I signed up with Transdirect because my other service let me down as usual. Great tracking and best customer service. Fastest interstate parcel I have sent for a long time. Very happy and will stay here.

The Best ....very helpful & user friendly. Always prefer your website & services. Very accurate in pickup and delivery both.
The people who carry are very friendly & caring. Thank you & keep the services same way.

Timely and hassle-free pickup and delivery, what else one can ask for. Highly recommended. We have been using Transdirect for more than a year now without any issues. Very professional.

Very disappointed in this company! I ordered a courier service on 27th March from Bondi to Freshwater only 30 - 40 mins away. The package did not turn up the next day or any day after that. I have made 6 phone call asking why my package hadn’t been pick up and delivered. I got the same answer every time. “ Your job has been escalated to priority” 10 days later still no package. I would of picked up the package myself, but unfortunately had a car accident and can not drive at the moment, hence why I ordered a service from Transdirect. I had to cancel the service as I did not want to make a 7th phone call and listen to the same outcome.
I will not be using this service again! Very poor from staff and courier service! Big thumbs down!!!

Every aspect of the transfer of my goods surprised me in it's excellence. I had to cancel the first pick up due to a change in circumstances, was refunded immediately and able to re-book days later and everything went smoothly.

We use your service once a month to deliver boxes to Kennards in North Melbourne, from Sydney. Our last 2 deliveries have attracted charges at the Melbourne end for "hand unload" and "tail lift delivery" of $40 and $75 respectively. The latter is about a third of the total shipping bill. Just what is going on?

100% no problems or delays, very competitively priced, easy to navigate user interface with add ons and apk's for small business by the tonne, options from local to interstate and worldwide, express (hot shot style) to standard deliveries. Coukd not be happier to be with Transdirect

Simple to use quick quotes, easy booking and printable labels and tax invoices instantly. Always delivered within the quoted delivery dates.
Cannot ask for an easier freight service for sending or receiving freight

Late November, I bought a surf board from WA to be delivered to Newcastle NSW. I got the board weeks later than promised and was damaged all around. Fortunately the shop was able to compensate me by giving me credit for new items and again and so I did. Only this time, the subcontracted courier Courriers Please never delivered on the dates and finally just left the items in front of a building I am not living in anymore. Transidrect says they have no responsibility on what the subcontracted courier does and it is now up to the shop to compensate? What a joke

They have failed to pick up my parcels 4 times as of today, now a week after booking and rescheduled pick up 5 times! Money wasted and now left to organise an alternative solution. Avoid, avoid, avoid!

Very price competitive, good customer service, easy to use download parcel labels I’m impressed. The price was very reasonable compared to other companies less hassle great. I have dealt with numerous freight companies and it offers a great service.

Take them on and be prepared for a nightmare ride to hell! In the past week they have cost me customer credibility and thousands of dollars in losses. Save your time, protect your business, and do not waste your money. Avoid this un

Bookings never get picked up the first time. This service is a nightmare!
Wait time to speak to someone when they don't pick up multiple times is always over 20mins.
Don't use this service if you want happy customers.

all of the above great service and price on time good communication . have used them in the past and will continue in the future . tell all my suppliers to use this service

packages have been picked up on time
info has been good as a sender we are having trouble with getting our bar codes and receivers information
printed it takes hours or not till the next day and makes it hard for us to drive 20 kms into town and then try to catch the delivery driver we live in Gellibrand 3239 and need to drop it off in colac 3250
thank you
paul koczak 0428 536519

My package from Melbourne to NSW arrived earlier than I expected. The parcels were all in very good order and serviced with a smile. Would recommend in a flash. Thank you.

I booked a courier on Thursday to collect on Monday, by tuesday afternoon I ended up dropping the package at the courier's depot (job was not dispatched in a timely manner)

All of the above, prompt efficient service, Courtesy and well mannered, felt like that all involved were happy to be doing a service, that was enjoyed by the operators...well done people....

everything was so easy from start to finishs, I have also stuffed up a address and yous were straight onto it to get it updated, mail people are always freindly and knbow whats going on

After using Transdirect multiple times I have now changed & for the better. On many occasions freight simply wasn't picked up on the day. Transdirect use lame excuses & don't want to know about it. Last week I paid $180,00 for an express overnight service as we needed a sign for the Sydney Home show from Brisbane. Picked up on the Thursday and delivered the following Tuesday afternoon. When I complained about the service they just said, sorry, we don;t guarantee freight times and there will be no refund and if you want your sign back you'll have to book & pay for another pick up. So paying for a service and not receiving it is acceptable - well it's not & I need to warn others - DO NOT USE TRANSDIRECT.