Just started a plan with Teleron last month, their customer support was excellent (got straight through to the same person on two occasions). I wanted to keep my previous router, but finding a modem that complied with teleron requirements was an absolute pain. Found someone who knew what they were after at the third shop I asked, even then they weren't 100% sure. Once setup though, has been running fast with no major issues or dropouts.

I signed up for NBN plan and never received the speed I signed up for. They keep making excuses to improve my services but never did. Asked me to change my 2 year old router and change computer but couldn't improve the speed.

Don't sign up if you expecting higher speed.

I heard so many horror stories about the NBN however have been happy with the switch to this mob. I needed some assistance to set up and after a few months of use when it seemed to slow down. Both times I was amazed I got to talk to real people almost immediately who were happy to listen and assist. I have recommended Teleron to all my friends.

Getting great speeds. Customer service is always helpful when I call them. Much happier now that I have moved to this provider.

Great customer service. Always trying to assist where they can. They are honest about their speeds when they cannot achieve top speeds, and will call you to make sure you choose the right plan for your connection.

Connection has been great - customer service was fantastic helped get us set up in a few days
Already recommending to my friends

Great customer service. Amazing speeds. Always willing to help. Much better experience than other providers! Highly recommend to move across!

There NBN speeds are OK, but their customer service is a joke - unclear, bad grammar, don't properly answer questions, can't call them.. Stay away, don't worry about how cheap they are!

I effortlessly switched over from Belong NBN to Teleron. I put in my request on 1st Jan and my service was activated on 2nd Jan 2018. I contacted technical support three times using both their chat window and call back form - I was called back within ten minutes each time. Even when I went offline their chat screen someone tried to call me instead and left messages. They really do aim to resolve your issues quickly. I'm a sole user and I'm on a basic speed plan to which I've conducted speed tests during peak and off peak time, both yielding excellent results. I highly recommend Teleron.

Having spent many hours online fishing for the money for value deal no other service provider beats teleron. I am paying $45 pm for 150G for NBN . This is a platinum speed which is higher than the basic package. The service is outstanding, especially when a few calls were made around connection time. I spoke to the same person and phone was picked up immediately and calls returned if voicemail left without any delays.

Recently join Teletron on NBN
Had dealings with Graig and his help and expertise on the set up and technical advice was out standing
Graig is a access to this internet Provider
All the promises of the internet speed has been achieved
Great staff and a Australian Company and very competitive with pricing I would recommend Teleron to be the right choice if your looking for Internet connection
Paul
LAIDLEY QLD

Connected in a couple of days,no problems, to HFC on telerons Platinum 200 plan two months ago. Although speeds do not reach 100mps they are consistently around 60mps and we have not had a single interruption in our service. Customer service with Craig is a simple phone call and he is very helpful and patient. Highly recommended

I connected my grandmother to the nbn few months ago， and teleRon have been superb。 They helped us set it all 。 My grandmother plays card games online and relies on landline phone。 Ｉ‘ｍ　so impressed with their service。 It is second to none。 I　cannot　wait　for　the nbn　to come　to my area　so I　can　join　teleRon

Saw nbn plans for this company online - so enquired on their site, and spoke to somebody in their online chat (as phone number listed is actually disconnected). Well, this is my FOURTH day in a row speaking to these guys, and they seriously must not want customers, as their service is appalling. First time I spoke to them, they just stopped talking to me, until i posted a number of "are you still there?" responses. And now they refuse to connect me to their nbn (even though other companies are fine with it) due to a small glitch in the system (and yes, the address is nbn ready). Disgraceful. Company won't last long with this attitude and service. Look elsewhere.

Customer service that goes over and above. Excellent. I would happily recommend this service to other people. Top choice !

I tried and it works well! Fast and useful. I love it!
P.S. Cutomer service is great, available and helpful

I was originally nervous about going with a smaller provider but since signing with Teleron I have been amazed with the ease to get connected & the quality of their service. Thanks Teleron