Very helpful salesman & very knowledgeable (Lucas). Great range of beds to choose from & excellent quality. The delivery people were wonderful because it was difficult access.(Luke & Rachel)

I found the bed I wanted online then rang the store. Offered fantastic service including the delivery everyone was great to deal with

Russell from Snooze Capalaba was great. I was greeted within minutes from entering store and was given time to look around. When I needed help he was there. Very helpful and a pleasure to be in the store. Delivery service was amazing, friendly, helpful and utmost care in handling the stock and putting it together. I needed a refund for something purchased that i did not end up needing and refund was not a problem. Overall the experience was awesome

Great customer service. Friendly. Helpful. We didn’t feel judged looking for a bed on a limited budget. Good communication through out. Delivery perfect on time and set up the bed for us, taking away the rubbish.

Great customer service during in store sale & outstanding after-sale support. Huge thank you to Russell and his team for timely addressing our concerns and providing best possible solution. We will be back to support the business that goes out of their way for their customers.

The help and support I received when purchasing my bed was very good. The care and attention was great and delivery perfect Thank You

The sales person spent considerable time explaining the products and answered all of my questions fully. A miscommunication regarding delivery was dealt with promptly and politely. Delivery was arranged and the young man from the store who delivered the package was extremely courteous and thoughtful (shoes off before walking on the carpet), clarified exactly where I wanted the bed erected, and checked that I was 100% satisfied with his service before leaving. All done and dusted in under 20 minutes, and no packaging left behind. Refreshing to have someone of this calibre working in my home.

Would. Recommend Capalaba Snooze to anyone
That is looking for ongoing great customer services Noel & Lilly also Anne have given have been out standing Thankyou

Purchased item in store at Capalaba - store itself was spacious with a great range of quality stock.Russell the salesperson was terrific - his knowledge of beds & mattresses was second to none - his approach was both professional & friendly and he gave us a great price. Well done Russell we will be back.

Snooze Capalaba with their exceptional customer service just recently got us into a new Tempur mattress. It's only been 3 nights but a great deal better from what we just traded from. We just want to say a huge thanks for working with us Snooze to provide a comfortable sleeping solution.
Many thanks!!

I have just bought a mattress from Snooze at Capalaba and I have to say Annie and Russell were just wonderful to deal with! Annie gave us all the help and information we needed with no pressure and she was spot on in helping us find the perfect mattress and pillows. Very very impressed with their customer service, I would not consider going anywhere else!

I bought a new double bed ensemble from Snooze Capalaba yesterday (6/1/15) which was delivered today. I loved the store, the salesperson Nick was very helpful and I found the bed and base that I wanted. I received great after- sales service from Toni who called me re delivery and especially Kyle the store manager who kept me informed on the progress of my delivery, who went out of his way to rectify a minor glitch which meant that I was not inconvenienced at all. I will tell me family and friends to shop at that store and I will certainly be a repeat customer.

I had to ask help from Snooze Capalaba Qld for a product initially bought in Melbourne. Not only they helped quickly but in the most polite way. The manufacturer contacted me within 24hrs after sending Snooze Capalaba an email about my query and we were the week before Christmas! The communication was excellent on the 3 parties and i received top quality service.Happy customer .

[name removed] and his team at Snooze Capalaba were fantastic! Extremely helpful in assisting me with my next bed purchase. The bed match, matched me to my perfect mattress and [name removed] assisted me by doing a cracking deal.

The industry i work in we often say "would i sell this to my mother" i would have no issues recommending snooze Capalaba to my own mother. I couldn't recommend Snooze Capalaba any higher.