Reviewer Photos & Videos
Excellent service
We purchased our new sofa instore with Shauna, she was very helpful and patient with us even though we walked in an 1 hour before close and undecided on what we wanted. She gave us the time without rushing us out the door.
Thanks for the great service Shauna.
1 comment
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DonGAdelaide SA
Great service, great choice of products..
Thanks for the great service, on our 2 or 3 visits to your store. Cookie was a great help in our selection of the double recliner, 3 seater in red leather that we chose. Can’t wait for delivery.
1 comment
Plush Sofas A.Plush Furniture
Hi DonG, thank you for taking the time to share your valuable feedback on your experiences with Plush. We are happy to hear of the helpful service you received. We are also pleased to hear you're exci... Read more
ted to receive your delivery soon! Warm regards, Plush Think Sofas
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Happy customer with the services
IN store, Carla was extremely helpful and when I placed my order over the phone she double checked everything again, very happy customer.
1 comment
Plush Sofas A.Plush Furniture
Hi Andrea, Thank you for leaving such positive feedback on your Plush experience. We are so pleased to hear of Carla's helpful service during your visit to the Plush Gepps Cross Showroom, as well as o... Read more
ver the phone. We will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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Karen DMetropolitan Adelaide, SA
- 2 reviews
Feedback on Service delivery at Gepps Cross store
I recently took my elderly mother shopping for a new lounge suite to Plush Gepps Cross. Our sales assistant was Ockie. This young man was so helpful and patient with this elderly lady. He gave us time to browse the store and offered helpful advice without any harassment. It was a pleasure shopping there. Plush was the final store we checked that day. After a few hours looking in other stores we felt our efforts would be in vain. Our last shop to check was Plush. I cannot thank the young man Ockie enough for his patience, politeness and profes...Read more
sionalism. All the paperwork was completed in a very timely manner in order to get a very tired but happy elderly lady home.We look forward to delivery of the lounge suite early December and trust that the delivery and completion of our purchase will go as smoothly as our decision to purchase.1 comment
Plush Sofas A.Plush Furniture
Hi Karen D, thank you for taking the time to share your valuable feedback on your experience at the Plush Gepps Cross Showroom. We are delighted to hear of the helpful service you received from Ockie ... Read more
and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Excellent
Carla from Gepps Cross was amazing
Thank you guys for being so amazing, knowledgeable and patient with an incredibly indecisive customer. The reason I decided to go with Plush was not only from your amazing service but also from these reviews as I was torn between la-z-boy and Plush - turns out that la-z-boy have a product review of 2.5 vs plush's 4.6 - so hands down a winner.
1 comment
Plush Sofas A.Plush Furniture
Hi Diana, We are so pleased to hear of the great service you received at the Plush Gepps Cross Showroom from Carla in finding your perfect Plush Sofa. Thank you so much for sharing, we will be sure to... Read more
pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Good Service
Great options for size, style and material. Carla made the process so easy and streamlined without being overbearing or pushing the sale.
1 comment
Plush Sofas A.Plush Furniture
Hi Tam, many thanks for your valuable feedback. We are delighted to hear of the service you received from Carla at the Plush Gepps Showroom and we will be sure to pass on your kind words.
Warm regards,
Plush Think Sofas
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lounge
We purchase our lounge from Plush Gepps Cross, served by Karla, she was helpful, informative and a pleasure to deal do business with!
Also, we would like to give some positive feedback to the delivery guys Rob & Shane, they were prompt, tidy, obliging and very respectful, well done guys, great service!
With sincere thanks Joe & Connie
1 comment
Plush Sofas A.Plush Furniture
Hi Connie, thank you for taking the time to share your valuable feedback on the service you received both at the Plush Gepps Cross Showroom as well as upon your delivery. We will be sure to pass your ... Read more
kind words on to Carla, Rob and Shane. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
- SA, Gepps Cross
- Verified customer
Great purchase
Purchased our sofa in store. Service in store excellent. Kept changing arrangement of sofa and making up others for trying. Nothing they wouldn't do.
When picking up sofa from warehouse, Dave and his team went out of their way in helping load, repackaged and making sure it didn't get wet, as was raining when we picked it up.
1 comment
Plush Sofas A.Plush Furniture
Hi Gran, We are so pleased to read the great feedback you've left on your experience with Plush. It is great to hear through trial and error your perfect sofa. We will be sure to pass on your kind wor... Read more
ds to Dave and his team at the South Australia Warehouse. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
- SA, Gepps Cross
- Verified customer
Amazing Customer Service
I purchased our Cambridge Leather 3 Seater Sofa in colour: Windsor Hazelnut. I was assisted by Shauna from Plush (Gepps Cross, Adelaide) showroom. The customer serivice provided by Shaun was to a high standard, excellent communication skills and friendly too. I am extremely happy with our purchase. I would recommended Plush to my family and friends.
1 comment
Plush Sofas A.Plush Furniture
Hi Dorster, many thanks for your great feedback. It is a pleasure to hear of the excellent service you received from Shauna upon your visit to the Plush Gepps Cross Showroom. We are delighted to hear ... Read more
you are happy with your purchase and will pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture SA, Gepps Cross compares to other Furniture Shops
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Great service
Thank you Carla at gepps cross plush for being so helpful and understanding every time I called about my couch. Also to rob and Shane who delivered my couch. Top service!
1 comment
Plush Sofas A.Plush Furniture
Hi Jules, Thank you for your valuable feedback on your experience at the Plush Gepps Cross Showroom. We are so pleased to hear Carla was able to assist you in finding your perfect sofa. It is great to... Read more
hear Rob and Shane offered you excellent service upon your delivery also. We will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great service!
I recently made a purchase at Plush at Gepps Cross. It was my first experience buying brand new, and Carla's service was nothing but professional and helpful. Not only was it difficult to pick from so many choices in the showroom, but the room it was going to be in is a odd shape and made configurations tricky to picture in my head. Carla again listened and provided us not only a great lounge we love the look of, but made sure it was still within our budget. Thanks Carla, you'll certainly seeing us again for our next purchase.
1 comment
Plush Sofas A.Plush Furniture
Hi Taylor, Thank you for taking the time to share such valuable feedback on your experience at the Plush Gepps Cross Showroom. We are so pleased to hear of the exceptional service you received from Ca... Read more
rla upon your visit and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Easy and straight forward
We visited gepps cross store in Adelaide, and have visited several times and changed our minds several times! big decision on which model out of two Carla helped us with measurements and advice on colours and size.
Helpful service
1 comment
Plush Sofas A.Plush Furniture
Hi Claire S, Thank you for taking the time to share such valuable feedback on your experience at the Plush Gepps Cross Showroom. We are so pleased to read of the exceptional service you received from ... Read more
Carla and we'll be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
LeeAdelaide
Great service with no hassling
Went in gepps cross plush great products and sofas !! Good sale and good prices
Choosing 2 new sofas for our new home and gave us good idea on how long itll get delivered
Jade did a great job on giving advice and not hassling us at all when we were ready she was too.
Defiantly would recemmond plush gepps cross great service and furniture !!
1 comment
Plush Sofas A.Plush Furniture
Hi Lee, Thank you for taking the time to share your valuable feedback on the experience you had at the Plush Gepps Cross Showroom. We are so pleased to read of the exceptional service you received fro... Read more
m Jade upon your visit and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
- SA, Gepps Cross
- Verified customer
Professional and friendly
It was a pleasure dealing with Carla P at Plush Gepps Cross. Nothing was too much trouble and she was able to answer all our questions and re-do quotes until we found the perfect combination.
1 comment
Plush Sofas A.Plush Furniture
Hi Carmel, Thank you for taking the time to share your valuable feedback on the experience you had at the Plush Gepps Cross Showroom. We are so pleased to read of the exceptional service you received ... Read more
from Carla upon your visit and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Excellent Service
We received excellent service from Jade at your Gepps Cross store. After weeks of shopping around we found our perfect recliners and decided to purchase from Plush due to the product knowledge and help Jade provided. Well Done!
1 comment
Plush Sofas A.Plush Furniture
Hi Megan, Thank you for taking the time to share your valuable feedback on the experience you had at the Plush Gepps Cross Showroom. We are so pleased to read of the exceptional service you received f... Read more
rom Jade upon your visit and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture SA, Gepps Cross compares to other Furniture Shops
Know better, choose better.
Lizadelaide
- 2 reviews
- 1 like
excellent service and attention to detail in showing items
great service from Jade she showed under and over the lounge and sofa bed, how it works and took time to demonstrate it with great detail for me to see how things work and all brackets and footings the lounges sit on
thanks again Jade i enjoyed the experience
1 comment
Plush Sofas A.Plush Furniture
Hi Liz, Thank you for taking the time to share such valuable feedback on your experience at the Plush Gepps Cross Showroom. We are so pleased to hear of the exceptional service you received from Jade ... Read more
and will be sure to pass on your kind words Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
SwanniesKLEMZIG
BUYING A COUCH! EASY AT PLUSH
wasn't sure where to start when buying a couch and lounge chairs. Researched by internet but when we walked into Plush at Gepps Cross, the staff there made our choice an informed and easy one. Shauna gave several options which covered everything from availability, cost, protection, warranty and put that all in a pack. This allowed us to go home and take it in and then make a decision. A big plus was also that we had a lot of choices of materials (even special Warrick fabrics) Thank you to Shauna and Carla for your assistance. greatly appreciated and would recommend Plush to anyone looking for furniture.
1 comment
Plush Sofas A.Plush Furniture
Hi Swannies, Thank you for taking the time to share such valuable feedback on your experience at the Plush Gepps Cross Showroom. We are so pleased to hear of the exceptional service you received from ... Read more
Shauna and Carla and will be sure to pass on your kind words Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
JanAdelaide
Shopping experience
Shopped instore and found Jade very professional and helpful. I did have to to consult my husband but just rang back and it was easy to complete the transaction on the phone.
1 comment
Plush Sofas A.Plush Furniture
Hi Jan, Thank you for taking the time to share such valuable words on your experience at the Plush Gepps Cross Showroom. We are so pleased to hear of the exceptional service you received from Jade and... Read more
will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Jade's excellence in customer service!!
I didn't really think I would buy a lounge suite but had pondered the thought a couple of times. Wandered into Plush and started to see a couple of things that would fit my needs and tasted. Jade answered all of my questions and provided extra product information. It made me feel valued and heard. I bought the lounge and thank Jade for helping me with this purchase.
1 comment
Plush Sofas A.Plush Furniture
Hi Cath, Thank you for taking the time to share such valuable feedback on your experience at the Plush Gepps Cross Showroom. We are so pleased to hear of the exceptional service you received from Jade... Read more
and will be sure to pass on your kind words Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great service
Went to gepps cross store and sevice was excellent we had Shuana help us and she was really friendly and helpful in picking out our couch
1 comment
Plush Sofas A.Plush Furniture
Hi Steve, Thank you for taking the time to share such valuable feedback on your experience at the Plush Gepps Cross Showroom. We are so pleased to hear of the exceptional service you received from Sha... Read more
una and will be sure to pass on your kind words Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Peter Howardasked
are the cushions and backs on the "Cooper " 2.5 and 3 seater sofa reversable and removable?
2 answers
Hi Peter the Cooper is a fixed cushion model,so not removable or reversible.
Plush Sofas A.Plush Furniture
Hi Peter Howard.
The Cooper range has a fixed seat and back cushion. Hope this helps however if you have any further questions please feel free to contact our quality assurance team via the below link
Warm Regards
Plush Think Sofas
Peter Howardasked
are the cushions and backs on the" cooper" 2.5 seater and 3 seater reversable?
No answers
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Plush Sofas A.Plush Furniture
Hi marlee, we really appreciate you taking the time to share your valuable feedback on your experience with Plush Gepps Cross Showroom. We are pleased to hear of the excellent service you received fro... Read more
m Shauna and will be sure to pass on your kind words. We hope you absolutely love your new sofa! Warm regards, Plush Think Sofas