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Reviews

3.1

77 reviews
5
(25)
4
(16)
3
(3)
2
(8)
1
(25)
  • Build Quality
    1.8 (5)
  • Value for Money
    1.4 (5)
  • Ease of Use
    2.0 (5)
  • Cleaning & Maintenance
    2.8 (4)
  • Noise Level
    3.7 (3)
  • Internal Layout
    4.0 (3)
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Ryan

RyanMetropolitan Adelaide, SA

Has been looked at 4 times. Not fixed, same fault.

published

Purchased at Harvey Norman for $2,400.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 3 person(s)
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GreenVomit8

GreenVomit8Sydney

  • 11 reviews
  • 1 like

Could have been better

published

Had some electronics replaced under warranty which was ok. Had some issues with drawers and Ice trays braking. Now we are having issues with the alarm going off and we think there is an issue with a temperature sensor. Has some cracking at the bottom. Time for a replacement.

Purchased in August 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 4 person(s)
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Kat92

Kat92Queensland

Don't buy Westinghouse

published

Purchased in June 2021 at The Good Guys for $970.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 2 person(s)
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Elizabeth

Elizabeth

  • 8 reviews

Bad fridge and bad customer service

published

Purchased in May 2021 for $1,050.00.

Build Quality
Ease of Use
Value for Money

Cooling control back to front - dont buy Westinghouse

published

We recently discovered after many months of expensive food waste, inadequate cooling and the expensive cost of an unnecessary and service call that the reason our fridge wasnt cooling properly and that we were wasting so much food was that the temperature control is back to front. One would think that getting the temperature control correct on a fridge is a fairly important and basic aspect of refrigeration. Would think twice ever buying this Brand again

Purchased in June 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
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Stu

StuSydney, NSW

  • 10 reviews

I've been very happy with this model.

published

I inherited this fridge over 8 years ago, and it has never given me a single problem. Perhaps this is because it has never been moved in that time, and I wonder if other reviewers have issues after frequent moves. I haven't had any of the plastic parts break like other reviewers. It has never even needed a new light. It's always the right temperature, no rust or corrosion, and the seals are fine. The vegetables stay crisp in the crisper and the freezer works a treat (we always keep the freezer section fully stocked). It's a very quiet fridge and easy to keep clean. The fridge is a share fridge, and so gets frequent usage. .

Date PurchasedJan 2011

Substandard interior parts

published

Whilst we have been happy with the cooling provided by the fridge and freezer, so many of the plastic parts have broken within a short time of owning it and this has made it very difficult and frustrating to pull drawers in and out. The ice cube tray also broke on a couple of occasions, making it completely unusable and this is upsetting, as this was one of the main reasons we decided to purchase this particular product. No wonder this product has been discontinued! Very unhappy with the company’s response to my feedback and request for replacement parts.

Date PurchasedNov 2014
OZUSER

OZUSERMid North Coast, NSW

  • 5 reviews
  • 5 likes

Great Fridge

published

We have had this fridge since new and in 7 years it has not given us any problem not even a blown light bulb
it seems to be sturdily made
the crisper draw cannot be fully opened with door only at 90 degrees would be our only complaint but it situated in an alcove with a side wall

Date PurchasedMar 2011

Fridge and freezer wont cool.

published

4 yrs old and wont cool. Compressor runs, fan works, condenser gets slightly cool but wont get cold. Replaced control unit with no change. The important spare parts cannot be found listed under this model number and I suspect its discontinued because Westinghouse (aka Electrolux) know it's faulty and dont want to support it. Very disapointing for an expensive fridge from two big brand names, Westinghouse and Electrolux.

Date PurchasedJun 2014
Bottom Mount Fridges / Refrigerators

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Andy

Andy

  • 2 reviews
  • 2 likes

Only 5 years old. Fridge doesn’t cool

published

This fridge is only 5 years old and the fridge section has just stopped cooling. Freezer is fine. Totally unacceptable for an expensive product to not last. Could not recommend this brand. My daughter’s Samsung is 15 years and still going strong. I am very disappointed in this product. Will try and fix but by the sounds of it this is an inherent fault.

Date PurchasedOct 2012
1 comment
Westinghouse
ELECTROLUX ..Westinghouse
wombat

wombatQLD, 4217

  • 21 reviews
  • 1 like

One of the best fridges we have had

published

Never give us a moments problem in the 3 years we have had it always the right temperature no rust or corrosion good seals, shelves and baskets the vegetables stay crisp and the freezer works a treat very quiet fridge and easy to keep clean and we have moved it a few times now.

Date PurchasedDec 2014

Seals never worked. Don't buy Westinghouse would not honour warranty

published

Seals never worked and Westinghouse wouldn't honour the warranty. When of the most expensive brands but horrible product. Don't buy Westinghouse. Even on the highest cooling the fridge was never cold enough. Don't buy Westinghouse.

Date PurchasedApr 2015
1 comment
Westinghouse
ELECTROLUX ..Westinghouse
MrsYogi

MrsYogiAdelaide, South Australia

  • 28 reviews
  • 6 likes

Great family size fridge!

published

We have had this fridge for 2 years now and absolutely love it. We are a family of 4 and had to upgrade because our old fridge simply couldnt fit what we needed. This fridge has two large pull out draws for fruit/vegetables which hold a lot. They also fit Tupperware Fridge Smart containers perfectly. The draw in the freezer is a little bit flimsy but hasnt broken...yet! Quiet to run and chraper to run then our smaller fridge! A great size family fridge/freezer!

Date PurchasedMar 2015
SusyQ

SusyQMelbourne

  • 3 reviews

A happy purchase

published

Maintains the right temperature in all compartments but a tad noisy when the compressor operates. Very easy to clean. I love the upside down design, the sturdy brushed stainless steel handles, the stainless steel panels on the doors and the glass shelves. The 510L space is perfect for my family. I recommend it for familes up to 5 people.

Date PurchasedMay 2016
Cactus

CactusSouth East Queensland, QLD

  • 7 reviews
  • 1 like

roomy and quiet

published

A nice sleek, roomy fridge with a big bottom mount freezer.
The "secure" medicine compartment is flimsy and useless, but the rest of the fridge is great. I particularly like the glass shelves, and the crispers which have a little switch so you can change the humidity level depending on what you want to store in them.

Date PurchasedFeb 2017
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Sam

Samsydney

Sorry I paid $1371.00 for such a poor quality stainless steel fridge and the worst customer service

published
Date PurchasedJan 2013

Fridge part stopped working

published

I have had the fridge for 4 years and have kept it like a new fridge and not overloading it .Got up in the middle of an extreme heat wave to find my cold water was not cold at all, in actual fact it was warm as was my milk which had turned to big blobs of sour milk. I dont have the money to buy another fridge as I am a pensioner living from week to week is there anything that can be done to help out in this matter. By the way the freezer works great. Regards Sharon

Date PurchasedJul 2012
Cass

CassRichmond-Tweed, NSW

  • 3 reviews

As of June 2016 all Westinghouse fridges now made in Thailand

published

It is still a good fridge 8 years later. Now buying a new fridge due to needing more vegetable space.
Long shelf on door broke and we paid for the replacement as it a much used shelf.
The icemaker tray broke but didn't replace due to price to replace it and lack of real need for it.
It is quiet and doesn't freeze up the vegetables like the Fisher Paykel one we had before.
Rusted a bit by the door handle, inside the door edge and at the top of the door - but we did live by the beach so I imagine this is pretty normal.
We were told these refrigertors are now made in Thailand and best not to buy one again.
No crack in the bottom of the fridge as mentioned by other reviewers.

Date PurchasedDec 2008

Great Fridge

published

Love this fridge as it keeps the food crisp for much longer than any other fridge I've owned. The crisper is fantastic and I now understand just how Woolies/Coles can store fruit for so long and say it's fresh, coz this baby rocks. It runs quietly for the most time, though in the middle of the night I can hear the fan running at times. Cleaning is a breeze as is removing and adjusting the shelves. Have always liked Westinghouse, and hopefully Electrolux will continue the good name for this brand. The fridge hasn't missed a beat in the 18 months I've owned it.

Date PurchasedJun 2015
MusicVeg

MusicVegSan Remo

  • 8 reviews
  • 1 like

Great roomy Australian made fridge

published

Have owned for a year and a half. I love my Westinghouse with freezer on the bottom, so much easier to use this way. I can find everything easy, has lots of room in door and big vegie bin. I did not find it noisy at all, at first you wonder what all the strange sounds are but it settles down after awhile, My vegies have been lasting longer so am happy. Has a great ice maker if you need it. Shelving can be adjusted and lots of room at the top too. This replaced a cheap Hellar which started playing up as soon as the one year warranty was out. I bought extra warranty with Westinghouse but don't think I will be needing it. I highly recommend this fridge and support a great Australian business.

Date PurchasedJun 2015
1 comment
MusicVeg
MusicVeg

Still going strong with no issues at all. Be interested in hearing from Westinghouse why this model has been discontinued and what is it's replacement. Still if you can get a new or second hand one still might be worth it.

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Questions & Answers

Martin

Martinasked

WBM4300WB (430L, White)

What needs to be done before a power outage? Is it correct that the plug should not be pulled>

Martin

No answers
Mark

Markasked

WBE5100SB (510L, Stainless Steel)

Hi there, Can someone please tell me how to adjust the thermoset. I can see the digital display but nothing happens when I push the button. Thanks

No answers
Mike D.

Mike D.asked

WBE4300SB (430L, Stainless Steel)

The fridge (top) compartment is freezing food and water! The control display shows the fridge temp to be 7 degrees, which is higher than recommended (3-4) and definitely higher than actual - since it freezes.
How can i fix this? Thx.

No answers

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