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- VIC, South Morang
- Verified customer
A1 Customer Service
Made a purchase in store at South Morang.
Went in a few days earlier to enquire and had my matttess put aside for me without a deposit for pick up on Saturday morning .
Rosanna even threw in a mattress protector with my new purchase.
Thanks Rosanna
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Fantastic Service
Went into Regal South Morang on advice from a friend. Was served by Lil and was very impressed by her knowledge & expertise. She made us feel very comfortable that we purchased straight away as we don't usually do it immediately and what's more is that we picked up our mattress then & there as it was in stock
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Amazing mattress and such professional service
I purchased my mattress at the South Morang store. I have swapped my mattress twice to find the right one and with no hassle I mite add
The team at regal are such lovely people and will work with you to find the right bed for you
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Can’t ask for better service!
I bought my new bed from the south morang store (Vic) and Tony was an amazing help.
He assisted by providing all the info I needed to make the right choice for me and at the best price, and best of all - no pressure!
He helped me find the bed I needed and I returned to purchase it months later, still with the same amazing service and great prices.
He even helped us get it on the Ute ;)
I can’t speak highly enough about the quality of the bed, base and pillows which are so so comfortable (and came in half the price as all the other stores I visited).
And I would recommend Regal Sleep South Morang to everyone I know. It really was a delight shopping with them.
...Read more
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- VIC, South Morang
- Verified customer
Excellent customer service and delivery
Excellent customer service from Tony in South Morang. Delivery came on the day the told us and within the times that they said they would. Very happy with my bed, feels like I'm sleeping on clouds.
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Good night sleep
We where very happy with our service at the South Morang Store and Tony and a great delivery. Mattresses are great so far, hope they will make it some years.
thanks a lot for pain free nights.
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Customer service
Today (4.02.2018) l went to the South Morang store with my family to buy a queen bed. THERE was two customer in the shop and we spend more than 15 min in the shop but the person was there for customer service didn't even say hello to us during the whole time. He when around us couple of time but even didn't look at our face and just ignore us. We just left the shop and never will be there again.
1 comment
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- VIC, South Morang
- Verified customer
Great sercice and mattress
Went in store South Morang. Excellent helpful service by John telling us lots of information about his various products. Friendly and no pressure. Very impressed
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Kel and philMelbourne
Exceptional second to none service
Spent time to ensure we were satisfied with our purchase! First time we’ve ever walked out with the cheaper option despite being open to any product.
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Goce AAU
best customer service and an amazing mattress
from the moment we walked into the store Tony was welcoming and listened to our needs and wants and with a bad back he showed us a few mattress that will best suit. After testing a few, we purchased a new mattress and pillows. Tony was extremely helpful in getting it delivered in a prompt manner. It's been a month sleeping on the new mattress and every morning is a struggle to get out of bed as it is so comfortable and don't want to leave it. I haven't had a good nights sleep like this in a long time all thanks to my new mattress and wonderful and expertise advise and knowledge from Tony.
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Best service with quality product
This is the second time I have shopped for a new bed with this company at this location. Really pleased on both occasions with the excellent service, superior product and having plenty of time to browse, and trial beds and pillows. Especially beneficial if you have back or hip pain that you have the right advice and time to trial the product. Tony's service and knowledge was excellent on all accounts, we were very thankful for his time and patience in helping us select the best options and products for our needs. Delivery was also on time, drivers were courteous and efficient - an excellent product and service all round.
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LisaYarrambat
We are sleeping better than we have in years :)
Dropped in the store looking for new pillows and was invited to come back with my husband to have a consultation about a new mattress as the one I was testing the pillows on was amazing . The fact that they let you take the mattress home and trial it for 30 days meant we were able to purchase with confidence knowing that if it wasn't the right one for us we could exchange it for something else. Really felt like the staff listened to our concerns and found the best mattress and pillow combination for us. Highly recommended.
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Great Customer Service! Awesome products!!
I went to the South Morang store as a friend recommended and was impressed with Tony!! He helped me and my partner choose the best option for us! Totally recommend this store and they products! Would definitely come back!
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- VIC, South Morang
- Verified customer
An excellent product with friendly service
Visited Tony at the South Morang store with my wife and 2 kids. Tony was very friendly and eager to help find a mattress that suited us and a contour pillow for my wife. We spent 30 minutes in store while the kids happily explored. Tony gave us plenty of options to try and once we were happy with our selections he was able to offer us a price below the marked prices. Everything was delivered to our door just a few days later. We’re very happy with our experience and thoroughly recommend Regal Sleep.
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Suz KMelbourne
Excellent, friendly service
Tony at the South Morang store was friendly, competent and generous with his service. High quality products coupled with a positive customer service experience will ensure I purchase here again.
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WayneGreater Melbourne (Outer), VIC
- 2 reviews
- VIC, South Morang
- Verified customer
real appreciation of the customer!
I purchased the sleep solution of my dreams from the South Morang store.
The Sales staff listened to why I visited the store and then turned that into an offering of solutions. The sale was transacted and delivery planned - delivery took place within hours of making the purchase. I could not be happier with my new sleep solution and recommend without hesitation.
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Amazing Service & Product
Enquiring about a mattress & left with buying a mattress. Lil was fantastic & very knowledgeable & understanding of our needs.
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KateMelbourne
- 5 reviews
Friendly staff. Excellent products and prices.
Purchased a single mattress for our daughter in store over the weekend. Staff were very friendly and helpful. The sales person guided us through the various features of each mattress and were respectful of our budget. We never felt pressured and felt we had space to make up our mind. We arranged to have the mattress delivered to our home less than 48 hours later for an extremely reasonable fee. This service was also impeccible. The mattress was unwrapped and placed on the waiting bed frame and all rubbish was taken away. Excellent prices and products with quality customer service. We will definitely be back in the future.
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GrantMelbourne
Great Customer Service
Just what to say what great customer service l received from Lil & Tony over the phone and in store when purchasing the Essential Supreme Single and they even honour last weeks Sale price
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MichaelVictoria, 3082
- 5 reviews
- 1 like
Best Mattress ever! :)
Helpful staff, great customer service, comfortable and high-quality mattresses and super quick delivery (in almost 20 minutes). Very happy with my purchase. Highly recommended.
1 comment
Tim S.Regal
Brilliant to hear Michael, Tony and Lil are super committed to help and serve their local community.
Thank you for your support.
Cheers
Tim.
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Tim S.Regal
Hi Sanjee,
I am so terribly sorry for this experience. This is unacceptable and completely against what we at Regal stand for. I would like to make this up to you by doing something very special to a... Read more
pologise. Please call me as soon as possible to make this right.