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Reviews

4.7

92 reviews
5
(77)
4
(9)
3
(0)
2
(3)
1
(3)
  • Build Stage
    • Post-Construction (11)
    • Mid-Construction (3)
    • Pre-Construction (1)
  • Customer Service
    4.6 (13)
  • Site Admin
    4.5 (12)
  • Timeliness
    4.8 (11)
  • Structural Integrity
    4.6 (11)
  • Plumbing & Waterproofing
    4.6 (11)
  • Electrical & Lighting
    4.6 (10)
  • Flooring
    4.4 (10)
  • Transparency
    4.5 (12)
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  • Verified customer

Amazing service and finished product!

published

The build was very well managed. The supervisor was in regular contact and made sure to provide me with regular updates regarding materials and expected deadlines. No question was ever too hard to answer or inadequate.
From start to finish every person I dealt with during the building process was professional, friendly and approachable which made the whole process very enjoyable.
Daniel, Danica and Alistair are fantastic to deal with. Highly recommend and will definitely be coming back to build with them and Easystart in the future.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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Ben Shenton

Ben ShentonPerth, WA

  • 3 reviews
  • Verified customer

A very satisfied customer living in a quality home built by Summit Homes

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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2 comments
Easystart Homes
Summit H.Easystart Homes
Ben Shenton
Ben Shenton

Thanks Gemma a job well done by all



Kait

KaitPerth, WA

  • Verified customer

An exciting time in my life made even more enjoyable

published

Every part of the planning and building process has been a joy. My consultant Daniel has been exceptional. He is fantastic with availability and communication and worked so hard to problem solve with me so that I could get the house design I wanted. This also meant that my disappointment over local council red tape and outdated regulations was mitigated by appreciation for his efforts and care. Prestart support by Holly was also fantastic, her communication was quick, courteous and thorough. She also spent the time finding answers to the many questions and requests I had.
While I am so looking forward to the completion of my house, this journey has really been defined by the care Summit Homes gives to their clients.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
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1 comment
Easystart Homes
Summit H.Easystart Homes
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  • Verified customer

Site Manager

published

The Site Supervisor Paul Swarbrick and Pre start Contracts Administrator Anna Sharpe for my new home made the whole experience stress free and replied to emails in a timely manner. I have been very impressed with their work ethic and will definitely recommend them and Summit Homes in the future.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateDecember 2022
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paul michael b.

paul michael b.Perth, WA

  • 2 reviews
  • Verified customer

We made a right choice!!!

published

Quality, budget and workmanship at its peak.

Highly recommended!!!

Special Thanks to Shawn Lewis, Jamie McDonald, Melissa Armour and Isabella Carr and team

Building our new home with Easystart Homes is loaded with excitement and accomplishments. From locations, home loans, to building our dream home from scratch, they are really helpful and supportive.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
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1 comment
Easystart Homes
Summit H.Easystart Homes
bnu

bnu

  • 2 reviews
  • Verified customer

Excellent assistance

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Easystart Homes
Summit H.Easystart Homes
Leonie

LeoniePerth, WA

  • Verified customer

Amazing team

published

I was a bit hesitant at building being a young single mum but Easy start eased my worries. Was so much easier and more affordable than I thought it would be. My consultant was Daniel and he was so easy to talk to. No matter what the issue was he found a way to deal with it. If it was anything he could help with he would still follow it up to see if it had been resolved. Cerys was by contracts administrator and Jamie was my building supervisor. I had a few hurdles that came up but with the help of the whole team we always overcame them. Now here I am in my new home! The service didn't stop once the house was built. Had an issue a few weeks after moving in and it still got sorted by the team over at Easy Start. Absolutely amazing service.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
Easystart Homes
Summit H.Easystart Homes
Phil

PhilPerth, WA

  • 2 reviews
  • 4 likes
  • Verified customer

Excellent - Thank you =)

published

Excellent company to deal with.
Very smooth and easy process the whole way through.

Everyone i dealt with was professional, helpful and friendly. All my questions and queries were answered.

My consultant Shawn, Construction Supervisor Jamie and Contract Administrator Anna were all amazing. Thank you so much guys !

Overall i am a very happy customer.

Highly recommended company =)

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2022
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1 comment
Easystart Homes
Summit H.Easystart Homes
ELesina

ELesinaPerth, WA

  • Verified customer

Happy first home buyers!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2022
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Himanshu

HimanshuPerth, WA

  • Verified customer

We’re so excited for our new house

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2022
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1 comment
Easystart Homes
Summit H.Easystart Homes
  • Verified customer

So far so good!

published

So far so good! Haven’t had any problems being with easy start homes. Our consultant Daniel Lewis has been great support throughout our journey so far and would highly recommend his services to any other first home buyers! Easy to contact and always checks in to see how everything is going! He has made this journey as new home owners a fun and exciting one.
Thankyou for all that you have done and continue to do.

Angela Clarke & Blake Hatchett

Customer Service
Transparency
Site Admin
Build StageMid-Construction
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1 comment
Easystart Homes
Summit H.Easystart Homes

Hi Angela and Blake, thank you so much for your lovely feedback! We are thrilled to hear you are enjoying your build journey so far. I will be sure to pass on your kind words to Daniel. All the best, Gemma (marketing)

Chamika

ChamikaPerth, WA

  • 2 reviews
  • Verified customer

Excellent Service So Far

published
Customer Service
Build StagePre-Construction
  • Verified customer

Great First Time Building Experience

published
Build StagePost-Construction
  • Verified customer

Excellent Experience

published

Build was managed in an efficient and informative manner. A few hiccups at the start but these were quickly resolved. The finishing was perfect, one of the reasons why we had signed up with them initially. All minor issues identified at PCI were dealt with. Couldn't as for more. The cost of construction was well within our expected range. We were aware well in advance of the items we needed to provide ourselves and we got to budget for these

Build StagePost-Construction
1 comment
Easystart Homes
Summit H.Easystart Homes
Emma

EmmaPerth

  • 2 reviews
  • 2 likes
  • Verified customer

A poor experience

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2018
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1 comment
Easystart Homes
Summit H.Easystart Homes

Hi Emma,
Thank you for taking the time to send us your feedback which we take very seriously. Can you please send through your contract number so we can investigate as a priority?
Thanks,
Rikki (marketing)

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Kris

KrisPerth

  • Verified customer

An Easystart to your first home indeed!

published
Construction End DateJan 2022
1 comment
Easystart Homes
Summit H.Easystart Homes
Ben B

Ben B

  • 2 reviews
  • Verified customer

Pushy with cheaper options out there

published
Construction End DateMar 2018
1 comment
Summit Homes
Summit H.Summit Homes

Hi Ben, thank you for taking the time to send us your feedback, we take this very seriously. Can you please send through your contract number so we can investigate this as a matter of priority? Thanks, Gemma (marketing)

Rebecca N

Rebecca NPerth

  • 3 reviews
  • Verified customer

Perfect for first home buyers!

published
Construction End DateMay 2018
1 comment
Easystart Homes
Summit H.Easystart Homes
Rob

RobPerth

  • 2 reviews
  • Verified customer

Great team made it easy.

published

From start to finish the specific team I was allocated made it easy.
From Brodie on sales who helped get a block and land to what I wanted. To Danica and Victor showing expectional customer service, helping me when I asked.
I didn’t visit the property that often, only a major parts of construction, so it probably made the process a whole lot easier.
Compared to everyone else I know this build seemed stress less and enjoyable.
A couple minor things, like my last expensive electricity bill to cleaning up block which got dealt with straight away.
Thanks again.

Construction End DateAug 2018
1 comment
Easystart Homes
Summit H.Easystart Homes

Hi Rob, thanks so much for your 5 star review and wonderful feedback. I will pass this on to Brodie, Danica, Victor and the team. We wish you many happy years in your new home! Kind regards, Rikki (marketing)

Kiah

KiahPerth

  • Verified customer

Smooth Sailing

published
Construction End DateDec 2018
1 comment
Easystart Homes
Summit H.Easystart Homes
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