Plush Furniture Online store (page 2 of 26)

Thank you for your patience, extensive knowledge and the overall fantastic customer service we experienced in selecting our lounge. We can’t wait to have it delivered! We highly recommend the staff at the Newcastle store!

Having been to a Plush store, we liked the sofa design and decided to purchase online. The online store was easy to navigate and provided just the right amount of information, and the follow-up from sales team was excellent. Jared A who assisted us with the process was pleasure to deal with. He was knowledgeable and took the trouble to work patiently with us through all our queries. It was our first time shopping with Plush online and a truly positive experience.

The online store was a breeze to use, the options were plentiful, the fabric range was huge and very high quality and dealing on the phone with Dawn was a pleasure....thanx .

After being in store and almost turning to another furniture lounge company due to poor store service. I decided to use the online query and Jared was tremendous from start to finish. He not only answered my questions but was patient and understanding to my needs. He worked with me to ensure a positive experience. Customer service is rare these days but Jared certainly should be commended on his efforts to be honest, reliable (called and followed up when asked) and genuinely wanted to assist. I would highly recommend him to deal with. I won’t step foot into the store again.

Great looking sofa and chaise purchased through Plush Online with excellent assistance from Jared A. It's just a shame that Plush can't arrange home delivery in Tasmania. Long lead time is OK for a good product manufactured to order.

I love the new recliner, great quality and perfect size. I had the pleasure of dealing with Jared and Lisa who have provided an excellent, professional and friendly customer service.
Delivery team were on time and professional.
Thanks Plush Team for providing an enjoyable customer experience.

Online store very easy to navigate. Made purchasing enjoyable. Once I completed order next day Lisa made contact and was very helpful with confirming process. Very professional and friendly. 5 stars

We found Dawn from the online team a wonderful help - she made it quick and easy to order the sofa we wanted. Don't mind the longer lead time - I feel it's worth waiting for, given it's such a feature piece in your home and stays for a long time. Thanks

First time buying a couch online. Jared A did a tremendous job helping me, even foud the exact couch i was looking for. Really happy with how it all went

Easy to view & process an order online. Helpful & friendly team, sent a quote promptly. When calling to ask questions I didn’t have to wait on hold & sales staff, Dawn & Lisa were very Polite & helpful. Great customer service. A Good selection to choose from. Great products! Look forward to receiving my order.

Just bought two sofas. Huan was so helpful, answered all my queries and was extremely approachable. Can’t wait for my new sofas to arrive! Extremely happy with my choice to purchase here.

Huan was our customer service assistant from the Melbourne office. She was absolutely remarkable with her help. She was friendly, confident and provided care and relevant advice to me and my husband

I have been looking to update my lounge for the last few weeks and after looking online for the last week or so i finally found the lounge i have been looking for. !
Ordering online was extremely easy, i had a quote sent though to my email in minutes outlining my order and price for delivery.
I was contacted by Lisa who was ever so helpful, she has made this transaction a breeze, as i was unsure on colors, Lisa suggested getting some samples delivered, they arrived the next day talk about 5 star service !
Lisa then followed me up a few days later to make sure i had the samples and if they were what i was after, I cant wait for my new sofas to arrive !
I will Highly recommend Plush to anyone looking to buy a lounge !
Thanks Lisa

Ordering online was easy and quick. Swatch received in 2 days and follow up customer service from Dawn was excellent. Make me want to shop here more often. Yes I will.

Excellent, the online service was great, I spoke with Dawn and she did everything to make my order with the fabric selection. So Happy can't wait to see the furniture.

We had a great experience buying online. Jared A. made sure that all details and information I needed were supplied and that everything he needed was confirmed. We had multiple conversation and he was a great help.

We have to say that Huan Wang from the Clayton Support Office made the process of purchasing our coveted red leather lounge very easy and efficient. The staff at the store when we went to physically check out the swatches were exceptionally helpful as well.