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Sheds n Homes
NSW, QLD, Brisbane, VIC, ACT, Pialligo (See All)Reviewer Photos & Videos
To begin at the ending : don't use ShednHomes!
Most of our small shed and carport was delivered as promised on February 17 this year. The problem is that, as March 28, almost six weeks later, the vital missing components - the brackets and fasteners and carport legs - still haven't turned up and our driveway is lined with the rest of the components, lying there, in the way, obstructing access to the driveway
I do understand that delays can occur in delivering to Tasmania, especially given recent flooding up north, but the worst part is that we...
Read more received NO customer support at all, no phone calls to update us on the missing stuff, no answers to three emails sent to their head office in Varsity lakes, Qld, VERY hard to talk to anyone in head office, and only when we threatened legal action did their Customer Support person ring and blame everything on the floods- which occurred well after our delivery date. Their website boasts of a Guarantee of Supply, a No Questions Asked Policy about full supply and talks of the careful cross-checking done to ensure full delivery. It's all meaningless. We asked for a refund. NO was the answer. We asked for some sort of recompense. NO again. NO recognition that ShednHomes has any responsibility for the mess we are in. Very very disappointed.
Purchased my new garage from Sheds n Homes Hobart. Great service designing and delivering the shed. Problems came with their "recommended installers" - poor workmanship, out of alignment, gaps in rodent proofing, damage to roller doors, then lied and told me the business would replace or compensate.
Installer blamed Sheds n Homes, Sheds n Homes denied responsibility. I'm stuck with a sub-standard product and no customer service. They don't return my calls and haven't bothered to respond to my emails. Tried to contact Head Office in Qld. After 3...
From start to finish was 9mths of frustrating excuses, our experience and the end result was very Very disappointing. My flimsy 2 Bay shed moves in the wind. They have left us at our cost to fix issues. And install a section that we ordered and didn't get. Save your money
Thankyou for your response, the representative we purchased the shed from was from Mt Gambier Sth Aust
Hi Roger, again we are sorry to hear of this experience and thank you for your feedback. We are glad that you have let us know about your project. We have been informed that Adam, your local Sheds n H...
Read moreomes representative has been in contact with you to best resolve any outstanding issues that you may have.Concretors made doorway recesses too small, they are out by 300mm across the 2 doors (see photos). When concretors turned up to look at rectifying the problem, one got out of his ute and urinated on our front lawn. Spoke to the General manager about this and she didn't care, she also said they would be out the following day to finish the work and when we i checked email she had put a stop work on the job, didnt even have the courtesy to call.
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Sam and the team built a quality product. The communication was prompt and professional all contractors were excellent. They used quality products and tradespeople. Sam took care of us from start to finish. We are planning to use them again shortly for our next project. Would recommend getting a quote from them.
Dawn
Morangup
- 5 reviews
- 6 likes
Extremely flimsy and blows in and out excessively in the wind, has not been assembled straight, multiple drill holes where they attached the curtain to the roll core and got it even more wrong than where they left it, have not rang back to rectify the issue
We are very shocked to hear about this, given we have never had any customer approach us with concerns like this. So we are not even sure who this customer could be. We take immense pride in our work ...
Read moreand would be horrified of such issues, if this is indeed true. Please contact us on 1800 764 764 so we can get this resolved.I’ve contacted the hobart office several times in order to seek a correction of this issue, which ended in me being advised to take it up with centurion roller doors, which has yielded no outcome
Please advise an alternate number as that’s the generic number which takes me back to the hobart branch
- 2 reviews
After visiting several business when looking for a supplier builder for our shed and a carport for our off road caravan we were instantly impressed with Marks can do attitude. From our initial visit to the final inspection every step of the build was conducted in a most professional way. Our carport was a difficult site. Boundary line build at maximum allowable height required Mark to liaise closely with our local government on our behalf to get the permits required.
Right from the great job done by the Concreters to the build completed by Tony we were very impressed. Well done Mark, Justine and staff you have a great team.
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- 2 reviews
- 2 likes
Dodgy receipting & unreliable service.
ShedsnHomes Nowra nominated an Assembler/Builder for the SteelChief shed I purchased from them on 21-8-2020 (see separate review on SteelChief gabled shed - 3 stars).
CAUTION: SHEDSnHOMES do not inform you that they only SUPPLY and that the concreting, delivery, installation of their sheds is contracted and they will not receipt or warranty that work.
The Assembler (name removed) postponed commencement of the slab construction 3 times. Then he postponed commencement of shed assembly (on one occasion he...
Read more said his Ute had broken down, LOL). Refusal to issue receipt for labour (paid in cash) So far (as at 10-11-2020, approx 4 weeks later) I am still awaiting a legitimate receipt from either SHEDSnHOMES or from him. I have made 4 requests to SHEDSnHOMES but they said its not their responsibility. The assembler has so far refused to issue a receipt in his own business name or under his ABN/TFN. Instead the assembler scribbled the price of his labour cost ($2060) on the receipt for the shed from SHEDSnHOMES and initialled it (no wording - no date - not even a name). I am still awaiting a valid/legitimate receipt for his services.- 2 reviews
- 2 likes
Thanks to the friendly team Mark Jane and Michael at Sheds n Homes Nowra my shed was completed with minimal fuss to quality and standard beyond my expectations. The process was very simple as they handled all the complexities and built me an amazing shed. Builders where's second-to-none. IM STOKED!
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- 4 reviews
Look elsewhere and save your time and effort.
I requested a quote, which was turned around quite quickly. The e-mail indicated a follow up call would happen, it didn't.
I called and spoke with Zac who booked a date and time for an onsite inspection. The time for the onsite inspection came and went. I called the office and the call was received and hung up on without anyone speaking. A waste of my time!
After shaking my hand (pre coronavirus) at my house to seal the deal on a $50k shed. 2 months went by with no word, no contact. When I finally called up Zac's office to see where we had progressed to, I find out they forgot all about me. So they have wasted my time for over 2 months.
We are dissapointed to have received this review as our team were transparent with you regarding Zacs health issues at the time and as to why there was a delay in response.
- 50 reviews
- 29 likes
What a horrible experience!
I paid the deposit for my shed in May ‘17 but as I used the ShedsNHomes recommended concretor, that was my first mistake.
In November the shed construction began but with a subcontractor, not ShedsNHomes own team. I was told by [name removed] of ShedsNHomes Gosford that it would take three days to put up, the subcontractor said it would take ten days. After a week I received a progress payment invoice for 60% of the construct but only 20% of the shed was complete. The sub contractor was off doing carports, goodness ...
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I Didn't know that much about getting a large shed built. Sam from the Malaga branch handled everything from design, block clearing, slab construction to council approval. Prices and quality are excellent. If your looking for a shed you gotta talk to Sam.....great to have someone you can trust handling your project.
I decided to go go with Sam with my shed project and found it a very simple process with Sam being involved . I also preferred that he dealt with the council as his knowledge on these matters far exceeds mine. That was a breeze, design was too! The shed was ordered and arrived on the day it was supposed to . Every thing was there that was needed and any problems that I had with construction were quickly put to rest with a phone call or because his premises is not far I could just call in . He also gave me concreting contacts which I used and t...
Read morehat to was a smooth operation. I have been involved in building sheds but never built my own shed before and I found it was relatively easy from start to finish. Quality of the shed is amazing it is very strong I think maybe even over engineered ? I would recommend Sam and Sheds n Homes to anybody for any shed and if I ever need another one I'll be going there for it From Murray PlumbSheds n Homes Kempsey built our 2 car garage with carport.
The whole process was easy and efficient with the finished quality being excellent.
Our thanks to Jaymie, Brett and the team
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We are sorry to hear this was your experience. Which of our local teams did you go through? We would like to follow this up with them for a response.