Skymesh were able to rectify a mistake made by iiNet and that iiNet subsequently refused to help me sort. Very helpful customer service team that listen and don't follow scripts.

We have had various internet providers over the years, however, Skymesh has been superior to all. Both their services and their prices have been excellent for us. I highly recommend.

Connection has always been good, even in really bad weather. Always notified well in advance to any upcoming maintenance. Would love to have unlimited data but in the country so may take a while.

everyday the internet drops out sometimes for periods up to 8 hours in which time i also have no phone available, i have a 25mbit plan but barely reach 5mbit at any time of day or night, customer service refuses to help and blame everything on nbn co, try another company if you want what you pay for

as stated in title, my connection drops almost daily, sometimes up to an hour.
whenever i have contacted technical support, they have pushed the blame to nbn, which very well might be true, but saying this after making me perform the "list" during every call.
peak hour speeds (1500-0100) connection speeds drop to under 8mbps (paying for 25).
if ur going to get nbn, you would be better off forking out for a fibre connection and stay away from fixed wireless.
(also written on mobile as connextion has been down the last 3/4 hour)

been with them for 3 years wanted to upgrade my package so they started another service so i got billed twice for the same month now i have changed plans on contract to another provider and they are still billing me even though i have no service with them and they claiming that i am still connected but im not so make shore you tell them you are leaving even though it dose not say you have to when you sign up overall this has spoiled a good experience both my providers are billing me for the same month and both claim im connected with them which is all good for them i just have to pay

Skymesh personnel are friendly and pleasant but phone waiting times are too long. As far as the service is concerned, they are defeated by NBNCo.

I was paying for 50/20Mb/sec speeds but even at the quietest times it's never achieved better than 24/1 (yes - upload speed less than 5% of what I was paying for).

I've now cancelled the account after 3 weeks of stuffing around - hours spent on troubleshooting and 2 mornings hanging around waiting for NBNCo techs who don't always turn up.

Skymesh NBN might be OK in your area but the product they have for me (NBN wireless) is fatally flawed.

Would be within 400m of the tower, don't get maximum speed 25 megabit, do get dropouts probably a couple a day, takes over a day for them to call me back and when they do they ring once if I'm out they won't ring back so I have to go through the whole process again it's quite terrible... I've been with a few ISPs.

Have been using Skymesh as my ISP for at least 12 years, originally a satellite service and when NBN fixed wireless came to our area I have been using that service. On the odd ocasion I have needed service it been very quickly fixed with the added bonus of being able to speak to Australian technician based in Australia. I have no problems with thoroughly recommending Skymesh.

been with Skymesh since NBN came to our area, had a few hick ups in the beginning mainly faults of NBN. Their communication is great, pricing is very good and the fact one gets to speak with an Australian every time is worth every cent to me. We have to support Australian companies

A bit early to tell just got connected, the staff I have felt with a very nice, helpful and knowledgeable very easy to set up and seems fine. More later

I have been without NBN for a week and left numerous technical support messages without any call back.
When there was no sign of a fix, I requested billing not to withdraw money from my account until NBN was restored.
They still took the monthly fee for invoice 3818430

Have been with them for over ten years, always been upgraded and nbn done efficiently. If I need them they ring back so I don’t sit online forever. Helpful, friendly.

NBN wireless good speed and good service from staff. in 4 years on 2 issues with service due to weather tower hit by lightning was fix in a few hours .

Every time Iring for service the wait time is too long.
The service people cannot fix problems, they just ramble through the same old restart the modem etc.
Improve, or lose customers.

Just has the NBN satellite system Installed and it all proceeded well. Technician seemed to know his stuff and very helpful. I had service connection within a couple of hours. In terms of how good the system is - it's early to tell. After reading a few of the negative reports, I will admit to having some concerns, but time will tell.

Used to be a big fan of SkyMesh, but since being acquired by BBB (UK satellite company), I can no longer support them. Speeds quickly worsened and support queues blew out. Plus, their plans are currently just about the worst value I can see out of any nbn provider.

Plus, when troubleshooting speed issues with them, it took 6 months for them to advise us that nbn tower congestion was evident. Yes, this wasn’t their fault for slow speeds, but it was their fault for poor support. Aussie Broadband figured this out after 1 day, and called me back the next. There are so many other options.

If you’re considering SkyMesh, my advice is - don’t.