Eureka Furniture Online store
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74 reviews · Statistics
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Reviews
Disgusting Quality Chairs
Online storePurchased 4 Oakley dining chairs, 3 of the 4 were absolute junk. Broken leg in the box of one, two others had split at the leg joints. Absolutely disgusting quality for products that are supposedly ‘built to last’. Customer service refuses to organise pick up of the chairs or offer refund, only replacement or store credit. Why would they think I want anything more to do with this business or it’s products?!
Tracy was amazing
Online storeGreat help great product and great price and in store service was excellent
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Absolutely love farmhouse furniture
Online storeCalled up and enquired about a few items. The sales representative was so helpful and accommodating. I bought 3 pieces then and there!
... Read moreGreat dining chair
Online storeThere's no display store in Sydney for us to inspect the Bengal dining table before buying it so we were a bit worried the quality and colour wouldn't live up to expectations in real life but the table arrived (with good delivery guys who put on the legs for us and took the packaging away), and it looks beautiful. We're very pleased with it and the sale price made it really good value for high quality.
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Great service from the delivery team in Brisbane!
Online storeThanks to Peta and all the staff at the delivery warehouse. The delivery guys were great!
... Read moreBeautiful Piece
Online storeBeautiful piece of furniture this is my fourth piece that i have purchased from Eureka.
Awful customer service and delivery service
Online storePurchased a couch to be delivered, once delivered we began to open the couch 5 minutes after the delivery staff had left. However it was not the couch we had purchased.We called them asap and they then advised us they are unable to come back and pick up the incorrect couch.
Eventually hours later when the help line opened we got it sorted but definitely will never buy from here again.
... Read morePerfect way to shop!
Online storeCustomer service were fantastic and the guys at the warehouse are always so polite and helpful
... Read moreDining table set
Online storeGorgeous table set!! Love it!!! Responsible team in delivery arrangement!
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Excellent Customer Service
Online storeWas initially unable to complete my order using the website. Live chat was used and spoke with Karen from the online sales team who completed the order. Excellent service and extremely easy, smooth ordering and payment process.
... Read moreLove my dressing table!
Online storeI am very impressed with my new purchase. I’ve been wanting a new dressing table for ages and took a gamble with ordering one online. It arrived already assembled which is a bonus. It’s better than the picture. The wood is solid and the surface top wood is immaculate. The satin inlay is a great touch. It’s bigger than what I expected and the drawers are deep and can contain a lot. The only fault I have is the bottom two bolts to secure the mirrors is too small and needs to be bigger to secure the mirror frame to the cabinet part. Overall, I’m very happy with it and expect to get many happy years of putting makeup on and doing my hair!!!
... Read moreExcellent service and delivery
Online storeThe delivery driver did an excellent job of delivering and putting together the furniture I bought. Great quality product I highly recommend the online shop.
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Quality item and efficient delivery but no assembly service and Assembly too difficult.
Online storeQuality item and efficient delivery but website lacked clarity about the fact the item requires Assembly and there was no clear option to add Assembly upon delivery. We now have the Unassembled item and will need to pay again for a full delivery plus Assembly cost to arrange professional assembly. Next time we will seek a more efficient supplier and service.
... Read moreExactly what we needed to match our lounge
Online storeAfter having a problem ordering on line, Karen contacted us and was most helpful with the order. Very happy with the service. Awaiting delivery bu am sure the quality will be spot on as has been with past purchases.
A matching pair
Online storeI already have one bookcase from Eureka and love it so much that I ordered a second!
... Read moreQuestions & Answers
Hello I am Tammy I have purchase clement dining chair. it's only been one months. The chair side damage already. How can I do now?
Hi Tammy - thanks for reaching out!
Sorry to hear about this. Best thing to do is fill out this form: https://eurekastreetfurniture.com.au/after-care
Someone will then reach out in a few days with a resolution.
Thanks
Eureka Street Furniture
Looking for a framed print of a Prada either Leppard or tiger that I saw At one of your stores and would like to purchase one
Hi Joyce - I'd be happy to help with this. Can you please confirm which store you visited so I can find this for you?
Thanks so much
Eureka Street Furniture
it was at Homeworld helensvale but they since have closed down
Hi Joyce - thanks for that information! We are definitely still open in Homeworld Helensvale. You could give the store a call directly on (07) 5500 0280 and they should be able to help find the framed print you're looking for.
Thanks so much!
Eureka Street Furniture
Get an answer from our members and Eureka Furniture representatives
Details
Eureka Furniture QLD, Kawana4.8(205) | Eureka Furniture QLD, Helensvale4.6(153) | |||
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Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops | Physical Shops and Furniture Shops | Physical Shops and Furniture Shops |
Type of Furniture Offered | Bedroom, Dining, Living, Miscellaneous, Office and Sofas | Bedroom, Dining, Living, Miscellaneous, Office and Sofas | Bedroom, Dining, Living, Miscellaneous, Office and Sofas | Bedroom, Dining, Living, Miscellaneous, Office and Sofas |
Contact info for Eureka Furniture Online store
Mon | 9:00 am - 5:00 pm |
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Tue | 9:00 am - 5:00 pm |
Wed | 9:00 am - 5:00 pm |
Thu | 9:00 am - 5:00 pm |
Fri | 9:00 am - 5:00 pm |
Sat | Closed |
Sun | Closed |
Extra Information
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