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Our new bed is awesome!!
We recently purchased a Healthy Life Classic queen sized bed from the Highpoint store. Aidah showed us through the range of beds and talked about the the differences between each range. Aidah’s customer service was excellent, she was very helpful and made it easy for us to decide on the best bed for us. I bought an amazing pillow too! We’ve been sleeping on the bed for a few weeks now and it’s so comfortable and supportive. We love it, I wish we had replaced our old bed sooner!!
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LauraGreater Melbourne (Metropolitan), VIC
New regal bed helped solve long term muscular issues
Jenine at Regal Highpoint has been super helpful to us. She advised us that the Healthy Life Classic would be the best for my long term shoulder and hip issues. She was right. We then wanted to try the firm version so we did that and went back to the Classic which we now love. She was patient and professional. Highly recommend Regal!
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Danny boyGreater Melbourne (Outer), VIC
Great customer service
Aidah provided great customer service and advice regarding our new mattress purchase. We cant wait to get a great nights sleep on our brand new mattress and pillows. Thank you Aidah !
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RobGreater Melbourne (Metropolitan), VIC
Best bed ever......
Walked in to the store, referred by an existing buyer.Janiene showed us the different types and firmness of beds. We freely chose the one we wanted. Also purchased additipnal items with the bed. Couldn't be happier. Received a phone call & an email. Looling forward to a good night's sleep in a couple of weeks.
Thanks Janiene.
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BrendaGreater Melbourne (Metropolitan), VIC
- 7 reviews
beyond expectations
we are struggling to work out which is better the bed or the service . our experience at Highpoint was made very easy by Aidah who at no time hassled us but pointed out different comfort levels and chiro supporting mattresses from their great range, then left us alone to make our decision at the same time answering any questions we had. could not ask for more.
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Nick WGreater Melbourne (Metropolitan), VIC
- VIC, Highpoint
- Verified customer
An excellent experience from start to end
From walking in the door to sprawling out on mattresses we felt welcomed, Aidah was fantastic with an excellent knowledge of each mattress and which is right for you. She was able to guide us through the range and find one within our budget. Would definitely recommend.
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aidah was very helpful and knowledgeable and sold us such a comfortable matress for a great price. Thank you
Aidah took care of shipping and with her help it was very easy navigating the store. We were very satisfied with the mattress we brought we will definitely be coming back in the future
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Heidi M.Greater Melbourne (Outer), VIC
Best customer service and value for money!
Aidah was an absolute star! 5 star customer service and listened to our needs and also made honest recommendations for what we needed. You can't go wrong at Regal! Thank you Aidah!
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- VIC, Highpoint
- Verified customer
A comfortable nights sleep at last.
After years of complaints from my partner that our mattress was too hard I finally agreed to get a new one. It was easy, Aidah at the Highpoint store won us over with her expert knowledge for the most suitable bed for a good nights sleep for years to come. We are both happy now.
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Great service
Service was very good. Found an excellent mattress for a good price. Mattresses are custom made and can be delivered.
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- VIC, Highpoint
- Verified customer
Our old mattress was literally killing us!
Lydia and Aidah afforded us the most professional, courteous and patient service.
Our old mattress was literally killing us. We needed urgent, expert assistance.
The team at Regal Sleep Solutions, Highpoint, were helpful and informative in our search for an optimal sleep solution.
We left the shop, confident that we had chosen the right mattress for us.
We are genuinely happy, discerning customers.
– Chris and Margaret, Maribyrnong VIC.
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- VIC, Highpoint
- Verified customer
Excellent Customer Service
After buying many mattresses from a major competitor, we were lucky to meet a lovely knowledgeable lady, Idah, at the highpoint store. Finally, a non pushy sales person, with great knowledge and support. Great work Regal!!!
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SusanMelbourne
Great Knowledge
Aidah was very for her time and expertise. She was extremely knowledgeable and understood what I wanted and needed for my new mattress. No pressured sales, just genuine care for your needs and guidance to allow customers to make the right decisions for their health and lifestyle.
If you want a mattress that will satisfy your needs, whether that be back support, comfort or solutions to partner disturbance, you know where to go! They also offer disposal of your old mattress.
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carnackiMelbourne
Great store and customer service setup
They do mattresses you can flip!
Just one of the great options is the medium firmness mattresses in Essential and Healthy Life can be flipped to extend their life. We got one with a Wool quilting for winter and Bamboo quilting for summer. Aidah the saleswoman was patient, knowledgeable and fun. Delivery guys were superb and even took the old mattresses with them even though we hadn't booked the service.
We love going to bed now!!
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Excellent Service
Aidah provided excellent service taking us through their different ranges until we found the mattress right for us... highly recommended, very knowledgeable great prices - Monica
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Exceptional Service and Quality Products
A hassle-free and educational experience. Aidah was super friendly, knowledgeable, patient and genuine. From our initial phone call inquiry, through the mattress selection process to the moment we walked out of Regal Sleep Solutions purchasing an amazing bed. Aidah, thank you. We highly recommend Regal Sleep Solutions to anyone in need of a quality mattress.
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Fantastic service and a great night's sleep
David & Aida really looked after us. Great service and expertise. Easy and quick delivery. Looking forward to many more awesome nights sleep on our new mattress. Highly recommend
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Great service and great staff
Amazing service from adidah and David! They sold us a mattress on the spot and I was blown away with how well they looked after us. Top stuff and keep up the good work. Look after these two regal solutions :)
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Great quality products
I purchased the spinal cure plush mattress and the Denton high profile contoured pillow for neck support. It took one sleep on the new mattress and pillow and I woke up the next morning pain-free. It was the best sleep I had in years.
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James NVIC, 3028
- VIC, Highpoint
- Verified customer
Great!
Been looking for a mattress today (23 Jun 2018) and was impressed with their offerings. Asher's explanations on the mattress demonstrations have been great and insightful.
Update 30 Jun 2018: Mattress arrived in the morning, speedy delivery. Painless installation, all my chosen components and size came as delivered. Now all set up and am instantly in love with the finished product. Well done Regal, you folks definitely deserve the credit you get!
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