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SuperGeek (page 6 of 6)
Service
The problem was not solved!!! I would never use your services again and will NOT recommend you to anyone!
The charge would have been OK if it had worked, but NO!! Inexcusable!!
Exceptional service
Booking the service was easy. The technician was prompt and personable. He explained each step in the procedures that were being performed and the reason for them. He resolved all of my issues to my complete satisfaction. This is the second time I have used Supergeek and been equally impressed on both occasions. Highly recommended.
Thanks Benton!
Excellent Service
I had problems with my old computer which were expertly diagnosed and I was shown clear evidence of the issues by the very friendly and helpful technician. As a consequence I purchased a new desktop computer which I also had installed, extremely expertly, by the Super Geek technician. It has since been working perfectly with all my files, emails, email folders, contacts and documents transferred across to the new system - this was not an easy task and beyond my technical know how.
Thank you Graham!
Exellent
Have been happy with my experience's with Super Geek so far, and will use them in future as tecnitions seem to be well on top of the problems as presented.
Thanks you Nick!
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Successful project
I have had plenty of assistance with computer problems for more than 20 years.
Super Geeks contribution is the best of all those assistance.
Only size of fees will cause me to pause prior to future calls for help.
Thanks for the great feedback Col, we hope to see you in the future if the need arises.
Problems solved.
Very happy with the same-day service . The Tech guy was friendly and efficient. Money well-spent. I won't go elsewhere from now on, it's just too convenient to have someone come to you.
Great to hear Jessie. Hope to see you again in the future.
Perfect
SuperGeek was on time, courteous, had the problem identified and fixed in a timely manner. Would recommend SuperGeek service to my family and friends for their expert repairs and courtesy.
Thanks Gordo!
- 2 reviews
Supergeek- the best
Having found the necessity to use SuperGeek on two occasions I cannot recommend them highly enough. Very prompt service, excellent notification advising when Tech would arrive followed by the attendance of a very personable and knowledgeable expert. Would definitely recommend and would use again.
Happy to hear your great feedback Tony, thank you! Hope to see you again when needed.
Excellent response from a very knowledgeable Tech. Brilliant organisation to deal with. Highly recommend.
Consultants and technicians are highly knowledgeable
My experience with Super Geek has been fantastic. My technician - Cyril - is highly knowledgeable and prepared to spend as much time as necessary to solve a problem. Initial contact with Craig was bad but now all forgotten since Cyril has serviced my computer with all due diligence and care. He is simply a great guy who easily recognised and serviced my needs.
Will definitely stay with Super Geek but would like to know that I can get Cyril for future servicing. Thank you so much for a job well done.
Good to hear we are on the right track now Bruce. We take all feedback on board and use this to ensure we are providing the best possible service.
See you again soon!
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Excellent service
very friendly service provider.will definitely use super geeks again. i will recommend super geeks to all my friends.the service was a whole lot cheaper than any other quote i got.
Thanks Deb!
Did more than i expected
I was looking at @2000 to replace my computer however the technician was able to upgrade my existing one to my requirements for just over $400 I will deffinatly continue to use Super Geeks
Good to hear Alex. Every cent counts! Hope to see you again soon, but not too soon I'm sure you would agree :)
- 3 reviews
- 4 likes
Excellent service
I have used the Super Geek service on many occasions over the last 10 years or so. I have always found their service to be good. The consultants are polite, knowledgeable and prompt. If there is ever any little thing that crops up just after the visit they have then dealt with that remotely. I highly recommend them.
So happy to hear this Ellen. Hope to see you again when needed:)
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Excellent
Very prompt in answering my call for help and solved my problem very quickly. I will not hesitate to call if I ever need assistance again. They were recommended and I would do the same.
Thanks June. Happy to hear!
All SuperGeeks are "Super"
To date the IT technicians have been excellent- both in knowledge and ability to resolve my problems. I would be very happy to recommend SuperGeeks to other business associates or friends.
Thanks Jono, great to hear it has been great experience for you!
Service over time
Quite good over a fair period of time. The only comment I would like to make relates to window 10 installation on Pat's laptop (and to be fair some reservations by technician) which is some years old. Shortly will be replacing it and will require installation support.
- 2 reviews
- 2 likes
Excellent service
I have used Supergeek tech Peter several times over the years and though I live in an area of poor reception they have solved my problems every time in a quick and efficient way. Nothing is too much trouble and service is prompt and pleasant. I highly recommend them.
Fabulous Helen, great to hear!
It was great, but.......
The tech did a great job short term. Problem has recurred again a month later. Computer and modem no longer friends. Can't connect with my ISP which was the original problem.
Hi Ross,
Please feel free to contact us again, as we would be happy to return and provide further support....
Read more Regards, SuperGeek.Hi
I did make contact with SuperGeeks but tech is on leave and Cory called back and I wasn't home. Currently unable to make contact at present as I'm unwell but will call again next week hopefully. And it's Ros not Ross.
Cheers
Hi Ros,
No worries, contact us when you are ready.
Hope you are feeling well soon!
Regards, SuperGeek.
- 2 reviews
Best service from phone call to completion.
Fron start to finish the service was exceptional. Receptionist was gr8, technician was punctual, respectful and very well presented. AND fixed another issue other than the one I called him in for. I would certainly call SuperGeek for home or my workplace again. Than you.
Thank you Carmen.
- 2 reviews
Came out same day on short notice
SuperGeek came out on the same day on short notice, the technician Alex was pleasant and efficient. I couldn't be happier with the service or experience from SuperGeek. Thanks kindly. Jessie.
Thanks Jessie.
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Hello Rob, It's unfortunate that these things can sometimes reoccur after the technician has left or even days later as it has in this instance.
Read morehese problems you are now facing. We are also happy to do this at our expense if the fault is found to be caused by our technician.We would be happy to send a technician back to see to t...