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Reviews

5.0

2 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (2)
  • Transparency
    5.0 (2)
  • Customer Service
    5.0 (2)
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Jenny Marchesi

Jenny MarchesiPerth, WA

  • 3 reviews

So helpful

published

As so many people have had to do in these times, cancel my travel insurance, the young man on the other end of the phone was more than helpful . As always a pleasure to do business with the RAC.



Transparency
Customer Service
Value for Money
DestinationAfrica
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim ApprovedYes
Insurance Cover ForSenior
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Cheng Lim

Cheng LimPerth, WA

  • 2 reviews

Result of my claim for refund on cancellation of policy

published

Very prompt and efficient service to my request for refund owing to the cancellation of our cruise due to the current Coronavirus situation. The response from RAC travel was prompt and efficient.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Claim Resolution Time<1 week
Claim DateFebruary 2020
Claim ApprovedYes
Insurance Cover ForSenior
See all answers
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