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Stroud Homes QLD, Ipswich
Nicole
- 2 reviews
- QLD, Ipswich
- Verified customer
Overall Great Build
We completed a knock down, rebuild. Demolition Costs quoted were excessive so we organised ourselves and saved 10k. Overall the house has come up great. Sales team were great e.g Pete however as the process went along few things we stipulated were not ready for our contract to be and had to be completed as a variation. The she will be right typical aussie commentary was used when we wanted our concrete at a certain height to line up our existing retaining wall and pool area so we left it in their hands and didn't stipulate height in the variati...Read more
on as we thought thats what we would get to be disappointed with an eye sore finish and paid good money for it. Like buying a new Mercedes with a big scratch on it. There are some things in the colour and fit out selection appointments that I think could have been pointed out as not practical or will damage walls and will be a learning for the next house we build. Overall the build management was okay and we came to agreements on issues and they were flexible and we were flexible. They got us in for Christmas. I would build another house with Stroud but be more focused on the little details of what I want in the contracts and variations because they become the big frustrations afterwards.
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ZacSouth East Queensland, QLD
- 3 reviews
- QLD, Ipswich
- Verified customer
High quality, honest builders.
Its hard to find builders that are up front and honest, who don't hide huge costs everywhere, however Stroud Homes have been terrific! Both in build quality and making the entire experience very personal and enjoyable (especially for first home builders).
We feel extremely comfortable in recommending Stroud to anyone thinking of building!
1 comment
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4.7(793)Bryce DunningSouth East Queensland, QLD
- QLD, Ipswich
- Verified customer
Not so black and white.
Beautiful house designs and finishes.
However...
Between long waits to hear back about plan changes and quotes (weeks) to the claustrophobic colour selection room we had lots of headaches.
When working to a budget these guys are time consuming. No one has an idea on prices (even roughly) except the estimator. Pick something Non-standard and you have to wait a week or more for the quote to return.
This is especially problematic when choosing finishes in the colours room. Their interior designer is great, however she doesn't deal with prices. Several small changes can blow out into $10,000s and you won't know for 2 weeks.
...Read more
1 comment
James S.Stroud Homes
Hi Bryce,
We are glad to hear you like our designs and finishes, and we are still disappointed we couldn’t help you to build your dream home. We understand that you were unhappy about not receiving ... Read more
on-the-spot pricing during the colour appointment. As we have a number of suppliers and those suppliers can have thousands of options, we choose just a handful of great products and call these Fully Loaded Inclusions (standard). We have these prices on hand, however if you wish to upgrade an item the options are so vast it’s impossible to give a price on the spot.Similar opinion? Write a review on ieatwords.com.au!
Find out how Stroud Homes QLD, Ipswich compares to other Home Builders
Know better, choose better.
- QLD, Ipswich
- Verified customer
Fantastic company to deal with!
We are up to the build stage so my review will be on the pre-build process.
We first looked at Stroud homes a few years ago and when we were ready to build we went to the Ripley Display centre to look through and get an indicative price. Pete the sales guy was fantastic in getting the initial quotes and once we were serious about the build we were introduced to Laura. It was evident that they both love what they do - poor Laura was subject to a million emails, texts and calls from myself and husband and it was never an issue. Stroud have worke...Read more
1 comment
James S.Stroud Homes
Hi Bianca & Clayton, Thanks so much for leaving us this 5 star review early on in your build. The Ipswich Team and myself are so appreciative. In speaking with Tom he’s told me that you are a really n... Read more
ice young couple building a modified Wildflower 256. I’ve heard that you love the snow and you’ve converted the Media Room into your WIR and added a new Media Room to the front of the house. Although you have made many changes you are always really friendly and great to work with. The Ipswich Team is very excited to commence your construction today. Wishing you all the best with your new home building journey. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
AidenSouth East Queensland, QLD
- QLD, Ipswich
- Verified customer
Professional, Transparent, Step above the rest
After having negative experiences with 2 other builders I approached Stroud with some caution expecting another round of poor communication and general incompetence which from my previous experience seemed to be the norm in the industry. I was pleasantly surprised with the professionalism and communication provided by Stroud Homes right from the start after dealing with their sales team and office administration. I could not recommend them enough. We have just started the construction phase so I will be sure to update once completed.
1 comment
James S.Stroud Homes
Hi Aiden, Congratulations on choosing to build your new home with Stroud Homes Ipswich and thanks for leaving us your 5 star review! I am so glad to hear that your experience building with Stroud Home... Read more
s Ipswich has been so different to your previous experiences with other builders. Karen from the Ipswich team told me that you were such a great customer to build for as you always paid on time and with no issues. Wishing you all the best. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
AnonymousSouth East Queensland, QLD
- QLD, Ipswich
- Verified customer
Beautiful House Designs
We love the layout and design of the Wildflower display home at Riply. Perfect for what we were looking for. The Wildflower display home at Springfield also had a stunning glass feature entrance, definitely a wow factor.
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Debasis SahaSydney
- QLD, Ipswich
- Verified customer
Wonderful Experience To Build a Home
It was a wonderful and stress free experience with Stroud Homes. The workmanship and the build of our property was pretty high quality and flawless. We are fully satisfied with everything. The whole project was well managed by the Stroud Homes team and we had absolutely no headache at all. There was always a communication/update along the way. We have no hesitation to admit that the customer service was excellent, especially from Jason & Rosemary. They were always there when we needed them. They are extremely easy and friendly to deal with. We ...Read more
will highly recommend Stroud Homes to anyone who wants to build a quality, uniquely design and hassle free home. Everything is in black and white. We, Debasis and Rose would like to thank the whole team for their assistance and cooperation from the start to finish.1 comment
James S.Stroud Homes
Hi Debasis & Rose, Thanks so much for your 5 star review and kind words! Jason, Rosemary and the rest of the Brisbane West Team have really enjoyed reading your comments. Jason would like to thank you... Read more
in return for making this build such a breeze, as well as trusting us enough to build your home from 1,000km away. It’s fantastic to read that our extensive quality controls worked to deliver you the high quality home you hoped for. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Sandra MerrimanBrisbane
- QLD, Ipswich
- Verified customer
Fantastic Team Effort ! Stroud Homes Brisbane West
We built with Stroud homes Brisbane West it was a big challenge for us as we lived in Sydney at the time and a lot of our communication was done via email and over the phone.A big thank-you to Kristie she was so informative,patient and answered all our questions without hesitation.Lindsay the site supervisor done a great job keeping us informed of the building process and ensured it was a top quality build.I would definitely recommend Stroud homes there quality of workmanship,finishes and no hidden extra costs are second to none.
Keep up the great work Jason and team!!!
1 comment
James S.Stroud Homes
Hi Sandra, Thank you for sharing your building experience with our readers and also rating us 5 stars! Jason and the Brisbane West Team have really enjoyed reading your review. The fact that you chose... Read more
us to build your home from such as distance with you living is Sydney is a testament to both yours and Brisbane West’s communication throughout the build with you not seeing the home in person until handover. I’ve spoken to Jason who tells me that you were fantastic clients, you were so easy to communicate and so appreciative of everything that the team did to complete your build – building a great relationship is exactly what makes the process of building your new home seamless. Thanks again for your recommendation, I’d like to wish you all the best for the future. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
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KimFernvale
- 8 reviews
- 1 like
- QLD, Ipswich
- Verified customer
So glad we chose Stroud Homes
As soon as we walked in to the Stroud display home and met Luke we were sure we wanted to build with Stroud. We were worried about the stress of building a house but all the staff made sure we were happy and answered all our questions. We couldn't believe all of Stroud's inclusions. We absolutely love our house and if we ever build again it will definitely be with Stroud.
1 comment
James S.Stroud Homes
Hi Kim! Thanks for your review, it's good to hear the the team there at Stroud Homes Brisbane West were able to answer all your questions - that certainly makes the experience less stressful and when ... Read more
its all done - you've got a place you love! Here's wishing you many happy years in your Stroud Home (or until you want to go again!). Kind Regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Find out how Stroud Homes QLD, Ipswich compares to other Home Builders
Know better, choose better.
- QLD, Ipswich
- Verified customer
A proud customer of Stroud Homes
The workmanship and build quality is excellent.Our dream home built in just built in 4 months by Stroud.From Jason the builder to Luke the Sales officer, Tony the designer, Kristry, Dulcie, Zoe from Office and the one and only Lindsey Jack the supervisor...Stroud have wonderfull team.We will reccomend all my friends to Stroud. Stroud knows what we want and they did it so perfectly.
1 comment
James S.Stroud Homes
Hi Binu and Linu!
Thank you for your kind review. Your comments will mean a lot to the team at Stroud Homes Brisbane West. I'm glad you found our efforts acceptable and I think the team at Brisbane ... Read more
West really enjoyed building for you. I'd like to wish you many happy and fun times in your new Stroud Home!Similar opinion? Write a review on ieatwords.com.au!
WoodwardSpringfield Lakes
- QLD, Ipswich
- Verified customer
Local, professional and informative! Brisbane West are your guys
We are about to sign a contract with Stroud Homes Brisbane West and we could not fault the process so far!
Luke Thornley has been phenomenal, is extremely professional and knowledgeable with site works & retaining.
Jason Till the builder/owner took the time to talk to us at the display with his family, which gave us peace of mind that we were dealing with the right team.
They suited the plan to our budget and kept working until it was perfect.
Would recommend to everyone i know! 5 stars
1 comment
James S.Stroud Homes
Hi Woodward! Thanks for your review. I'm very pleased to hear that you are happy with the sales process and what Luke and Jason have been able to do for you.
Kind Regards, James Stroud
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Andy Sipswich
- QLD, Ipswich
- Verified customer
WOW Great builder
5/5 Stars
We built with Stroud Homes Brisbane West and had an amazing experience. The communication from the start was second to none and they constantly kept us up to date from the sales process up until handover day. The owner of the business even touched base with us every now and then to make sure were being looked after. What we liked most was the standard inclusions and we found that apart from our triple garage and upgrades we added we didn’t need to spend any more money on the house. It was refreshing to see them so upfront with the...Read more
ir costs instead of being slugged with extra fees down the track. We are delighted with the end result and workmanship. Dealing with such a great group of people made the whole experience enjoyable and we would certainly build with Stroud Homes in Ipswich if we built again.1 comment
James S.Stroud Homes
Hi Andy,
Thanks for your review, your comments mean a lot to Stroud Homes! ... Read more
I am very happy to hear that you appreciate the way we approach pricing, we keep everything black and white so there are no nasty surprises. We like to make it easy for our customers to fit their land, fit their family and most importantly - fit their budget. Jason told me the story about your leaking windows after a couple of fierce storms swept through. Although the windows were compliant Jason didn’t feel it was fair to have puddles in your brand new home, so he decided to provide you some external shutters on the windows to resolve the issue. Jason really appreciated your understanding on this and was so happy to help you prevent it happening again. Wishing you all the best in your brand-new Wildflower home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Danielipswich
- QLD, Ipswich
- Verified customer
Exceeded our expectations
Reasons why we chose Stroud.
- They listen
- No judgment as you entre the display home
- Very welcoming no matter the time
- Eye for detail
- Value for money
My wife and I wanted a different type of home then todays modern styling and we couldn't be happier with the results. At first there was a bit of back and forth to get everything we wanted and with in budget but well worth it and the proses took no where near the time I thought.
Our home was build last year on a very slopped block and Jason was very persistent to make everything wo...Read more
1 comment
James S.Stroud Homes
Hi Daniel,
Thanks so much for your review! ... Read more
I am glad that you persisted despite the back and forth. I was really pleased after seeing the photo of your post and beam home, as fitting the block is not always easy when it comes to sloping sites. We work hard to find solutions that suit these sloped blocks and are glad that we could give you such a great home while also accommodating your request to leave some open bays underneath to work on your cars. I would like to wish you and your partner all the best in your brand new, first home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- QLD, Ipswich
- Verified customer
Thanks Stroud Brisbane West.
The last time we built a new home was 37 years ago and we had many concerns about the daunting process of doing it all again. We looked at a lot of plans, display homes and building companies and in the end we chose to go with Stroud (Brisbane West). Jason Till and his team did an outstanding job building our new home. From the very start they patiently listened to our thoughts and ideas and guided us through the process of design using their experience and wealth of knowledge in the building industry. Building a home is a complex task and inva...Read more
riably things will go wrong, no matter who the building company is. The measure of a quality company is how they respond to those challenges and we are very pleased to say that, whilst we had very few issues, Jason and his team were always on our side. Any problems were remedied promptly and to our satisfaction. In the end we were handed the keys to our beautiful new home which was completed on time and on budget and we LOVE it. We would highly recommend Stroud (Brisbane West) to anyone thinking of building a new home. Many thanks to Jason and the team at Stroud... Wayne & Debbie2 comments
James S.Stroud Homes
Hi Wayne and Debbie,
Thank you for your kind review. Jason and the team will be really pleased to see your comments - I know they will appreciate your acknowledgement of their efforts.
We're particul... Read more
Thanks for the reply James. Yes the wall colour was an interesting one for us. Not exactly what we were expecting but in the end we are happy enough with the result. We found all the Brisbane West tea... Read more
m great to work with and, in particular, it was Jason's commitment to satisfying his customers that made the difference for us. He is an excellent ambassador for your company and we hope he is very successful with his franchise. All the best, Wayne & DebbieSimilar opinion? Write a review on ieatwords.com.au!
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4.6(527)ChristieLockyer Valley
- QLD, Ipswich
- Verified customer
Love our new home
Love our new home. Stroud were up front with the cost with no nasty surprises during the build. All the girls in the office were friendly and easy to deal with. Any issues were resolved quickly and reasonably. The main thing that stood out for us was the communication, we built a home previously with another builder who were very poor with communication. Highly recommend building with Stroud.
3 comments
James S.Stroud Homes
Hi Christie - Thank you for your review! I'm so pleased to hear that our communication system worked for you. People have been telling us that communication is important, so we've tried to respond by ... Read more
implementing Friday calls and FAQ sheets into our system. Did you use the voxer app during your build? I'm glad you found us upfront with the costs. We try to keep the quoting simple and stay away from the confusing promotions that are common with many large building firms. I also like to learn a little more about each reviewers build - can you tell me whether it was Stroud Homes Toowoomba (Greg and Pat) or Stroud Homes Brisbane West (Jason) who built your home there in the Lockyer Valley? I'm glad you love your new home and hope that it works really well for you for many years to come. Kind Regards, James StroudHi James,
It was Brisbane West (Jason) who built our house and yes we did use the Voxer app. We found the app really helpful as it was quick and easy and allowed us to have a record of our conversati... Read more
James S.Stroud Homes
Thanks for getting back to me on that Christie. It sounds like Voxer worked as intended. Everyone is so busy these days that catching up by phone can be hard. Voxer makes it very easy to leave a messa... Read more
ge, and as you've pointed out - creates a record that one can go back and review. Sometimes our new customers don't want to use Voxer because it is a little "out of the box" but we've found that customer satisfaction is much higher when it is part of the program. Thanks for your comments, it might encourage other customers to use the app. For anyone thinking of building with Stroud - here is a video explaining how this app works. https://www.youtube.com/watch?v=bnJJXZnRsG4Similar opinion? Write a review on ieatwords.com.au!
Find out how Stroud Homes QLD, Ipswich compares to other Home Builders
Know better, choose better.
MattnShellSpringfield Lakes
- QLD, Ipswich
- Verified customer
1 Year On & Still Going Strong!!!
We built with Stroud Homes Brisbane West & moved in Dec 2015. I'm writing this review over a year on and we are still as happy in the house today as we were on the day it was handed over! The build quality of this house is excellent and I can't express how well the end to end process was. From the day we first met with Jason to go over ideas to the day of handover, we were always treated as a respected client and told the truth. Shane, the site supervisor, was always in touch either in person or on the phone and made the construction process a ...Read more
breeze. A year on and the house has no defects of any significance. In previous houses we've built, we'd be finding loose tiles, massive cracks in the walls or something else of concern. Nothing like that in this house! It's so very pleasing to know we made the right choice with the Stroud Brisbane West team.1 comment
James S.Stroud Homes
Hi MattnShell - We're glad you felt respected during the build, and were kept informed - end to end. Building a house is like playing a song on the piano - one mistake can kind of wreck the song, even... Read more
if the rest of the song is perfect. Jason and his team work hard for this sort of result - so thank you for taking the time to recognise their efforts. We're super glad to hear that the home is performing well long term - a full year after handover. We have a policy at Stroud Homes of testing products in our personal homes before offering them as a standard inclusions. Whilst this may limit our range, we know that we've got good solid towel rails, taps and basically all the bits and pieces in the home are going to work. Thanks again for choosing Stroud Homes Brisbane West. We hope you have many years of comfort and enjoyment out of your Stroud Home!Similar opinion? Write a review on ieatwords.com.au!
- QLD, Ipswich
- Verified customer
Dream Home
As first home owners/builders we had no idea what to expect in terms of price, quality, timing, etc. The whole process was amazing for us. First we had Megan as our sales assistant who worked with us in creating our dream home and she had all the facts and knowledge at her disposal. My father, who has been an electrician for over 30 years, was throwing questions at her that he already knew the answer to just to see if she knew or if she would find out the correct facts and he was very impressed with how she never played any games, answered hone...Read more
stly and knew mostly everything off hand. After this very easy process with Megan we moved onto Kristy who helped us with the bank. Our bank was a bit of a pain in the head but Kristy worked with us and the bank to get our unconditional approval as quickly and easily as possible and I can't thank her enough. After Kristy we moved on to our building supervisor Shane. He was also a pleasure to deal with and put up with all my stresses and tantrums (lol). With every build, things can go wrong it's a fact. We had a few issues that arose along the way that were both avoidable and unavoidable however, Shane and Jason (franchise owner) were always eager to put their hands up and fix any issues that we had. Eg, we weren't happy with the fencing so this was fixed at no extra cost. Shane was always contactable and answered any questions I had in minutes. Knowledge is power and every person I spoke to at Stroud were very confident in their brand, their product and most of all knew what they were talking about. As you do with all new homes we have had a few teething problems since moving in and Shane has had every single issue addressed on the same day I contact him and it's fixed within a few days. After speaking with many other friends and family members who are also building I am so happy we chose Stroud as some who started before us, still haven't moved in! I am a very strong Stroud supporter and will recommend the Brisbane West branch to anyone who is looking at building their dream home as it really was so much easier than I ever thought it would be and by the looks of other peoples experiences, Stroud was the reason for that!1 comment
James S.Stroud Homes
Hi Laura - Thanks so much for your frank review, included the ups and downs! Let us congratulate you as first home buyers - it is great to see people achieving this because it is not easy. After savin... Read more
g for a deposit, securing finance and choosing land - you have to go through the actual building process! At Stroud Homes we aim for a "stress free build", but there's always something it seems! Megan, Shane, Kristy and Jason will be very pleased to see your kind review - I know they will appreciate the pat on the back. We are glad that Megan passed all your fathers tests so he had confidence in us. Most weeks we have one supplier or subcontractor come in to train our staff and we always hope that this helps the answer questions like the ones your father had. Anyway, it's all over now and we hope you really enjoy your new Stroud Home and that you have many many good times in it!Similar opinion? Write a review on ieatwords.com.au!
SimonBrisbane
- QLD, Ipswich
- Verified customer
Excellent Builder
Great build and it was. As a builder I know how stressful building is and Jason and the Team at Stroud Homes Brisbane West were fantastic, from the start to finish and ever after we moved in. We change a few item in the design which was not a problem very thing was explained clearly and there were no hidden extras, like you hear about form friends and family about other builders.
The Construction process and fitout was hassel-free and the weekly report from Shane, kept us informed during the entire build. My wife and I are extremely happy wi...Read more
1 comment
James S.Stroud Homes
Simon, thank you so much for your support and it is great to hear that your home is eye-catching! We'd really love to keep building beautiful Stroud Homes - so maybe some of those people who stopped t... Read more
o speak will come and see us about their very own special Stroud Home! We've put a lot of work into developing a quoting system that keeps everything truly upfront - we're pleased this worked for you. We'd like to wish you many happy times there with your family - this is what makes a house a home!Similar opinion? Write a review on ieatwords.com.au!
AndrewIpswich, QLD
- QLD, Ipswich
- Verified customer
Fantastic building experience :)
We discovered Stroud Homes from advertising on facebook, the Canadian / North American themed Facades is what got our attention. As this was the first time we were building a house we found that with Stroud Homes (Brisbane West) it was easy and not so daunting. From the very beginning when we met Megan in the display home to discuss options for what we like to build she was very helpful and understanding. We didn't even own a block of land at the time, but Megan was eager to assist us in anyway possible to help us find land and secure it for u...Read more
s. On several occasions, we felt she went above and beyond in assisting us. We originally spent a bit of time wanting to continually make changes to the original plans to try and fit our budget. Never once did anyone ever complain that we were making to many changes or using up their time. Eventually we did settle on building the display home just as it was (Wildflower 256). Once we had plans for the Wildflower 256 we met Jason and never once just Jason complain about all the little things we wanted done to the plans of the house to make it just the way we wanted. Once construction started we met Shane on site, and further discussed how we wanted the site to be finished off. Shane was very understanding in that we would want the site finished off in just the right way. Shane was great in keeping us updated each week and anytime we ask for something more to be done he was sure to get it done promptly. On several occasions we would definitely say that Jason bent over backwards to meet our needs and expectations. From little things that we changed once the construction had started, like adding additional lighting to the additional landscaping we requested in the last month of construction. We always felt like Jason and Shane were listening to us when we wanted something. As Jason would say, "it's your home, it should be just how you want it to be". We would definitely build with Stroud Homes (Brisbane West) again. We would like to thank everyone at Stroud Homes for making our build, easy and stress free. And for giving us our amazing home.1 comment
James S.Stroud Homes
Thanks for your comments Andrew. We're pleased that you chose Stroud Homes for your first go at building a new home, and that it all went well. I'm sure Jason, Shane and Megan enjoyed building for you... Read more
and will appreciate you recognising their hard work. It's good to hear you had landscaping done with the house. We actually really like when our customers have landscaping work done along with the house build because the finished home looks so much better with turf around it. Thanks again for taking the time to leave a review and we wish you many happy years in your Stroud Home!Similar opinion? Write a review on ieatwords.com.au!
CodyIpswich
- QLD, Ipswich
- Verified customer
Great first build experience
Stroud Homes (Brisbane West) were fantastic! Jason & Shane were great, they were quick to fix any issues we had (although there were very few). This was our first home/build so it was quite daunting for us but Jason made the process very easy. We really liked that we received an update from Shane every Friday afternoon throughout the build. Overall we are extremely happy with the end result & we have a beautiful house to call home.
1 comment
James S.Stroud Homes
Hi Cody, First of all, hats off to you as a first home builder. I know you would have saved and planned for a long time to achieve this and that it is not easy. We're pleased that Jason made it easy f... Read more
or you, which made it less daunting. Communication is so important, good to hear that you found the Friday call routine helpful. We wish you many happy times in your Stroud Home (and hope you come back to build another in a few years!)Similar opinion? Write a review on ieatwords.com.au!
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James S.Stroud Homes
Hi Zac, Congratulations on building your first home and thank you so much for leaving your 5-star review! Tom from the Ipswich Team explained to me that your build went very smooth with the only delay... Read more
being the length of time it took for your land to register. Tom also explained that you were a dream to build for! Its also fantastic to read that our quality controls worked to deliver you the high quality home you hoped for. We hope you enjoy your home for many years to come! Kind regards, James Stroud