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KimSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Best building supervisor
Ray is an outstanding site supervisor! He is professional and was always able to answer questions and promptly act on any of our concerns.
He was easy to contact and made himself available for us to continually be able to see our house in progress. The handover process was easy as Ray was organised, like he was throughout the entire process. Highly recommended! Would definitely build with Rawson again if we were guaranteed to be working with Ray.
1 comment
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SathishSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Pre Construction Stage was Perfect!!!
Pre Construction was excellent. Melissa the Pre Construction Advisor was excellent in following up and they did complete everything on time within 4 months of the Contract Signing. My Finance issues got me delayed till end of the 6th month contract. Please do your homework before pre construction stage which will help you a lot to sort out all the issues. Please be ready for the variation Shocks during the build. But that is there with every other builder.
1 comment
Rawson H.Rawson Homes
Hi Sathish
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that Melissa has been such a great help to you and has made your experience a positive one.... Read more
We wish you all the best for the next stage of your build. - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
- NSW, Elara, Marsden Park
- Verified customer
Dream came true with Rawson Home
Everything was very well communicated, we had our build done well under a year and our Site Supervisor Joe Monteleone was providing periodic updates and guidance and has been very helpful in identifying and resolving issues while taking everything to practical completion.
Build quality seems great and we are having a good time in our new house.
We had a smooth ride with Rawson Homes.
Final costs were exactly the same as were explained right at the start of build
1 comment
Rawson H.Rawson Homes
Hi Rohit,
Thanks so much for your feedback on Joe. We have a great team here at Rawson Homes and really appreciate hearing from happy customers.... Read more
We hope you enjoy your Rawson Home for many years to come. - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
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MwndSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Great design let down by their bad customer service
We chose to build with Rawson Homes because we have compared with some other builders and based on our background in Interior Design and Industrial Design, we know the type of house we are looking for. Rawson has nice layout for the interior and timeless exterior style but let down by their rude and unprofessional solicitor ([name removed]) and unfriendly pre-con Admin ([name removed]). We have asked Rawson's solicitor to give us an update and she was blatantly rude answering our emails and I had to send her an email and to remind her that she ...Read more
needs to be professional when answering all her emails. Pre-con Admin made a lot of mistakes and she did not want to listen to our request from day one, she never admitted she has done something wrong and unwillingly to rectify some issues we had created by her. She did not order our dishwasher and microwave that was signed and paid for in variation no.1 and she passed it onto the Site Supervisor to rectify her mistakes. She was unfriendly and never apologise to us for her mistakes, her typical response when replying to our email was "We cannot accommodate your request". Despite all those issues, the saving grace for Rawson Homes came from their construction team. I would like to say a sincere thank you to [name removed] our ex site supervisor and [name removed]. [name removed] has managed to pull it through and completed our home within the dateline/contract period. [name removed] has also checked in with us each time he was onsite and wanted to provide us with the best result. We appreciate his efforts as this will be a shelter for our family to live in. He ensured that he did everything within his power and capabilities to deliver an outstanding results for his clients. Rawson Homes are for fortunate to have someone like [name removed] working as one of their site supervisor. When I build my next home, I would use [name removed] again without hesitation. He is credit to your company.1 comment
Rawson H.Rawson Homes
Hi Mwnd,
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that our construction team were such a great help to you.... Read more
We are sorry to hear about the issues you had pre-construction. We have private messaged you to find out more. - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
Raj K.
- 2 reviews
- NSW, Elara, Marsden Park
- Verified customer
Never Recommend to anyone
Very bad experience. Promised to do landscaping rear house but forgot to take in writing now refuse to do it. project delays and overall bad experience. Never recommend to any one. Whole project is runned by arrogant people who refuse to listen. When they make mistakes like missed putting floor boards which was there in sales order and not in construction contract.. its all ok. But stick to rules when we miss to take something in writing. Common Rawson not fair especially when we pay $670k.
Stay away from these people
5 comments
Rawson H.Rawson Homes
Hi Raj,
Thanks for letting us know about your recent experience building with Rawson Homes.
We are sorry to hear of your concerns. We have private messaged you to get your preferred contact number.... Read more
0425362335
These blokes are liars and not trustworthy. Never received a call from them so far. Nor my issues are fixed. To compound the issues, just did the final inspection I have been advised that house comes ... Read more
without blinds to the windows. I was not told about this at any time of negotiations. Now it will cost me more to fix the landscaping and also for blinds. What a joke!!! I will contact ACCC and Fair Trading to take further action...Similar opinion? Write a review on ieatwords.com.au!
- NSW, Elara, Marsden Park
- Verified customer
Building with Rawson
My partner and I are currently in the process of building our first home with Rawson, the staff at Rawson have been efficient in all aspects of this process especially Cameron of the estimating department, they have really made this process as stress free as possible and we look forward to completing the build with them.
1 comment
Rawson H.Rawson Homes
Hi Dean,
Thanks so much for your feedback on Cameron. We have a great team here at Rawson Homes and really appreciate hearing from happy customers.
We hope you enjoy your Rawson Home for many years to come.... Read more
Similar opinion? Write a review on ieatwords.com.au!
S. HenmanSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Thanks for our beautiful home
We can't thank Ed enough for the wonderful job he did as our Site Supervisor. The professionalism, dedication and care he showed throughout the construction process was outstanding. His personable and professional approach made navigating our first build easy. We absolutely love our home and much of this is thanks to Ed's attention to detail. Thanks a million!
The Henman Family
1 comment
Rawson H.Rawson Homes
Dear Henman Family,
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that Ed was such a great help to you and made your experience a positive one.... Read more
We hope you all enjoy your home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
- NSW, Elara, Marsden Park
- Verified customer
All worth it! The results speak for itself!
My journey with Rawson during the pre, mid, and post construction of my new home has been an exciting, enjoyable and easy experience. All my expectations were met. From the workmanship to build quality, i never had a problem. Any issues during and after the construction were easily fixed. The Rawson team provided clarity and honesty. That’s my personal experience anyway.
My site manager Ed knows how to listen and respond and act professionally. He’s all rounder good guy. I wouldn’t hesitate to get him as my site manager next time.
1 comment
Rawson H.Rawson Homes
Hi,
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that Ed was such a great help to you and made your experience a positive one.... Read more
We hope you enjoy your home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
- NSW, Elara, Marsden Park
- Verified customer
Happy customer.
This was our first construction and it has been a very easy, enjoyable process. The team provided great communication throughout, any issues during or post the build were fixed quickly and with little hassle. The final product was better than what we had expected.
1 comment
Rawson H.Rawson Homes
Hi Josh,
Thank you so much for taking the time to write out your experience and share it with us.... Read more
We hope you enjoy your new home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
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AdrianSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Fantastic Site Manager
Joe Monteleone is a great example of professionalism, quality communication and great customer service, Always provided me with timely communication, always made the time to explain things when asking questions. I could not ask for more from a site manager. Rawson should hire more employees like him.
Crake St, Marsden Park
Adrian & Sindy
1 comment
Rawson H.Rawson Homes
Hi Adrian and Sindy,
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that Joe was such a great help to you and made your experience a positive one.... Read more
We hope both of you enjoy your home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
Deepak TiwariSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Making first home build smooth and excellent experience
We really appreciate process and support provided by Rawson for our first home build. Throughout the construction everything was explain to us properly. Moreover we were kept fully informed about our construction stages every week credit goes to Chris Attard our site manager who literally provided us update every week keeping us well informed. Completion was on time as promised.
1 comment
Rawson H.Rawson Homes
Hi Deepak,
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that Chris was such a great help to you and made your experience a positive one.... Read more
We hope you enjoy your home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
MikySydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
This is perfect.
This is the first experience to build our sweet home. There were few issues I met, but Rawson homes Pre-Construction team tried to help me to make it easy. Now the building is in construction. I hope every process will be successful.
1 comment
Rawson H.Rawson Homes
Hi Miky,
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that your experience was a positive one.... Read more
We wish you all the best for the next stage! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
- NSW, Elara, Marsden Park
- Verified customer
Great service and quality!
House and Land process can be daunting but Rawson Home has been informative and fair throughout all the stages. My onsite manager John Abbound has been fantastic and provided a smooth building and handover experience! Very happy.
1 comment
Rawson H.Rawson Homes
Hi Sweng,
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that John was such a great help to you and made your experience a positive one.... Read more
We hope you enjoy your home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
Feng ChenSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
John is great help
This is really perfect, I really like my new house. John, his service is great. He is very friendly.He was such an amazing guy who helped with everything to do with my new property. Fantastic project management!
1 comment
Rawson H.Rawson Homes
Hi Feng,
Thank you so much for taking the time to write out your experience and share it with us!... Read more
We hope you enjoy your home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
Elfie AcevedoSydney, NSW
- 2 reviews
- NSW, Elara, Marsden Park
- Verified customer
Dream of a new house come true thanks to Rawson Homes.
Bear with me because this review will be long! My husband and I always wished to have a brand new home but we didn’t want to move from where we were living in the Sutherland Shire. We actually considered renovating our house since we liked the location and what we really needed was an extra bathroom. However living in an old house it means you most probably have asbestos (what we found out we had a lot), possums and lots of other minor issues that a brand new home would not have. Therefore 3 years ago, in early 2016, we starting looking for a p...Read more
roject home that would make our dream of a new house come true. A knock-down and rebuild. We thought the hard part was going to be just choosing a plan we liked within our budget. Unfortunately we were so wrong! Once we chose the plan/ plans we liked that it would somehow fit in our land, company after company started telling us they could not build it due to Sutherland Shire Council’s regulations and the wide size, not long, of our land. Due to these regulations there was nothing we could fit that it would get approved! We tried Masterton, Metricon (but they said we needed to pay one of their architects to design our house because they had nothing that it would fit in our land), Mojo Homes, which once we chose the plan and the facade we wanted and we were ready to pay the deposit, they sent an email saying they could not do it, without an explanation, not a phone call, nothing!! Then finally Clarendon seemed to be able to help us with a plan of a small two storey house and we paid the deposit. So we thought: “this is it, we will get a new house”. It wasn’t exactly what we wanted but still new. We were happy and excited. Unfortunately after all the initial surveys and diagrams and peg outs etc they came back to us saying they could not move forward because they were not sure Sutherland Council would ever approve it. And so we were defeated once more. At this point I didn’t want to continue, I just thought our dream home would never become a reality and we would have to actually sell and buy somewhere else. More than a year have passed until we walked in Rawson Homes Marsden Park. We liked the Benham with the Trend Façade but I was over it at this point and when the New Home Consultant called Nathalie looked into my eyes and asked me how long we were searching for, she saw the frustration in me. After that day she started calling me and emailing me doing all her best to help us. She went far and beyond and she never gave up on us. She was my support at the time and she kept supporting me and helping through the whole process. I must say we owe her the fact that now we have a dream home. She modified the plan to suit both Council requirements and our preferences. We had to deal with so many home consultants and absolutely none did what she did for us, she believed we could have the house we wanted. For this reason we will always be grateful to Nathalie. Her overall costs estimate was spot on! We still cannot believe it, we heard lots of bad different stories and we were worried, but luckily we didn’t have this issue at all with Rawson Homes. After the design plan process we passed to the next steps and we had some rough time there, I’m not going to lie, I was not that happy back then with the miscommunication and luck of attention to details. It was indeed a VERY stressful time until Kellie, the Preconstruction Manager, started taking care of our file. Kellie was such a pleasure to deal with. She always replied to all my emails promptly, helped us in anything we needed even after the Preconstruction phase. Nothing was much of a problem or inconvenience to her. She continued to help me replying and answering to all my questions right to the end. She is extremely professional and she relieved all the stress I had accumulated in the months prior. Once the actual construction of the house starts you have to deal and communicate with the Site Manager. Well we had two good ones: Wayne and Tyrone. Boy oh boy I could write a whole big letter about Tyrone. But I have now written too much so let me just say that a few mistakes were done when Tyrone took over and he efficiently and patiently fixed them all. Again, like Nathalie and Kellie, he went far and beyond. He kept me well-informed along the whole process and none of our requests were a problem for him. I bothered him constantly, messaging him after hours but he always replied to me promptly and professionally. Even now, after 2 months of handover he still replies to our emails and takes care our requests. Tyrone has done such a wonderful job with our house! He is extremely professional, attentive, and friendly and we command him on his expertise and excellent customer service. We wish to everyone who has a house been built by Rawson to have him as the Site Manager because he really cares about the end product and happiness of his clients. We are very grateful to Tyrone, we now consider him a friend and look forward to keeping in contact with him and show him the furnished and end result of the house. So, if you were thinking whether to have your dream house been built by Rawson Homes or not, don’t think anymore. We are extremely happy with the build quality of our house and I hope this long feedback will make you sign in with them because you are going to be in great hands like we did. Thank you to all the team at Rawson Homes but in particular a MASSIVE THANK YOU to Nathalie, Kellie and Tyrone. We look at our house now and think of you three, we will be forever grateful!1 comment
Rawson H.Rawson Homes
Hi Elfie,
Thanks so much for sharing your story with us, and for your lovely feedback on Nathalie, Wayne, Kellie and Tyrone. We have a great team here at Rawson Homes and really appreciate hearing from happy customers!... Read more
We wish you all the best and we hope you enjoy your Rawson Home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
Find out how Rawson Homes NSW, Elara, Marsden Park compares to other Home Builders
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JaySydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
John Abboud Amazing help
Everything I asked for and all the issues and problems I had with the new home I got built through Rawson Homes, the administrator, John Abboud, was such an amazing guy who helped with everything to do with my new property. Thank you once again John.
1 comment
Rawson H.Rawson Homes
Hi Jay,
Thank you very much for taking the time to share your feedback with us. We are very pleased to hear that John was of great help to you.... Read more
We hope you enjoy your new home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
- NSW, Elara, Marsden Park
- Verified customer
Great project management in time and quality
This project was managed very well by the Project Manager John in the construction stage, although there was a significant delay in the council approval stage. John managed to pull back delays and shorten the construction time dramatically and also finished it in very good quality. He also communicated very well in every stage during the construction. Fantastic project management!
1 comment
Rawson H.Rawson Homes
Hi Daniel,
Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that John was such a great help to you and made your experience great.... Read more
All the best with the rest of your building experience! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
SherineSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Amazing pre-construction team
Starting with the sales - David was such an excellent guy who helped us in finding the most suitable plan for our plot. Having spoken with multiple sales people from various builders I can say David stood out the most with his knowledge on council regulations and having a holistic thinking with his honest opinion. He was extremely patient and helped in preparing all the pre-sale plan amendments for us. David is one of the biggest reasons why we chose to build with Rawson Homes.
We proceeded with our tender presentation and then got assigned ...Read more
with our pre-construction administrator - Annabelle. This being our first build we had numerous questions and concerns. Annabelle patiently assisted us in understanding the entire process and always answered all our enquiries immediately with clear responses. Annabelle always was in touch with us giving regular updates on all the background work done by the team. Our plan presentation was by Kahila - she understood all our requirements on the spot and had the mind of a good architect. The plan presentation was only for 3 hours and that includes the plan presentation and making any amendments to the plans like adding or changing windows, doors, service locations etc.. Kahila’s experience was truely valuable on finishing all the customisations on time. Following the appointment Kahila also provided us with the sketch of all the discussed changes. After completing our external selection and we moved on to our electrical appointment. We were lucky to have Lauren assigned as our electrical consultant. Lauren was very helpful and accommodating to enable us setup all necessary provisions for a smart home. Lauren provided us thoughtful suggestions and took the time to consult with the electrician before we signed off on the electrical plans. Following our electrical appointment had our internal colour appointment. We were honestly quite overwhelmed with the amount of selections to be made. It was exciting and at the same time very challenging to fit all the internal selections completed in a short session of 3hrs. The time is so less that its even hard for the internal consultant to capture all these selections within this timeframe. Lisa who handled our internal colour appointment helped us a lot getting all of our selections done and chasing up with different vendors on every customisation requested.1 comment
Rawson H.Rawson Homes
Dear Sherine,
Thanks for the detailed review and all of your words of praise for our team. We really appreciate you taking the time to write all of this feedback! ... Read more
We wish you all the best for the rest of your construction and hope that your experience continues to be as good as it has so far! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
VivianSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Very nice house, good job, so satisfied
This is my first house with rawson, so lucky I have a very good site manager, John. He rang me at least once very month, told me how was my house going, what he had done, what he was doing. On the walking day, I was so satisfied with what he did, my house looks so beautiful from outside to inside, it is exactly what I want. He was so patient show me around, check everything in the house., I am so glad with the quality of the house. Thanks rawson give me my dream house, thanks John for building it.
1 comment
Rawson H.Rawson Homes
Thanks so much for your feedback on John. We have a great team here at Rawson Homes and really appreciate hearing from happy customers.
We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes
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Nilesh.RSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Excellent service provided by Gina Rigas.
Had great experience through pre construction process, Gina handled our file and made things look very easier, always there with our query or any explanation. Thanks Gina, you had done very well.
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words, Nilesh. We really appreciate you taking the time out to share your experience with us. We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes
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Rawson H.Rawson Homes
Hi Kim, Thanks so much for your feedback on Ray. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards Rawson Homes