- Sign in
- Write a review
Spa World (page 5 of 10)
Reviewer Photos & Videos
- Verified
Spa world Fyshwick
Elaine at Spa World in Fyshwick was great to deal with.If you are looking for a new spa / swim spa I highly recommend to visit Spa world Fyshwick to help.
Lesson - dont pay unless you know the spa is in the warehouse
After paying $30k for a swim spa and being told that delivery is scheduled for 28th Oct and then being told they made a mistake and that the swim spa is due in the warehouse on 28th to now be told that swim spa is due in warehouse next week but they cant be certain. Cant say I feel excited anymore, just let down :(
- 3 reviews
- Verified
You must go see Elaine from Fyshwick Spa World if you are wanting to buy a spa
Elaine was fantastic. I had been looking for a swim spa for some time now. I went to them all in Narellan and Fyshwick/Canberra leaving Spa World Fyshwich to the end. I wish I had went there first. I couldn't decide between a sectioned swim spa or an all in one swim spa. Elaine asked me a few questions and from my answers, I finally knew which swim spa suited me. No other spa company offered any suggestions or advice on what would suit me better. The customer service by Elaine is outstanding and can not be faulted in anyway. Her knowledge on sp...
Read morea's and being able to compare them to others is very helpful. Prior to installation, myself, my electrician and concreter phoned Elaine for confirmation on what was to occur and she couldn't have been more helpful. The follow on service after the sale is definitely there until you don't want it anymore. Thank you Elaine.Hi Peita
Thank you so much for taking the time to place your feedback! We are always striving for 5-star service and it is fantastic to hear that the Wonderful Elaine has provided nothing less through...
Read moreout your purchase and ownership journey! We will pass on your comments to Elaine who will be equally as pleased are you are! Regards, The Team at Spa World
- 4 reviews
Very helpful
I found Elaine very helpful both during and after our purchase. Have not filled the spa yet so will write more when we get to use it. Great price, so hope to make the most of it soon.
Find out how Spa World compares to other Pool & Spa Shops
Know better, choose better.
Absolutely thrilled with the spa and service!
Absolutely thrilled with the service!
We bought our swim spa from Spa world Canberra and Elaine was brilliant in helping us choose the right spa. Her professional advice was very helpful and she put us through to the right technical support after we had issues starting the spa post installation. The whole family is loving the spa. A big thanks to Elaine and the spa world team.
Sarmistha
Hi Sarmistha
Thank to for your lovely feedback! We are glad you are getting in some family time and hop you continue to enjoy your spa for many more years to come! Regards, The Team at SpaWorld
Thrilled with my spa. Ann ACT
I just love my Gemini spa, it is perfect, an oasis, adds a luxurious finish to my balcony. Elaine knew just what I wanted, and within minutes I was placing an order. She is very helpful answering all questions. Thanks Elaine for your help
Hi Ann
We really appreciate the time you've taken to share with us your 5-Star experience with Elaine in our Fyshwick store. We will pass your feedback onto Elaine! We hope you enjoy your spa for many years to come!...
Read more The team at Spa World- 2 reviews
We love it
Couldn't have picked this spa without Elaine!! She new exactly what our budget was and what we wanted and Bam!! Magic happens at our place when is parents get to relax in the spa and kids are asleep or the kids have a ball in it on the weekends!!
- 2 reviews
Love our spa!
We purchased a spa from Elaine in Fyshwick ACT ..... Elaine was wonderful and so knowledgeable ... what Elaine doesnt know about spas isnt worth knowing! but it didnt end there, Elaine was more than helpful with all the questions we had after the spa was delivered
Hi Leanne
Thank you for taking the time to send through your 5-Star review of your recent spa purchase with Spa World. We really appreciate it and it's wonderful to see that Elaine looked after you s...
Read moreo well! We will make sure your feedback is passed on to her. We hope you enjoy your spa for many years to come!- Verified
Charlie Xuereb Newcastle
Charlie from Warners Bay SpaWorld was so fantastic. Not only did he wait until our backyard was ready for our spa delivery he honoured the price from our initial enquiry with him. I found him so approachable and contactable throughout the whole sale, delivery and after sale. His knowledge, his manner, and obvious love of the product made it easy to purchase from him, again, after our first spa purchase 20 years ago. We love having our new and updated spa, cant fault any of the experience.
Hi Anne
Thanks for reviewing your experience with Spa World and Charlie at the Warner's Bay store. We are thrilled to hear your experience was 5-Star! We are very lucky to have Charlie on our team. We hope you enjoy it for many years to come.
...
Find out how Spa World compares to other Pool & Spa Shops
Know better, choose better.
Excellent Customer Service From Elaine ACT
We purchased the Vortex Xenon Avante spa from Elaine at the Fyshwick store in ACT. Elaine's passion, knowledge and expertise of the Vortex range of spas is phenominal. By asking the right questions, Elaine was able to guide and help me make the correct choice for my family and I couldnt be happier! Her friendly and helpful service is so refreshing to experience, you definately don't feel like a number as she goes to lengths to please her customers.
We have been enjoying our spa now for almost 2 weeks and absolutely love it. The delivery guys we...
Hi Katrina
Thank you for taking the time to share with us your review of Spa World and Elaine at the Fyshwick store. We are thrilled to see your experience was 5-Star. We have passed your feedback on ...
Great service and spa
Very happy with all aspects of our recent swim/spa purchase. Elaine has been so knowledgeable, patient and helpful.Good service, very helpful with problems offering friendly advise. We are enjoying our new spa and use it almost every weekend despite the cold Canberra weather. We love our swim spa and its hard hard to keep the kids out even in the cold Canberra weather. If you’re considering a swim spa I would highly recommend spa world in particular Elaine.
Hi Emmanual
Thanks a lot for sharing your feedback! So glad it was 5 star with Elaine in our Fyshwick store! We cannot wait to assist all your friends and families with lovely spas too! Regards, The Team at Spa World
- 2 reviews
Vortex Swim Spa
We brought our swim spa from Michelle- she was amazing, very helpful, knowledgeable and accomodating to our situation with our backyard issues, the crane people were fantastic, couldn't fault anything and they explained everything they were going to be doing to me and took meticulous details to our difficult driveway so they don't damaged anything, however this is as far as it goes in term of great service. De Wet was meant to do a handover however on the time of delivery he couldn't as we weren't ready, however when we were we called him and ...
Read moreasked for assistance, not only was he rude to talk to, he bluntly told us to watch and read the manual. Not easy to set up a swim spa when we have never seen or dealt with one or are we technicians, when we called back again we got the same rudeness and he refused to come out to assist. We ended up calling another pool/spa company for help and OMG was he FANTASTIC!! he was so patient with us, went through the filter system, even talked us through setting up the spa. For a $35,000 swim spa, we would think we would get better post delivery handover/assistance. Shame on you spa world.Find out how Spa World compares to other Pool & Spa Shops
Know better, choose better.
A little oasis in our own backyard
Thank you to Elaine and the Spa World team for ensuring we could create our own little oasis. Greatly appreciate the helpful advice as well as the pre and post sales support. The swim/spa has only been set up for a few weeks but we are already making good use of it and it has been easy to maintain.
Hi Sam
Thanks for the feedback on your recent experience with SpaWorld and in particular with Elaine! We are so glad to hear that you are braving the chilly weather and still enjoying your wonderful new spa! Regards, The Team at SpaWorld
Love our swim spa. Thank you Elaine
We recently purchased a vortex swim spa from Elaine in Fyshwick. Elaine went above and beyond to make sure everything went smoothly. The delivery guys and the crane company were very professional.
We love our swim spa. It’s hard to keep the kids out even in the cold Canberra weather. If you’re considering a swim spa
I would highly recommend spa world in particular Elaine.
Hi Rich,
Thank you for the fantastic review and the recommendation! We will be sure to pass on your 5 star feedback to Elaine and hope you enjoy your spa for many years to come!
Regards, The Team at Spa World
2 person Gemini Spa from Spa World is a GEM (no pun intended)!
We saw the 2-person Gemini spa at the Royal Easter Show in Sydney. We didn't even know such a thing existed. We love it, especially as we live in a unit and space is limited. We use it every day. Our Sales guy, Craig Fairbairn, was very knowledgable and helpful throughout our buying and installation experience. Had a great Spa World experience!
Elaine is a superstar
Elaine was so helpful right from the beginning. She had extensive product knowledge and made my purchase decision really easy. She followed up with me after delivery and installation, and even helped out a friend with their new spa purchase. 5 stars all the way.
Elaine
The service I received from Elaine was top of the rage, she’s helpful and honest. I wish there were few people like Elaine in this world, life would be a lot better and the would be no trust issue.
Thank you for taking the time to share your feedback on your experience with SpaWorld and in particular with Elaine in the Fyshwick Store!
It's fantastic to hear that it has been 5-star throughout you...
Fyshwick Spa World
We purchased a Palladium spa from Elaine at Fyshwick Spa World. We love the spa and have had the best possible service from Elaine. Whenever we had questions she was absolutely excellent. Nothing has been to much trouble. I recommend anyone looking at purchasing a spa to get in contact with Elaine and spa world. Thank you so much we are so grateful for everything you have done :)
Best customer service
We organised our spa through Elaine at fyshwick. We had lots of questions and wanted to make the right decision and instead of being pushed into one Elaine simply answered all of them! It had been a great experience!
Service focus
Good swimspa product which worked flawlessly. Great after sales service from Elaine. Replacement panel sent out immediately when damaged during delivery. Chemical start up package included. Difficult site installation overcome.
Hi Joe
Thanks for reviewing your experience with Spa World and Elaine at the Fyshwick store. We are thrilled to hear your experience was 5-Star! We are very lucky to have Elaine on our team. We hope you enjoy it for many years to come.
...
- 2 reviews
- 2 likes
A great swim spa sold and supported by a top lady.
Elaine from Fyshwick Spa World was absolutely excellent --- from first contact, through discussions and completion of the purchase. She acted with total integrity, knowledge and helpfulness. Her advice was right and we felt we could rely on her advice for the best choice. Nothing was a trouble and her enthusiasm added to the experience.
Our Swim spa has proven to be excellent and we have been supported throughout the process and for the succeeding months in first class manner.
We are very grateful to Elaine and unhesitatingly recommend her and the Vortex product.
Hi Jonno
Thanks for reviewing your experience with Spa World and Elaine at the Fyshwick store. We are thrilled to hear your experience was 5-Star! We are very lucky to have Elaine on our team. We hope you enjoy it for many years to come.
...
Best purchase to date
In November last year I decided I wanted to get a spa for hydrotherapy needs. I was recommended to go see Elaine from the Fyshwick store. I went to spa world and met Elaine.
Elaine asked me a few questions and within minutes narrowed it down and gave me her suggestions to suit my needs.
I ordered my swim spa (originally thinking I only wanted a small spa.)
In February I received my swim spa. Its been one of my best purchases to date and wish I had done it sooner.
I have used it minimum 4 times a week. My pain has reduced dramatically and my s...
Hi Michelle
Thanks for reviewing your experience with Spa World and Elaine at the Fyshwick store. We are thrilled to hear your experience was 5-Star! We are very lucky to have Elaine on our team. We hope you enjoy it for many years to come.
...
Vortex Swim Spa
We purchased our Vortex Swim Spa in late January, which was delivered early April. From start to finish I have nothing but positive things to say about our experience. We entered the shop with only a vague idea of what we were looking for. Elaine greeted us and was professional, knowledgeable, and friendly. No question was too hard or too silly. We were given the information we sought and the space to explore the different models on display ourselves. Elaine provided us with all the information and contacts (electrician etc) we needed to make a...
Read more decision and get the process started. Despite contacting Elaine frequently to get a status update or ask any questions we thought of, she was always prompt, helpful, patient and friendly. Elaine’s service made us feel valued and important as customers. After the spa was delivered and installed (again, fantastic service with nothing but praise), we contacted Elaine to go through the initial setup and, despite it being her day off, she took the time to patiently walk us through everything, step by step, and answer our questions. The swim spa itself: absolutely amazing. Our main motivation for a swim spa was for low impact exercise. Hubby and I have lost 7-10kgs each so far. The spa has also helped us drastically with mobility and flexibility. We also spend a huge amount of time in there relaxing as a family. We purchased the additional heat pump and even in the cold 5 degree weather we’ve been having, we have comfortably spent considerable time in there. I can not recommend SpaWorld and their swim spas highly enough!Hi Heather
We really appreciate you taking the time to place your feedback on your 5 star experience with Spa World and in particular with Elaine. We are very lucky to have her on our team! What fanta...
- 3 reviews
- 9 likes
- Verified
Love my Spectrum Spa!
Recently purchased a Spectrum spa from Vortex spas in Osborne Park and we could not be happier with it! From sales to delivery, it was flawless. Mark (sales manager) was very helpful in explaining everything from maintenance and answering all our questions and what sized spa was most suited for our us. He was literally just at the other end of the line. He was great and kept the spa in store with a fixed price until we were ready to have it. The delivery people were also very accommodating as we didn't have much allowance at the sides for it to...
Read more be wheeled in but they were able to work around it - this way we didn't have to pay huge amounts for a hiab crane! After sales is also very helpful with a live chat plus a website with a huge list of answers for anything and everything spa-related. Will highly recommend this company!!!Hi Cessy
Firstly, thank you for taking the time to send through your 5-Star review of your recent spa purchase with Spa World. We really appreciate it and it's wonderful to see that Mark looked after ...
After sales is zero
Ordered a spa from Gregory Hills, they are obviously on commission and if you walk in to ask a question and it’s not your sales person they tell you to come back as they can’t help you.
Also the spa I got delivered is in the name of another person and they did nothing about this, saying that it’s the same spa. Why when creating the sale do they assign you a particular one from there stock, when clearly that isn’t the case.
Also I ordered the lifter for the cover only to discover on delivery that it is not installed, so can’t use the spa as I ca...
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Hi Jason
Read moreo Elaine who truly appreciates your review and business. We hope you enjoy your spa for many years to come, and your friend as well.Thank you for taking the time to share with us your review of Spa World and Elaine at the Fyshwick store. We are thrilled to see your experience was 5-Star. We have passed your feedback on t...