- Sign in
- Write a review
Reviewer Photos & Videos
- More
Purchase of new Peugeot
Matt from Bon Vibra communicated precisely and often and provided comforting updates in this period of supply chain issues
Great experience and service
Ute was delayed coming in but had great communication thanks to Lachie
Thanks Dane, yes, it's a hard task at the moment pin pointing when we're getting these vehicles in our hands, so thanks for your patience. Enjoy your new truck!
Exciting informative and professional
Declan,was such a delight and so highly professional....every detail was explained so concisely and his manner was so personable .
Great to hear this Deb, many thanks for the review for Declan :-)
- 2 reviews
Great sale rep at Robina Mitsubishi
Went to check the new phev outlander @ Robina and I was greeted by Brent, one of the sale rep… straight away, Brent help me on every single questions I asked him… so good, that he offered me to take the new car for a ride….was so happy to do so, car was fabulous. left the dealership leaving the $500 deposit to get the new car when it comes to Australia
Thanks for the kind words Oli, we look forward to being able to deliver the fab new PHEV to you once it hits our shores!
Find out how Von Bibra compares to other Car Dealerships
Know better, choose better.
Best Car! Great Service.
Couldn’t be happier with the car. Thank you Shiloh Ngatae for making the process a great experience.
Enjoy Reenah!
BRAND NEW CAR BROKE DOWN AFTER TWO MONTHS
The WORST experience ever!!! Two months ago, I purchased a brand new Mitsubishi Outlander Aspire 2022. It has broken down after only TWO MONTHS of use. The service team were completely useless and didn't seem to care at all when I rang them. They first told me that I needed to decide if it was drivable or not, and if I didn't think it was, then I would need to organise and PAY for a tow truck myself, they said if I did drive it and it caused more damage, then that would be on me. They gave me the wrong information for the tow company, for a dif...
Read moreferent make of car, not Mitsubishi. When I rang back, they were closed. The next day, another rude employee gave me the correct information, this time for a tow truck and roadside assistance that was included in my warranty, still I had to organise myself. After having my car for days and giving me no answers, they said they would call with updates but haven't. I have had no car to drive, and they don't seem to care in the slightest. The whole service team have been rude, unsympathetic and utterly incompetent at their jobs. They can't even supply me with a loan car, so I can get to work. When we dropped the car off with the tow truck, they didn't even have a service to drop us back home. The whole experience has been terrible, and I am left without a car, they are now saying they could have it for another week, running more tests. I wish I could give a lower star rating than one because I could not recommend less that you buy from Von Bibra Southport with a service team like this.Hi Amy, I know the team have been working with you in recent days to try to turn this around. Our sincere apologies this wasn't dealt with the way we normally would right from the beginning, but we d...
Read moreo hope that all is as it should be now. I know you have contact details to deal with our new Service Mgr at Ferry Rd in person, so please get in touch if needed and do let us know if there's anything else that arises. Kind Regards, Holli von Bibra - Customer Relations Manager- 4 reviews
- 4 likes
Very professional.
Buying experience was the best I have ever experienced at a car dealership
Thanks Howard!
Amazing Service!
Words can not even begin to describe how amazing the service was that I received. In fact, if I could give more than 5 stars I certainly would! Jamie Walker was incredible from the start of the process right through. Jamie went above and beyond what I could have ever hoped for in a sales consultant and I would highly recommend them to anyone looking to purchase from the Von Bibra group in the future.
Many thanks Nikita, great to hear Jamie looked after you, enjoy your new car!
Very happy
Great service Friendly helpful staff. Declan was really easy to deal with
Many thanks Kathleen
Find out how Von Bibra compares to other Car Dealerships
Know better, choose better.
Really liked the experience I had with Von Bibra
I had to fly in from north Qld to pick up my car on the Gold Coast . I hadn’t seen it yet other than photos and videos sent by Oliver so I was a bit worried but Oliver made sure I was at ease and came through in the end. I was impressed. Thank you
Thanks Geoff, really happy we could make this work for you and we hope you love your new car. Safe travels!
Thank you Von Bibra for my Nissan
Von bibra have a great service. They made it super easy for me and Oliver was very professional
Thanks Kim, enjoy!
Great service!!
Keith offered a great deal and provided exceptional service - thank you Keith
Thanks Ran, we appreciate your business!
Find out how Von Bibra compares to other Car Dealerships
Know better, choose better.
Beautiful car and great salesman, Keith! He was able to give me security in knowing I made the right choice.
Great personality and very helpful! Keith was able to give me security in knowing I made the right choice.
Thanks Taylia, just what we want to hear. Enjoy your new car!
Excellent customer service
I had the pleasure of being served by Keith at the Helensvale Von Bibra dealership. Keith and the lovely team made the search for a new car fun and listened to what i was looking for and assisted me in finding what i was looking for in an incredible, timely manner. I would also like to give a special mention to Keith's fantastic "House party" hair style. 5 star service!
It's a good hair style, isn't it?!! Thanking you for the great review for Keith and the team, we super appreciate it.
Very enjoyable experience
I was very impressed with the network of used cars that were available and how Ashley was able to find me a car that is very suitable to my needs. Also impressed on how much work they put into getting the car up to scratch prior to me picking it up
Many thanks Ian, safe travels on the road.
Great service from Lachlan in used cars
Great experience getting into a new used car. No high pressure, great attention to detail on the car. Thanks Lachlan.
Thanks for the 5 stars Brad, enjoy your new car!
Excellent customer service
Marko was very attentive and courteous to my wife and myself.
He quickly identified the most appropriate vehicle for my special needs.
Together with Brendon Welch, we were advised of future availablity, and not pressured for an instant decision.
Our buying decision was influenced by the excellent service we received in a very professional and friendly environment.
Gordon Green
Many thanks for the kind words Gordon, we appreciate your business.
Amazing service!
Very appreciative of the service from Lachlan, Richard and Glen! They were really great, would definitely recommend to anyone!
Many thanks Joanne
What a winner - CX5 form Lachlan
Lachlan - has really supported this sale by making sure the vehicle was available and well presented. He has worked quickly and really paid attention to the customers (*me) needs. I would recommend any of my colleagues and friends to go and see him for their potential vehicle requests.
Enjoy your new CX5 and many thanks for your kind words and business!
Fantastic support and service.Trustworthy and honest
Shown a great car, delivery for first viewing because of distance
Way beyond normal service
S
Congratulations on your new car Liz, great to hear Lachlan and the team at Helensvale went above and beyond! Thanks for your business
- 2 reviews
Great Service
Great customer service and attention to detail definitely shop here again
Many thanks Darren
Ecstatic customer!! Thankyou!!
I am extremely happy with the outstanding service I received from Claudiaus.
Very friendly and approachable. He seems to be more interested in finding the perfect car for me then making a high sale. As for the rest of the team also amazing I would highly recommend this place to anyone. This Took the stress away with an easy exchange. Can not thank Von Bibra enough I am one happy customer!!
Great to hear Claudius found the perfect car for you Sandy! Thanks for the kind words, safe travels.
Picking up wagon
Oliver Geri was EXCELLENT from the moment he first came out to introduce himself right to the handover of the car. He has kept me in the loop with everything that has gone on with the car and is a credit to the Von Bibra team. I will be recommending Oliver and Chloe and the team at Vob Bibra Robina with anyone that I know who ends a car, thanks again Oliver, you are a legend and have made this experience for me very memorable. Luke De Giorgio
Thanks Luke, loved reading your feedback about Oliver, Chloe and the team! Congratulations on your new car Luke.
Couldn’t have been easier!
Knew what I needed in the next car. Looked around. There it was in the yard. Russel helped all the way through with all the info and paperwork required. And there it was-a few days later, all shiny and sparkly and with a bow ready for me to drive home. Thank you von Bibra Robina and thank you Russell. Much appreciated.
It was a pleasure Marianne, a big thanks for the 5 stars!
Bespoke service
We recently bought a used vehicle to replace one that was destroyed in a crash. Von Bibra helped to match
Thanks Colwyn, we appreciate the kind review.
Extra Information
Other Car Dealerships
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Thanks Chris, we hope you love your new Peugeot - a great buy!