Rheem Continuous Flow (page 2 of 4)

I had the unit installed 8 months ago. Thought it would be great not runing out of hot water when family are home visiting.
To begin with, I use 3 litres of water to get the water to the warm stage in the kitchen. I have to boil my jug to wash my dishes as the hot water system barely reaches 40 degrees. The plumber said the strainer in my tap must have gunk in it so I replaced it. Still not hot. Then he said my 18mth old tap was the problem. Replaced that still no hot water. The pressure is so low you need the hot water tap on full to get the WARM water to flow. My husband has also insulated the pipes
Biggest disappointment and waste of money ever. Would talk anybody out of buying one

Electronics have broken down after 4.5 years of service and needs replacing. Since when does a hot water service last 4 years? I thought I was buying a respectable brand but obviously its just crap gear and they are selling based on their name. Plumber told me Rinnai was much more reliable so I have changed to this brand.

The temperature kept fluctuating, so the technician had to remove the water restrictor flows from the shower. Now there is lots of water coming out, so much for saving water. It takes too long to get it adjusted each time. When I run the laundry tap on hot, this fluctuates too. I wander what the dishwasher is doing.

Problem from day one is it takes a long time for hot water to flow. Hot tap has to be on high and once hot water flows any adjustment of the cold tap makes it run cold. Not practicable and not fit for purpose. Rheem say it's normal. Why does Rheem produce a unit that's not user friendly? Surely, they must be able to adjust the unit so the burner operates on low flow rates. Not happy Jan. I note a lot of unhappy customers are concerned manufactures warranty has or is about to expire. Don't be concerned about that because you are protected by consumer warranty law. If you not sure how it applies google it and certainly don't be put off by Rheem telling you it's out of warranty.

This unit should not be for sale.
Unit takes 10 seconds to warm up, once warm adjusting the cold tap is impossible, just a little too much cold, you have to start the process again. Taps off, warm up hot, adjust cold.. Kids don't like this at all..
First ever bad review, promised I'd never do one, but for $1,275.67 it's time!!!
Salmon Plumbing won't take responsibility for suggesting the unit and Rheem keep selling it.
Tried to book a technician, I own a corgi and work. Tehcnician is unable to enter property with a corgi because you just never know when a corgi can go rogue!!!

Temp set to a max 50 deg is USELESS and forget about hot water getting to the kitchen so you can wash up not to mention the amount of wasted cold water waiting for it to heat up. Unfit for use buy something else that works.
PILE OF JUNK enough said.

Had a bank of commercial units installed in a block of units 5 years ago. Within 6 months we had the first failure. Managed to get a service person to come out, but as the units were on a trafficable roof, he refused to get up there. It was fine for their sales rep to go up there and suggest that thats the perfect place for their installation.
We have had 6 fail without being able to get warranty work done and had to replace the units.
I used to recommend Rheem to all my customers but that's a thing of the past.
Don't waste your money, buy a Rinnai that's not factory set at 50 deg.

Purchased Rheem 27 brand new. Just over 3 years now broke down at the peak of winter night and no longer covered by warranty. Called Rheem and greeted by a very unenthusiastic reps. Cost just to get someone to inspect is $350 minimum, for an appointment a few days later. I should have spent a bit more for more respectable brands.

I have two of these continuous hot water systems installed at home.

The first one stopped working at the beginning of winter and the Rheem service was so terrible that I had to get the ombudsman involved to resolve my case as Rheem had some technical issue in their systems and hence were not able to schedule an engineer to replace the product even after following up almost for 2 months.

The second hot water system at home has broken down last week and I don't think it is worth my time to chase up on this. I have had other systems that have lasted over 5 years without an issue. This is a clearly an inferior product.

I also have the issue of poor water temp and waiting forever for the water to get hot or in my case warm. Not impressed at all but until I can afford an upgrade, I'm stuck with it. For what I can see on here, Rheem needs to address the issue. To get continual posts due to non performance can't be good for business. But then again we are small fish and likely to be ignored.

Hi - I have just had a similar experience to what I am reading a number of times here...that is my continuous hot water has just ran cold and the unit is flashing C2 then 11. Is this a common fault with these units? I have this unit fro approx 18 months and have been relatively happy with it till now. Robyn

Water Heater only 18 months old and constantly flashing code 11, alas no hot water!!!!
Had plumber come once, blamed regulator(house only 18 months old) swapped regulator and charged $400
Next day same problem, code 11. Rang rheem to express my disgust, said they would contact plumber, that was 4 weeks ago and still waiting