New car warranty on a Subaru Forrester is non existent as far as I am concerned. They say you have to pay for a diagnostic service. Subaru Australia says that if it is proven to be a warranty covered issue Tynans should refund the cost. Tynans says that a claim for reimbursement would be sent to Subaru and they decide whether it is refunded. So the moral of the story is a warranty isn’t worth the paper it’s written on.

Professional, quick and fair I can’t fault from start to finish the process to buy my new car. Trevor and Peter both amazing and informative sales team can’t recommend them enough

My wife and I were Subaru fans but after the 12 and 36 Month major services our Subaru XV came back running rough both those times with oil overfilled 20mm over the Full Line.... The first time the car came back running rough it took them 3 months after multiple return visits to resolve under warranty, the 2nd time they'd kept it 4 days and lessened the roughness but not completely....After they wouldn't commit to continue investigation as warranty we had another mechanic check and found one of the Coil on plugs locking bolt was loose and the coil had been damaged during their service, replacement at my own cost rectified the rough running. Unable to trust Tynan servicing we traded the Subaru for another brand not under their umbrella.

Trevor at Tynan Used Motors provided us with EXCELLENT service. He went above and beyond for us, nothing was too much trouble. He was prompt, efficient, courteous... couldn't have asked for a better gentleman and dealership. We love our new car too! :-)

The Service Department at Tynan is woeful. They miss items and spin a load of rubbish to try to cover up / make you go away. Makes a joke of 'Dealer Professional Service'. No better than a corner garage but much more expensive.

My husband and I would like to thank James who helped us with purchasing our car which we are very happy with. James was able to answer questions we had and also handle any minor issues promptly. He did his best to ensure we were satisfied. He is definitely valuable to the team at Tynans.

I guess they receive so many complaints that their solution is to simply ignore and complaints and not reply to you. Simple, they won’t be getting my servicing over 5 years and won’t be buying from them again.

General sales manager, George and sales executive, Tony most helpful. Very happy with overall sale and delivery.
Felt valued throughout entire experience. No pressure was applied to finalise sale and process was a win /win for both sides.

Warranty does not exist with tynan motors ... crooks ... take your car to another dealer where it amazingly is warranty and fixed within a week with a free loan car and happy respectful staff. Thankyou heartland jeep!. Your business will keep growing by treating people with respect and honesty.

We bought a new LDV G10 people mover for our business “Ladies Running Errands“ from Sutherland and we were ever so happy with the friendly wonderful service. Ned was so helpful and genuine. And Luke in finance was also great. Both were not pushy and they were very professional in every way. Thank you Ned and Luke for making our new purchase so much more enjoyable. Would highly recommend these guys.
Kerri and Shane Kirby.

We take my wife’s Pajero to service and there is never any issues.
Staff are fantastic and great service cater to all our needs.
Have also felt with the guys in the wholesale parts department as I am a mechanic, wonderful service and all the boys have great products knowledge.

I had been waiting for another dealership to approve my finance for 10 days. I got a great deal and approval of my finance in about 30 minutes.
Elizabeth and Thomas were efficient, friendly and got the job done effortlessly.
I had to drive 2 1/2 hours to pick up my car from them ... so happy to go out of my way for such excellent service

Have been trying for two days to get onto the parts department at tynan's Miranda have spent approxmently 3hrs on hold and have had the phone hung up on me 6 times also have left 6 messages to call me back and I'm still waiting over all extremely bad

We bought a Mercedes which lasted 2 days before having many electrical issues, after sales service is disgraceful and are treating us like we are lyre's, most disappointing experience and not finished yet.
they wont replace or refund the car which has now had 3 attempts to repair it,

After making enquires about the warranty period for my Subaru Forester M19, I was extremely pleased that the sales manager put my case forward and had my three year warranty period extended to five.
Very pleased with Tynan motors Wollongong.

If you guy from here, don't bother getting it serviced or any warranty work. They simply ignore it and do nothing.

Dropped our 2016 Kia Carnival off last week to be washed, have a split CV boot repaired and some electrical faults identified, the car was offered to stay there for days plus if need be. The didn't wash it, didn't replace the CV boot, and didn't investigate all the electrical faults they identified. And rung me up at end of day 1 saying it was all finished come and get it.

To make it worse, they treat you like a criminal if you get upset. They expect you to run the car backward and forwards to suit their schedule, and don't care about you the Customer what so ever !!

We had dealings with Jake and Paul at Kirrawee. Both guys looked after me and my wife with respect and were truly professional and honest.
We decided on our car with a minimum of fuss and the deal was done. We were happy with the purchase price and price for our trade in.
When we arrived to collect our car they “unveiled” it to us, which we thought was a nice touch.
We can only say good things about the guys and Tynan Used Cars Kirrawee