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RechelleBPerth, WA
- 9 reviews
Brilliant and wish I had purchased one years ago
Changed to a Bosch Heat Pump Dryer after much research and could not be happier. Dries quickly, efficiently and leaves the laundry completely dry. You definitely need to read the manual first otherwise you wont realise how to use it properly as is different the old school conventional dryer. Definitely worth the money.
Purchased in November 2021 at Appliances Online for A$1,300.00.
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Terrible..does not dry the clothes
I've always bought Bosch..thought this would be a good dryer..WRONG...its awful. Maybe afterhours on end it ends up drying...complete waste of money.
This product is not providing what we bought it for..:(
Purchased in August 2021 for A$600.00.
1 comment
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Happyclient!!Greater Melbourne (Metropolitan), VIC
- 2 reviews
- Serie 8 WTW87565AU
- Verified purchase
Brilliant and efficient especially when paired with a top-load high-speed-spin washer
We bought this model after looking into the different heat pump driers. My wife was adamant that speed of drying was important as we have 5 kids as was worried about this new tech. I wanted efficiency. What we found is that provided you have a high speed spin washing machine (we have F&P top loader), the dryer works very well as the load that goes in the drier is not as heavy with water. Highly recommend this model. The more expensive higher efficiency model simply has a smaller heat pump in it, so its slower and dearer. Easy to use, German tech. Older inefficient drier types get hotter and may be better for very wet loads, and they probably accounts for some of the negative feedback I saw about heat pump driers.
Purchased in April 2021 at e&s for A$1,490.00.
1 comment
Bosch H.Bosch Home Appliances
Hi Happyclient,
Thanks for your review. We really appreciate the positive feedback about your Bosch WTW87565AU Dryer, we're glad to hear that you highly recommend this model.
If you have any questions... Read more
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Find out how Bosch Serie 8 WTW87565AU compares to other Heat Pump Clothes Dryers
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neville00AU
- 2 reviews
don't waste your money
Similar to other purchasers of this drier.Have owned Bosch dishwashers for many years. They are brilliant and can thoroughly recommend. Unfortunately would not recommend their expensive clothes clothes drier. Just out of warranty pump needed replacing. Puddle of water is now sitting in bottom of drum . Piece of crap grrrrrr
Purchased in November 2021 at Harvey Norman Retail Stores - Appliances for A$1,400.00.
1 comment
Bosch H.Bosch Home Appliances
Hi neville00,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your drier. If we can be of any help to you feel free to call us on 1300 369 744.
Regards,
Bosch Home Australia
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shreeGreater Melbourne (Inner), VIC
- 4 reviews
for such a expensive product their customer service is horrible!
purchased WTW87565AU/05 a year ago. Noticed a whirring abnormal noise just over a year after purchase and called Bosch for a service. Been sent around in circles for the last 2 weeks. Got a SMS on the 31Jan 2020 saying someone will be in touch with me in 24-48 hours---THAT DID NOT HAPPEN and then I called back and got another message on the 3rd Feb2020 with the same SMS saying someone will be in touch with me in 24-48 hours and THAT AGAIN DID NOT HAPPEN. so I called the number on the SMS and was told this person is part of marketing and not su...Read more
re why bosch gave his number. You pay a premium price for this so called German products but such poor customer service. I have 3 Bosch products but if this is the service I get, I shall make sure I do not recommend Bosch to anyone.Purchased in December 2021 at The Good Guys for A$1,500.00.
1 comment
Bosch H.Bosch Home Appliances
Hi Shree,
Thanks for your review, we appreciate the feedback on your Bosch Dryer and can appreciate your concerns. We'd like to help, if email us at [email protected], quoting BSH8241 in the sub... Read more
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This dryer sucks!
Where do I start ! The Sensors won't let you dry cloth that are half dry and stop functioning altogether! Cloth ball into knots because no reverse action therefore taking forever to dry. Had machine for some time now and in the beginning dried OK and was very quite. Now take 3 to 4 hours to dry one normal load and have to place three tennis balls inside to keep from knotting up all the time. Worse machine ever purchased and never again !!!! Last of all, the door is closed but my Famous Bosch sensors says, ''door is open '' and will not start now. Freaken nightmare :(
Purchased in March 2021 at Saturn for A$1,299.00.
1 comment
Bosch H.Bosch Home Appliances
Hi Hal,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your dryer. If we can be of any help to you feel free to call us on 1300 369 744.
Regards,
Bosch Home Australia
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Michael O.Sydney, NSW
- 11 reviews
- Serie 8 WTW87565AU
- Verified purchase
Great dryer
Was initially concerned that it mightn't dry as well as normal dryer but we are convinced. Pretty quick, doesn't steam up the house, and is very economical to run compared to old dryer. Very Quiet
Purchased in May 2021 at Appliances Online for A$1,381.00.
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Angry and disappointedWestern District, VIC
- Serie 8 WTW87565AU
- Verified purchase
APPALLING performance and staggering response by Bosch
I bought the machine and when it didn't dry any loads AT ALL I contacted Bosch only to be told "this machine is not designed to dry clothes" (exact words!). Had a friend ring and she confirmed same response. Currently going through drawn out process with retailer and will if needed escalate to consumer affairs complaint.
As well as not drying properly it does not reverse tumble so have to constantly untangle knotted clumps of laundry banging away in drum, will not work with part dried loads, cuts short programs if machine (falsely) decides loa...Read more
Purchased in March 2021.
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VictoriaSydney Surrounds, NSW
- 2 reviews
This is THE WORST APPLIANCE EVER don't waste your money like I did!
Do not be fooled by its big price tag and grand claims this dryer LITERALLY DOES NOT DRY YOUR CLOTHES. Do not have the regret that I do. STEER CLEAR.
Purchased in August 2021 at Appliances Online.
1 comment
Bosch H.Bosch Home Appliances
Hi Victoria,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Dryer.
We'd like to investigate, if you contact us on 1300 369 744 well ... Read more
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Find out how Bosch Serie 8 WTW87565AU compares to other Heat Pump Clothes Dryers
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HTBSydney Surrounds, NSW
Recurring problem with leaking
I have been happy with my Bosch condenser dryer for the two years it was in warranty, but now a few months after the warranty expired, water has been leaking out the bottom (onto the folding tray that is in-between the stacked washer and dryer). This happens regardless of whether there is water in the condensation unit (I regularly empty this). The technician first thought it may be the pump, but after replacement of that, the problem didn't go away. The outlet valve was then identified as the problem but a week and a half after replacing it, t...Read more
he water started leaking from the bottom again. Now I have to get the technician back again for more guess work which is inconvenient and expensive. I'm really unhappy that the problem returned - or actually that it occurred in the first place given how young the machine is and the fact that I spent more than average on Bosch appliances because of their perceived good quality and ability to last long. Only 6 months after purchasing the matching washer and dryer set, the sensor on the washing machine detergent door corroded and malfunctioned. I initially thought that was a "freak" thing but now with the latest dryer experience, I'm questioning the quality of all my Bosch items.Purchased in May 2021.
1 comment
Bosch H.Bosch Home Appliances
Hi HTB,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your dryer.
We'd like to help, if you email us at [email protected], quoting BSH746... Read more
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MattDarwin, NT
- 2 reviews
- Serie 8 WTW87565AU
- Verified purchase
How ironic. A dryer that doesn't dry...well takes 6 plus hours to!
I bought this dryer in 2017 from JB HIFI and to be honest, it hasn't been amazing at all.
Not really drying clothes unless you put things in there for like 5-6 hours when the cycle was meant to be 1.5 hours (or around there). For the price we paid and the claimed energy consumption, I thought this would be a no-brainer but boy was I wrong. I honestly thought that I wasn't getting things dry properly due to the fact that I hadn't spent time to read the manual etc so I did, and still couldn't have a win.
I am currently (as we speak) about to sen...Read more
Purchased in January 2021 at JB Hi-Fi Retail Stores for A$1,697.65.
1 comment
Bosch H.Bosch Home Appliances
Hi Matt,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your dryer.
We understand that you're unhappy with is an if we can be of any help to you feel free to call us on 1300 369 744. ... Read more
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chris2456Metropolitan Adelaide, SA
- 5 reviews
- Serie 8 WTW87565AU
- Verified purchase
Great family dryer
Great product to have and easy to use. Several options to tailor it to best suit each load. Would be great to have a manual override as once it senses there is no moisture, then it switches off.
Purchased for A$1,400.00.
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CharlieSydney, NSW
- 4 reviews
THE best dryer
Do yourself a favour and buy it; it hasn’t disappointed us yet. We choose a heat pump dryer to be more environmentally friendly as a main concern. The dryer is fantastic. Doesn’t give clothes that stuff, super dry feeling. It does a great job of drying in a decent amount of time (with quick cycle as options too) and is just super easy to use. Have had it for 3 months now, use it twice a week, and so far no complaints
Purchased in June 2021 for A$1,400.00.
1 comment
Bosch H.Bosch Home Appliances
Hi Charlie,
Thanks for your review. We appreciate the positive feedback about your Bosch WTW87565AU, we're glad to hear that it's going well for you
Thank you for sharing your experience.... Read more
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- Serie 8 WTW87565AU
- Verified purchase
Initially great, but only lasted 12months
This dryer performed well initially, but drying time has increased to the point where it is not fit for purpose. 2 technician callouts, both indicating nothing is wrong. Nothing has changed with the way we are using the dryer, it is simply not performing like it did when new. After sales service has been no help after 2 callouts.
Purchased in December 2021 at Appliances Online for A$1,500.00.
2 comments
Bosch H.Bosch Home Appliances
Hi Adrian R,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your WTW87565AU dryer.
We'd like to help, if you can email us at socialmedia.au@bsh... Read more
Hello,
I've contacted you via email on the 21/08 and have not received any response yet - This isn't improving our impressions of the Bosch brand. I have no doubt that if the warranty had expired, a problem would be found rather quickly.
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WessGreater Melbourne (Outer), VIC
- 4 reviews
- 2 likes
Best Dryer so far!
I’ve never used the airer outside again. It’s cheaper to run compared from my previews condenser dryer. Clothes are dried right even if I mixed up the load. Big barrel for big loads. pricey but worth it!
Purchased in February 2021 at Appliance Online.
1 comment
Bosch H.Bosch Home Appliances
Hi Wess,
We really appreciate the positive feedback about your Bosch WTW87565AU Dryer, we're glad to hear that you find the worth it
Thank you for sharing your review.... Read more
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Find out how Bosch Serie 8 WTW87565AU compares to other Heat Pump Clothes Dryers
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Karen505050South East Queensland, QLD
- Serie 8 WTW87565AU
- Verified purchase
Amazing dryer
This is best dryer I have had in 50 years. So quiet. Very power efficient because only have to do less loads. Love the light in tumbler. Takes big items such as blankets and sheets . Takes good sized load and doesn’t roll clothes such as sheets in a ball.
Great selection of drying options to dry different types of fabrics . Including Auto and manual time settings. Clothes come out soft and dry. Especially good for softening towels that have gone hard on clothes line. No shrinking or distortion of fabrics such as lingerie and woollens.
Handles delicate with care without pulling threads.
Purchased in July 2021 at Winning Appliances for A$1,376.00.
1 comment
Bosch H.Bosch Home Appliances
Hi Karen 505050
Thanks for your review. We appreciate the positive feedback about your Bosch dryer model WTW87565AU, we're glad to hear that you are enjoying you new dryer.
Thank you for sharing your feedback.... Read more
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JJChaiSydney, NSW
- 3 reviews
- Serie 8 WTW87565AU
- Verified purchase
I was concerned due to the price, however not now.
I put the Bosch to a test, and washed my king size doona. I have dried this in a normal vented dryer before and gave up. First I spun the doona at 1400 rpm to get as much moisture out as possible. Set the dryer on Down wear and increased the dryness level to 3 stars. It was dry in just over an 1 1/2 hrs, this is more than half the time a vented dryer would take. Also we have solar which really tops it off as being cheap to run. Washed linen sheets the next day, again dried soft and in a shorter time than I would have expected. I am more than...Read more
happy with the dryer and there is absolutely no moisture on the walls of my laundry. I found it easy to operate and clean, and it doesn't run hot. I was worried about the problem of sheet rolling in to a ball, I didn't find that a big issue, happens in most dryers. I really only had to untangle them once during the cycle. Wouldn't hesitate to recommend this dryer.Purchased in August 2021 at Appliances Online for A$1,377.00.
1 comment
Bosch H.Bosch Home Appliances
Hi JJChai,
Thanks for your review. We appreciate the positive feedback about your Bosch WTW87565AU dryer we're glad to hear that are you are enjoying your new appliance .
Thank you for sharing your feedback.... Read more
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wannabuynowMelbourne
- 5 reviews
- 3 likes
It’s only Bosch from now on!!
My 4th Bosch product. Have a slimline dishwasher, gas stove and front loader too. This heat pump drier is fantastic. I don’t have a clothesline so put everything in it. All dries perfectly with no damage. Not having moisture in the laundry is the greatest asset. Auto draining into back of trough too. Classy looking machine with very well made parts. Can’t fault anything. Had occasion to call help desk. English speaking staff and extremely knowledgeable. Thanks Bosch.
Purchased in July 2021 at The Good Guys for A$1,000.00.
1 comment
Bosch H.Bosch Home Appliances
Hi wannabuynow,
Thanks for your review. We appreciate the positive feedback about your Bosch WTW87565AU dryer we're glad to hear that you are enjoying your new appliance,
Thank you for sharing your feedback.... Read more
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The reviewer stated that an incentive was offered for this review
JodieGreater Melbourne (Inner), VIC
- 2 reviews
- 1 like
Drum doesn't reverse, so towels & sheets won't dry at all.
Because the drum doesn't reverse, after literally 1 minute of drying, the sheets or towels make a solid ball. Bosch support recommended removing the towels or sheets every 10 minutes to unbundle them. Doing it this way still took me 2 hours to dry one sheet. Pretty labour intensive, particularly for an expensive dryer.
Also, Bosch support recommended not using any of the programmed settings on the dial, because the dampness sensor is not sensitive enough, so the machine turns off before the clothes are dry. Instead, use the timer only, just l...Read more
ike you would on a cheap dryer. This dryer doesn't heat the clothes, so might be good if you're only using it for delicates. When you buy a dryer, check first that the drum alternates directions. It's essential.Purchased in June 2021 for A$1,390.00.
2 comments
Bosch H.Bosch Home Appliances
Hi Jodie
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your dryer
We'd like to help, if email us at [email protected], quoting BSH6284 in... Read more
I've already been in contact with support. See above.
Good Guys swapped the dryer for a different brand. All fixed.
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waynemFar North Queensland, QLD
- 2 reviews
- 1 like
- Serie 8 WTW87565AU
- Verified purchase
Finally solved drying time problem
Ok, to help others with the same problem that I had with clothes taking forever to dry.... turns out the filters needed a good scrub and blasting with a power blower to properly clean the filters. Vacuuming them is just not enough. Now getting satisfactory drying time.
Purchased in December 2021 at Appliances Direct Online for A$1,640.00.
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Questions & Answers
Gerryasked
I wish I'd read these reviews before I bought the dryer. Too many options on the front panel I can't even use it yet. Too complicated I just want to dry my clothes. It doesn't even start for me. Where can I get help to use it. Read the book but that didn't help. why can't these things be usrer friendly instead of have so many stupid options that we don't need.
1 answer
Bosch H.Bosch Home Appliances
Hi Gerry,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues navigating how to use the appliance. If the user manual is not for you, alternatively you can go back to the retailer you purchased the appliance from, and ask them to demonstrate a quick 'how to' for you. Or if you would prefer to speak to someone feel free to contact us on 1300 369 744.
R Saasked
Hi we have Bosch serie 8 dryer self cleaning condenser, earlier the water needs to be drained in the top box, i adjust the drain pipe, since then it doesn’t need emptying, is this normal or should i call Bosch
2 answers
Bosch H.Bosch Home Appliances
Hi,
Thanks for the question regarding your Bosch WTW87565AU.
With the drain system the condensate container should not need to be emptied so it seems you have fixed the issue you had without realising it.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Oh thank you so much!
Selasked
Hi,
We have this model and find that it doesn't dry and it takes forever and ever!!.
Could you please tell me what setting I should put on for clothes like socks, jocks and general clothing????
Look forward to you response.
Thanks Sel
3 answers
Bosch H.Bosch Home Appliances
Hi Sel, We recommend using Easy Care or Mixed Load program then you can alter your settings to Fine Adjust. If you think the laundry is still too damp when the drying program has ended, you can adjust the degree of dryness to achieve a particular dryness level. Please refer to page 23 & 24 of your user manual. Kind Regards Bosch Home Australia
I have the same problem - i hate my new dryer. I use Easy Care, put it to the highest drying setting and Cupboard + dry and it is still hopeless. Really disappointed in the product.
By the way - we only bought the washer and dryer a few months ago. Also, really poor quality electronics on the front - and too many choices for washing and drying that are never what you want, and have automated settings that you don't want and constantly have to change. Do not buy - stick to Australian goods in my experience. LGs, Simpsons, etc have all been great. Don't know why we switched to Bosch.
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Bosch H.Bosch Home Appliances
Hi Arlette,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Dryer.We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.