Read also:
dentons medi rest pillow review polocool 6.0kw portable air conditioner review electrolux ultraflex allergy vacuum cleaner review kmart noise cancelling headphones review kogan 2000w black glass portable electric panel heater dun and bradstreet calling me bauhn tv wont turn onKateGreater Melbourne (Inner), VIC
- 2 reviews
Wonderful service from Leona
I ended up at Plush as they were the only ones who offered a different style of lounge to all the others, along with colours and custom variations to suit. Then Leona at Moorrabin put up with me going backwards and forwards, even after my initial order, to change my mind. Leona and all the team there, could not have been more professional, friendly and understanding if they tried! I'm looking forward to receiving my lounge in May :-)
1 comment
Similar opinion? Write a review on ieatwords.com.au!
We love our new ZARA suite.
We purchased our suite in store with David G who was very helpful and provided a professional service with organising our Plush-shield 5 year fabric protection. We received our gorgeous ZARA suite yesterday and we couldnt be happier, just perfect for our lounge area. The delivery guys and Blake were super in bringing it up the stairs was no problem as a bit too large for the lift, Sorry Guys. We were also provided with a brochure of home care tips to look after our very comfortable brand new lounge suite.
Thankyou Plush.
1 comment
Plush Sofas A.Plush Furniture
Hi Rosalind,
Thank you for sharing on your wonderful experience with Plush. It is great hearing that you received and absolutely adore your new sofa. We look forward to sharing your kind feedback with our Moorabbin and Delivery Teams. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Great couches. Great delivery.
We absolutely love the couches. They are exactly what we ordered. Joel and Jason were on time with delivery and did a great job of assembling the furniture. Thank you very much.
1 comment
Plush Sofas A.Plush Furniture
Hi Lauren,
Thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Excellent service across stores
I bought a couch from Frank at Plush Richmond a few weeks ago but had previously browsed and asked my million questions to David G at the Moorabbin store. Between the two of them it couldn’t have been easier and I’m really happy with the choice I (finally) made. Having such an easy experience for a big purchase was a dream.
1 comment
Plush Sofas A.Plush Furniture
Hi Kate,
Thank you for taking the time to share on your experience with both our Moorabbin and Richmond Showrooms. We will be sure to pass your appreciation on. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great Delivery Service
Had my Plush furniture delivered by Jonahtan and Blake. They were polite, careful of our property and highly efficient and professional in their service. They assembled the furniture on site and took away the rubbish. A great service from start to finish.
1 comment
Plush Sofas A.Plush Furniture
Hi Dil,
Thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Shane U.Greater Melbourne (Metropolitan), VIC
Great service!
David Gundry at the Moorabbin store was very impressive. His product knowledge and listening skills made us feel 100% confident we made the right decision with our new lounge suite order. We were very comfortable throughout the process.
1 comment
Plush Sofas A.Plush Furniture
Hi Shane,
We are so pleased to read of the service you received from David at our Plush Moorabbin Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great Customer Service!
We visited Plush Moorabbin 3 times over the Christmas Holidays and each time was greeted with a friendly smile by Leona. Nothing was to much trouble and Leona was very knowledgeable and helpful assisting us with our multiply rooms and providing varied options. I recommend going and seeing Leona to guide you through your descision making.
1 comment
Plush Sofas A.Plush Furniture
Hi Damon,
We are so pleased to hear that you enjoyed your experience with Plush! Thank you for recommending us - we will pass on your kind words to Leona. ... Read more
Warm Regards Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
MaryGreater Melbourne (Metropolitan), VIC
Great service and delivery
Great service from the store. Very patient and not pushy. Tolerant of our many changes of heart.
Johnathon and G were fast, efficient and polite delivery/construction guys. Love our new sofa!
1 comment
Plush Sofas A.Plush Furniture
Hi Mary, Thank you for sharing such wonderful feedback on your Plush experience. We look forward to sharing your kind feedback with our Moorabbin and Delivery Teams. It is so great to hear that you ar... Read more
e now enjoying your beautiful new sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Irene ForsyteGreater Melbourne (Metropolitan), VIC
Plush should write a manual on excellent customer service
Went to Plush Moorabbin today and was looked after by Stephanie. Told her what I was after and gave her the measurements I had taken of my doorways. Throughout the whole process of choosing the furniture the fabrics, and making sure that what I had chosen was going to fit through my doorways, Stephanie treated me as though I was the only customer in the store. Her knowledge and expertise were bar none. Even though my delivery is not due for some time (which just suits me fine), I did not want to wait to write this review. Apart from the wo...Read more
nderful furniture line, and especially the gorgeous Snuggle Chairs (which I purchased), the range of fabrics / colours is astounding. And last but not least, the level of customer service is something I have not experienced in a while. Please pass on my compliments to Stephanie's manager. She is such an asset to your Moorabbin showroom. I am now excitedly picturing my beautiful Sofa Bed, and Snuggle Chair and Ottoman in my lounge room, and shall update this review when they arrive. My visit today far exceeded my expectations. Thank you, Stephanie. Thank you, Plush.1 comment
Plush Sofas A.Plush Furniture
Hi Irene, Thank you for taking the time to share your glowing review of our Moorabbin Showroom. We are pleased to hear of Stephanie's above and beyond customer service throughout your selection proces... Read more
s. It is great to hear that you enjoyed the process and now can't wait to receive delivery of your stunning new additions. We will be sure to pass your appreciate on to the team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
CARLA OBRIEN
- 2 reviews
Very good service, Bonnie was very helpful!
Good advice regarding room size and what sofas would work best. Also a very nice assistant to deal with, nothing was a problem even changing the delivery date twice. Highly recommend Plush Moorabbin.
1 comment
Plush Sofas A.Plush Furniture
Hi Carla, thank you for your high recommendation of Plush! We are pleased to hear that Bonny managed your expectations to ensure you found the perfect fit for your space. Hope you enjoy!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Georgia
- 2 reviews
very disappointed with customer care
l purchased a couch and 2 chairs from Moorabbin. The service prior to delivery was very good.
The service after delivery has been absolutely appalling. It was recommended by Plush to use a particular delivery service. The girl said they were excellent and reliable. So l agreed to use them.
The day of delivery they rang at 9 and said they would be at my place by 10. They turned up at 11.15 and didn't ring to say they were going to be late. l watched them the whole time as they were very close to my walls and was concerned how they were manoeuv...Read more
3 comments
Plush Sofas A.Plush Furniture
Hi Georgia, we are sorry to hear of your disappointment and experience to date, please accept our apologies for the delays and inconvenience. Your feedback has been escalated to our team who will be ... Read more
in contact as soon as we can verify your order. If you could kindly assist us by sending your contact details to [email protected], so a representative can be in contact. Warm regards, Plush Think SofasThe furniature was delivered May 14th.. The Mooorabin store has my details . I won't put them in a public place. I paid a deposit on February 28th
I sent my details to the plush email
Similar opinion? Write a review on ieatwords.com.au!
Liz BGreater Melbourne (Inner), VIC
- 2 reviews
OMG they honour their change of heart guarantee & are nice about it
Dealt with Bonny today, after taking delivery yesterday...Daniel and his colleague let us know when to expect delivery, and kept to the schedule and tidied up after themselves and were polite and professional. Once in place, one of the couches, though being gorgeous and exactly what we ordered, was way too big for the size of the room such that it dominated, ditto the ottoman. Reluctantly we decided we couldn't live with them and needed to swallow our pride and approach Plush to see what they could do. I was expecting that the change of heart g...Read more
uarantee was a marketing ploy and although they might honour it, it was going to be time consuming and a tough battle. Bonny, was lovely, friendly and totally understanding and helpful, she made all the arrangments for pickup and replacement, and although we're going to be waiting for our recliner into the new year, we're looking forward to putting our feet up and just enjoying the luxury. Stephanie too was very patient with us when we originally ordered and gave us plenty of space to discuss our proposed purchases. The unexpected level of service that we have received from the start, and after receiving our money, and the quality of the couches means we wouldn't hesitate to recommend Moorabbin Plush to our family and friends.1 comment
Plush Sofas A.Plush Furniture
Hi Liz, thank you for taking the time to share on your overall Plush experience. We are glad our Change of Heart Guarantee was useful in finding the perfect fit for your space. We will be sure to pass... Read more
on your kind words to our Moorabbin and Delivery Teams. Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Pam PGreater Melbourne (Metropolitan), VIC
Great couches at great price
I have 2 fabric couches - a 3.5 seater & 3 seater. I receive compliments from every visitor on how great they look. They were about half cost of Kings couches and I think they look better! 9 months of wear and they look brand new.
Delivery was easy - all the packaging was taken away; communication was excellent all the way through.
1 comment
Plush Sofas A.Plush Furniture
Hi Pam, Wonderful to hear that everyone is envious of your stunning new sofas! As our sofas are backed by an incredible 10 Year Peace of Mind Warranty you can be sure they are built to last. Many Thanks!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Happy CustomerGreater Melbourne (Metropolitan), VIC
Snuggle chairs - love love - easy delivery!!
We received our velvet Snuggle chairs today. Love love - cannot wait to use. Joel and Jason were on time, fast & unpacked upstairs with a smile. Thanks guys and thanks Plush ;)
1 comment
Plush Sofas A.Plush Furniture
Hi there, we are so pleased to hear of your overall Plush experience. We look forward to passing on your kind words to our Moorabbin and Delivery Teams. Enjoy!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Beautiful Couch & Great Delivery Service
Great service from Plush from start to finish. Sales person at Moorabbin was so helpful. Communication throughout the wait for the couch to be made was really good. The delivery process was excellent with really good communication in regards to delivery window. The delivery guys Joel and Jason were on time, friendly and very efficient. Thanks Plush
1 comment
Plush Sofas A.Plush Furniture
Hi Tori, thank you for sharing on your wonderful experience with Plush. We are so pleased to read of the great service you received both in our Moorabbin Showroom and upon delivery and that you are no... Read more
w enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Jad C.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Blake - very professional and helpful when lounge delivered
Received delivery of my new lounge today! Blake was very professional, punctual and a polite young man. I am on crutches after fracturing my ankle, Blake without needing to be asked arranged my sofa and coffee table for my easy access and to my liking. Thank you.
1 comment
Plush Sofas A.Plush Furniture
Hi Jad, thank you for sharing your experience with us! We are glad to hear of the above and beyond delivery of your wonderful new sofa. We look forward to passing on your kind words and hope for your speedy recovery.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Delivery of new plush couch
Ordered a couch from Plush. Joel and Jason came to deliver the couch on a weekend! Messaged us when they were close. They removed the giant cardboard box and set up the couch great service
1 comment
Plush Sofas A.Plush Furniture
Hi Sean, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
very appreciate manager who named bonny give me good recommendation and perfect service also after-sales!
plush have so many choice when you want to purchase a high quality sofa,especially good service here,not only give comprehensive introduction also patiently explain about waiting period and maintainance! perfect store!
1 comment
Plush Sofas A.Plush Furniture
Hi Lily, we are so pleased to read of the perfect service your received from Bonny upon your visit to our Plush Moorabbin Showroom. It is wonderful to hear of her service and we look forward to sharin... Read more
g with the team. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
CPR33
- 2 reviews
- 13 likes
Shop elsewhere
Bought 2 couches paid in full, and then heard nothing, after 3 weeks I called to get some kinda of ETA and the “manager” tells me
“a machine has broken down”
and they can’t give me any kind of time on when I can expect my couches.
I even offered to purchase the floor stock and was told no “either I can wait or get a full refund” they ate my options.
No care or consideration at all, just I’m sorry it’s not my fault these things happen.
What’s the point on having floor stock if you can’t deliver the goods in a reasonable amount of time.
2 comments
Plush Sofas A.Plush Furniture
Hi there, we are sorry to read of your experience to date and have escalated this to our team to be looked into. So we can identify our previous contact can you kindly assist us by providing your cont... Read more
act details to [email protected]. We appreciate your patience and apologise for the further delays and inconvenience while we review. Warm regards, Plush Think SofasI then receive a call from plush Moorabbin asking me to change my review without actually giving me a delivery date. All they can tell me is it will before Christmas, how comforting
Similar opinion? Write a review on ieatwords.com.au!
This is how customer should work everywhere!
I went to both the South Wharf and Moorabbin stores to view the item I was considering to purchase for my new home. What drew me to Plush to begin with was how quality of the furniture in comparison to the price was totally superior to some other comparable furniture stores. In both stores the ladies that assisted me weren't pushy and gave me just what I needed. Once i selected the piece, they were very clear on the expectations and the process for delivery which was precisely what happened. When the piece arrived i had enough time to organise ...Read more
to be home and the guys who delivered the item and assembled it were quick, professional and friendly (Jonathan ad Pablo). I can not stop looking at my new couch and i can not keep telling my friends and family how great the service has been. I have bought items from other stores and i can tell you right now Plush is 10/10 in comparison to them. Highly recommended!1 comment
Plush Sofas A.Plush Furniture
Hi Leeseanne, thank you for sharing your high recommendation of your Plush experience. It is wonderful to hear that our service exceeded your expectations upon your visits to both Plush South Wharf an... Read more
d Moorabbin Showrooms. It is great to hear of your amazing delivery and that you are loving your stunning new addition. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions about Plush Furniture VIC, Moorabbin but you can read 141 questions about Plush Furniture.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Plush Sofas A.Plush Furniture
Hi Kate,
It is great hearing that you enjoyed browsing from over 100,000 combinations of style, configuration and covers. Purchasing your new staple piece is difficult and we are glad Leona was more than happy to assist. Thank you for your feedback!... Read more
Warm regards, Plush Think Sofas