its a lot better service than Telstra, and I have told my neighbour and he is going with them as well

If you are going to install a system take a total day of work, SKyMesh will use my complaint in a boardroom on how to get service better and all they need to do is give their customer a time and stick to it. Don't hold your breath!!!

They tell you its the NBN installer, that will be a new graph in their boardroom to discuss.

Not happy, bad service.

An increasingly slow and painful NBN service over the last couple of months and then very average and slightly condescending customer service.

2 years ago when we first got he wireless nbn service via Skymesh it was great - advertised speeds, for the last year it has been hopeless, usually grinding to a halt at peak times. Luckily, although at great cost, we kept Telstra ASDL which is much faster at peak times.

Every ISP has good and bad reviews, some justified, some not. When it comes to installation and equipment remember NBN Co. use Ericsson and their sub contractors which both have proven to be pretty bad at their jobs (took nearly 6 months to be compensated for the damage they caused at my home). I've been with Skymesh for almost two years now and apart from scheduled NBN outages there's been no issues. Yesterday I spoke with their customer service looking for a better way to upgrade my data. They not only suggested a customised plan for a little extra money, but when the consultant noticed I was down to 4g for the rest of the month, they offered and added another 20g for free to see me through. How can I complain?

For months now we have been suffering from poor speed. We are testing on a regular basis. Averaging around 2.0Mbps download speed on fixed wireless which is slower than ADSL was. We have complained and were told to do a number of tests. The only satisfactory speed was on the 11th August at 7:00am of 27.2Mbps. It is difficult to work from home with the lack of speed we are receiving. Please fix it!

NBN fixed wireless should be NBN needs to be fixed wireless. The worst net connection ever ADSL was more reliable. Skyhash!

NBN wireless. Had issues initially due to a very dodgy install by the NBN contractor. Once resolved service has been great. Skymesh support is very good too.
Would prefer more flexibility in plan, less after hours data and more peak or simply one single data cap.

Haven't had to use it except in set up and they were great. Thank you for your wonderful service in setting it all up.

I recently upgraded my plan to get the highest speed and double data. I have my ps4 that is in next room. The current speed testvshows 494.9 kbps and upload 491.5 not exactly happy atm. Would love if it was at least 10 mbps that would make some difference for viewing Netflix and playing games whats going on?

50/20 fixed wireless continual degradation of speeds to the point youtube was unusable in the evening even at low quality settings. Best case was throughput at half of rated speed. Support is difficult to contact by phone and their only advice was that problems were related to NBNCo. Have since moved to different reseller and now all working as it should at a lower price along with better support.

Since the UK buyout, performance has gone down big-time. Latency increased and peak time pathetic.
OzzieBB starting to look attractive. :-(

My 50/20 Mbps SkyMesh Fixed Wireless service has lately been going downhill to the point where I signed up with Aussie Broadband on a 2nd port to compare the 2. Although SM's support has informed me that NBN Co reported no congestion on my tower, just tonight both services were fluctuating below 13 Mbps at 8.40 PM yet both will hit 45 Mbps or a little more at off-peak times. Perhaps we shouldn't immediately lay all the blame for the current apparently widespread congestion on our ISPs?
Update;
Same deal again tonight at 8PM with both services well under half the 50Mbps I subscribe to yet NBN Co is spruiking a 100Mbps FW service by end of this year. Tell 'em they're dreamin' LOL.

Setup was easy for my NBN. Customer service is good. Connection is reliable with seldom dropouts. However, the speed is not up to what I paid for sometimes.

Have contacted Skymesh in regards to being reconnected after missing payment. I had paid the outstanding balance, only to be told I would have to re-apply for my service. Called back to re-apply to then be told I was no longer eligible to resubmit an application. Obviously not very keen on having customers business.