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Mahendran GajaharanSouth East Queensland, QLD
Excellent healthy sleep experience
Very comfortable, no sagging.perfect for both of us. Best nights sleep in years.
No back aches. Comfort in any position of sleeping Would highly recommend Derucci latex mattress to anybody having trouble with bed comfort
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The reviewer stated that an incentive was offered for this review
Excellent service! Good staff
Very nice designed furniture, really focused on the details. Excellent service from the staff, they really know their products. Personally I learned a lot from my shopping experience. The healthy sleeping system is inspiring, definitely gonna go back.
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Bella KhoSouth East Queensland, QLD
Excellent experience, professional staff!
It was excellent shopping experience in Derucci. I love the mattress bought in Derucci Logan Store, staff very helpful and professional in sleeping system. I will also my another one for my parents, it is really supportive. Great!
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Find out how DeRucci QLD, Logan compares to other Furniture Shops
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Good customer service, always on time!
I was bought 2 whole bed set for my bedroom, the 3D material mattress is amazing! I never saw this material mattress in other shop, it's very firm and comfortable. The sales consultant is very professional and give a lot of suggestions on my sleep gesture. It helped me a lot and save my bad sleeping time. I like DeRucci, and recommend all the people come to buy the bed, although it is expensive, but it worth it!
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The reviewer stated that an incentive was offered for this review
Amelia WhiteSouth East Queensland, QLD
Good shopping experience! Thank you for all.
Relocating to brisbane east area, I was looking for a new lounge for matching living room.
The brand was been told by my friend, and we heading to their store in Logan.
Frankly guys, I absolutely has no idea about the texture of a lounge ATM! The staff helped me a lot, very patient to explain me how a good lounge should chosen with.
I ordered a grey lounge at end, cant wait to see it ASAP.
I have to mentioned that during the shopping time, another lady looked after my 2 little ones, much appreciated.
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MattSouth East Queensland, QLD
- 3 reviews
- 1 like
Store under pays staff
partner applied for a job, got it was told had to work for free for 2weeks. Then they set a 30k per month sales target and threaten to sack staff if they don't meet it. Avoid this place they don't deserve your cash.
3 comments
Hi Scott,
Thanks for getting back to me. My girlfriend who is also Chinese for clarification attended a job interview with Fiona at your Logan super centre facility. I was first concerned when i saw a... Read more
This happened on the 10th of July from memory.
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John SmithSouth East Queensland, QLD
Sleep is for weak, bad customer service
The manager in Logan store can’t speak English! Every time you asked her about their product or delivery she answers sorry i don’t know. The only thing worse than quality is their customer service.
1 comment
Scott Q.De Rucci
Hello John, were you waiting for a delivery date confirmation? Can you please kindly PM us or provide your invoice number so can follow this up for you. Our Logan shop is undergoing some internal chan... Read more
ges and we hope the new team will provide more satisfactory to you in the near future.Similar opinion? Write a review on ieatwords.com.au!
- QLD, Logan
- Verified customer
Terrible QLD outlet customer services
The range of product looks astonishing . The salesman promised me will be delivered in 8-12 weeks. I made the purchase on 21-10-18 and paid in full. Never receive any notification or call follow up on delivery, Called the store on 17 Jan 19 all the salesman could say is will be ready in few weeks. I ask for actual date and expected date, but the salesman says can't be confirm. SO terrible.. How long do i need to wait again ?
1 comment
Scott Q.De Rucci
hello Andy, we are sorry that you had unpleasant experience at QLD shop. Please PM your invoice number, the store of purchase and your best contact details so we can follow this up for you. Thanks.
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Questions & Answers
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Scott Q.De Rucci
Hello Matt, there had been some management changes in DeRUCCI QLD stores. Please provide some details on when and what happened? Thanks.