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Reviews

4.4

125 reviews
5
(84)
4
(26)
3
(3)
2
(2)
1
(10)
  • Build Stage
    • Post-Construction (5)
    • Mid-Construction (1)
  • Customer Service
    5.0 (2)
  • Site Admin
    5.0 (1)
  • Timeliness
    5.0 (1)
  • Plumbing & Waterproofing
    5.0 (1)
  • Electrical & Lighting
    5.0 (1)
  • Flooring
    4.0 (1)
  • Transparency
    5.0 (1)
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HayB

HayBGoldfields, WA

Forever home

published

Building with country builders was a no brainer. Our Sales rep and Build supervisor were excellent to deal with. They were available whenever needed and no problem was too big or small. We are thrilled with our new house. Unfortunately a couple of things weren’t up to scratch and we are still waiting to have one of these sorted.



Customer Service
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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The reviewer stated that an incentive was offered for this review

J and T Smith

J and T SmithSouth West, WA

  • 6 reviews

Dream home, dream builder!

published
Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
Construction End DateDecember 2022
See all answers
1 comment
WA Country Builders
Rachel C.WA Country Builders

Dream Home

published

This was my second home built through WA Country Builders and the building process was just as consistent the second time around. The admin team were fantastic and gave plenty of insight on how to modify the home to make the most use of light and space on a small block. Cliff managed the construction of the home extremely well and had the home completed before the predicted completion date; allowing me to move into my new home in time for Christmas. I would definitely recommend WA Country Builders to any new home builders.

Construction End DateDec 2016
1 comment
WA Country Builders
Rachel C.WA Country Builders
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Vicky M

Vicky MAlbany

  • 2 reviews

A stress free experience

published
1 comment
WA Country Builders
Rachel C.WA Country Builders
Dele

Delecranbrook

A fast and efficient build

published
Build StagePost-Construction
1 comment
WA Country Builders
Rachel C.WA Country Builders
hylacola

hylacolaMira Mar

Very happy with our new house

published

Contract documentation was very thorough. Any queries were promptly answered. The building supervisor 'fast-tracked' the build so that we could move in by Christmas. A couple of minor issues were promptly resolved. We had no contract variations involving $ after the contract was signed. Overall very happy with the quality of the build and the time to construct. Highly recommended!

Build StagePost-Construction
1 comment
WA Country Builders
Rachel C.WA Country Builders

Thank you for this lovely review Hylacola. So glad that you were you very happy with the quality of the build and construction time, very special to be in by Christmas! Wishing you all the best in your new home.

New Build

published

The build was very well managed and queries responded to quickly, efficiently and politely. The house went up quickly and we are very happy with the workmanship and build quality of the property.
Final cost was around 10% higher than estimated due to circumstances which could not have been foreseen by either party.
Overall very satisfied with our second WA Country Builders home.

Build StagePost-Construction
1 comment
WA Country Builders
Rachel C.WA Country Builders

Hi Bid, thank you for this great review of your second WACB home! So glad to read that your build was well managed and presents true workmanship/building quality. Wishing you all the best in your new home. Thank you.

Ela M

Ela MAlbany

Fantastic service all round!

published

Our build was managed fantastically! From pre-start to moving in, we were kept in the loop the entire way and any questions we had were answered promptly. The workmanship and quality of our home was faultless and done quicker than we would have ever hoped for! We were extremely satisfied with all aspects of the company and are thrilled with the finished product!

Build StagePost-Construction
1 comment
WA Country Builders
Rachel C.WA Country Builders

A quaint home amongst the trees

published

I’ve recently finished building my first and own home. I found the build very well organised and was completed earlier that estimated. Overall the workmanship is excellent, the brickwork especially impressive, only some minor finishing issues. The construction supervisor and contract team were efficient and very pleasant to deal with. Some small communication issues during the planning process but did not detract from the overall great experience of building with WA Country Builders. I would recommend them highly.

Construction End DateJul 2018
1 comment
WA Country Builders
Rachel C.WA Country Builders
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TashnAsh

TashnAshEsperance

Our Forever Home

published

We are happy we chose to build our family home with WACB as their customer service from the initial planning through to the build completion has been excellent. The workmanship and quality of the build appears very good in the initial couple of months we have been in. Our building supervisor was very helpful in supporting us to make adjustments during the build. We would definitely recommend WACB to others.

Construction End DateJul 2018
1 comment
WA Country Builders
Rachel C.WA Country Builders
chelsea

chelseaAlbany

Easy build process

published

Building with WA Country was mostly an easy and enjoyable process. Our building supervisor was fantastic with great communication, and any issues were dealt with quickly and efficiently. I cannot fault the attention to detail or quality of workmanship. There were no hidden costs for our build or unexpected surprises. Build time was as estimated and there were no hold ups or delays in construction.
I had some issues with discrepancies from pre-start requests and design changes not being reflected in building plans and receiving incorrect information at pre-start, however all of these issues were very quickly rectified by our building supervisor.
Overall very happy with our build.

Construction End DateJul 2018
1 comment
WA Country Builders
Rachel C.WA Country Builders
Marian

MarianSouth West, WA

  • 2 reviews
  • 1 like

Maintance has let this company down.

published

WE loved the design and the overall build was without major issues. We have now been in this home for 8 years and we have had a lot of issues with render falling out, mould, cracks and nails coming through the ceiling in alfresco. Issues with rust in bathrooms and doorways. We have spent money fixing these issues ourselves as we have had no reply from country builders. My advice to anyone building with this company is not to be complacent and also check out other builders especially after sales service.

Construction End DateNov 2010
4 comments
WA Country Builders
Rachel C.WA Country Builders
Marian
Marian

Bunbury and the build is in Dalyellup.

WA Country Builders
Rachel C.WA Country Builders
muzshan

muzshanBusselton

  • 6 reviews

Quality product, competitive price, mostly we just love it !

published
Construction End DateJun 2017
1 comment
WA Country Builders
Rachel C.WA Country Builders
Amanda

AmandaBunbury

Our First House with WACB - Love living in it!

published

We chose WACB for the great customer service we first received when looking along with the quality of their homes. We are both very happy with the workmanship and build quality of our home.
The building was managed very professionally and communication during the progress was excellent. We were kept up to date and all our questions were answered promptly.
Customer service and support was excellent throughout. All the staff were extremely helpful and friendly. We would have no hesitation in building with WACB again. Thank you again for our beautiful home.

Construction End DateSep 2017
1 comment
WA Country Builders
Rachel C.WA Country Builders
Kirsty November

Kirsty NovemberBunbury

  • 2 reviews

Excellent service

published

The workmanship and build quality of this house seems to be in excellent order. Although we have only been in here a short amount of tim there seems to be no cracks or anything in the walls or ceiling.
The building was managed in a timely manner and was kept up to date with the progress, we even got in a month earlyier than firstly predicted :)
Customer service and support was excellent throughout the entire build. :)

Construction End DateJul 2017
1 comment
WA Country Builders
Rachel C.WA Country Builders

Hi Kirsty, we aim to provide all our customer with great service and take pride in our workmanship and quality of build. We hope you enjoy your new home. Kind regards.

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One happy customer!

published

I am very happy with the whole experience provided by WA Country Builders. Everyone I dealt with from start to finish were professional, happy and a pleasure to deal with. The house is fantastic and I would have no hesitation in building with them again. There was a great line of communication and an answer was always given to any queries I had.

Construction End DateJul 2017
1 comment
WA Country Builders
Rachel C.WA Country Builders

Hi Anthony, Thank you so much for your wonderful review. Its important to have great customer service to understand the needs of our clients. We hope you enjoy your new home. Kind Regards.

My 2nd house with WACB

published

I built my first home with WACB and have now built my second home with WACB. For the second time around they have made building an easy, efficient, friendly journey. Any issues with the local council, estate developer and throughout the build were dealt with professionally and efficiently.
My profession is in the building industry, and my experience with WACB as both a supplier and a customer is the reason why I would have no hesitation in building with WACB for a third time.

Construction End DateApr 2017
1 comment
WA Country Builders
Rachel C.WA Country Builders

Hi Megan, Having trust in your builder is the best quality in building a home as you would already know. We are so glad that you have chosen WACB for both of your builds. Thank you very much for your review. Kind Regards.

Best decision ever!

published

1. We are very happy with the workmanship and build quality of our property. We checked on the build regularly and couldn't fault the work.
2. Our build was very well managed. In fact, it was finished ahead of schedule.
3. Customer service and support was amazing. Any issues (which were few and minor) were dealt with promptly and efficiently.

Construction End DateSep 2016
1 comment
WA Country Builders
Rachel C.WA Country Builders

Hi There,
Thank you very much for your review. All of these points listed are very important when building a home and we are glad we could provide these to you. Enjoy your new home. Warm Regards.

Alicia

AliciaPerth

Our dream home

published

Workmanship was excellent. Any faults or things needing to be fixed were done as soon as we asked during all periods of the build including during, the end and after we moved in.
Build constantly moved forward. Country builders were very accommodating to all of our requests to floor plans, switching out appliances and installation of items of our own choosing.
Customer service was okay but considering this was our first build and we didn't live near the site we were left in the dark. More regular updates would gave been nice.

Construction End DateFeb 2017
1 comment
WA Country Builders
Rachel C.WA Country Builders

Our perfect retirement home

published
Construction End DateNov 2016
1 comment
WA Country Builders
Rachel C.WA Country Builders
Page 1 of 7

Questions & Answers

sven

svenasked

WA Country Builders

Afternoon
We have build with WA Country builders Geraldton Office in 2015, which so far has not been a very happy experience. I have received a notice yesterday that our maintenance request has been rejected.
The same request was approved in 2015 & 2016 same issues. I am not satisfied with the way it has been assessed by Geraldton WA CB and would like to bring this to the attention of the WA CB head office.
Can someone provide me with the relevant names and contact details?

Thanks
Sven

1 answer
WA Country Builders
Rachel C.WA Country Builders

Hi Sven, please see below details:

tel:1800227161

If you require more details, please see our website [as per link above]. I am sure we can resolve any maintenance queries in a timely manner. Thank you.

Marian

Marianasked

WA Country Builders

I have had various issues with our home and we have paid trades people to fix these issues. Our Al fresco ceiling has mould and cracks we have had this painted by a painter twice and still have issues. Would Country Builders do anything about this?

4 answers
Marian
Marian

Just as I thought no response.

WA Country Builders
Rachel C.WA Country Builders

Hi Marian, apologies this has not be seen/answered properly. For urgent home issues it is advised to contact your local WA Country Builders office with your concerns. Alternatively please let me know your build address and I can pass your details on to our team. Kind Regards.

Marian
Marian

Have contacted country Builders Bunbury regarding render falling out and was told it was cosmetic. Someone was going to get back to me, never happened. My daughter is still waiting for maintance to her home which is now almost 2 years. So you can see I would be wasting my time.

chan09

chan09asked

WA Country Builders

Any one built in Busselton area and what is there experience?

3 answers
Alicia
Alicia

We lived in Busselton while building in Bridgetown. Your build will depend on your building supervisor and the shire. Overall build costs may be higher due to it being further away from Bunbury (and where lots of trades are based). We could do most things via the local office but had to go to bunbury for the big things (and majority of communication based from there too.)
Just check where you build in busselton and what extras are needed. Ie do the sites have water, power, sewerage. Any covenants on the estate. Busselton has tons of new houses and a huge variety of site types. Those things add time to the build (and costs).
If you have specifics ask?

chan09
chan09

Hi Alicia
Thanks for the answer.
We live in Bunbury,so should not be an issue.
There are no major covenants on the land.
Is there any particular supervisor you were happy with WA COUNTRY Builders

Paul B
Paul B

We built in Busselton with redink. After service was terrible and building supervisor was not on the ball. Wrong air con installed, lots of maintenance issues that arose after house was built, had major issues getting anyone to address them. Plastering in house must have been done by an apprentice and various other things I wasn't happy with the finish. On the plus side they kept to build time frame.

Get an answer from our members and WA Country Builders representatives

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