DeRucci NSW (page 2 of 3)

Bought a dining table and a king bed from the Auburn Store. Good quality and outstanding services. Well done, Yvonne. Highly recommended.

It is a perfect shopping experience,especially Heather is very helpful and experienced. We finally got a lovely bed under her suggestion.We are excited and would come back.

I'd like to commend Jessica's outstanding customer service at the De Rucci branch in Alexandria. It has been 3 years since the purchase of the DR-333 mattress and it has been flawless and phenomenal. With an existing back injury, the mattresses have provided an effect relief and has allowed me to catch up on high quality sleep. I occasionally swing by to shop and Jessica's service has never let me down.

I purchased dining set from castle hill store. The store manager Jessica provided great service. She is very knowledgeable about all the product. It is very happy shopping experience from derucci castle hill store. I will come back for near future

Knowing De Rucci for many years as its Ads have been seen in many international airports, finally I bought a Mattress & Fabric Bed Frame with Standard Slat Base since moved to my new house.

Jacqueline in De Rucci, Auburn gave my wife and I a very good and professional service. She recommended a best solution to our needs. The delivery was very quick no matter we placed the order just before public holidays.

We absolutely love this product. It was the perfect combination of firm and soft. Not only we both sleep well, we do not disturb each other in the nights ever. It is so comfortable for both my wife and me.

In sum, De Rucci is the most comfortable mattress I have ever had. A Dream Comes True!

The purchase was in Auburn store, the store manager Charles provided excellent service, helped us try many bed frames and mattresses.
The process was not taking long time based on our interests provided and Charles checked for us the detailed stock, booking, lead time, delivery ways etc. After the booking been raised, Charles confirmed all details with us about SKUs, payment and deliveries. All great.

The staff Ulrica is very friendly and helpful, she is very professional with all the products，and very patient with all the questions we asked. The mattress which mode number 9L is very comfortable. Overall Derucci is a very good choice of the luxury mattress.

I purchased in auburn store from Fiona .. very nice lady .. very knowledgeable about their products .. also chose very nice bed and mattress to suit my requirement .. nice shopping experience..

I purchase the leather bed in auburn store. The purchasing process was smooth. The sales lady was very nice and professional.

I accepted awesome service in Auburn shop. They got friendly and professional sales to help me find the right mattress for my mom. I really appreciate to them.

I really like De Rucci's bed frame style, it's fashion and comfortable. And I had a nice shopping experience with Nikki who gave me some good advise, she was very professional. Highly recommend De Rucci and Nikki to my friend.

I made my purchases in-store. The entire purchasing process was wonderful, and the salesperson’s attitude was patient and extremely good!!

The person in charge named Tina. She provided an excellent service to us, not just good for the mattress we bought on that day. We discussed previous purchase issues, she then quickly sent someone to our house to check and resolve the issue. Her follow up service was excellent. I have bought three mattresses from de Rucci and all have been very comfortable.

I purchased in-store at Auburn and served by Charles. A very nice and supportive staff who provided me the best value item as i needed.

Purchase from auburn shop, the sales who named Charles was so kind and friendly :) my mom went to the shop couple of time to try the mattress, because she couldn't make up her mind. But Charles was very patient to answer all questions everytime. My mom was very satisfied with his service. She brought me to the shop and finally Charles helped us to get what we really need. Nice shopping experience

we purchased a queen bed, 2 bedside tables, dining table/6 chairs and was greatly assisted by Esmee of the Alexandria Store. Esmee was very knowledgeable on the different products and that greatly helped us quickly identify the best products to suit our requirements. She was also very courteous and patient with our inquiries and time spent in the store whilst deciding on purchases. Overall fantastic experience and can recommend Derucci products without any hesitation...Thanks Esmee you were just great...

We bought our bed and lounge at De Ricci Alexandria. The store is clean - we felt very conformable. The purchasing proceess was wonderful. Both Esmee and Jessica are very professional and extremely helpful. Highly recommended!!!

I bought them in store by Charles.A good Chinese Male sale.He is awesome. He can solve your related problems.He is very patient also.

Purchased bed frame, beside cabinet and bedroom manchester.
Wonderful customer service going out of her (Judy @ Moore Park) way to make sure I am looked after and happy and comfortable with my purchase. I absolutely love my new bedroom and it is an absolute dream to be resting in style and comfort

In store excellent service, good customer services. Will come back next time when purchasing furniture. I will also recommend to my friends

You never know what's the price of their stuff.
40% disc one day, 50% disc next day. What's ridiculous is the marked price in each store is different.
I call the fair trading and check the company overall and find out they got horrible history and much much complain.
I hope everyone be notice that issues. Check up the details of each product. Not worth that much money.
Annoying & irritating.

Hopeless.

We bought a bed and mattress in De Rucci Castle Hill store. Now we just received them and they are so...good. The sales person Heather is very patient and lovely. We tried nearly all the mattresses in the shop and finally we found the mattress which are suitable for us. We definitely will recommend our friends to buy the products from De Rucci. Very nice shopping experience!

Derucci's furniture is so attractive and I went to their shops in paramatta road and Alexandria. The staffs there are friendly and of good service.

Finally I choose to buy in Alexandria because they are more professional and the shop manager is so nice.

I bought all my new furniture from Alexandria store, Esmee is a great sales, she gave me all the advantages when I pirchase my furniture. It’s just what I need for my new home!

Bought a set of bedroom furniture from Alexandria store and sales person Esmee is very helpful, patient and friendly. Very happy with their service and products are great! 100% will recommend this shop and Esmee to anyone who are looking for mattress and bedding furniture.

Purchased in store, nice products, staff very friendly and knowlegable, she gave me the best service and purchasing experience that i could not get anywhere else in australia

I bought one mattress at the Camperdown store. The Staff Danny is really kind and approachable! It's really comfortable. Thanks Danny help me choose such a perfect mattress! The firmness is just what I want!

I had a great experience here in De Rucci Camperdown. The staff Ambey is really thoughtful and kind and think ahead of her customers.

I was looking for furniture and Maggie from the Caringbah store was super helpful. She is very kind and helped me find what I needed. She is very patient and answered all the questions that I had. I would recommend this store

Highly recommend anyone wanting to buy any furniture in De Rucci and see Esmee! Esmee!! Esmee!!!. She definately tried her very best getting the deal done for you. Patient and help to answer all your questions, fast response as well!

I was visit the store,the staff service excellent,specially Tina is best sales, she is always updating the new products for me, I feel so good

We purchased two products in store via Layla.
Purchasing process was very smooth and effortless.
We always received delivery updates any time of the week and delivery deadlines were met, as promised.

Great purchase experience. Very good service provided by the sales team at Auburn. Good quality furnitures and looks very luxury.

I purchased my sofa and bed in store.
Jacquline was so knowledgable and professional, she helped us to find the most suitable products.
I really enjoyed her service and will be definitely coming back.

I like to make the purchase done in store with sales assistance. We can see and try the actual item in person, Deside the sales could provide nice professional advices to help get the appropriate products.

Very welcoming customer service, I am very happy with my new bed frame and mattress.
I made the purchase in store, it was quite stress free and the customer service lady patiently explained all the different options that were available and was happy to answer all of my questions and concerns.