JanelleVictoria
Physical & Online Service Fantastic
Justin from the Southwarf store was amazing to deal with - made the whole experience nice & easy. I also dealt with Jared, Lisa & Huan from the online store who were all very friendly and helpful. Huan finalised my order with me & it couldn't have been easier.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
MarijaGreater Melbourne (Inner), VIC
- 3 reviews
Great service from Justin.
Great service from Justin. Bought the sofa from floor stock, unseen (via telephone), as needed one ASAP. Justin sent me photos, I purchased it, and it was delivered 2 days later. The sofa is perfect (Newport) and very comfortable. Getting another module to make it longer and Justin gave me a great price.
1 comment
Plush Sofas A.Plush Furniture
Hi Marija,
You love your sofa! It is wonderful to hear that you received your sofa and are enjoying it. We will be sure to pass your kind words on to the team. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great service
The service at South Wharf is always great, we recently bought two large sofa's and Kate Dz was very helpful, made the buying and organising delivery easy. As usual the manager was great too. We don't shop anywhere else for lounge furniture.
1 comment
Plush Sofas A.Plush Furniture
Hi Cam,
Thank you for sharing - hope you enjoy! ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture VIC, South Wharf compares to other Furniture Shops
Know better, choose better.
LaurentVictoria
Excellent customer service
We were assisted in the Southwharf store by Angela. Angela was very helpful, polite and patient. Angela has good customer relations skills and was very knowledgeable about the Plush pruducts. Can't wait for our new sofas to arrive!
1 comment
Plush Sofas A.Plush Furniture
Hi Laurent,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Angela from our Plush South Wharf Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Thiago P.Greater Melbourne (Metropolitan), VIC
- VIC, South Wharf
- Verified customer
Excellent sofa and great customer service!
I have been looking for a sofa for quite a while, but my job was made difficult as the place where I moved to had limited space which was already occupied with other furniture. Kate Dz from Plush South Wharf was invaluable helping me choose a sofa that would fit well and look great on my living space, and she promptly helped me out with a lot of questions I had on my choice of couch, demonstrating knowledge and a friendly and warm disposition in our conversations. It's rare to have such good service these days. I write this on the sofa I just bought, and I couldn't be happier with both the product and the service. 10/10 highly recommended.
1 comment
Plush Sofas A.Plush Furniture
Hi Thiago,
Thank you for your high recommendation! ... Read more
It is great to hear of your South Wharf Showroom experience. We hope you look forward to your delivery and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Cannot wait to get my sofa, and instore customer service was amazing
I saw Kate when I first came in for a look and decided to go in for purchase rather than online because she was so helpful. I hate pushy sales people and Kate was knowledgeable, easy going and honest about her opinions in fabrics which would work for me and my dog Clover, which I appreciated. Cannot wait for my couch to arrive!
1 comment
Plush Sofas A.Plush Furniture
Hi Lana,
Lovely hearing that Kate from our South Wharf Showroom was able to manage your expectations. It is difficult finding the perfect staple piece but we are glad she was able to assist and tick all your sofa needs. Hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Sophie G.Greater Melbourne (Inner), VIC
Customer Service
Had a wonderful experience shopping in Plush today and we were assisted by the gorgeous Kate Dz! She was very useful throughout our time in store and was great during the checkout process.
We can’t wait to be sitting on our new couch tomorrow! Many thanks to Kate and the team for making it such an easy process :)
1 comment
Plush Sofas A.Plush Furniture
Hi Sophie,
We appreciate your feedback on Kate and the South Wharf Team. We are just as excited for you to experience your new sofa. ... Read more
Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Helmi
- 2 reviews
Excellent Customer Service by Kate
I am a very selective in my choices and Kate was very accomodating, patient, friendly and helpful with her service. Not once did I feel obligated or pressured to purchase anything and that made me return to the same plush store to place my order with her. Her colleague Angela was just as lovely to deal with. Assisting me with fast tracking my order and a delight to converse with. I went in just toying with the idea of a snuggle chair and left buying two sets along with the ottomans! I would definitely recommend this Plush outlet and would be a repeat customer. Thanks so much!
1 comment
Plush Sofas A.Plush Furniture
Hi Helmi,
Thank you for your recommendation of our South Wharf Showroom! ... Read more
It sounds like love at first sight with your new purchases which we are sure you will absolutely love. We are sure Kate and Angela will appreciate your kind words and are looking forward to the next visit. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Sam GCentral Highlands and Goldfields, VIC
- 3 reviews
Great service
I visited the store and fell in love with the new Felix lounge suite. I was unable to commit that day due to time constraints. Kate was so helpful she emailed us through quotes and followed up to see if we needed and more help in making our purchase. I’m now looking forward to receiving my new lounge.
1 comment
Plush Sofas A.Plush Furniture
Hi Sam,
Thank you for your review, it's great to hear that Kate was able to assist you in your purchase! We think that the Felix lounge suite is a perfect addition to your home - we hope you love it... Read more
when it arrives! If you'd like to share pictures of your new Sofa on social media, be sure to tag @Plush_Think_Sofas!Similar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture VIC, South Wharf compares to other Furniture Shops
Know better, choose better.
Robin7Greater Melbourne (Outer), VIC
Dover 3 piece suite
Kate was extremely helpful and had a good knowledge of the available products from the clearance floor.She sent me photos of the items of interest and after I placed an order she arranged a very prompt delivery.I am very happy with my purchase of the 'Dover' suite.
1 comment
Plush Sofas A.Plush Furniture
Hi Robin, we are so pleased to read of the service you received from Kate at our Plush South Wharf Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Kendall
- 2 reviews
Incredible customer service
The South Wharf Outlet is the BEST place for a sofa! Plenty of options, immediate availability, helpful staff and the right price. Kate was a dream to deal with and went out of her way to make sure I was happy.
1 comment
Plush Sofas A.Plush Furniture
Hi Kendall, we are glad to hear of our incredible service and look forward to sharing your kind words with the South Wharf Team. Hope you enjoy your stunning new Plush Sofa!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
AndGreater Melbourne (Inner), VIC
Excellent Customer Service
Kate Dz really helped me with her advise and knowledge to find the sofa bed I am looking for. She was very friendly, patient, and helpful with my queries regarding various aspects, from the sofa itself to the delivery time and method. I am looking forward to receiving the sofa bed in 11-13 weeks time.
1 comment
Plush Sofas A.Plush Furniture
Hi And, we are so pleased to read of the service you received from Kate at our Plush South Wharf Showroom. It is great to hear of her excellent assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
BernxGreater Melbourne (Inner), VIC
- 2 reviews
- VIC, South Wharf
- Verified customer
Their delivery and in-store services make up for their not so-good delivery times
Justin, in store, and Jonathan and Pablo delivering, were just a pleasure to do business with. Justin had heaps of patience, answered all our questions, and helped us choose and design the perfect layout for our home. Meanwhile, Jonathan and Pablo were "the cherry on top", being punctual, courteous, and configuring our living set perfectly. They even suggested some add-ons which will be perfect for our place! Those guys should get Sales commissions for going well above the line of duty. Needless to say, they took away all the packing materials,...Read more
leaving my place pristine. If only their manufacturing and processing times were better, Plush would be the perfect place for furniture. I would've appreciated some more feedback during the manufacturing and shipping, in order to have a clear understanding when the furniture was coming.1 comment
Plush Sofas A.Plush Furniture
Hi Bernx, thank you for your feedback which we have passed on to the team. We are pleased to hear of the excellent service from purchase to delivery of your new sofa and look forward to passing on you... Read more
r kind words. We are sorry to hear of your disappointment but can assure you this lead time is due to your perfect sofa being hand-crafted to perfection which starts almost immediately after the order is placed. We always do our very best to ensure the shortest lead time possible for our customers. Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
PurviGreater Melbourne (Inner), VIC
Good lounge
Friendly staff nice lounge happy, worth the money, peacefully delivered, good quality. Delivery driver assembled the lounge... that was good. Good service. Definitely I will recommend plush for sofas and lounges
1 comment
Plush Sofas A.Plush Furniture
Hi Purvi, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
ChristineGreater Melbourne (Outer), VIC
Exceptional customer service
Came looking for a sofa met the sales assistant called Kate Dz . She gave exceptional customer service and knowledge and couldn't do enough to help me find just the right sofa . I would thoroughly recommend anyone looking for the best advise and thinking outside the square to pay her a visit. a very satisfied customer. Christine
1 comment
Plush Sofas A.Plush Furniture
Hi Christine, thank you for taking the time to leave such a glowing review of our South Wharf Showroom. We enjoyed reading your kind words as we are sure our team will.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture VIC, South Wharf compares to other Furniture Shops
Know better, choose better.
Dhruv
- 2 reviews
Plush - excellent service by Kate
We were keen on purchasing a recliner but were not sure what best met our requirements. Kate from plush at dfo south wharf was extremely supportive and helped us the choose the best fit for our house. She also assisted us with the pattern and colour that would best suit our house. Thank you Kate for your incredible service.
1 comment
Plush Sofas A.Plush Furniture
Hi Dhruv, thank you for your valuable feedback! We are so pleased to read of the excellent service you received from Kate at our South Wharf Showroom. We will be sure to pass on your kind words.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Belinda A.
- 2 reviews
- VIC, South Wharf
- Verified customer
Fantastic customer service
I had a very specific brief and thanks to Kirk's excellent product knowledge was able to find a sofa that met my needs for lower back support as well as my budget. It is also a very pretty colour! I can't wait to get my new sofa!
1 comment
Plush Sofas A.Plush Furniture
Hi Belinda, we are so pleased to read of the service you received from Kirk at our Plush South Wharf Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Excellent
Kate DZ is the best salesperson you will ever imagine. If I am a business owner, I would take Kate around the country to have a tour teaching about sales. I will recommend Kate and Plush to everyone I know who wants to buy a sofa.
1 comment
Plush Sofas A.Plush Furniture
Hi Zheng, Thank you for your kind words. We are so please so hear of Kates wonderful service and greatly appreciate your feedback. We look forward to sharing your review with our Plush South Wharf team.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Erin F.
- 3 reviews
First Class Customer Service
I purchased two new couches & Kate's assistance was amazing. She had great product knowledge & was also very friendly. I am very indecisive at the best of times & Kate helped me walk out the shop feeling great with my couch choice. Cannot wait for them to be delivered!
1 comment
Plush Sofas A.Plush Furniture
Hi Erin,
Thank you for taking the time to share such wonderful feedback on your experience at our Plush South Wharf Showroom. We are so pleased to hear of Kate's service and look forward to sharing yo... Read more
Similar opinion? Write a review on ieatwords.com.au!
feefSouthwest, VIC
- 2 reviews
Fabulous advice and patience while I decided which one to get!
Kate gave fantastic assistance with my Plush sofa purchase. She had lots of ideas and showed great patience while I tried out all the different combinations...Huan was fabulous on the phone when confirming my order online
1 comment
Plush Sofas A.Plush Furniture
Hi there, thank you for sharing on your wonderful experience with Plush. We are so pleased to read of the great service you received from both our Plush South Wharf and Online Showrooms. We hope you c... Read more
an't wait for your beautiful new sofa! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Plush Furniture VIC, South Wharf but you can read 150 questions about Plush Furniture.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Plush Think SofasPlush Furniture
Hi Janelle, Its a pleasure to read the team were able to help finalising your purchase both in store and online. We will pass on your kind words to the teams. Thank you !
Warm regards ... Read more
Plush think sofas