Plush Furniture VIC, Dandenong

Lorraine was very helpful and knowledgeable. It was a pleasure and nothing was too much trouble. Excellent service! We just purchased a sofa and Lorraine was able offer a variety of options to ensure we had the best fit for us.

Exceptionally satisfied with the service from purchase to delivery. And our sofa arrived early! Would very much recommend your store to anyone. We love our new couch. Thanks so much

Lorraine at plush Dandenong was amazing. She knew everything there is to know about everything in the store. Very friendly and would recommend everyone to go see her. Thank you for your help and making it so easy.

Love the look of the sofa I’m purchasing but very disappointed that it’s going to take 4 to 5 months to receive it
Service was great and Raquela was so very helpful but to wait 5 months is pretty poor in my opinion
Thank you
Regards
Mary Mayor
0407685726

We have been looking for a lounge suite for a few months, Lorraine’s friendly, efficient and knowledgeable service made our decision-making so easy. Her product knowledge was exemplary, her manner was warm and friendly and her service was above and beyond. If you’re in the hunt for a new couch see Lorraine at Plush Dandenong.

After we received such wonderful showroom and delivery service from Plush when we ordered a chaise for our media room last year, we decided to purchase again from Plush to update our seating in our lounge room. Again, Plush have not only met but have exceeded our expectations. We have ordered from the Frankston and Dandenong stores and both have been consistently helpful. Joel and Jason were absolutely fantastic delivering our furniture. They were on-time, friendly, removed all the packaging and took it with them after setting up our new lounge. We are absolutely thrilled with their service! Thanks guys! Cannot recommend Plush highly enough!!

Our experience at Plush in Dandenong with Chelsea was very satisfying, Chelsea spent all the time we needed with us to make sure we were happy with our purchase, she was very friendly, helpful and had an input into our choices as this is an investment for the next few years we wanted to get it right, our choice ticked all the boxes and we can't wait for it to arrive, thank you Plush and Chelsea in Dandenong for a great experience.

Replacing our 3pce sofa is a long term investment and Plush Furniture ticked all our boxes, coupled with Rachela's unrelenting patience and time to help us make that final decision.

I would like to thank Rachela for her outstanding customer service. She was very helpful with our requirements of what we wanted. Rachela covered and explained all aspects of the sale. Checking several times that the order was indeed correct.

We had a great experience in store with Gaynor, she was super helpful and attentive. We would highly recommend going to this store and if you manage to deal with Gaynor your in luck :)

12 months after we purcahsed a major product, had something fall off the sofa. We requested Plush to tell us what it could be. Tracey from cusotmer service immediately responded with a service technician visit us within days. This highlights why to support Plush with good product and customer after sales care.

Bought 2 sets of sofa from Dandenong store last week. Thanks to Rachela for excellent customer service. She was very polite and explained us all available options which helped us to take decision.

Lorraine was a world of knowledge but at no stage was she pushy she could answer any question and allowed us to take our time she arranged any couch the way we wanted
We got 55% off this weekend so we could afford something that we really wanted
Thanks again for a warm helpful service without any pressure

Bought two Dover electric recliners and a 2.5 seat sofa today.
Lorraine was super helpful working through the various options and colours.
Also very knowledgable re: the material.
We cannot wait for our sofa.
Thank you Lorraine.

Aunty Lorraine was incredibly helpful and amazing personality,
Long story short she is an asset to your company.
She cleared all of our doubts about the couch.
We are waiting to see our couch.

Bought a pair of sofas. Shopped around and think I got the best value at Plush. Service was great - thanks to Andrea P. Got good advice on options between styles, and choices of fabric/leather.

Lorraine was incredibly attentive and personable, making sure to connect with our experiences and offer the best advice applicable to us! The advice she offered us was about getting the best experience out of our new couch, as opposed to making money :)

Our experience at the Dandenong store today with Lorraine was awesome. Lorraine was so helpful and extremely knowledgeable on all sofas. The quality and the range of Modular Sofas shown to us by Lorraine was amazing and she finally helped us make the correct decision that best fit our Lounge area. Without her assistance it would have been so much harder. Thanks Lorraine.