Reviewer Photos & Videos
Nick M.Sydney Surrounds, NSW
- NSW, Orange
- Verified customer
Looks good
house looks great
Had our issues with water pipes and council and time frames but looks great and yes like the other reviewer manny and Liz were helpful
overall value worked out amazing for us
They have standard design with att arched granny flat
Better value compared to cost of other options like Metricon or gj Gardner
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Monica V.Sydney, NSW
- NSW, Baulkham Hills
- Verified customer
Excellent
Bellriver just completed my first house, I have been truly satisified with the house. I had a couple of issues during the construction stages and all of them was addressed by Matt Warton. I am lucky to have Matt Warton to keep me posted with the progress of the construction. He was very honest and professional.
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johnCentral West, NSW
- NSW, Orange
- Verified customer
Disappointing
disappointed at final many things not fixed but assured they would construction manager head in sand got our money and now left to warranties painting very bad all over house insects get in laundry door shed door warped asked draftsman to remove large window in family room and fit two windows and inbuilt fire place nothing centred we have to live with this carpet coming apart at joints, very bad cracks in shed floor and alfresco, tilers left a stained mess on shed floor back sliding door not level have to jam with cardboard to keep screens open, floor tiles have coating over them waiting for solution from them don't build with them very friendly until they have your money light switches set at 1400mm not the A/S std of 1220mm
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Iqi M.Sydney, NSW
- NSW, Baulkham Hills
- Verified customer
Excellent Professionalism and Quality work by Bellriver!
From day one the process was very smooth and easy for us. They started construction on time with no delays. I have to say we were lucky to have construction manager like Matt Warton. He kept posted on every Friday the progress of the construction. He was very honest and professional. There were few ups and downs but at the end all ends well. We hear lots of stories about builders but honestly Bellriver has proved us how professional and quality builder they are.I would suggest anyone without any hesitation about Bellriver. I would like to thank again Bellriver and their professional management team.
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Gulshan Ara HossainSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Excellent Professionalism
I just moved in to my new home and it is looking great. There is none so far that need attention and rectification. I like the way it turned out. Every person associated with Bellriver Homes have been truly cooperative and have willingness to take action in no time. There were some ups and downs during the construction phase and once notified they were promptly handled. I must say that Customer Service Officer Liz Latham is honestly a very proactive person. My site manager Immanuel Bekhit has high degree of attention to detail and he knows his work the best. I am very happy to have Bellriver constructed my new home.
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Md Azmal HossainSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Bellriver Has Done it all!!!
I have been truly satisfied during the construction stage of our new home knowing that Bellriver specially Site Manager Mr Immanuel Bekhit would be looking after the whole process. Liz Latham helped me out with many enquiries and issues and they were all sorted out in a professional manner. I had couple of issues during the construction stage and all of them were addressed promptly by Mr Immanuel. I liked the qualty of work and finishings. I would recommend Bellriver without any hesitation.
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- NSW, Baulkham Hills
- Verified customer
Started fix defects.
Thanks to PRODUCT REVIEW.
Waited for responding from bellriver homes.
After making a review here..
Some tradies contacted us.
Warranty manager started to work for us.
Thanks for that.
I hope that not to upload previous review again.
I belive that bellriver will fix defects as soon as possible.
I believe that bellriver will make my family happy.
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Rutva PatelSydney, NSW
- 3 reviews
- Bellriver Homes
- Verified customer
First home with bell river
We have build our first home at Riverstone with bell river. We got bell river recommend by friends. The overall process was smooth and easy going. Big thank you to Mat.W for being there at every step. He keeps us posted on every Friday in regards of progress of construction. He was very honest in his work. Their were few ups and downs but all ends well. I think I would still suggest that if you are in construction stage and if customer wants to upgrade or change something minor by paying money you should let them do it. I would like to thank you carlene gomes the studio manager, Liz Latham customer service officer and ray almahana client executive for going above and beyond. Keep up the good work.
Regards
Rutva
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Hemang B.Sydney, NSW
- NSW, Baulkham Hills
- Verified customer
Quality, Craftsmanship and beautiful home
After meeting a range of builders, we decided on Bellriver to build our dream home and in the end they deliver it. There pricing was comparative given our custom design. I feel it is rock solid house and beautiful family home. Given our first experience in home building we have had ups and downs and disagreement along the way but there was nothing which we could not resolve..... We wanted to move on set date and they made it happen and because of it, in my property there are few things which needs fine tuning and fixes but I have full confiden...Read more
ce that it will be resolved to our satisfaction. There are so many people helped along the way but I would call out few Ray Almahana - A real gentleman and young and enthusiastic sales person who was the reason why we chose Bellriver. Lisa in colour studio is just pleasure to deal with. Absolute professional and patient lady. Liz Latham - A delightful relationship manager, who is always there to support us and get resolution. I enjoyed all the conversation with her and assistance she provided along the way. Mat Warton - Our site manager - One and only Mat, a seasoned builder, extremely customer focused. For him safely first and then how do we preety it up. I consider myself lucky to have Mat and Liz to look after affairs. From the day we started construction without fail Mat gave me a weekly update. He made time to meet me on regular intervals. I was amazed with his punctuality. Never found any builder who stick to his promise like Mat did. He always listened to our questions, concerns and comments and found a solution for everything. His attention to detail and tenacity is second to none. He knows his stuff inside out and have 25 yrs of building experience which reflects in his supervision. He picked up so many error himself which we couldn't have picked up. Thank you Mat, Liz and Bellriver team....Similar opinion? Write a review on ieatwords.com.au!
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Gemma
- 2 reviews
- NSW, Baulkham Hills
- Verified customer
Best Experienced Building With Bellriver (With Very Helpful Site Manager Immanuel)
I had a best experienced building with Bellriver with the help of our Site Manager IMMANUEL, he is very helpful and make sure that customer is always happy. I would highly recommend Bellriver and look for Immanuel. Again Thank you Bellriver and Immanuel we are now enjoying our first week in our new built home in Marden park.
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Jonathan and GemmaSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Bellriver Homes is well recommended
The entire experience from signing the contract to the build of the house has been amazing and very smooth. Our Site Supervisor Immanuel has made the whole experience fantastically easy and I would recommend anyone thinking of building with Bellriver Homes to request for him or give him a call. He is always happy to accommodate our concerns and query. There maybe some minor issues along the way but Immanuel made sure that it was quickly rectified. I would happily recommend Bellriver Homes to my friends and family !!!!
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Arash Kayvan Sydney, NSW
- Bellriver Homes
- Verified customer
Overall, happy
They Were very good before I had the key, after having the key and handover they level of customer service, dropped.
My building managed by the delay but the workmanship was not bad and the builder was a nice gentleman.
During the handover, we weren't happy with a few of the works and the builder fixed it ASAP.
The final cost was slightly more than the estimated cost.
Generally happy with the building until now.
1 comment
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Disgusted with qualityHunter Region, NSW
- NSW, Orange
- Verified customer
Do not build with Bellriver - After sale care or service is not part of their family owned business
I built with Bellriver at Orange, at the same time as 2 other owners on either side. All 3 properties are now 4 months outside the 6 year builder's warranty and it is interesting to note that all 3 properties in the last 12 months have had major problems with mould, water proofing issues in the bathrooms, and damage to the foundations in both bathroom areas through using particle board in the wet area as the base. I am not a builder but would consider that if all 3 properties have the same issues, it is a result of faulty workmanship and/or p...Read more
oor material being used. Luckily the two other owners found the damage more than four months ago and after an enormous amount of pressure was applied, after much arguing it was fixed under warranty. My property was tenanted, and the problem was not noticed until tenant went under house to store something, Bellriver have refused to fix under warranty stating we are 4 months outside of their responsibility. Bellriver knew the building was imperfect, in the bathrooms prior to the 6 year building warranty running out, they should have rung me and issued a recall and inspected the property based on the other 2 properties having found to be needing urgent repair, instead they did nothing waiting for the warranty period to run out and I dare say breathing a sigh of relief they got away with not having to fix the issue caused by using particle board in a wet area. Think very carefully before signing to build with Bell River. I have tried contacting Management but they have not responded to my email or phone call.Similar opinion? Write a review on ieatwords.com.au!
- Bellriver Homes
- Verified customer
Great Care & timely completion
The building process was well managed by BellRiver Homes. Especially hats off to Mat (Building Supervisor) who took the stress out and from day one till completion was very transparent/responsive and took us through the whole construction process in smooth manner. The sales consultants were very good in the beginning as well especially Priyanka who almost planned things for us taking into consideration all our requirements and concentration on every detail of the plan. Great work BellRiver Team!
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Sherine and JesseSydney, NSW
- NSW, Baulkham Hills
- Verified customer
So easy, affordable and beautiful home
We recently moved into a Bellriver land and house urban packaged home in Jordan Springs. We found the entire process to have been really easy and affordable. From the beginning we fell in love with the display home and packages. We spoke to sales consultant Dyar, he was great. They weren’t pushing for sales and were always honest about inclusions, cost and availability of land lots. This initially sold us, as we found their approach so rare but exactly what we needed. Contracts were easy thanks to Liz, their were minor issues but resolved as ap...Read more
propriate. Phil was our site manager, he ensured everything was done in timely manners and kept in contact throughout. Our build time was within our 16 week promise build time. Once in the home, Phil remained in contact and assisted with minor issues, again all resolved. All in all since being in our home, which we love, I have recommended and have family who are now building with Bellriver. Highly recommend to everyone, so happy with our home.1 comment
Sonia B.Bellriver Homes
Very happy to hear you have enjoyed your experience with Bellriver. We hope you have many happy years in your new home!
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Morgan I.Sydney, NSW
- NSW, Baulkham Hills
- Verified customer
Frustrations yes but very happy with hindsight
After 10 years we finally got on with getting a house. Bellriver had a very good standard design with attatched granny flat. We went part way with another builder so know things can go badly.
If you've never been through the project. home process it can be hard to understand timing and upgrades. but overall I'm please with the price including many upgrades being well under 700k.
everything costs more than you'd think and take longer. but nothing beyond what seems to be normal for the industry. everyone was generally fine to work with.
wish i could be more help. i remember how
hard it can be to pick. ...Read more
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- NSW, Baulkham Hills
- Verified customer
Just starting the process
The process so far is a bit disappointing. There obviously is a lack of customer staff to manage customer inquires and the design / drafting process. Not sure why this is but probably trying to cut costs. Will update more as the process moves forward.
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- NSW, Baulkham Hills
- Verified customer
First home builders. Our positive building experience.
Our build was completed in 5 months. From the time we paid our initial deposit to move in day we have been very happy with our experience with Bell River. Being first home buyers it was very daunting starting to the process to build our first home. Bell River made this experience easy by taking the time to explain things to us. Every time we called the office with a query our call was returned. Our site supervisor contacted us every week and let us know what progress had been made on our home. The price of our home came back with in budget and much cheaper then other tenders we had received from other builders. All in all we could not be happier with our experience and would definitely recommend Bell River.
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Ibby UyanikSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Building my new home with Bellriver
Bell River was everything they said they'd be !
I am happy with the overall result of my brand new home.
After some difficulties within the earlier stages Bell River was able to provide us with some inclusions / upgrades to accommodate.
The building process was smooth and efficient. Immanuel was our site manager after picking up the job half way through. He did a fantastic job at ensuring everything we had previously asked for was met. We've enjoyed moving into our new home with ease.
I would recommend Bell River to anyone wishing to build their first home.
Ask for Immanuel to be your site manager too and you'll thank me later.
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AMNSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Terrible
Don’t build with bell river. They are terrible at what they do. When your home is built and in warranty it’ll be littered with defects which will take them years to fix. You will have to deal directly with all contractors who never turn up to fix the work they should have done right the first time.
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Questions & Answers
Dom Regoasked
Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope
[email address removed]
1 answer
Hi Dominic,
Thanks for your enquiry.
We would welcome the opportunity to discuss this with you.
Please contact Bellriver on (02) 8858 6100 and we can set up a meeting to better understand your design requirements
Thank you
Bellriver Homes
benbrownasked
We are hoping to build a Lachlan Homestead Home? Anyone built this home? We would love to be able to view the finished home via a photo at least?
Alison
3 answers
I wont recommend building with this company. They are dishonest people. I am sure about reviews that give them 5 star rating are fabricated and done through their own associates. I can list huge number of things about their mistakes and unfair dealings. Be safe.
They massive turn over in staffs ... your questions will it not be replied !!!
Double triple check your tender .. recommended to get your Solictor/ lawyers approval as it will set u back 5 months plus to get it right! Even better the fair trading to look into it!
Your plans will always gonna have errors so check it throughly!
High ratings ... prove it !
I asked to see the house ... to prove it’s a real estate / customers ... thumbs down ! No looking good at all like how we were told from day one ! All the bad reviews are coming true !!!
Agree 100% KaiTee! We spoke earlier about my review...im at the final stages of build and i'm so upset. They cannot get simple things right, i wish i never picked this builder. People cannot believe the stuff ups, i dont think they will last much longer!
DanyModaasked
I am about to put a deposit now and i am building the Bays Water 254. Anyone who has recent build with em if can help what wss the experience and what was the fix tender
6 answers
Be careful. they are not trustworthy people. just finished building with them. worst experience ever. fix tender is a joke. they will rip you off when you reach color selection. and things sales people promise before the contract changes after the contract signed and then excuses for not honouring those promises starts. I wont recommend anyone to go ahead and build with this company after what i have experienced. They may sound cheap as they advertise compare to other big brand building companies but they are not cheap at the end.
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What stage are you up to now in construction?
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Sonia B.Bellriver Homes
Hi, thank you for your review and sorry to hear you are having challenges in warranty. Please email your concerns to [email protected] and we will resolve any concerns straight away