JohnGoulburn Valley, VIC
- 2 reviews
Great Job Plush Shepparton!
Update on my sofa...
Was told I'd get it in March...
Got it installed on 25th of Feb by 2 guys that seemed to enjoy their job.
Brought it in and set it up quickly and took all the packing away in no time flat...
Got it set out ready to join the sections together and stopped and made sure I understood how to pull it apart and put it back together again if I ever need to move it...
The whole time from going to the store to being able to sit here now writing this was great....
I don't know that I've ever dealt with a friendlier more helpful team on any household item I've ever brought!
Great job Plush!
Thankyou!
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Outstanding customer service!
I love great customer service! Danielle gave a friendly welcome, allowed us to look around but couldn’t have been more helpful with answering questions. Amazing sale was what got us into the store to look and now with Danielle's help we’re looking forward new furniture. Thank you!
1 comment
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Purchase experience
Having purchased two couches from Plush previously in the past 15 years, I was happy to purchase again as they are the most comfortable of couches and have never had an issue with the structure/material. Danielle assisted for this purchase, again at the Shepparton store, and her knowledge, advise and assistance was much appreciated. We now eagerly wait our new purchase to arrive!
1 comment
Plush Sofas A.Plush Furniture
Hi Marc,
Welcome back! ... Read more
We are so glad that you returned for your newest Plush addition. It is great to hear that our quality sofas and service are just as you remembered. Looking forward to your next visit and hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Awesome service and experience
I recently bought the large circle snuggle chair. I’ve been after this chair for a while and it came on sale at 50% off.
Danielle from the Shepparton store was absolutely amazing. She gave me every detail I needed to know. She wasn’t pushy trying to make a sale, but informative and nice and made me feel very welcome in store. Will definitely be shopping there again. The quality is great and the service is even better.
1 comment
Plush Sofas A.Plush Furniture
Hi Bianca,
Welcome to the Plush Family! ... Read more
Your glowing feedback on our Shepparton Showroom is much appreciated. We can't wait for your next visit and hope you adore your stunning new sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Emily A.
- 2 reviews
Excellent Service!
Yesterday I walked into Plush Shepparton with a very clear vision of what I wanted. Danielle approached me with a big warm smile and immediately I knew she was the right lady to help me select a new couch. The showroom was beautifully arranged and it was great to see some of the styles I’d seen online in the flesh.
Danielle was extremely helpful and knowledgeable on the Plush range. After a quick conversation with me she was able to show me multiple options and colours. Once I’d selected a couch, Danielle walked me through the warranty and answered all the FAQ I could dream of.
I feel very satisfied with my purchase and cannot wait until it arrives!
1 comment
Plush Sofas A.Plush Furniture
Hi Emily,
Welcome to the Plush Family! ... Read more
We appreciate your feedback on our showrooms ambience and excellent service. We hope your visit answer any queries you had and helped narrow down our options to the perfect fit. Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
BobSueGoulburn Valley, VIC
Exciting times ahead
Having a small home finding the perfect sofa was not easy however Karen talked us through all the different products suitable for us and we are looking forward to delivery
1 comment
Plush Sofas A.Plush Furniture
Hi BobSue,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Karen was able to assist in finding a sofa that met all your needs. ... Read more
Looking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Courtney V.Goulburn Valley, VIC
Great quality products with awesome customer service!
Plush Shepparton has a great range of couches in a variety of quality materials. The store was very neat and well laid out.
Our salesperson, Karen, helped us pick out material and a configuration to suit our needs and fit our space. She was extremely patient with us while we browsed with our 2 month old.
After ordering, Karen kept us in the loop and the couch arrived within the estimated timeframe.
We are so happy with the service and can’t wait to spend our nights relaxing on our new couch!
We will definitely be back to Plush Shepparton for our next couch!
1 comment
Plush Sofas A.Plush Furniture
Hi Courtney,
Thank you for your feedback!... Read more
Hope your new Plush Sofa is one the whole family will enjoy. We are sure the Shepparton Team will be excitedly awaiting your next visit. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
JohnGoulburn Valley, VIC
- 2 reviews
- Verified customer
Now I just need to wait for it to get here...
I looked online for the Modular sofa that would suit me and decided on the Cooper Modular sofa...
I went in talked to Danielle, who was very helpfully and made sure I was getting what I wanted.
I use a TV for a screen on my computer so when she showed me the fabric samples I found that the colour I thought I wanted was a different shade than I thaught...
If it wasn't for Danielle's help I would have ended up with a sofa the wrong colour!
Thanks again Danielle!
The only downside to my new sofa is the wait...
But if you buy when they're on sale, I guess you just have to wait in line for your order to be made......Read more
1 comment
Plush Sofas A.Plush Furniture
Hi John,
We are so thankful hearing of Danielle's invaluable assistance throughout your sofa selection process. We are glad you had no need for our Change of Heart policy and can enjoy your new sofa. Hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Super pumped about our new sofa!
We purchased the Miller sofa from the Shepparton store with the fantastic help of Chloe - she made the whole experience so easy and really took care of us! Super excited!
1 comment
Plush Sofas A.Plush Furniture
Hi Shaz & Mihir, thank you for sharing your wonderful experience with us. It is a pleasure to hear of Chloe's assistance throughout the process and that you found the perfect fit for your sofa needs. ... Read more
We will be sure to pass your feedback on to Chloe and the Shepparton Team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The best
Second time dealing with Danielle at the Shepparton store, her friendly customer service and knowledge of their products makes the experience so easy. Very insightful when it came to making decisions as well. Thank you!
1 comment
Plush Sofas A.Plush Furniture
Hi Sam, thank you for sharing your experience with us. We are glad to hear you returned for your next addition to your home. We will be sure to pass your kind words on to Danielle and the Shepparton T... Read more
eam. Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
EmmaGoulburn Valley, VIC
Amazing service
I dealt with Danielle from the Shepparton store. I felt comfortable as soon as I walked in the store. Danielle knew exactly what she was talking about and was happy to answer any questions for us. Our couch is damaged due to a leaking roof and we were claiming a new couch through insurance. Danielle made this process easy and was more than happy to provide a number of quotes for us. When it came to ordering our new couch she made it hasslefree. I highly recommend the Shepparton store to anyone who is looking for a new sofa
1 comment
Plush Sofas A.Plush Furniture
Hi Emma, we want to thank you for taking the time to share such wonderful feedback on the service you received from Danielle upon your visit to Plush. We are glad she was all hands on deck to ensure y... Read more
ou found a perfect new addition to your home. Thank you for the recommendation! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Maree fitzsimmonsGoulburn Valley, VIC
Finally
We have been in and out of our plush store now for two year planning our perfect purchase. The ladies have been very patient with us. They are fantastic. Thank you.
1 comment
Plush Sofas A.Plush Furniture
Hi Maree, thank you for sharing on you Plush Shepparton visit. Lovely to hear of the fantastic service you received upon each visit and hope you can't wait to finally enjoy your stunning new addition.
Warm regards,
Plush Think Sofas
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Ordered August 9th 2022 paid deposit, still waiting for delivery as of 7th November 2022. No word yet.
Can't answer most of this as we have not received product as yet. Actually can't remember what the thing looks like it's been so long. Delivery was supposed to be between 8 to 10 weeks. Nudging 13 at the moment.
1 comment
Plush Sofas A.Plush Furniture
Hi Joan, we are sorry to hear of your experience and apologise for the delays and inconvenience. We have escalated your feedback to our team who have informed us that your showroom should be contactin... Read more
g you to book delivery if they have not already done so. We appreciate your patience and hope you enjoy your stunning new sofa! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
MikaylaGoulburn Valley, VIC
Perfect Customer Service!
A big thank you to Danielle at the Shepparton Plush store for her customer service and making our experience at Plush very easy and enjoyable. Can't wait to use our couch :)
1 comment
Plush Sofas A.Plush Furniture
Hi Mikayla, we are so pleased to hear that you received perfect customer service from Danielle. We will pass your appreciation onto her and hope you enjoy your stunning new Plush Sofa. Many Thanks!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Absolutely in love, so worth the wait!
Absolutely in love with our Park Avenue sofa and Napa chair! Thanks Chloe and Karen for your guidance and superb customer service. I will certainly be referring you to my family and friends!
1 comment
Plush Sofas A.Plush Furniture
Hi JMA, Welcome to the Plush Family! Thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofas which you are absolutely loving!
Warm regards,
Plush Think Sofas
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Ron - Waranga ShoresGoulburn Valley, VIC
- Verified customer
Emerson leather suite purchase
Have to thank Danielle for her assistance and friendly service, she was extremely helpful in providing a range of options to help me make the best decision in choosing the Emerson suite in Navy leather, can’t wait to be enjoying all those recliners, thanks Danielle.
1 comment
Plush Sofas A.Plush Furniture
Hi Ron, thanks for the feedback! We look forward to passing on your kind words and hope you enjoy your new purchases.
Warm regards,
Plush Think Sofas
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AdeleGoulburn Valley, VIC
- 2 reviews
cameo
Thanks Karen for helping my parents with their sofa purchase. Perfect size and colour for their room. Easy to find someone to help us and the store is laid out and easy to navigate.
1 comment
Plush Sofas A.Plush Furniture
Hi Adele, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Karen from our Shepparton Showroom was more than happy assisting your parents with their perfect fit. L... Read more
ooking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Linette rob MedaGoulburn Valley, VIC
beautiful shop Awesome sales
Danielle, was extremely helpful very efficient & helped us with our lounge suit . we were very happy with our experience at plush . diffidently would visit plush again if we needed too . makes it extremely easy when the staff are very helpful & love there job . Danielle went threw everything we needed to know about caring for our leather lounges with excellent tips on how to look after them . we were very impressed with her well done Danielle . she obviously loves her job .
1 comment
Plush Sofas A.Plush Furniture
Hi Linette, we want to thank you for taking the time to share such wonderful feedback on the service you received from Danielle upon your visit to Plush. It is a pleasure hearing of her outstanding se... Read more
rvice and that you are looking forward to returning. We look forward to your next visit and hope you enjoy your beautiful new sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Noelene CaverzanGoulburn Valley, VIC
Excellent service & great product
Shepparton Plush store is light, open and the furniture is very well displayed
Plush had great variety and the exact lounge suite we wanted
Love the modular/unit type of lounge suite, it is very comfortable without being too soft & fits our room beautifully
Yes I assembled the lounge suite and it was simple
The staff, Karen & Danielle were extremely friendly, very helpful and had the patience of angels due to time consumed making a decision from all the choices. To the Shepparton Plush staff, a huge thank you.
Noelene Caverzan
1 comment
Plush Sofas A.Plush Furniture
Hi Noelene, we are so pleased to hear of your recent visit to our Plush Shepparton Showroom. We appreciate you taking the time to share your feedback on our showrooms ambience and that you found your ... Read more
perfect fit. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
I'm looking forward to receiving my new sofas
My initial contact was with Danielle on the phone. She was a pleasure to deal with and emailed me some quotes with specifications. I called into the Shepparton store a few days later where I met Danielle again to assist me with my selection of styles and coverings. Her product knowledge was excellent and very helpful with my selection. I am now looking forward to delivery of my sofas
1 comment
Plush Sofas A.Plush Furniture
Hi Ron, thank you for taking the time to share on your experience with our Plush Shepparton Showroom. We are pleased to read of the assistance you received from Danielle throughout your sofa selection... Read more
process and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Tarsh,
We are so pleased to read of the service you received from Danielle at our Plush Shepparton Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.... Read more
Warm regards, Plush Think Sofas