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GavyMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
Mani Singh & Team Statesman Homes
Built with professionals.
The start process till end was very professional. Special thanks to Mani Singh our building consultant/designer (for a double story house) did a great job for us. We got the same, what we have dream about. Mani singh you are the best and have great ability to understand customers unique requirements. Highly recommended.
Great work Mani Singh & team, keep it up.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Jess V.Metropolitan Adelaide, SA
- Verified customer
Anthony Tovey is a brilliant building consultant!
We are in the process of building a house and land package with Statesman Homes. We had a choice of a couple of builders for our estate, and met a few building consultants at various display homes around Adelaide. Anthony Tovey was highly recommended to us, even by other builders, and when we met him we knew he was the right person to help us design our dream forever home. He has been amazing with helping us design from scratch a custom home and has made the whole process so easy. His communication is excellent, and this has great treatment has...Read more
continued with other Statesman people as we progress with our build. Statesman Homes have been in contact with us constantly and it is reassuring to know that if we have a question we get an answer very quickly. We are very happy to have chosen Statesman Homes, and if their initial attention to the customer is any indication, we are going to have a fantastic experience the whole way through what can be a very stressful time!
1 comment
Customer Service T.Statesman Homes
Hi Jess,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Anthony.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Lester
- 2 reviews
- Verified customer
Excellent service!!!
Good handling of all communication to myself and my broker, thru email or thru phone contact. They were able to explain everything on what's going on with the pre-processing of documents to pre-construction. Step by step assessment for every stages of the build. The cost were much lesser than I was expecting!
1 comment
Customer Service T.Statesman Homes
Hi Lester!
Thank you for leaving the review of your experience with Statesman Homes so far! We're glad you're happy with the process and look forward to your home coming together!... Read more
Kind regards, The Statesman TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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- Verified customer
So far, so good
My partner and I decided to build with Statesman in March after having a look at a few other designs and companies (we ended up going with the Brooklyn). Our build is likely to begin in the next 2-4 weeks, so we cannot comment on the actual build process yet, but rather just the customer service aspect thus far.
While we can't fault our sales adviser, Roshan; our design consultant, Trish; or our client services liaison, Louise, the process has definitely had some catches that we didn't foresee to begin with. For example, Statesman require you ...Read more
to organise any fencing that needs to be done, including the removal of old fencing so they may begin building, but are unable to provide you with any contacts to help this process along. We were also told we would be getting free ducted air conditioning during the sales process, as it was part of Statesman's offers at the time. However, due to a miscommunication, we were told at the colour selections stage that this wasn't included after all and we would need to pay for it. While we would recommend Statesman so far, just be aware that there may be miscommunication between the stages as you are handed between different people, so ensure everything is documented correctly for future reference. And whatever you do - do NOT go with the in-house broker. Save yourselves the time, tears and stress and find an independent broker.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Azd8South Australia
- 2 reviews
- Verified customer
The best consultant of all
I was looking for a construction company for my first house. Tried to find a better solution in different aspects. Visited many different display villages including Hickinbotham's and Statesman's ones. However, I'd never experienced so attentive and supportive attitude from any other sales guys before I met Uly at Lightsview Design house.
She absolutely surpassed all of my expectations as a sales consultant. Not even she helped me in designing a custom home from the scratch but became an infinite source of advice. She went with me to a council...Read more
1 comment
Customer Service T.Statesman Homes
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Uly & Trish.
We look forward to your home coming together!... Read more
Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Away as go
Just about to start the construction stage, and its been very good so far.
The staff who we have dealt with have been very good in their communication to us along every step of the way.
The final cost is a bit over our estimated cost and we have high hope for credits from footings actual cost to be credited.
1 comment
Customer Service T.Statesman Homes
Thank you very much for your review of your building experience with Statesman Homes so far, we appreciate the feedback! We will pass along your kind words to the team.
We look forward to watching your home come together!... Read more
Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Tharindu Mudiyanselage
- 2 reviews
- Verified customer
Our first home... very excited!!
Building our first home seemed like an overwhelming process at first with lot of boxes to tick and so many choices of floor plans, facades, etc to shuffle through. Kyle somehow knew how we felt about the whole idea of building and guided us through with the whole process patiently and had answers to all our questions. He was very open about certain things and advised what to watch out for when it comes selecting the land we want and choosing the floor plan. Unlike some other builders we approached earlier, he didn't push us to settle for a H&L ...Read more
package and wanted to know what we really want from our home. The preliminary quotation is satisfactorily prepared to our budget and included almost everything. The planning stage is now finished and we are in the pre-construction period and hopefully the next process will swift through and we will be having our slab poured in early next year. We have have high expectations about our my first home and are certain that Statesman Homes will make ours dreams a reality very very soon.... If you are to ever go with Statesman Homes, opt for Kyle... He knows what he's doing!!1 comment
Customer Service T.Statesman Homes
Hi Tharindu,
Thank you so much for your review of your experience with Statesman Homes so far! We will certainly pass along your kind words to Kyle.... Read more
We look forward to beginning and progressing through the construction phase with you! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
ThaiMetropolitan Adelaide, SA
- 3 reviews
- 1 like
- Verified customer
First time build
Have just finished pre construction phase and everybody has been fantastic even after changing plans numerous times, they were very accommodating, understanding and not pushy at all.
My building consultant Tarkin was very knowledgeable and approachable, any variation small or large was possible. My selections consultant Sarah was fantastic even after I had changed my mind she was patient and went the extra step.
My client services Louise was very prompt with all communication.
Everyone is very friendly, the office staff are helpful. Their sho...Read more
1 comment
Customer Service T.Statesman Homes
Hi Thai!
Thank you for reviewing your building experience so far with Statesman Homes! We really appreciate the feedback & will pass the message on to the team!... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Manpreet S.Metropolitan Adelaide, SA
- Verified customer
Great service
Such a great service. Very satisfactory work. Money Singh assisted a lot and answered all our queries. Our house was completed on expected timeframe. We had very good experience building our home through statesman.
1 comment
Customer Service T.Statesman Homes
Hi Manpreet!
Thank you for your review & kind words regarding your building experience with Statesman Homes! We appreciate your kind words and feedback and will pass this along to Mani and the wider team.... Read more
Congratulations on your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
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Sergey PMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
First home!!! Tailored to my needs
Its my first home. Uly from Statesman Homes was very helpful and responsive. I have weird shaped block of land. And Uly did not step back and offered to tailor existing plan to fit into my block. Now waiting for master plan to be ready, so excited. Thanks to Uly and Statesman homes.
1 comment
Customer Service T.Statesman Homes
Hi Sergey!
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Uly.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very happy customer
Been a pleasant experience with Statesman through a stressful situation which I was very thankful for. Everyone was very helpful and always keeping me updated and answer all of my questions.
Similar opinion? Write a review on ieatwords.com.au!
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Ali BAdelaide
- 2 reviews
- Verified customer
Great service
We have been very impressed with the level of service received. Everyone we have dealt with at Statesman Homes has been very professional, informative and friendly. We have been kept well informed at every stage of the process so knew exactly what was going on. We really enjoyed our selections day and choosing the colour scheme of our home. Unfortunately, after a change in personal circumstance we didn’t proceed with the build but should this ever change we would not hesitate to build with Statesman Homes.
1 comment
Customer Service T.Statesman Homes
Hi Ali,
Thank you very much for your review of your experience with Statesman Homes, we very much appreciate the feedback! We will certainly pass along your kind words to the team.... Read more
If there's anything you need in the future, we would be more than happy to help! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Sherwin Benny G.Southern and Hills, SA
- Verified customer
First time home owners with Statesman
We had a wonderful experience with Statesman during our pre-construction stage. We had some hiccups during the initial planning, due to unforeseen events with our land, but our Andy, our building consultant, guided us and went above and beyond to give us the house design that we dreamed of. Trish from the Selections team was very meticulous and detailed, which made our selections fast and cost-effective. Katina, who handled our pre-construction, has done a wonderful job of updating us, even with our many followup questions :).
All in all, we are happy with our experience. We are now at the Footing stage of our construction. Hopefully, we can maintain the same level of satisfaction until the hand over date.
1 comment
Customer Service T.Statesman Homes
Hi!
Thank you very much for your review of your building experience with Statesman Homes so far! We very much appreciate the feedback! We will certainly pass along your kind words to the team.... Read more
We look forward to watching your home come together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Pre Construction
I have just finished the Pre Construction stage and Monique was such a great go between the pre construction ‘stuff’ and myself! She made it clear for me to understand and interpret, I was especially grateful for this as it is my first build! Definitely very approachable and a great level of customer service! Although it was a roller coaster there was always a solution that I was happy with!
1 comment
Customer Service T.Statesman Homes
Hey Jess!
Thank you very much for your kind words regarding your building experience with Statesman Homes so far! We will certainly pass along your review to Monique and the rest of the team.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
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HayleyMetropolitan Adelaide, SA
- Verified customer
Early stages still
Still early stages and our footings report & finance still hasn't been finalised (hoping very soon).
but id like to give a big shout out to Roshan from Statesman Homes (Building Consultant) from the first day i enquired about a house/land package he has been nothing but amazing, helpful & has a lot of knowledge in regards to every single question i had especially since my partner works away he made it all very accommodating to continue with signing of papers & as this is our very first house we are building i was very nervous with the whole pro...Read more
1 comment
Customer Service T.Statesman Homes
Hi Hayley,
Thank you very much for your review of your building experience so far with Statesman Homes and we very much appreciate the feedback! We will pass along your kind words to Roshan.... Read more
We look forward to watching your home come together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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SinmanMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
First time builder with Statesman
The build was very well managed. Quality was good. We were very satisfied with the project and interaction with staff. The only surprise we’re the extra footing costs which were almost double the estimate. A big thank you to Bobbi who was outstanding at selections. To Kim you provided a magnificent concept plan which we loved from the start. For Sarah thank you for your diligence and hard work keeping it all on track. And finally to Graham you did an outstanding job as the project manager - give this guy a raise!! So would we build again based ...Read more
on this experience - yes for sure. There are always issues but clearly having the right team makes a huge difference and yes would definitely build again with Statesman. Than you very much for our lovely new home. Simon and Mandy1 comment
Customer Service T.Statesman Homes
Hi Simon and Mandy!
Thank you for your review & kind words regarding your building experience with Statesman Homes! We appreciate the feedback will pass this along to the wider team.... Read more
Congratulations on your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very Happy
We recently got our keys to our newly built home by Statesman Homes. Couldn’t fault the build at all, we had a very smooth run and minor issues were fixed quickly and without fuss. This company is very customer service focused, creating a pleasant experience for the client. We will recommend Statesman to all our friends and family.
1 comment
Customer Service T.Statesman Homes
Hi Bianca,
Thank you for your kind words regarding your building experience with Statesman Homes! We appreciate the review and will pass this along to the team.... Read more
Congratulations on your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
SAMMetropolitan Adelaide, SA
- 3 reviews
- Verified customer
Thank You Statesman Homes
Very Happy with our new house. Mani Singh helped us in Customized our plan while Guy, Elena & Nicole were excellent during Construction time.
They have a very good team who assist you during Color Selection, as Maddison was great too . Overall a good experience and i will definitely recommend them to my friends.
Similar opinion? Write a review on ieatwords.com.au!
NicoleMetropolitan Adelaide, SA
- Verified customer
Great service during pre-construction
Once the final plans had been drawn up the pre construction phase was really quick. Selections were really fun and the girl who helped me was excellent. Monique was really helpful and always responded quickly to questions. Good experience so far.
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The reviewer stated that an incentive was offered for this review
- Verified customer
Definitely a good and wise choice!
We had an amazing experience with our pre-contruction. Bunch of efficient people - Andy our building consultant, Trish our selections consultant and Katina our preconstruction admin. We had a lot of changes, questions and not to mention our follow ups! We are looking forward to have the same experience on the actual construction! Very happy with their service! Keep it up!
1 comment
Customer Service T.Statesman Homes
Thank you so much for the review of your building experience with Statesman Homes so far! We very much appreciate the feedback & will pass along your kind words to the team.
We look forward to your home coming together!... Read more
Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Anonymousasked
We've changed our mind on some selections and noticed a few that weren't correct on our final selections contract (we haven't signed off on yet). We emailed our design consultant but the only response we received was one that emitted annoyance towards us with no questions or anything in our previous emailed referred too in a helpful manner. I understand from a designers point of view it can be frustrating if people change their mind but surely if we are paying hundreds of thousands of dollars for a home we have a right to make sure we are 100% content with our choices regardless of that meaning some things will be changed?
1 answer
Hi Anonymos,
I believe you can change your mind but it might cost you a change fee. If no answer comes you can ask for a manager phone/ email. A phone call can solve some doubts.
Good luck.
Riaz H.asked
Hi is the quote for paving or concrete for the driveway usually mentioned in the original quote before you sign your contract or after you pay the deposit money
2 answers
Hi Raiz, we didnt ask nor was it mentioned in the quote.
I suggest you ask for a price before you sign the contact.
Hi Riaz,
Unless you ask for driveway to be added into the contract, it won't be added. You better go to a good sales consultant and there shouldn't be any issues. Otherwise, can be difficult to predict.
A good consultant won't please you with the price initially. However, when you receive you footings report you will be pleased.
Whereas, a bad sales consultant will attract you with the best price that will be all underrated and when you see a real price you will be very angry and upset.
So, good luck.
Melinda P.asked
How much does it cost to upgrade the internals for built in wardrobes to 4 drawers, 3 fixed shelves and double rails for a 1910 wide and a 1500 wide robe?
1 answer
Customer Service T.Statesman Homes
Hi Melinda,
Thank you for contacting Statesman Homes.
If you contact us directly at [email protected] we can pass your query along to the relevant department. Please provide your job number within the email so we can review your plans.
Kind regards,
The Statesman Homes Team
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Customer Service T.Statesman Homes
Hi Gavy!
Kind regards, The Statesman TeamThank you for the kind words regarding your experience with Statesman Homes! We will pass it on to Mani and the rest of the team.
Congratulations on your new home!... Read more