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JagViPerth, WA
- Verified customer
Excellent Customer Service
Had an amazing experience building our home with Content Living.
All the staff were helpful, always replied to our phone calls and emails.
Construction manager Rocky,Site supervisor Jason,and The Liaison officer Shelby were shown up great Professionalism until the key handover. Final cleanup of the site was very well managed.
We do strongly recommend Content Living to those looking to build their new home .
We got our keys already and preparing our self to move in to our New Beautiful Home.
1 comment
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Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
BrettMPerth, WA
- Verified customer
Extremely Happy Customers
We have recently built our first home in a new estate with many covernance’s that required Content to be extremely flexible and adaptable. Content helped us to design and create a beautiful coastal living home that met all our expectations and more. We felt valued throughout the whole process and appreciated when Content heard our concerns, These were always dealt with promptly. During construction we were privileged to have Nic as our supervisor. He was prompt, honest and reliable. We would highly recommend Nic to anyone who builds. When deal...Read more
ing with concerns or questions Shelby in the office always assisted us where possible and followed up. At our six month maintenance everything was fixed with no questions asked, these were all very minor Wear and tear issues. Sarah was a huge help! The quality of the build has been completed to a high standard and this has not gone unnoticed by other people building within the area. Overall we absolutely love our new house which has become our home. We would like to thank everyone at Content for creating the home we had envisioned for many years. We look forward to coming to Content for another future build. Brett & Katia1 comment
Customer Service Team A.Content Living
Good morning,
Your comments regarding the high standard of construction and our customer service are very much appreciated.... Read more
I hope you continue to enjoy your new home for many years to come. Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home Builders
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JordanBPerth, WA
- Verified customer
House is Amazing!
The build was managed well, it was built before the time we were expecting it . i few hiccups along the way but all were sorted professionally and everyone was happy.
We did end up spending a bit more over our initial budget but we are pleased the way the house turned out.
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for taking the time to share your building experience.... Read more
Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
Find out how Content Living compares to other Home Builders
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Gopi SelviPerth, WA
- Verified customer
BESTEST BUILDER IN PERTH WITH AMAZING TEN STAR STAFFS
We are one of the ever-happiest customers of the greatest builder and best customer experience that we have ever received in our life which is the one and only through Content Living. We build our Dream home through Content back in 2016 and moved into our house in 2017. What an amazing builder and we will never ever regret going through Content Living and thank god that we have chosen them. We have been living and I am sure will continue live in this house as there has been every perfection from all different aspects of the build and we are liv...Read more
ing the dream now and forever. We have been here for the last 3 years and I have to still and will continue to thank Content Living for their amazing assistance and I will never stop saying that they keep their promises and words from their heart. I still keep in touch with few of the staffs which has been amazing and they have never changed. They have been the same when I build my house where they have the best attitude and very helpful. Do you know who is the Captain who has been sailing this cruise ( Content Living ) for many years and still standing very strong and truthful and I am very confident this cruise will sail smoothly for many years coming? He is the Managing Director Gino Bastow, a wonderful man that we have met in person who is a visionary leader, very effective management and delegation skills, have a deep understanding of a multi-faceted business operation and a man of principle. To the people our there LOOKING FOR THE BEST BUILDER, this is not only a strong recommendation but please just contact Content Living and they will for sure will look after you very well. Only a person who had tasted the experience will say it out and we are one of them. Our best wishes to Content Living and they will continue to live people’s dream.1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for your continued support and recommendations.... Read more
I appreciate your feedback regarding our team, myself and the quality and service that you received. As always, if you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Kray KrayPerth
- Verified customer
Still providing great service years later
We built with Content Living in 2014, last night I spoke to someone online about requesting online copies of our plans. I have just received them - less that 1 day. Now that’s what I call a good service. Our build was great and we have had no problems with the house in the almost six years we’ve been here. Thank you content living - I know who I will be talking to when the time comes to build again!!
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for acknowledging the exceptional service you received.... Read more
Our team look forward to working with you again in the future for your next home. Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
GavinDPerth, WA
- Verified customer
Happy with the build look exactly how I pictured it
The build was managed well, I very happy with the final outcome. The build went pretty smooth, I had few issues which was immediately rectified when it was brought up to them, they were polite and listened to my issue and they were fix without hesitation. Thank you very much for our forever home.
1 comment
Customer Service Team A.Content Living
Good morning,
I hope your move went just as smoothly as your build.... Read more
Thank you for sharing how happy you have been with our service. Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
KamalHPerth, WA
- Verified customer
Maintenance even after 7 years
I build my house from content living and moved in 2012. Since then any maintenance problem just email them always get very quick response and send a maintenance team, even it is over 7 years still I got the same. Personally I’m really happy with their post maintenance customer service.
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for your great feedback for our Service Team.... Read more
I appreciate you taking the time to share. If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
- Verified customer
So content
I have been in my home for a few years now and I am still so happy with it. All the staff I dealt with from start to finish were so helpful and friendly. I always got updated regularly about the progress of my home and it was so exciting. Thanks content living
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for writing a review, it is lovely to hear you are still happy with your home years later.... Read more
If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
KirstyVPerth, WA
- Verified customer
First home builder taken well care of!
From the very beginning Content stood out to me. I was tossing up between 2 building companies and Content gave me more creative control in making MY home. I had to make little compromises as they emphasized this was MY home and that I had to be happy. They went the extra mile to come up with something I liked before I even signed. During the build any questions and queries I had were answered promptly and adequately, I was never ignored.
The build was well managed. The workmanship of the house was to standard, and not bad by any means but...Read more
there were some small details in the workmanship that could have been done or done neater. There were no hidden surprises in the cost at the end of the build, but I will say really be happy with all your decisions at pre start, take your time and don't rush. Try and be as organised as you can before your pre start meeting because there will be a variation fee added to any changes once the build starts, no matter how small. The staff are very helpful at pre start and spend the time with you whilst making your decisions but it's better going in with an idea of what you want. Thankyou Content for my beautiful new home!1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for building with us.... Read more
We wish you all the best with the move. Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
Find out how Content Living compares to other Home Builders
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PGrgPerth, WA
- Verified customer
Excellent builders!
Excellent builders. Build my first home with them. Felt comfortable throughout the build process.
They do listen to your problems and rectify it in a timely manner. Communication was never an issue.
Cost of build was quite competitive as well. The products used were of high quality.
Overall, I would definitely recommend Content Living to anyone!
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for your recommendation.... Read more
Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
- Verified customer
Excellent service
From the first enquiry to completion the process was delivered with professionalism. All our questions were answered by the knowledgeable salesman, the selection of colours and materials, the alterations and recommendations were conducted effortlessly. We are very pleased with this build and would not hesitate to use Content Living again and will strongly recommend them to family and friends.
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for your comments regarding our professional team.... Read more
I wish you all the best with the move. If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
- Verified customer
Very happy
I am very happy with the home. The build was well managed and is of great quality. There were a few minor issues through construction, but they were all attended to quickly. I am happy with everyone that I dealt with and would recommend people to build with content living
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for your comments with the quality of your new home.... Read more
I wish you many years of happiness in your new home. If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
GabbyMPerth, WA
- Verified customer
Great experience with few minor issues
Few communication issues to begin with when dealing with the sales consultant. These issues were identified in our prestart meeting where our prestart consultant was understanding and happy to correct errors. The workmanship/quality of the build itself has been excellent and communication throughout the build was mostly great. Few minor issues post completion were fixed quickly and to a high standard.
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for letting us know about the excellent workmanship and quality of your home.... Read more
I wish you all the best in your new home. Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
TinaBPerth, WA
- Verified customer
It's perfect can't wait to move into my forever home
The build was really professional I was kept up to date and informed of progress that was happening with the build and any issues. I'm really happy with the workmanship and the build can't wait to get in. We did have a few issues with theft but it was looked after and handled very quickly so there wasn't much of a delay. The final cost came to a bit more than the estimated cost where I had to find the extra money but other than that it was good.
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for writing a review.... Read more
I appreciate your comments regarding the service provided by our team. If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
- Verified customer
Very Satisfied with service and product
As a sixth time builder, we are experienced at what we wanted. We can be quite demanding. I also was a Major Projects Manager. Hence when I give them this rating I don’t give it lightly
The end product was up to the high standard we expected. The build went quickly and relatively smoothly. We had some initial hiccups when our salesman left the day after we signed. However once communication channels were quickly restored we were back on track. If I said minor things didn’t need addressing at several points During construction I’d be lying. Th...Read more
e good part though is the Content Living Team we’re responsive and helpful at getting things sorted. Communication was good. What I would say to anyone who is building is that construction is a team effort and you are responsible for yourself to stay informed. Read your contract carefully to avoid confusion, and raise issues early. Stay in contact with the Builder and check the build often. We did and we ended up very happy with the end product and would build with them again. Thanks.1 comment
Customer Service Team A.Content Living
Good morning,
Thank you very much for your review.... Read more
Our team pride themselves on communication and quality. All the best with your new home. If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
Find out how Content Living compares to other Home Builders
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- Verified customer
Nobody does it like Content Living!
When they showed me their design, i knew right from there, that’s what i want! I had an amazing experience starting of from Michael, (who did a wonderful job and gave me the design that i wanted), Shelby and Mel who were incredible with their respective fields, words not enough to describe what a great team you were!
Thank you for not letting me down, from pre start till the end of construction, every details you guys we’re amazing!
Highly recommended! Thanks and congratulations!
1 comment
Customer Service Team A.Content Living
Good morning,
I really appreciate your comments regarding our fantastic team.... Read more
Thank you for taking the time to share. Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
- Verified customer
We are so content with Content
Our build was exceptional from start to finish there was hardly a day went by without some activity on site.
Our build was supervised by Matt and I want to say from the concrete and weldmesh to the screws on the roof I couldn't be more please with the Home.
Any issues (and they were only minor) were raised by us and rectified straight away and without any prodding from us.
Our cost was on budget and no additional work was needed and the prestart meeting was informative and gave us confidence we were getting the best Home ever.
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for taking the time to let me know how happy you are with your new home.... Read more
If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
MichaelDPerth, WA
- Verified customer
HIGHLY RECOMMENDED
From the start till the end of the construction of my house, from small to big thing, from early morning till night, Content Living never let me down. Explanation from details to details are very straight forward and specific.
A million thanks to Gaurav, Michelle, Shelby and Jayson! You guys reach beyond my expectations. I Highly recommend Content Living to all my friends, relatives and co workers.
1 comment
Customer Service Team A.Content Living
Good morning,
Thank you for your great review about our team and your experience..... Read more
Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
The reviewer stated that an incentive was offered for this review
SanaSPerth, WA
- Verified customer
A Great Experience!
It was our first experience building a property but everyone at Content Living made it super easy for rookies like Us!
Right from the Sales Rep Poria, to the whole team, Olivia, Shelby and Andrew were very helpful throughout the process.
Can’t wait to build another one with Content :)
Excellent customer service!
1 comment
Customer Service Team A.Content Living
Good morning,
I appreciate you taking the time to share your experience.... Read more
Our team work hard to ensure you are informed throughout the process. We would love to build with you again. If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
- Verified customer
Dream Home made Easy
Content really delivered!! Home building made so easy and all costing was upfront and open so there were no hidden surprises. Our Sales Rep Adam was so helpful in designing our home to suit our lifestyle and from Prestart to Liason the team were always communicating and keeping us updated with the progress of the build. It was a stress-free start to owning our dream home. Highly recommend to anyone looking for that first class finish. Thanks Team!!
1 comment
Customer Service Team A.Content Living
Good morning,
It was our pleasure helping make your home build as easy and stress-free as possible.... Read more
I appreciate your time for the review. Should you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home BuildersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Content Living
Questions & Answers
Aussiebloke34asked
Is your lifetime structural warranty 25 years or true lifetime?
Secondly is it transferable like other builders offer?
No answers
PJDasked
Hello Gino, we have built 2 houses with Content Living in the past and are now looking to build again, do you offer any incentives to past customers? Thank you. Jo
1 answer
Customer Service Team A.Content Living
Good morning,
Thank you for considering us again to build a home for you. Excellent question as you would already know our price, product, quality and inclusions are market leading.
As a multiple repeat client I will personally oversee the process to ensure you get the best deal.
Yours sincerely
Gino Bastow
Managing Director
Carole Kasked
We built our home with you in 2003. How long is the lifetime structural guarentee valid for? The reason I ask is we too have huge cracks in walls and the corness is coming away in a few rooms droping plaster on the floor. Thanks carole
3 answers
I’m sorry that’s something you need to ask Content living about. i don’t think their is a lifetime structural warranty as many factors can play the part, eg buildings being build around you or what type of land you have built on etc etc. I’m sure if you just ask them they will give you an answer
Customer Service Team A.Content Living
Good morning,
Please email all of your contact details and the address of the property to [email protected].
We will make contact with you directly and arrange an inspection.
Thank you,
Content Living Service Team.
Hi Carole,
Just wondering how did you go with the inspection?
Thanks
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Customer Service Team A.Content Living
Good morning,
Congratulations on completing key handover.... Read more
I wish you all the best with your move. If you ever need to contact me, please do not hesitate to do so on [email protected] Yours faithfully, Gino Bastow Managing Director Content Living the Home Builders