Great service, happy with the product
Danny at the Windsor store was super helpful and patient when we arrived close to closing on a weekday. He seemed knowledgable and took the time to ask the right questions, giving us the space to work out what we wanted - which obviously involved laying on a lot of mattresses. We left the store with an itemized quote and when we returned a week later to make our selection, the staff were equally as helpful in completing our sale. The delivery was well organized and quick. Happy with our chosen mattress and bed base.
1 comment
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Great service at Windsor
After looking for our perfect bed we had great friendly service and success purchasing our new king size bed at Windsor Snooze. We also had very prompt helpful service in setting up our bed. Thank you.
1 comment
SnoozeSnooze
Hi Lib, thank you for providing the details of your recent visit to Snooze Windsor. We're pleased that you had a wonderful experience in-store and will be sure to pass this feedback on. We hope you enjoy your new bed. Regards, Snooze.
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Fiona24South East Queensland, QLD
- 2 reviews
Great service!
Great service with lots of quality choices to choose from at the Windsor store. The sales person was friendly, knowledgeable and provided great communication through the whole process while arranging quick delivery. Thank you
1 comment
SnoozeSnooze
Hi Fiona24, thanks for leaving your review and glad you had such a positive experience in Windsor. We'll be sure to pass this along to the team. Regards, Snooze.
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The reviewer stated that an incentive was offered for this review
Keeps on giving good service
Bought a high end bed from here 15 years ago. Was looking to furnish a guest bedroom...so went back to this store and was not disappointed. Good honest service and value...and my guests have commented on the comfort of the bed.
I was really happy to find very helpful service with a smile.....some things dont change .....thank goodness!
Rita and geoff Kelly
1 comment
SnoozeSnooze
Hi Rita. Thanks for taking the time to leave a review. We're pleased to hear that both of your two experiences, 15 years apart, met your expectations! We'll be sure to pass your kind words along to the Windsor team. Thanks, Snooze
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Bec H.South East Queensland, QLD
The staff made it easy
The staff were very helpful, organized everything including assembly - will go back when I need to replace my mattress next year - easy to find and view products and easy parking.
1 comment
SnoozeSnooze
Hi Bec,
We are thrilled to hear that you had a great experience with our Windsor team, and we will pass this on internally. Enjoy your new bed, and we'll see you next time!... Read more
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Kate M.South East Queensland, QLD
Sealy Majestic Ensemble
We got a great deal during the all sizes the price of a single promotion. It’s the best bed ever and the advice provided by Andrew was spot on.
Great service in store and the delivery guys were fast and friendly too
1 comment
SnoozeSnooze
Thanks for your review, Kate. We're pleased to hear your experience was great and will be sure to pass it along to Andrew and the team. Thanks, Snooze
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SandraSouth East Queensland, QLD
Purchase of mattress and bed frame
No problem at all
I was after a Tempur mattress with bed frame and there was a range to choose from
I knew of the reputation of Tempur and I was not disappointed
It seems easy enough but the deal included the delivery and assembly of the bed
1 comment
SnoozeSnooze
That's great to hear, Sandra! We'll be sure to pass your feedback along to the Windsor team and let them know how much you're enjoying your new bed. Thanks, Snooze
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Fabulous bed
I was very well looked after with regards to buying a mattress. I told the assistant exactly what I wanted and did not want to waste any time. Very informative and very professional.
1 comment
SnoozeSnooze
Thank you for providing the details of your recent visit to Snooze Windsor. We're pleased to hear that you were looked after in-store and will be sure to pass on your feedback. Regards, Snooze.
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RobinSouth East Queensland, QLD
- Verified customer
So far, mattress is very comfortable
Store very user friendly, and staff very helpful, and answered all my questions. Other products were explained before I choose the mattress I wanted . Delivery was prompt and and mattress arrived when I was told it would .
1 comment
SnoozeSnooze
Dear Robin,
Thanks for leaving your review. We will pass it onto the store at Windsor. We're glad you received such good service, and hope that we see you at a Snooze store again soon.... Read more
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Marty
- 2 reviews
- 2 likes
Great service and friendly team
We recently bought a new Sealy mattress from snooze at Windsor QLD, the service was great, all the way down to the delivery guys. their product knowledge is first class .
1 comment
SnoozeSnooze
Hi Marty,
Thanks for taking the time to leave your thoughts here. We will pass your feedback onto the Windsor store, and we hope you enjoy your new mattress.... Read more
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Ska_ boreen123
- 2 reviews
Great service
The service was extraordinary. So pleased we bought our mattress here! The product is sensational and the salesman was fantastic. Couldn’t have been more helpful. He really helped us make up our mind. Not at all pushy. A really great shopping experience.
1 comment
SnoozeSnooze
Hi there, thank you kindly for taking the time to leave your review. We will be sure to pass it onto the team at our Windsor Store. Enjoy your new mattress!
Regards,
Snooze.
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KathrynSSouth East Queensland, QLD
- 3 reviews
- 2 likes
Doreen at Windsor store is great!
This is the second time we have purchased through Snooze Windsor & Doreen has been professional, friendly, helpful. Follows up without being pushy. We’re very happy with our purchases.
We shopped around at David Jones, Myer, Freedom etc but came back to Snooze to buy. The right product & service at the right price.
1 comment
SnoozeSnooze
Thank you for leaving the details of your in-store experience, Kathryn. We're so pleased to hear that you had a wonderful time with Doreen and the team at the store, we'll be sure to pass on your feedback. Regards, Snooze.
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RebeccaSouth East Queensland, QLD
Thanks Andrew!
Andrew was amazing! Once we were done browsing he listened to our needs and was able to provide recommendations to suit our needs. He was friendly and very helpful. He made our shopping experience great and provided us with confidence to make our decision in what can sometimes be a stressful experience. Delivery was organised and removal of our old mattress. The delivery guys were also great! Thanks team!
1 comment
SnoozeSnooze
Hi Rebecca, thank you for taking the time to leave your review. We are really glad to hear you had a positive experience, and we will pass your feedback onto Andrew and the team at the Windsor store. Regards, Snooze.
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Great service
We were quickly directed by Andrew to the single mattress choices. He understood we needed a firm one for a day bed. Decision made fast. Delivery options explained and easily resolved. Delivery occurred exactly as arranged.
1 comment
SnoozeSnooze
Hi Peter,
Thanks for taking the time to leave your review here. We are glad to hear you received great service from the team at our Windsor store, and we will pass it onto them.... Read more
Enjoy your purchase! Regards, Snooze.Similar opinion? Write a review on ieatwords.com.au!
Great Customer Service
Staff accommodated our needs (delayed completion date for new build) and nothing was too difficult for them to manage. All staff were friendly, including the mattress delivery team. A pleasant experience.
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review, Kaye. It's great to hear you were satisfied with your purchase and our Windsor team were able to assist. We will be sure to pass your kind feedback along to them. Regards, Snooze
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Nicole JSouth East Queensland, QLD
Good Old Fashioned Service with NO pressure tactics
I bought a beautiful bedroom suite from Doreen at the Snooze Windsor Store 3 days ago . Doreen put me on the Snooze Machine that tests your bodies pressure points . It was incredibly good . I was very happy with the mattress and suite I chose .I was very impressed that at no time was I pressured . Doreen waited for me to indicate my price range and found me a bed accordingly. I asked to take my purchase with me and Andrew met us at the depot then proceeded to help us load the ute put the straps on and told us to call him if there were any is...Read more
sues with the bed. Slats were missing. After a call to Snooze Andrew came out straight after work and delivered the Slats personally to my door. I think the service was incredible the sales staff and amazing . Now the BED !!!! Omg omg omg. 30yrs to get a bed like this one it's just fantastic . I've never slept so well . I wake up energised . The quality of the wood and finishing is well worth the price . No flat pack ! Good solid timber .1 comment
SnoozeSnooze
Hi Nicole, Thanks for leaving a review. So glad to hear you had such a positive experience in store with Doreen and the team at Windsor and are enjoying your new bed so much. We will be sure to pass your thanks along to the team. Regards, Snooze
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CahillSouth East Queensland, QLD
Perfect mattress
I went to the store 10 min later I got the perfect mattress and 2 pillows that are make my sleeping amazing. Amazing service at the store and the delivery.
1 comment
SnoozeSnooze
We're pleased to hear you found the perfect mattress Cahill, thanks for sharing your feedback! We will pass your kind words along to the Windsor team. Regards, Snooze
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AndrewSouth East Queensland, QLD
Great service
Doreen was so warm and welcoming and knew her mattresses. We have received our new purchase and could not be happier. We are so happy with the service and value for money we received
1 comment
SnoozeSnooze
Hi Andrew, thanks for sharing your satisfaction with the experience you had at our Windsor store. We will pass it onto the team. We hope you enjoy your new mattress! Regards, Snooze.
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SuzanneSouth East Queensland, QLD
Fantastic store and staff
I have been to this store twice now and the service on both occasions was excellent. The staff were very friendly and full of knowledge. I love my new pillow and sofa lounge and can’t wait to buy my new bed from this store.
1 comment
SnoozeSnooze
Dear Suzanne, wonderful to hear you have had such a good experience with our team and products at our Windsor store. We will be sure to pass it onto them, and they look forward to your next visit. Regards, Snooze.
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Georgina VSouth East Queensland, QLD
- 2 reviews
Excellent service
The salesman acknowledged me as I was going around the store trying to find a replacement desk after our home was water-damaged. He readily gave me the information I needed to make the right choice. The store has been patient and understanding with delays in the repair of the house and has graciously been holding our order in storage for months now. It has been a pleasure dealing with Snooze Windsor and I would recommend them to others.
1 comment
SnoozeSnooze
Thank you for leaving a review, Georgina. We're happy to hear that our team was so helpful and will be sure to pass this feedback on to the team in Windsor. Regards, Snooze
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SnoozeSnooze
Dear McKayla,
We are thrilled to hear that you had a good experience with the team at our Windsor store, and have passed it onto them. Enjoy your new mattress and bed base!... Read more
Regards, Snooze.