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Reviews

3.7

125 reviews
5
(74)
4
(10)
3
(1)
2
(5)
1
(35)
  • Value for Money
    4.0 (1)
  • Customer Service
    3.0 (2)
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Great connection and easy setup

published

Such an easy process to connect with Teleron and great connection so far! My mothers just joined too! Highly recommend to anyone!

Connection TypeNBN FTTB (Fibre to the Building)
headabovewater

headabovewaterSouth East Queensland, QLD

  • 12 reviews

Persistent issues with speed and support

published
Connection TypeNBN FTTN (Fibre to the Node)

Great speed, communication and at an affordable price!

published

I signed up about 4 months ago now for unlimited 50mb/s and have not had any problems! I was a bit skeptical at first cos of the cheap price but they have been brilliant!

Connection TypeNBN HFC (Cable)
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Jbesis

JbesisSydney

  • 3 reviews
  • 1 like

Perfect

published

Consistently getting over 90mb/s. Streaming is amazing even during peak times. Love this company. Their customer support is always helpful

Connection TypeNBN FTTN (Fibre to the Node)

Made the switch to Teleron NBN. Couldn't be happier!

published

Switched from TPG ADSL to Teleron NBN.
Very happy with the switch which was quite seamless.
Have had zero issues.
Quality of connection and customer service are worlds apart.
Would recommend.

Connection TypeNBN FTTB (Fibre to the Building)
Mitch

MitchMelbourne

Fantastic service!

published

Connection occurred on time, with no delays or added costs. When I had a minor issue connecting to the modem, I had no trouble contacting Teleron by phone and having my problem solved in less than 3mins. My connection is much faster and more reliable than my previous provider, and the plan is by far one of the cheapest on the market. Would highly recommend!

Connection TypeNBN FTTN (Fibre to the Node)
Ben

BenMelbourne

Great speed and support

published

My experience with Teleron has been great so far. I have had fast internet speeds compared to my previous provider at a much better price. I called the support centre once and they were extremely helpful and professional. I would definitely recommend Teleron as a great and affordable NBN provider.

Connection TypeNBN FTTN (Fibre to the Node)

Totaly uslis provider

published

I have nbn and fttp
A plan of 100mbps
On any day at any time i get no faster than 5mbps
I called numerous times and nothing changed

Connection TypeNBN FTTP (Fibre to the Premises)

Best ISP I’ve experienced!

published

I connected on a heavy, platinum NBN Plan. I am SO happy with how fast it is, and how quickly everything was done from Teleron end. The service was knowledgeable, it was fast, any questions I had were comprehensively answered in a way that I could understand, and any requests I had were accommodated as soon as I asked!

You definitely don’t get this service anywhere else!
WELL DONE Teleron and keep up the GREAT WORK!

Connection TypeNBN FTTP (Fibre to the Premises)
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Kingy

KingyPerth

Teleron NBN Setup

published

Have just signed up for a NBN FTTN connection with Teleron. Was told by Teleron this would take 1 - 2 days. Have just queried them as to delay 5 days now, and have been told 1 - 3 WEEKS. Teleron, you weren't up front with this expected connection timeframe. Customer expectation should be managed better in future.

Connection TypeNBN FTTN (Fibre to the Node)
Bishoy Hanna

Bishoy Hannasydney

  • 2 reviews
  • 3 likes

Very Happy...Amazed

published

I kept waiting for the internet with My Republic ISP for a month and they had their internal problems, moved to Teleron and it turned into running actively within 2 days.(including sending the router)

Even when I did something wrong during installation and sent them an email after 10 pm (after support hours) a nice guy replied back by the exact fix within minutes and made my day.

Very happy with the speed as well ~ 50 MB download ~ 20 upload. (50 MB package)

Connection TypeNBN FTTP (Fibre to the Premises)
Sam

SamMelbourne

Happy customer

published

Delighted with my decision to go for Teleron. Initially dubious as I didn't know too much about it, but have since had very few issues, all resolved without fuss.

Connection TypeNBN FTTN (Fibre to the Node)

Terrible customer relations

published

Its only taken 6 mths so far since I signed the contact and still no NBN
But they are still charging my credit card each month Can you believe it

Connection TypeNBN FTTN (Fibre to the Node)
Steve

Steve

  • 3 reviews

Highly recommend. Cannot fault.

published
Connection TypeNBN Wireless

Understands telco services

published

Got my 50Mbps HFC nbn connection with Teleron and am very impressed. Teleron understand the nbn services and what it takes to deliver a service inline with customer expectations and offers great value. Highly recommend.

Connection TypeNBN HFC (Cable)
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Ruska

RuskaMelbourne

Recommend Teleron

published

Very impressed with the quick service between sign up and delivery. So far so good!. Also, the customer service was informative and helpful when I had a problem. Strongly recommend Teleron.

Connection TypeNBN FTTB (Fibre to the Building)
Ryley

RyleyGlen Innes

Really really slow, Horrible internet. Suppose to be getting 50mb but im getting 7mb max

published

The worst internet out there, cant believe this net is so slow. highly do not recommend it to anyone. keep looking

Connection TypeNBN Wireless
Osva A

Osva ASydney, NSW

  • 2 reviews
  • 2 likes

Product and Service as Described!

published
Connection TypeNBN FTTP (Fibre to the Premises)
Glen

GlenNorthcote

Impressive service level

published

Clear communication, and everything with setup happened exactly on time for my new NBN connection.
When I then had a problem (self inflicted) with setup, my email was answered with a phone call to me within the hour! They called back at the agreed time after hours and solved my problem within 5 minutes.
I have never experienced this level of service before - let alone from a Telco.

Bye bye Optus.

Connection TypeNBN HFC (Cable)

Good after moving backhaul supplier

published

Signed up with Teleron back in March 2017 on the 25mb/s silver package and initially the speeds were only slightly better than ADSL2+ as I would get an average high speed of 12-16 mb/s. Since Teleron has moved to a new backhaul supplier I am getting consistent max speed of 18-22. Customer service is ok if you are handy at live chat otherwise you'll find it annoying. They will have people call you if you get real desperate and can't fix the issue over chat so that is always reassuring.

Connection TypeNBN HFC (Cable)
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Questions & Answers

Fethi

Fethiasked

Teleron

My speed is to slow. Anyone encountering the same?

1 answer
Nielson
Nielson

Mine was painfully slow as well, you are best of changing to another provider

hydraflexx

hydraflexxasked

Teleron

Hi,
I have recently discovered the unreliability of the FTTN NBN. I have 5 days with no internet. Shoddy NBN techs. So I am curious if you offer a 4G backup like Telstra?
Thanks,
hydraflexx

No answers

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