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MoniqueMetropolitan Adelaide, SA
- Verified customer
Breezy Experience
I am in the early stages of building through Statesman Homes. Every one that I have worked with so far at Statesman have been extremely organised, super professional, understanding of concerns and really supportive. Before I built everyone told me how difficult building is and how difficult builders can be. I am very happy to say that I have had the complete opposite experience with Statesman! They have been impeccable. Hopefully the remainder of my build will be the same!
1 comment
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The reviewer stated that an incentive was offered for this review
- Verified customer
Best service and knowledge
My partner and I approached Yuki from statesman homes at the display home in Virginia straight away Yuki was helpful and understanding of our needs regarding the build.
Yuki sent us to look at a display in Andrew's farm and with a few alterations she helped us create the perfect house for our sized block and within our budget.
1 comment
Customer Service T.Statesman Homes
Hi Daniel,
Thank you very much for the review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Yuki & the team.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SandraMetropolitan Adelaide, SA
- Verified customer
Early days yet
We are in early stages of our construction process and have not had the smoothest of runs but things seem to have sorted themselves out. We continually get mixed information. Our selections day was great though and [name removed] was lovely and considerate of our decision making flaws. We are very excited now and are looking forward to no more discrepancies going forward.
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The reviewer stated that an incentive was offered for this review
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Will ChenMetropolitan Adelaide, SA
- Verified customer
Professional sales consultant very kind and thoughtful
I am writing this review to thank Yuki Wang who has been providing outstanding and professional service and advice about my three investment properties. Due to my personal issues, it took Yuki long time and tremendous efforts to improve the floor plan. But she has been always patient and nicely explained every detail. Besides her, other staffs like Kristen Portolesi and Louis Ashmore also provided thoroughly services.
1 comment
Customer Service T.Statesman Homes
Hi Will!
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Yuki and the team.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Ajay S.Metropolitan Adelaide, SA
- Verified customer
Miserable experience with nothing but incompetence and negligence
Had miserable experience with Statesman. Copy of email just written to them after excruciating 1 year of dealing with them culminating in their demanding money from me even after I could not build my house due to their negligence and incompetence-
[name removed],
I demand the deposit of $4,400 be immediately refunded to me, failing which I reserve the right to take all reasonable measures under the law to hold Construction Services Australia accountable for gross negligence committed during the designing process and my interaction with them. ...Read more
Even after paying deposit twice. I was never informed that the house design could not be completed without the neighbour's consent. Had I been informed of the same I would have requested a change in the design so that we could complete the house without facing the eventuality we are facing now. After spending more than a year with Statesman and putting in so much effort and time I am still not able to proceed with building the house due to the gross incompetence and negligence of Construction Services Australia. The fact that you are instead demanding money from me is a further example of your utter disregard to customer service and their interest. I wonder if incompetence, negligence and viciousness is part of work culture at Construction Services. Ajay SharmaSimilar opinion? Write a review on ieatwords.com.au!
Thi HuynhMetropolitan Adelaide, SA
- Verified customer
I am very happy with my choice to build with Statesman-Homes
I am here to say thank you to Yuki Wang, she is very professional and help us beyond her role. My husband and I don't speak good english, she is very patient to explain everything and yesterday, she spend her whole morning to stay with us for colour selection appointment. She is the person you can trust to build your new home.
1 comment
Customer Service T.Statesman Homes
Hi Thi!
Thank you very much for your review of your building experience with Statesman Homes so far, we appreciate the feedback! We will certainly pass along your kind words to Yuki.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
sarahMetropolitan Adelaide, SA
- Verified customer
sales consultant very helpful
We started planning our build for sometime now and we have been back and fourth with the sales consultant Yuki and she has been very helpful. She tries to answer all our questions and has tried her best to explain each process with us.
1 comment
Customer Service T.Statesman Homes
Hi Sarah!
Thank you for getting in touch and reviewing your dealings with Statesman Homes so far!... Read more
We look forward to continuing working with you! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Our First New Home
We finished our First New Home and was handed over on 31st of May and we are very happy with Statesman. Everyone are very polite and patient. Especially Mr Mani Singh who was there with us since we started searching for the land till we paid the last final payment and guided us about the process as this was our very first experience. Advised us what's best for us and customised the plan that suits us. He was available when ever we needed and was very patient in handling the queries we had even if it was a very basic and silly query. We really appreciate Mani and thank him for holding our hands and guiding us through this stressfull process and would highly recommend him if you want smooth process with no bitter experiences.
1 comment
Customer Service T.Statesman Homes
Hi Sri!
Thank you for the kind words regarding your build experience so far with Statesman Homes! We will definitely pass this along to Mani and the rest of the team.... Read more
We look forward to watching your home come together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
DSDSouth Australia
- Verified customer
Review of selection process with Statesman Homes
We are in the stages of planning, have completed colour selection, and are very glad to have chosen Statesman Homes to guide us through this complex process. In particular, we would like to thanks Mr Mani Singh, who has been meticulous in modifying plans to suit our specifications, and in being very accommodating, but also guiding us through the complex decisions required. He was available via email, phone calls, and we were able to make appointments with him after hours and on weekends, which was a great convenience for us. We cannot not thank Mani enough for navigating this often stressful process, and would highly recommend him.
1 comment
Customer Service T.Statesman Homes
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Mani.
We look forward to your home coming together!... Read more
Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
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sandra sanchezMetropolitan Adelaide, SA
- Verified customer
Our first new home!
Were up to the pre construction phase with Statesman Homes with our custom designed home and the process has been amazing and very interesting-have learnt so much how the whole process works. The team are so friendly and explain the whole process from your first designs to the construction phases of your new home. Everyone had the time to explain the steps and re assure you along the process, very knowledgeable, very customer focused and prompt as this time can be a bit stressing but the team at Hickimbotham made it a breeze for us in our new chapter of our life-Highly recommended! :)
1 comment
Customer Service T.Statesman Homes
Hi Sandra,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to the team.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Plymouth111Metropolitan Adelaide, SA
- Verified customer
Initial consultations/site plans and Selections
We currently have our finalised plans lodged with Council and have completed selections. Really impressed so far with the skills, abilities and customer care provided by Statesman staff (Lee and Madison).
1 comment
Customer Service T.Statesman Homes
Hi Plymouth111,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Lee and Madison.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
TopCatAU
- Verified customer
Cant wait to move in!!
Still in pre construction stage but very exciting!! Roshan has been absolutely amazing and very patient with us!! His level of knowledge and advise has been invaluable and if we ever do this again - he will be our go to!!
1 comment
Customer Service T.Statesman Homes
Hi TopCat,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Roshan.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Matthew P.Metropolitan Adelaide, SA
- Verified customer
What a great experience!
Statesman home built my new home quickly and finished it to an expert level, they even managed to get it finished in time for Christmas. The office were easy to deal with and the supervisor did everything he said he would. Elena gave us accurate information and was quick to respond, making the whole process extremely stress free and enjoyable!
1 comment
Customer Service T.Statesman Homes
Hi Matthew,
Thank you for your review & kind words regarding your building experience with Statesman Homes! We appreciate your kind words and your feedback will pass this along to the wider team.... Read more
Congratulations on your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very professional. Highly recommended
Kyle from statesman has been amazing throughout my pre-construction process.
As i am a first time home builder, Kyle has helped to make the process as easy as possible. He has had excellent communication from day one, and gone over and above to accommodate meetings that suit my work hours.
The timeframes from statesman, compared to other builders have been much more efficient & client friendly. I was able to obtain costings, plans and other information without delay which has lessened the stress & made the process more enjoyable.
I am looking ...Read more
forward to continuing to work with Kyle and Statesman Homes to finish my pre-construction, and eventually build my dream home June 6th 2022 Update: Outstanding service I recently completed my selections appointment with statesman. I found the whole process very easy & non-stressful. I was given a good guideline to help make the selections quick & easy, and communication was always more than adequate.1 comment
Customer Service T.Statesman Homes
Hi Sarah,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Kyle.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Shaker AhmedMetropolitan Adelaide, SA
- Verified customer
Excellent support from Building Consultant
Answering of these questions are too early to give at this stage because building construction has not yet started and also the master plan preparation is ongoing.
But I want to give review about the building consultant of Statesman Homes, Mr.Roshan Kulatunga.
# From the very first day I met with him, I found him as a excellent professional personal.
# For the same land I informed some other consultants from other builders. But Mr. Roshan is the person who took the fastest initiatives for making that land On Hold state.
# When I requested him...Read more
1 comment
Customer Service T.Statesman Homes
Hi Shaker,
Thank you very much for your review of your building experience with Statesman Homes so far. We very much appreciate the time you've taken to provide us with your feedback.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Statesman Homes compares to other Home Builders
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AaronMetropolitan Adelaide, SA
- Verified customer
Perfect family home
From start to finish the build went exceptionally well.
The sales consultant listened to our needs and incorporated them into our family home, always asking what we were after. From colour selection to pre construction the team were very helpful, keeping us to the budget we had in mind and keeping us updated with our build process.
The construction of our home was a breeze, the Construction supervisor and trades used did a fantastic job so helpful and built to high standards.
I would definitely build another house with statesman homes and highly recommend them to others.
1 comment
Customer Service T.Statesman Homes
Hi Aaron,
Thank you very much for your review of your building experience with Statesman Homes and we very much appreciate the recommendation! ... Read more
Congratulations on your NEW Statesman Home! Kind regards The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Karen WhiteheadMetropolitan Adelaide, SA
- Verified customer
The 5 Ps of Success = STATESMAN HOMES
Almost to the End of Pre-Construction and we are very excited to enter into the Building stage. What started with a huge amount of worry in making this decision has been replaced by confidence, this has been due to Our AMAZING Building consultant Andy Killick, from the beginning his knowledge and the attention to us and the details of putting together the home we wanted OUTSTANDING! His trustworthiness impeccable, This has laid a foundation for the next phase that we know will pay dividends for the coming stage of building our house. We can no...Read more
t thank Andy enough for his time and diligence he put in. Our Preconstruction consultant at Statesman Katina needs to also be thanked for her quick response with great information and patience. All in all Thank you Statesman!1 comment
Customer Service T.Statesman Homes
Hi Karen,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to Andy.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
RAY HESydney, NSW
- Verified customer
Perfect building, Perfect builder
The whole building procedure war arranged very perfect. House quality is so great. I upgraded many products, but it is very cheaper. The final cost is controlled under estimated cost.
1 comment
Customer Service T.Statesman Homes
Hi Ray,
Thank you very much for your review of your building experience with Statesman Homes so far. We look forward to your home coming together!... Read more
Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
LarissaMetropolitan Adelaide, SA
- 5 reviews
- 1 like
- Verified customer
Fantastic company to work with
Uly popova was incredible helpful and made the process so easy. She was able to get structure approvals for changes that many people from other companies turned down straight away.
1 comment
Customer Service T.Statesman Homes
Hi Larissa,
Thank you very much for your review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Uly.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
AntoinetteMetropolitan Adelaide, SA
- Verified customer
Great house
We have sorted out our custom plan, Yuki is very knowledgeable and has been super great with her advice and help and extremely patient through the whole process. We are now looking forward to selections and the next stage.
1 comment
Customer Service T.Statesman Homes
Hi Antoinette,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the recommendation! We will certainly pass along your kind words to Yuki.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Anonymousasked
We've changed our mind on some selections and noticed a few that weren't correct on our final selections contract (we haven't signed off on yet). We emailed our design consultant but the only response we received was one that emitted annoyance towards us with no questions or anything in our previous emailed referred too in a helpful manner. I understand from a designers point of view it can be frustrating if people change their mind but surely if we are paying hundreds of thousands of dollars for a home we have a right to make sure we are 100% content with our choices regardless of that meaning some things will be changed?
1 answer
Hi Anonymos,
I believe you can change your mind but it might cost you a change fee. If no answer comes you can ask for a manager phone/ email. A phone call can solve some doubts.
Good luck.
Riaz H.asked
Hi is the quote for paving or concrete for the driveway usually mentioned in the original quote before you sign your contract or after you pay the deposit money
2 answers
Hi Raiz, we didnt ask nor was it mentioned in the quote.
I suggest you ask for a price before you sign the contact.
Hi Riaz,
Unless you ask for driveway to be added into the contract, it won't be added. You better go to a good sales consultant and there shouldn't be any issues. Otherwise, can be difficult to predict.
A good consultant won't please you with the price initially. However, when you receive you footings report you will be pleased.
Whereas, a bad sales consultant will attract you with the best price that will be all underrated and when you see a real price you will be very angry and upset.
So, good luck.
Melinda P.asked
How much does it cost to upgrade the internals for built in wardrobes to 4 drawers, 3 fixed shelves and double rails for a 1910 wide and a 1500 wide robe?
1 answer
Customer Service T.Statesman Homes
Hi Melinda,
Thank you for contacting Statesman Homes.
If you contact us directly at [email protected] we can pass your query along to the relevant department. Please provide your job number within the email so we can review your plans.
Kind regards,
The Statesman Homes Team
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Customer Service T.Statesman Homes
Hi Monique!
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the feedback! We will certainly pass along your kind words to the team!... Read more
We look forward working through the construction phase with you! Kind regards, The Statesman Homes Team