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Great service
Bought a mattress for myself from the Highpoint store, staff member (Shuhaida) was really helpful in sorting out what would be the best mattress.
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AliciaMelboure
Excellent service!!!!
Went into the highpoint store and saw Lydia. Excellent customer service. Very happy with purchase. Will be recommending family and friends
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1mysteriouslifeMelbourne
Excellent Products and A fantastic team
I bought 3 regal sleep mattresses as I am setting my new home. I bought these at Regal Sleep store at High Point and was assisted by Lydia. She was simply great and ensured that I bought the best ones suited for my needs and gave me a great bargain. Since I have moved new to Melbourne, I needed the mattress early. She ensured that I was prioritized for delivery.
As promised on the date committed, Jourdan and Callan, delivered the mattresses efficiently and kept me updated throughout the day on when they were expected and if there was going to be any delay. They were amazing.
The mattresses are extremely comfortable and I feel happy with the purchase. One of the best customer services, sales teams that I have dealt with.
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Lucy SMelbourne
All round helpful and informative
I would definitely recommend Regal Sleep solutions - from Aidan in the store who was really helpful and informative to the delivery guys - Jourdan and Callan from Demiri Transport who helped put the bed in place and took away the packaging - we are very satisfied. Thank you
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Excellent mattress!
My partner and I made our purchase at the Highpoint store, where they were more than thorough. They were extremely helpful and helped us make the perfect choice. Would recommend!
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Rob JayMelbourne
Awesome Service
Hats off to all Regal Staff, they have been more than helpful along the journey, i bought a Indulgence plush from them back in 2010, great mattress, however it just wasn't working for us... persisted for 8 yrs with it, until a few weeks ago, where i met tony from south morang store and i told him my story.... he insisted, try the health life plush, you will like it, sure enough both me and my mrs loved it ! Price was a sticking point and i also needed the option to change/swap or money back guarantee if the mattress isnt working for us, which ...Read more
Regal did offer on this mattress. So 2 weeks later, spoke to Dave at highpoint and he could see that i had some knowledge about the healthy life plush, so he gave us space to demo the mattress, all while not being pushy to make a sale, we walked out of the store feeling great about the bed, so much so, that on our way home, we called dave at highpoint to give us a good deal and we just bought ourselves a new regal mattress ! Its only been 1 week of sleeping on it, and i can't describe how good it is in support and pressure point relief, we are having the best sleep in years ! Thank you RegalSimilar opinion? Write a review on ieatwords.com.au!
Amazing investment
We took advantage of the exceptional deal that the lovely Aidh gave to us. Top quality mattress for a fraction of the price!!
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Fantastic service and great selection
Had amazing customer service at the Highpoint store! Will be having a beautiful, comfy sleep very soon. The bed selection was also fantastic and had a cozy mattress that I fell in love with at an affordable price.
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Amazing Customer Service and Knowledge
Amazing experience! Aidah was an absolute gem to work with she was very lovely and so bubbly. She made the whole process a breeze! I highly recommend. We ended up going with the Pardise mattress and I couldn’t be happier.
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Highly recommended
Walked into regal today and was warmly greeted by Lydia. She was very professional and helped me find the right mattress and pillows for my neck and back problems.
Highly recommend Lydia and staff at regal.
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Best bed ever, with best customer service
Awesome customer service, very friendly salesman, great help with choosing the mattress and bed, thank you so much, glad I came here :) highly recommended for finding the right comfortable bed to sleep in, thanks Lydia.
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Hawaii HAU
The best customer service
I was on my way to another shop for my mattress and my cousin said let's go to a shop I bought mine as I'm happy with it. I said let's give it a try.
Lydia the beautiful lady that was there at the time she explained about all the mattresses and she did not push me and went out of her way to make sure I would get the one that was comfortable for my back. I asked questions she answered every one of them.
Australian brand with 15 years warranty wow I feel that these mattresses must be good.
Yes the quality of the mattress is most important b...Read more
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Great Experience at Regal Sleep Solutions Highpoint
Got a great deal and had wonderful service!!! Lydia helped us find an amazing bed for an amazing price! Thanks :)
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Outstanding amazingly prompt service
My experience with david at regal sleep solutions in highpoint was amazing nailed it on the head with great quality mattress and not to mention the best price and great quality from start to finish
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Perfect
Online.
Very smooth.
Aida adviced on what was the best product for us. She was very professional. I will recommend the store to friends.
Delivery on time.
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Excellent Customer Service from Aidah at Regal Sleep Solutions - Highpoint
I am recovering from spinal surgery and bilateral hip replacements. Sleep is an essential part of my recovery. I went in search of the best possible mattress and settled on Regal Sleep Solutions. I visited the Highpoint Branch and was impressed by excellent customer service delivered by Aidah.
I work in the medical field, so I knew what I needed - however the range of beds/mattress's is vast so I needed help.
Aidah met my expectations with her great product knowledge and empathy for my quest for a great sleep solution.
I purchased a mattress today in-store and look forward to writing a further review on this product.
Thanks Aidah
1 comment
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Best experience ever!
Thanks to David, he was extremely helpful & patient with my fiancé and I. He made us feel very comfortable and even bought us a coffee! I would recommend regal solutions to all my family and friends!
1 comment
Tim S.Regal
Brilliant to hear Kylie! David is determined and dedicated and will not stop until he has found the right solution for his clients. Wonderful to hear everything worked so well for you.
Thanks again for your feedback.
Cheers
Tim.
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Very good service, David was extremely helpful.
Very good service, would have no hesitation recommending this store, David was very helpful also polite, and very patient with boring questions from us .
1 comment
Tim S.Regal
Wonderful news Maggie, David truly does everything he can for his clients. Thanks so much for your kind words.
Cheers
Tim
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Great mattress, excellent customer service
The sales person, David, was knowledgable and so helpful to find a perfect mattress for us. There was no pressure to buy. We chose Regal Sleep as they offer 30 day trial. The delivery was on time. Exceptional customer services!
1 comment
Tim S.Regal
Thanks so much Masami, David is cool, calm and collected. Not to mention sincere and committed. I am so happy you had this experience and felt like sharing it.
Thanks so much.
Cheers
Tim
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nesca83
- 2 reviews
Happy sleeper!
Great service and amazing product. Very helpful and friendly service. Highly recommended to anyone who is looking for a new bed.
1 comment
Tim S.Regal
Thanks Nesca, this is so lovely of you to share with everyone. We do our best to support and serve our clients! Raving fans is the name of the game and I am thrilled we could support.
Cheers
Tim.
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Tim S.Regal
Fantastic Jude, this is just so brilliant to hear. We work with over 2000 health professionals to improve client outcomes and with situations like yours it is imperative we take things to an even high... Read more
er level. I am so grateful that Aidah was able to over deliver, she is an excellent asset to our organisation and I am thrilled she served you with such care. Cheers Tim.