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Bronte KremerskothenPeel, WA
- Verified customer
Amazing service and finished product!
The build was very well managed. The supervisor was in regular contact and made sure to provide me with regular updates regarding materials and expected deadlines. No question was ever too hard to answer or inadequate.
From start to finish every person I dealt with during the building process was professional, friendly and approachable which made the whole process very enjoyable.
Daniel, Danica and Alistair are fantastic to deal with. Highly recommend and will definitely be coming back to build with them and Easystart in the future.
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Ben ShentonPerth, WA
- 3 reviews
- Verified customer
A very satisfied customer living in a quality home built by Summit Homes
Shawn Lewis made it happen within a year from first meeting him to moving in. Nothing was too difficult. From Adam Farrall the in-house broker working to help with securing a loan and ensuring a financially sound decision was made; through to the great design, quality fittings and excellent pre-start process we were off an going before we knew it.
The level of service from Adam Farrall was so good and his ability to get results that I've recommended him to several friends and they have become his clients.
The contracts provided by Shawn were c...Read more
2 comments
Thanks Gemma a job well done by all
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KaitPerth, WA
- Verified customer
An exciting time in my life made even more enjoyable
Every part of the planning and building process has been a joy. My consultant Daniel has been exceptional. He is fantastic with availability and communication and worked so hard to problem solve with me so that I could get the house design I wanted. This also meant that my disappointment over local council red tape and outdated regulations was mitigated by appreciation for his efforts and care. Prestart support by Holly was also fantastic, her communication was quick, courteous and thorough. She also spent the time finding answers to the many questions and requests I had.
While I am so looking forward to the completion of my house, this journey has really been defined by the care Summit Homes gives to their clients.
1 comment
Summit H.Easystart Homes
Hi Kait,
Thank you so much for taking the time to detail your feedback, we are absolutely thrilled to hear that you have enjoyed your build journey so far.
I will pass on your kind words to Daniel an... Read more
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Easystart Summit HousingPerth, WA
- Verified customer
Site Manager
The Site Supervisor Paul Swarbrick and Pre start Contracts Administrator Anna Sharpe for my new home made the whole experience stress free and replied to emails in a timely manner. I have been very impressed with their work ethic and will definitely recommend them and Summit Homes in the future.
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paul michael b.Perth, WA
- 2 reviews
- Verified customer
We made a right choice!!!
Quality, budget and workmanship at its peak.
Highly recommended!!!
Special Thanks to Shawn Lewis, Jamie McDonald, Melissa Armour and Isabella Carr and team
Building our new home with Easystart Homes is loaded with excitement and accomplishments. From locations, home loans, to building our dream home from scratch, they are really helpful and supportive.
1 comment
Summit H.Easystart Homes
Hi Paul,
Thanks so much for your wonderful review, we are thrilled to hear that you have enjoyed your build journey so far.
I will be sure to pass on your kind words to Shawn, Jamie, Melissa, Isabella... Read more
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bnu
- 2 reviews
- Verified customer
Excellent assistance
As disappointed as we were by the Brokers and Pre Start meeting we were very amaze with the services provided by the consultant. We would like to give a big shout out to Daniel Lewis. He was the man that has supported us from phase 1 up to completion of the house. Very easy to deal with and had to endure our frustration through out the whole process. He was available whenever I need him (even on Sunday night and late evening).
I will definitely go back to Daniel for my next house.
Regarding the build quality, a big shout to John Rees. He has ...Read more
done a great and quality job to the house. He was very supportive and was quick to answer any queries. We will definitely want him for our next build. Overall feedback for Easy Start: Very good company to deal with. Improvement needed on communicating to first home buyers and mainly migrants like us as we don't know the process in Australia. In Pre Start meeting i will suggest to anyone to verify every single choice in the addendum written by the girls and don't let the girl decide for you.1 comment
Summit H.Easystart Homes
Hi Bnu,
Thank you so much for taking the time to detail your thoughts, we have noted your feedback for further investigation.
I will be sure to pass on your kind words to Daniel and John, they will b... Read more
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LeoniePerth, WA
- Verified customer
Amazing team
I was a bit hesitant at building being a young single mum but Easy start eased my worries. Was so much easier and more affordable than I thought it would be. My consultant was Daniel and he was so easy to talk to. No matter what the issue was he found a way to deal with it. If it was anything he could help with he would still follow it up to see if it had been resolved. Cerys was by contracts administrator and Jamie was my building supervisor. I had a few hurdles that came up but with the help of the whole team we always overcame them. Now here I am in my new home! The service didn't stop once the house was built. Had an issue a few weeks after moving in and it still got sorted by the team over at Easy Start. Absolutely amazing service.
1 comment
Summit H.Easystart Homes
Hi Leonie,
Thank you so much for your amazing feedback and 5 star review.
We are absolutely thrilled to hear that you enjoyed your build journey and are happy with your brand new home! I will be sure ... Read more
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PhilPerth, WA
- 2 reviews
- 4 likes
- Verified customer
Excellent - Thank you =)
Excellent company to deal with.
Very smooth and easy process the whole way through.
Everyone i dealt with was professional, helpful and friendly. All my questions and queries were answered.
My consultant Shawn, Construction Supervisor Jamie and Contract Administrator Anna were all amazing. Thank you so much guys !
Overall i am a very happy customer.
Highly recommended company =)
1 comment
Summit H.Easystart Homes
Hi Phil,
Thanks so much for your wonderful feedback. We are thrilled to hear that you have enjoyed your build journey with us and are happy with your brand new home. I will be sure to pass on your ki... Read more
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ELesinaPerth, WA
- Verified customer
Happy first home buyers!
The sales and design process was amazingly exciting and easy. Our sales guy, Shaun, did an amazing job. He managed to get us the home, we desired in the a great area and in budget. We had lots of requests, upgrades and changes we wanted. Shaun made it all happen.Shaun went above and beyond to help us with finance process and always answer my calls when we had questions.
Working with Shaun was the simplest part of the whole process.
Prestart was a very quick process. The building process was good. We have 3 building managers during our build....Read more
Although our final manager who we had for maybe 3 weeks. Allister was great, very experienced. He could always give me straight answers to my questions. He also made sure issues were fixed asap. Post construction we have had a few small issues fixed already. The things that have been fixed have been dealt with fast. We are happy with the quality of our home. The finishes are all great quality and as requested. Would definitely recommend Shaun & Allister.Similar opinion? Write a review on ieatwords.com.au!
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HimanshuPerth, WA
- Verified customer
We’re so excited for our new house
We’re very happy to built a house with Easy start (Summit Homes)
First of all I would like to thank Daniel Lewis who help us to find a right land of our choice. Even though I was headache for him sometimes, but he didn’t give up. Thank you for supporting me in all stages from land to the last paper of building contract.
We got best building supervisor John Rees. He never gave us any hassle through the process. Our house lease is finishing, as Daniel and John advice me they will make sure I will get keys before lease finishes. I am very happy ...Read more
1 comment
Summit H.Easystart Homes
Hi Himanshu and Amita, thanks so much for your amazing feedback! We are so glad that you have enjoyed your build journey with us and are happy with your new home. I will be sure to pass on your lovely... Read more
words to Daniel, John and the rest of the team. All the best, Gemma (marketing)Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
So far so good!
So far so good! Haven’t had any problems being with easy start homes. Our consultant Daniel Lewis has been great support throughout our journey so far and would highly recommend his services to any other first home buyers! Easy to contact and always checks in to see how everything is going! He has made this journey as new home owners a fun and exciting one.
Thankyou for all that you have done and continue to do.
Angela Clarke & Blake Hatchett
1 comment
Summit H.Easystart Homes
Hi Angela and Blake, thank you so much for your lovely feedback! We are thrilled to hear you are enjoying your build journey so far. I will be sure to pass on your kind words to Daniel. All the best, Gemma (marketing)
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ChamikaPerth, WA
- 2 reviews
- Verified customer
Excellent Service So Far
We are just entering to the construction stage of our first home with SUMMIT (Easy Start) and the service received from the day 1 was exceptional. Our consultant, Daniel Lewis guided us through the process making it really easy for us as first homebuyers. Treated us always as his first priority, reachable any time, very helpful and professional. He was happy to meet us after hours and weekends to take us through to see few lands options and display homes without a hesitation. We were happy with the first land option he showed us and it was perf...Read more
ect. Our financial situation and the credit history was not the best at the beginning. On our first meeting Daniel gave us a lot of information on the home loan procedure, how to build the savings and the credit score. Since then he followed up on everything and directed us to the relevant third parties as necessary to achieve our goal. Our contract administrator, Danica Watts looked after us since the pre-start meeting and helped us through the process. We had to make some changes even after she sent through all the paper works, but she did all the amendments promptly without any hesitation and sent through the paperwork again for us to sign. I must say Gary Pope from Westgate finance (introduced by Summit) also provided us with an exceptional service tailored to our situation. Communication between the two teams (Summit & Wesgate) was fantastic and we didn’t even have to worry about a single thing. Communication is the best thing and they keep us up to date on every single thing happens in our file. It is interesting to look at the online portal everyday and knowing that you are reaching your goal step by step. So far, the overall experience with the SUMMIT Homes team was excellent. Looking forward to the next stage and hoping the rest of the journey would also be a smooth one too.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great First Time Building Experience
The whole experience had its ups and downs. We found that our consultant was great very helpful and always had time to chat and answer questions when we called and was flexible enough to meet at times that were good for us. Our pre start consultant was good very helpful in the pre start selection process however after that we had a little trouble with a few poorly worded emails however was redeemed when a state of urgency was needed for some final documents. The finance team were amazing and very helpful and always available when needed. And...Read more
the builders on site and the supervisor especially always kept us up to date with each step which was wonderful for us as we could see the progress of our new home daily. All in all our first time building a house was made easy with the help of all the staff at summit and easy start.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent Experience
Build was managed in an efficient and informative manner. A few hiccups at the start but these were quickly resolved. The finishing was perfect, one of the reasons why we had signed up with them initially. All minor issues identified at PCI were dealt with. Couldn't as for more. The cost of construction was well within our expected range. We were aware well in advance of the items we needed to provide ourselves and we got to budget for these
1 comment
Summit H.Easystart Homes
Hi Brian, Thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed your building journey with Easystart and are now loving your new home! I will pass on your kind words ... Read more
to the team. Thanks again, your feedback is really appreciated. All the best, Gemma (marketing)Similar opinion? Write a review on ieatwords.com.au!
EmmaPerth
- 2 reviews
- 2 likes
- Verified customer
A poor experience
In my personal experience, I have found EasyStart to be awful.
Aside from the lack of inclusions that other building companies offer, the staff were personable but the standard of the property was genuinely disgusting. I posted photos of the hand over, which have coincidentally been removed from Facebook after receiving over 30 messages pertaining to the standards.
I picked my keys up from the office (not the property, the window treatments were not even installed when I did a walk through wit my builder supervisor) and when arriving at my pr...Read more
operty the following issues were present; The wrong showerheads were installed and I was asked if I wanted to keep them (despite the fact I paid for upgraded ones) The shower recesses that I installed and paid for are the complete wrong sizes and cannot fit a standard shampoo bottle in Front door lock jammed Skirting in various location completely detached1 comment
Summit H.Easystart Homes
Hi Emma,
Thank you for taking the time to send us your feedback which we take very seriously. Can you please send through your contract number so we can investigate as a priority?
Thanks,
Rikki (marketing)
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KrisPerth
- Verified customer
An Easystart to your first home indeed!
I made the decision to purchase my own home last year, after far too many years of renting. After much researching, I decided to build rather than buy existing as it promises to be a wiser investment for a first home owner (better Bang for Buck).
After shortlisting and visiting a few reputable building companies, I walked into my local Easystart Showroom and was greeted by New Homes Consultant Daniel Lewis. Daniel is a fountain of knowledge, and just an all round top bloke. I was impressed by his knowledge of the industry, and that he wasn't...Read more
pushy like some of the other consultants I encountered. After a few meetings with Daniel, I made the decision to build with Easystart based on the information given, and the fact that I wanted a quality (Summit) built home. Daniel certainly went above and beyond to find and secure me the right block, in the right estate. And personally took the time to show me many different blocks, and showrooms till I found what I was looking for. For this I cannot thank him enough. When the time came for my Prestart meeting, I met with my Contracts Administrator Anna Sharpe. Anna is an absolute gem and certified Prestart Ninja, and was instrumental in helping fine tune and finalise my many Prestart selections. I was also lucky enough to be one of the first people to choose my selections through Summit's new state of the art showroom.1 comment
Summit H.Easystart Homes
Hi Kris, thanks for your wonderful review! We are thrilled to hear you are enjoying your building journey with Easystart Homes. I will be sure to pass on your lovely feedback to Daniel, Anna, John and... Read more
the rest of the team. All the best, Gemma (marketing)Similar opinion? Write a review on ieatwords.com.au!
Ben B
- 2 reviews
- Verified customer
Pushy with cheaper options out there
We built our house (our second build) through easy start one of summits off-shoots (every person we dealt with was summit though). Our house was highly modified from the original plan due to the gradient and layout of the land and the biggest thing.
My biggest thing was how Summit/Easy start dealt with variations to the plans. Addition often came with a huge price tag (excess 50-90% markup) and every reduction on the contract seemed underwhelming. A couple of examples were i decided to do the tiling myself. For a 86m2 worth i was credited ~$...Read more
1700. While i think this covered materials I don't think it took into account the actual laying (I was quoted tiles and install @ $5800). Another was during my Variations i took 2m2 off the house and placed 2m2 onto the garage (in separate variations). It reduced the cost by $800 but adding it to the garage cost $1300. Addition wise: I added a cut-off drain that they charge ~$700 for a have had that quote from a independent plumber at $460. We had to move your doors from BAL 12.5 to BAL 29 Rated. I called the door company and they said the price difference (for trades) would be $400 we were charged an extra $800. I will say if you buying off the plan with no variations Summit are a good option. If variations are on the book i ended up getting a quote from Gemmill and they came in 22k cheaper for the same design. The other thing that annoyed me was when I got the quote from Gemmill I had already signed the contract with Summit (i Know a mistake). I called Summit/Easystart and said i am willing to pay out time/resources you have completed on the house and cancel the contract. This lead to a number of discussions that ended in a call from there manager saying that if i tried getting out of the contract they would take me to court and try to seek damages/time wasting on top of the value of work completed. I was planning to see this through however they had taken several months to get to this stage (Due to drafting not getting the plans right and taking 3 weeks per modification) and was running out of alternative housing options that would last the entire build so we pushed ahead with Summit. To Top off my gripes. Little lessons learnt: Check how your bath goes against the wall our tiles are not flush they overhang the edge this is "industry standard" we were told The Stove top is pushed hard up against the splash back (Again "industry standard") however even smaller pots rest of the splash back when centered on the back burners and the manufacture safety instructions says it needs 50mm. House build manager was great until we listed a bunch of problems after handover (little stuff like shower leaking, wrong light socket fittings, door handle falling off door) then it became we were wrong about everything until they saw each individual item with there own eyes.1 comment
Summit H.Summit Homes
Hi Ben, thank you for taking the time to send us your feedback, we take this very seriously. Can you please send through your contract number so we can investigate this as a matter of priority? Thanks, Gemma (marketing)
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Rebecca NPerth
- 3 reviews
- Verified customer
Perfect for first home buyers!
Shawn Lewis
Lauren Gibbs
Gary Pellington
Darren (Brickie)
All those involved in the office and other trades
Thank you for being the best.
You have helped my family of 5 build our very first home.
Being working young parents of 3 young kids it's pretty crazy but you have made the process so smooth, stress free and easy!
As first home builders we never knew how the process worked. Shawn was there to answer every call and email to help get us what we wanted. Our finance took a whole year to sort. We had our heart set on the perfect lot. S...Read more
1 comment
Summit H.Easystart Homes
Hi Rebecca,
Thank you so much for your wonderful feedback and 5 star review. We’re thrilled to hear that you enjoyed your building journey with Easystart and are now loving your new home! I will pass ... Read more
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RobPerth
- 2 reviews
- Verified customer
Great team made it easy.
From start to finish the specific team I was allocated made it easy.
From Brodie on sales who helped get a block and land to what I wanted. To Danica and Victor showing expectional customer service, helping me when I asked.
I didn’t visit the property that often, only a major parts of construction, so it probably made the process a whole lot easier.
Compared to everyone else I know this build seemed stress less and enjoyable.
A couple minor things, like my last expensive electricity bill to cleaning up block which got dealt with straight away.
Thanks again.
1 comment
Summit H.Easystart Homes
Hi Rob, thanks so much for your 5 star review and wonderful feedback. I will pass this on to Brodie, Danica, Victor and the team. We wish you many happy years in your new home! Kind regards, Rikki (marketing)
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KiahPerth
- Verified customer
Smooth Sailing
I had resigned myself to the fact that building our first home was not going to be an enjoyable experience after being hauled, by my husband, through many different display homes with different companies, being ignored while the consultants would speak only to my husband and being told over and over “you should really have your finance sorted before you look”.
Then we walked into the Easystart display home in our local display village. Daniel Lewis was our consultant and made a great impression from the start. He was enthusiastic but not pu...Read more
shy and had a wealth of knowledge on the local area we wanted to build in which put our minds at ease. Daniel spoke to both of us equally and made no assumptions. Within a week we had chosen our land, house and met with the finance broker. Our prestart meeting went off without a hitch and was easy and organised. We used the online portal to make most of our selections beforehand to streamline the process and Isabella Carr was patient and helpful throughout. Our construction is now part way through and we have had no issues. We get regular updates on our online portal and emails directly from the site supervisor, John Rees, with information on what to expect next. We have driven past the site and are amazed at the cleanliness and quality. Our experience with Easystart has been beyond reproach and we would recommend them to anyone we know, and we have. My sister is now starting the process after I arranged for her to meet Daniel knowing that he was be helpful and guide her through the process as smoothly as he did us. Everyone at Easystart has been helpful and friendly and Daniel has been amazing, making the entire experience enjoyable and simple. Thank you to everyone at Easystart.1 comment
Summit H.Easystart Homes
Hi Kiah,
Thanks so much for your wonderful review. We’re thrilled to hear you’re enjoying your home building journey with us. I’ll pass on your great feedback to Daniel, Isabella, John and the team. T... Read more
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Summit H.Easystart Homes
Hi Ben,
sure to pass on your kind words to Shawn, Adam, Andrew and the rest of the team.Thank you so much for taking the time to detail your wonderful feedback!
We are thrilled to hear you have enjoyed your build journey with us and are happy with your brand new home. I will be... Read more