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Brisbane South Acreage, Sunshine Coast, Gold Coast North, etc...Reviewer Photos & Videos
BernieDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Very happy and satisfied costumers!
Updated progress of our house via "voxer app" is really very helpful to us since we are miles away(6/12 hour drive) from Toowoomba. We are happy with the cost which they honestly met our budget. The quality of their job are beyond exceptional. Any issues are actioned immediately and very accurate on the target date in building our house - earlier that expected actually! :)
Tears of joy for us!
Highly recommended to our friends! Thank you... Thank you so much for everything you've done Megan, Patrick, Brendan and Deb.
We are super blessed to ha...Read more
ve a builder like you guys that we can trust and very reliable during the process. Our sincerest Thank you... Thanks very much for helping us for our dream home come true. God bless you all guys together with your families! :)
Similar opinion? Write a review on ieatwords.com.au!
NewBuild2020Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
Custom Plans coming to life!
I selected the Stroud Homes Toowoomba Team as I needed accurate costs upfront so I could get finance approved. My blocks is slightly difficult and I do need quite a bit of earth works. Pat was great with providing me usually 3 options for anything our of the ordinary usually a low, med and high so I could decide on what was right for me and my family keeping in mind I want a high quality home but for value.
So far so good and I am continually blown away with the communication of the team and have been since Sales stage with Megan and now we a...Read more
re nearing construction with Brendan and Deb. I thought building a custom home which required substantial earthworks on a slightly difficult town block would be more difficult than this and am really grateful for the support I have received from the owners Megan and Pat.1 comment
Similar opinion? Write a review on ieatwords.com.au!
- QLD, Gold Coast South
- Verified customer
A quality built home to go home to and relax
The build was managed exceptionally well, with workmanship and build quality above many other builders.Stroud kept me well informed during construction, any questions or enquires were answered without delays.
The estimated cost only changed due to minor updates during build, there were no hidden surprises. Stroud homes provide great customer service.The supervisor was approachable and pleasant, I would build with Stroud Homes again.
1 comment
James S.Stroud Homes
Hi Julia, Thanks so much for leaving this 5-star review for the Stroud Homes Gold Coast South Team! I am so glad to hear your experience with the team has been so good that you would choose to build w... Read more
ith Stroud again. Nathan from the Gold Coast South Team explained that you were very happy with your new home situated on your property in the Gold Coast Hinterland. Thanks again for your recommendation. All the best in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- QLD, Brisbane East
- Verified customer
Brilliant New Family Home!
A big thank you to the Brisbane East Team! Especially Lisa who has helped us greatly throughout the entire process. We carefully sifted through a number of builders, and finally selected Stroud Homes due to efficient response to our interest and We are glad that we made the right choice.
The first day we met with Lisa and David, they made us feel welcome and were very accommodating with all our inquiries throughout the whole process.
It was our first home building experience, everything was completely new to us. We are overwhelmed with so ...Read more
much features and attractive inclusions given to choose from, But Lisa and David were tremendously patient to us. They know our budget, they tried to brief us through all the options and ensuring we understood what we were looking for, and also provided us suggestions based on their expertise. Nothing was too silly or too much to ask as we are totally new to the building process. Most importantly, all quotes are clearly stated Black & White, no surprises at the end of the building. We had additional requests that comes up during the middle of the build, which were never refused by Lisa. She will have the requests carefully examined by the site manager, Matthew. Matthew and his team had been wonderful. Queries throughout the process were responded to promptly, not only that, weekly updates were provided with pictures, conversations messages and emails about the building process and what was coming up next. We were always look forward for the weekly updates, and it had become our routine to do so & also a big thank you to Shennyn for her administrative support throughout the process as well, it was very helpful. Excellent communication experience and excellent workmanship has gone to the creation of our Brand New Family Home. We thank you Stroud Homes Brisbane East for making our first home dreams comes true. We recommend Stroud Homes without any hesitation.1 comment
James S.Stroud Homes
Hi David & Linda, Thanks so much for leaving your 5-star review for the Stroud Homes Brisbane East team! Lisa from the Brisbane East team told me that you were living overseas with your 3 children dur... Read more
ing your build and only visited the site before construction started and once construction was completed, just before the Christmas period. Lisa also mentioned your 3 children were so excited to see their brand-new rooms once the home was completed. It is so great to hear that you believe the communication and workmanship from the team throughout your build has been excellent. You’ve said your first home building experience with Stroud Homes has been so good you would recommend us without hesitation - that’s amazing to hear! Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
GrantSouth East Queensland, QLD
- QLD, Brisbane North
- Verified customer
NEVER EVER - Defective building work beware
The builder has severely deviated from the approved plans and has built the house slab 232mm too high. This has greatly impacted on the use of our property and my family (4 children) have been living with the consequences since moving in, unable to use our backyard. The QBCC has now determined that Stroud's work is defective. As such, our swimming pool will probably need to be removed due to the significant height differences and we will require additional remediation works in order use our backyard. Extraordinarily disappointed - please do not make the same mistake!
1 comment
James S.Stroud Homes
Hi Grant,
We’re sorry that your experience has been so difficult this is not how we wanted it to turn out for you.... Read more
Bace Investments are no longer part of Stroud Homes, but their involvement with Stroud Homes now or in the past does not change their obligations to complete your home in accordance with your building contract and to take care of any defective items. It is very disappointing to see Bace leave you in this situation this is not how we want to do things at Stroud Homes. We are on your side in this and will be applying pressure to Bace to do the right thing in any way we can. We want to make sure that the items you’ve listed above are taken care of properly and will continue to work with you please call us to discuss. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- QLD, Gold Coast North
- Verified customer
Custom Acreage Build
We chose to build with Stroud Homes Gold Coast after doing extensive research into builders in the area. As we were building interstate, and this was our first build experience, we were a bit unsure going into this process. Stroud came highly recommended, and we got into contact with Martin who was very helpful in answering all our initial questions and assured us that they were keen to take on a difficult project such as ours on a sloping acreage block. We worked closely with Stroud's draftsman, Jamie, to create the ideal custom floor plan for...Read more
our block and was readily available to make the necessary revisions. Between contract signing and the build commencement, Tina was our first point of contact. She did a spectacular job and was always happy to go above and beyond. Once our build started, our site supervisor kept us informed every step of the way with weekly updates and pictures which was extremely important to us as we were interstate and unable to keep up with the progress in person thank you Justin! Overall, Stroud did an incredible job in building our new home and we are very happy with it. With all the horror stories you hear about dodgy builders, it is safe to say we were a bit wary at first, but Nathan, Henry and the rest of the Stroud team did a great job in alleviating those fears from the beginning. There will always be mistakes made and unforeseen delays during any build, no matter what builder you choose however, the real difference with Stroud is how they choose to deal with it. They always have open lines of communication and will do whatever necessary to rectify any issue that arises.Similar opinion? Write a review on ieatwords.com.au!
Hayley SSouth East Queensland, QLD
- 2 reviews
- QLD, Sunshine Coast
- Verified customer
Amazing brand new home
What a dream team! From our first walk through the display home in Aura to post construction. Everything was a breeze nothing to complain about. The team was so easy to get along with and very understanding. You hear a lot of mixed reviews with people building and the costs that are hidden, we could not fault any of our process. We cannot thank Dan, Barry, Sarah, Katie and Nick from the electrical team for all the work they have done for us over the last 12 months.
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- QLD, Gold Coast North
- Verified customer
Would recommend
Overall, our experience with Stroud was very good, with only a small number of issues which were quickly resolved for the most part.
While Stroud has a wide variety of home designs, we knew early on that we would need a custom design to suit the layout of our acreage block. The staff at the display home were more than willing to visit the site with us to understand our vision for the property, and were happy to help us design a house from scratch. During the design phase, Stroud was patient with us as we changed our minds a number of times. To...Read more
make this process easier and quicker for us, the draftsman even visited us at home to reduce the "back and forth" over e-mail and was open with his feedback and ideas. As we had purchased our block of land at the height of the banking Royal Commission, there was a delay between first approaching Stroud for the design and being in a position to enter into a contract. Stroud was very accommodating and empathetic to our situation, and the contract process was managed well despite us requesting a number of unusual additions, like supplying some of our own fittings and excluding some standard items. Where we had complex needs like the design of the home network, the staff at Stroud would happily connect us with their suppliers directly to avoid any miscommunication. Although this process wasn't simple, by planning as much as possible up front we experienced a very smooth build with only a small number of variations and Stroud was usually flexible in this process. Outside of variations, our quote was complete and accurate and there were no rude surprises. Despite our site supervisor changing part-way through the build, the transition was seamless from our perspective. We received an update every Friday and had a reliable way of keeping in touch if we needed to discuss anything. Although the build itself ran very smoothly, we feel that the new site supervisor lacked experience and attention to detail, and at times did not always think ahead or push hard enough to get the outcome we needed. Unfortunately, in a handful of instances it was necessary to insist or ask multiple times for something to be resolved. The colour selection process was straightforward but the consultant did not really offer her expertise and it was up to us to choose what we wanted without really knowing anything about this area. It was hard to visualise how the house would look with all of our selections as there was no option for a virtual walkthrough. This led to some minor design flaws which were not realised until it was too late to change, for example an overhead cupboard in the butlers pantry not having enough clearance, and the powder room mirror being mounted too high. Arranging for the powder room mirror to be moved down was like herding cats, and is a good example of needing to push the site supervisor along. Ultimately this was resolved, but due to the layout of the butlers pantry, the only thing that can be done about the overhead cupboard is to remove it.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Rebekah C.South East Queensland, QLD
- QLD, Sunshine Coast
- Verified customer
Very happy customer!!
I am very grateful to have chosen Stroud for my first home. Its been over 12 months since I moved in and can say Im just as happy as I was the day the build was complete. There were no issues throughout or after the build that werent dealt with promptly. Its even withstood a hail storm with flying colours. I highly recommend going with Daniel and the team at Stroud if you are building on the Sunshine Coast. Thanks Dan!!
1 comment
James S.Stroud Homes
Hi Rebekah, Congratulations on achieving your very first home and thank you for doing so with Stroud Homes Sunshine Coast! Im so pleased to read that you love your house today as much as the day you m... Read more
oved in I am sure that you will feel this way for many years to come. The Sunshine Coast Team have told me that you were very clear on what you wanted to achieve. That focus was reflected in one of the quickest builds we have ever done from prelim to handover. Thanks for your recommendation. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
SouthportSouth East Queensland, QLD
- QLD, Gold Coast North
- Verified customer
Decision to knock down & rebuild our new home
At least four years ago we visited the previous Stroud sales office/display home where we met Martin. We had just started researching builders & ended up very confused with all their different offers, but Stroud stood out as it was easier to relate to. We were very impressed with Martin at the time as he was really helpful & friendly to deal with, so much so that when my brother needed to rebuild I suggested he check out the Stroud displays as a must. We made up our mind to rebuild & were nicely surprised to meet up again with Martin at the lat...Read more
est display home where he has helped us with the planning & our adjustments & his great ideas to enhance our build. Hayley has also been a wonderful help & kept us well up to date. We are really pleased to have Geraldine helping with all the finer aspects as she has some wonderful ideas & expertise & Geraldine goes out of her way to deal with any queries we have. We find any queries are dealt with promptly by all the Stroud team we have met to date & they have gone out of their way to inform & assist us & we are very confident with the building process. Our actual build is currently in the early stages but we have been more than happy so far. The price of the build is very reasonable compared to other builders & we are impressed with what comes as Standard & the fact that we can upgrade & add other items to make this a great build. We can't wait to see our finished home.Similar opinion? Write a review on ieatwords.com.au!
- QLD, Gold Coast North
- Verified customer
Our Home, just what we wanted.
We are well settled into our new home now. A well constructed, well finished design of our own choosing. Initially some delays with the design, but with minor adjustments the final design has all we hoped for. The delays were mainly due to the turnaround times to get changes onto the plan and the approvals required. The build proceeded with a minimum of delays, and we were updated regularly on the progress. Several small issues were adjusted and corrected as the build proceeded these were identified and discussed during regularly scheduled sit...Read more
e visits and managed well by the building supervisor. Our building supervisor was changed shortly after construction began, and then remained unchanged for the completion of build. Post construction there were several minor issues which were promptly correct. One more concerning issue with some external concrete pathing required some time to correct, but when finally corrected by removal and replacement it was completed to our satisfaction. Considering all the above, we are very happy with the service we received and the quality and comfort of our Stroud built home.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
ZacSouth East Queensland, QLD
- 3 reviews
- QLD, Ipswich
- Verified customer
High quality, honest builders.
Its hard to find builders that are up front and honest, who don't hide huge costs everywhere, however Stroud Homes have been terrific! Both in build quality and making the entire experience very personal and enjoyable (especially for first home builders).
We feel extremely comfortable in recommending Stroud to anyone thinking of building!
1 comment
James S.Stroud Homes
Hi Zac, Congratulations on building your first home and thank you so much for leaving your 5-star review! Tom from the Ipswich Team explained to me that your build went very smooth with the only delay... Read more
being the length of time it took for your land to register. Tom also explained that you were a dream to build for! Its also fantastic to read that our quality controls worked to deliver you the high quality home you hoped for. We hope you enjoy your home for many years to come! Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- QLD, Fraser Coast
- Verified customer
Best Builder in the Bay
The entire team at Stroud Homes Fraser Coast offer incredible customer service. They take every request and issue in their stride and make the whole process straight-forward and stress-free. The team were incredibly patient and had great communication the whole way through. The "black and white" quote is especially helpful for those building on a budget, with no hidden costs along the way. The standard inclusions are of excellent quality and the end result is spectacular. Highly recommended!
1 comment
James S.Stroud Homes
Hi Jess, Thank you so much for your 5-star review and congratulations on your new home! In speaking with Aletha from the Fraser Coast Team I understand there was an issue when your house was at stump ... Read more
stage as the Carpenter stopped work on the job, however the Fraser Coast Team found another Carpenter quickly and got back to work to keep the job on track. Aletha also mentioned that your whole family now lives on the same street as you - the trades absolutely loved receiving lollies and cakes from your Mum each day. Its great to hear you enjoyed your experience building your new home with Stroud Homes, wishing you all the best. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
The Berry ResidenceWide Bay-Burnett, QLD
- QLD, Fraser Coast
- Verified customer
Absolutely Fantastic!! Our First Home Is A Dream Come True!!
THANK-YOU!!
Stroud Homes Fraser Coast built our very first home and what a remarkable experience it was! My partner and I have been living in our beautiful new Wildflower 190 home now for over five months and to say we are over the moon would be an understatement!
Hearing our friends and family talk about their bad experiences that they had with other builders made the process a tad daunting for us as first home buyers but the idea of a perfect new home with everything we need included was to good to resist. We received nothing but the best wi...Read more
1 comment
James S.Stroud Homes
Hi H&J Berry-Harris, Congratulations on building your first home, I am glad that you enjoyed your experience! The Fraser Coast Team and I are so grateful to have received your 5-star review! I underst... Read more
and you had some issues with values not stacking up at the beginning of your build, but a change of blocks resolved these issues and the build of your Wildflower 190 was able to begin. Its great to hear you are still enjoying your home 5 months after the completion of the build. Thank you again for your recommendation, we trust that you will continue to enjoy your new Wildflower 190 more and more every day. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
MatthewSouth East Queensland, QLD
- QLD, Brisbane West
- Verified customer
Perfect First Home Choice!
Building a first home can be daunting but the whole process going through Stroud Homes has been a breeze. Josh and the team at Springfield are so helpful and guide you along the way to building your own home. They are always available to help you with any questions be it small or large. A great choice for a first home build!
1 comment
James S.Stroud Homes
Hi Matthew, Congratulations on your first home and thank you so much for your 5-star review! The Stroud Homes Brisbane West Team told me you were a very organised client throughout the entire process ... Read more
of designing your new Cedar 223 and were always open to suggestions about making this into your dream home. Josh also explained that the choice you made for the positioning of your house was perfect for capturing the surrounding view. We wish you all the best for your new home and your upcoming wedding next year once the construction of your Cedar 223 is complete. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
June and KeithSouth East Queensland, QLD
- QLD, Gold Coast North
- Verified customer
The build has begun!
After more than a year of researching builders and 100s of house designs, we decided to sign up to build our forever home in Helensvale on the Gold Coast with Stroud Homes. At the beginning of negotiations we were living in Melbourne and right from the start we felt completely confident in our decision. Martin has been in regular contact and has always made us feel confident during every stage of the planning process with his knowledge and expertise. Both he and Hayley are awesome and have proactively kept us informed every step of the way. M...Read more
aking changes and customising our plans has been seamless, and working with the wonderful Geraldine on the finer points to get us to build commencement has been fantastic. And now the build has commenced, we cant wait to see the finished product. Thank you Stroud for taking the stress out of building a home.1 comment
James S.Stroud Homes
Hi June & Keith, Congratulations on starting the build for your forever home and thank you for leaving a 5-star review! Martin from the Stroud Homes Gold Coast North Team has told me that you had firs... Read more
t made contact with them online as you were living in Melbourne but later the same week met with them at the Gold Coast as this is where you were looking to relocate. Martin then explained to me that your block had quite a small frontage, so he suggested the Bellmere would be the ideal design for you with some slight modifications. Thank you for choosing Stroud Homes to build your dream retirement home, I'm so pleased to read that Martin made you feel confident in your decision to relocate and build a new home. I wish you all the best for your move and cant wait to see the finished build. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
ClaireSouth East Queensland, QLD
- QLD, Gold Coast North
- Verified customer
Build stage
Stroud homes have been excellent to deal with from the first time we stepped into the sales office/display home and meeting Martin to picking our colours etc. Everyone at Stroud have been prompt especially Hayley and Geraldine answering all our questions. Our build is currently in progress and we have been more than happy with each stage so far. The price of the build is very reasonable compared to other builders. We can't wait to move into our new finished home when its all complete. Would highly recommend Stroud homes to anyone thinking of building.
1 comment
James S.Stroud Homes
Hi Claire, Thank you for leaving your 5-star review and welcome to the Stroud Homes family! The Stroud Homes Gold Coast North Team explained to me that you first made contact with them in May of this ... Read more
year just after you purchased your acreage block. They also mentioned that you required custom plans to achieve your goal of the Kentucky 260 modified with Granny Flat. Jamie, the Drafting Specialist from the Gold Coast North Team was able to draft the plans to suit your acreage block and your family's needs. We wish you all the best for the upcoming move into your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
MatthewDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Bronte 240
Stroud Homes Toowoomba was great to deal with. We've been in for 2 weeks and are happy with the quality of work and appliances. We had a fixed price contract, and no issues with this, and moved in on time. They accommodated what we wanted included in build. Would happily build with them again.
1 comment
James S.Stroud Homes
Hi Matthew, Thanks for your recommendation and 5-star review! Congratulations on moving into your new home, its such an exciting time for everyone involved. The Toowoomba Team have told me that you we... Read more
re great to work with. You built a beautiful home with an awesome gas fireplace. Even though there were major issues with council approvals you should be commended for staying calm and allowing the Toowoomba Team to push through and get a great outcome. We hope you enjoy your new home for many years to come. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Kerri and Wayne WDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Fantastic Experience From Start To Finish
We knew our build wasn't going to be a small job as we were wanting a complete turn key package. A home we could simply move into and start enjoying. Our new home not only had to include retaining walls, driveways and pathways, fencing, turf and garden edging, but it had to include our dream shed too.
After looking at a number of builders / display homes in our area we felt Stroud Homes Toowoomba could, and would, deliver everything we were looking for in our new home.
From our intitial consultation with Megan our new home journey was smooth...Read more
. Pat, Megan, Deb, our building supervisor Brendan, as well as all the other subbies / contractors were professional and easy to deal with. Even after signing our contract we made a number of changes and upgrades to our plan. Our requests were dealt with promptly as were any queries we had throughout the entire building process. Nothing was too much trouble for these guys! Communication was great with weekly updates from Brendan, as well as numerous other phone calls, messages and emails from all involved. Not only did Stroud Homes Toowoomba have to construct a near 400m2 Customized Wildflower with an Attached Granny Flat, but they had to supply us with our 24 metre dream shed, as well as fully landscape our near 3/4 acre block. Pat and the team had no trouble completing it all, and they did so ahead of schedule.1 comment
James S.Stroud Homes
Hi Kerri & Wayne, Thank you so much for your recommendation and for leaving us a 5-star rating! The Toowoomba Team have said that your build was enjoyed by everyone involved. Pat has told me that you ... Read more
were a pleasure to deal with the entire time. You were always on time with any requests and all of your payments were prompt, this ensured there were no delays. Ive also been told that you, Kerri had strength and conviction to have decided the certain look that you wanted for the entire project. It wasnt until everything was finalised that it really came together into an absolutely beautiful home. The Toowoomba Team really commends your fortitude sticking it out through the process and knowing exactly what you wanted. Its also fantastic to read that you were updated and informed on your build progress - we strongly believe that good communication is key to your satisfaction. Wishing you an amazing future in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Tiffeny GorrieSouth East Queensland, QLD
- QLD, Gold Coast North
- Verified customer
Satisfied
Thank you for building us our home. We move into our new home in a few days. We look forward to its completion and seeing the final product. The site supervisor had trades onsite most days which was refreshing. It will be good to be in our own home again.
1 comment
James S.Stroud Homes
Hi Tiffeny, Congratulations on choosing to build your new home with Stroud Homes Gold Coast North and thank you for leaving us 5-stars! The Gold Coast North Team have told me that you came into the Di... Read more
splay Home with a potential block that you were looking at and decided to walk away from it as it was so sloped it wouldnt be feasible. Martin then assisted and worked with you to find a new block at Coomera Waters where you are now building the wonderful modified Beechmont 220 Skillion with a teenage retreat. Im so glad to read all your feedback and am so pleased that Geraldine has been such a great help. I hope you are also enjoying renting one of our previous Display Homes whilst your new home is being finished. I look forward to hearing how the move into your new home goes. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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James S.Stroud Homes
Hi NewBuild2020, Thanks for leaving your 5-star review! The Toowoomba team and I are very appreciative of your review. Patrick from the Toowoomba team mentioned that you have been through the selectio... Read more
n process and have put together what he believes will be an amazing looking home. The whole team is excited to see your home progress and can’t wait to see the finished product. It is also great to hear that the communication between yourselves and the Toowoomba team has been one of the strong points throughout the process of your build so far. I am looking forward to seeing the finished product. Kind regards, James Stroud