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Ray DSydney
- 2 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Efficient and quick service. Great value.
We have had a great experience so far with sales consultant Michael Depalo from the Box Hill office.
He has been upfront with all dealings and most importantly quick and efficient in communication.
In addition the packages DOMAINE HOMES were offering was also affordable and of great value.
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
Great service - hassle free building process
Outstanding customer service across the board right from day one at the display offices at Parklea. In particular our customer service officer Samantha Cumberlege was excellent throughout the whole process and was always timely and contactable whenever we needed her. We would highly recommend Domaine Homes to anyone looking to build.
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KarthikSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Great team makes great home
We initially went through several other builders to take a quote and almost finalised our dream home, however an unexpected twist put us in a worst situation and then we ended up meeting Michael in Domaine homes in Box Hill. This is what we call magical moment in life and to call out a few Michael eased our tension before commencing any sales, once we are at ease we could digest all the information he provided to us. It was a cake walk with Michael - truly deserves many cheers. Now we are progressing towards contract stage and looking forward a similar help and support from Domaine homes
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Den CSydney, NSW
- 2 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Excellent customer service
Excellent customer service form Samantha Cumberlege! Also the team at Domaine Homes is extremely helpful. I am more than happy to recommended Domaine to anyone who is looking to build.
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DebraSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Professional outstanding customer service
From the first visit at Box Hill to the final tender meeting, Michael provided outstanding support and advice, which was a key feature in me selecting Domaine Homes initially. Michael then listened to all my needs and requirements and nothing was ever too much trouble for him. He provided clear advice and his excellent knowledge of the homes made me feel confident in making the decisions I did. I cannot thank Michael enough for his enthusiasm, professional manner and his care of his clients. His sincere and genuine interest in me as a client cannot be understated. I look forward to the next stage of building my home. Thank you again Michael, for all your help and support.
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Brian A.Sydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Couldn't be happier
My wife and I are just finalising our pre-construction paperwork with Domaine this week and we are already so pleased with our choice. Michael from Box Hill has been outstanding at every stage of the process, very accommodating and went above and beyond on a number of occasions. Low pressure, very informative and genuine experience that I hope will continue through the construction phase of our new home. Thank you very much Michael, we would recommend you to any of our family and friends.
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Nikki M.Sydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Amazing customer service
Micheal helped me with the process of picking which house to build and really listened to what my needs were. He helped me pick what was essential for the home I wanted. I can’t wait to see the final product ! Thank you to everyone from domain for making my first building experience so great.
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
Wonderful home :)
We are delighted with our Domaine Home! We handed Over at the end of November last year and couldn’t have asked for a better building experience.
All of our queries were answered promptly and professionally by Sam, she was always happy to help and went above and beyond even when we asked really difficult and annoying questions. Kristy L was also a great help, we appreciate the feedback that she gave when we were discussing the siting of our home, it has helped us to get the best out of our block.
Luis C was our site supervisor, his attentio...Read more
n to detail and pride in his work is highly commended. Luis was easy to deal with and always provided us with regular updates throughout our build. We never had to chase him for an update. His exceptional organisation skills and good relationships with his trades resulted in our double storey home being built AND landscaped in record time. He was very knowledgeable, and always got back to us whenever we had any questions. Our build was stress free, and we are very happy with the quality and finish of our beautiful new home. We would like to take this opportunity to thank the team at Domaine for all their hard workSimilar opinion? Write a review on ieatwords.com.au!
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Outstanding Service!
We are so happy that we picked Domaine Homes.
We have just finished our pre construction stage. Starting with Adam in sales at the Box Hill display village who was helpful and has a great understanding of Domaines products and process.
The team at the Baulkham Hills office where we signed our contracts that were explained to us by Monica and answered any questions or worries. And then picking our colour schemes with Olivia who also was very knowledgeable and helpful and allowed us to take our time to make sure we picked the right scheme for u...Read more
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GailIllawarra, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Excellent team work
I am so glad I decided to build with Domaine Homes. The sales consultant Annette was knowledgeable and easy to talk with.
The team at Baulkham hills are lovely and very helpful and quickly respond to my emails, thank you Charlotte.
My site supervisor Thalan is wonderful he contacts me weekly to let me know how the build is progressing. He has good organising and customer service skills.
Domaine Homes should be proud to have such a good team.
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danielleSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Pre-Construction Stage was fantastic!
We have just finished our pre-construction stage and are moving to construction at any moment now.
As first home builders and buyers, we were a little nervous and unsure of the process regarding our build. Samantha was our pre-construction supervisor and she was absolutely amazing- we really couldn’t fault her!
She was friendly, efficient, answered all our questions (of which there were many) with plenty of detail, made sure we were well-informed with the process and kept us in the loop with any movements that were happening. On top of all thi...Read more
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FingersSydney Surrounds, NSW
- 3 reviews
- 1 like
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Fantastic customer service and best in class consultant
What a consultant - Rebecca at Parkea she is the best in the business... with the best knowledge about construction, no one took the time to go through every step from paperwork to construction, even helped us with the sticky finance approvals .
She is the best and will be coming round for our first bbq in our new domaine home
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Ryan and NatalieSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Thanks Gary and Domaine Homes - we love our new home!
We moved into our newly built home a few months ago and still can't believe how smooth our entire build went. This is mainly due to our outstanding site manager, Gary Balfour. Gary is such an asset to Domaine Homes. He certainly went above and beyond in his level of service to us both during the build as well as after the build. He truly has built our house as if it were his own. Gary gave us weekly phone calls to update us on the progress of our build. We greatly appreciated this as our son was born mid-build and we didn't always have time to ...Read more
visit the site. Furthermore, Gary was always approachable and responsive to all our concerns and questions. He always demonstrated great professionalism, knowledge and patience. We would definitely recommend Domaine Homes and Gary as an amazing site supervisor.Similar opinion? Write a review on ieatwords.com.au!
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Peace of mind!
As a first home buyer, I was really nervous/confused/worried about choosing the right builder. My land was due to register in 12 months so had ample of time to look around finding the right builder. After meeting numerous builders, I have finally decided to choose Domaine homes (all credit goes to Michael Depalo at Box Hill). His professionalism is outclass, always available for your questions even on his days off. Outstanding customer service, communicated clear expectations with assurance that the plan I chose can be built (even with a lot of complications due to a narrow block). Michael went above and beyond to ensure we were fully satisfied before signing the tender.
Contract to be signed in 2 weeks, will update as I go.
1 comment
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
definitely right choice!
Thanks for your help to build up the house until finished. Its hassle free building experience. I do a lot of search in the market before choosing domains home as builder. I find it’s right and bright choice. I definitely recommend domaine homes to my friends. Thanks a lot!!!!
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
Customer service
Customer service consultant -Charlotte Fooks has an amazing honest to goodness attitudes in helping clients. She’s very accountable in her Domaine services and truly I can count on her. An excellent customer service from Domaine Homes.
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
From Maggie
Consultant services from Michael Depalo is very good, he visited My land and offered a couple of water in the hot summer afternoon which other builders couldn’t offer to the new walk in person. All those details means he cares his customer and will look after them. I am happy with the service so far and hopefully the experience of next stages would be as great as I have with domaine homes. Thanks
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
Exceptional - quality and speed
The whole build process was managed very well and delivered on time. Overall build quality of the house is excellent. Domaine homes delivered what was committed so we are really happy with them. Special thanks to Samantha and Frank Camps (Site manager). Frank was really professional to deal with, he updated us almost every week with progress. We enjoyed our whole journey. Thank you again all.
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ammie marshallSydney, NSW
- 2 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Amazing and helpful team!
Buying a home or organizing a build stressful, the team at Domaine made this pre-construction phase experience a pleasure. They went above and beyond for us to ensure we could start our build ahead of schedule due to our situation. Complete transparency and clear communication daily were above and beyond expectations and I look forward to the next stage of our build this wonderful team.
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Brendan S.Sydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Domaine Homes
Poor communication throughout build after promise of weekly progress reports via phone call were not provided. Left unaware of progress of build.
Driveway paint job got wet at application and no assistance to remedy to damage. Very disappointed with the outcome.
Any issues viewed in final walk through to be fixed up.
1 comment
DeltaDomaine Homes
Hi Brendan,
Thank you for your review, we care about all of our customers experiences and this is why I have taken the time to read through your file to discover what went wrong. Regarding your comme... Read more
nts about the wet driveway we advised you via email on 10/5/19 that we would complete the driveway paint on the 14/5/19 subject to the weather. The reason we communicate subject to weather is that we are aware that Rain will have an impact on the quality of the finish.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
JAIasked
Hi Domain Team
May i know which are the Front Entry doors (Brand & Name) we can select and do you have any upgrade options for front entry door?
4 answers
DeltaDomaine Homes
Hi Jai,
Thanks for the question, our front doors are Hume Newington and we offer four different styles: XN1, XN5, XN7 and XN16. As standard they are painted an external paint colour that you choose during your appointment, however we do offer a timber stain as an upgrade. We also offer other upgrades such as upgrading from an 820mm door to a 1020mm one depending on your house design and additional front door handle upgrades if you want add something a little extra.
Thanks, Domaine Homes!
Thank for your answer.i am planning Naveda 29 with 2750 ceiling height. Is there any other model number (door) which I can choose as upgrade?
DeltaDomaine Homes
Hi Jai,
It would be best to speak to a Sales Consultant in regards to these questions. If you can pass on your details so we can get Toby our Sales Consultant to give you a ring, or alternatively you can contact us on 13 64 69.
Thanks, Domaine Homes!
Christopher Owenasked
Do you charge a fees for traffic control and if its not used are fees refunded? Note this the second time I’ve ask this question, but no answer from domain, they seem happy to answer questions on pre purchase, no answers after sales .cheers Christopher
No answers
Jasonasked
Hi Domaine Homes Team, may I know how long still we have to wait for your contractor returning to complete the insulation work in the roof? Can you provide an actual date instead of letting us wait and wait with no idea at all. My wife has trying to find out this from your team. We have a three months old baby and we don't want our baby suffering under the heat of this property with no completed work.
No answers
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Faizan
Update: Contracts went smooth and the final price came back less compared to the initial tender. So happy with the pre-construction process. Special cheers to Samantha Cumberlege for her prompt servic... Read more
e. She is always there for answering your queries and she can respond in less then 5 minutes of your initial enquiry. Thumbs up!