We found what we were looking as soon as we walked in and fell in love with it immediately. There were several other pieces in the store we would love to acquire. The Hamptons library units are of superior quality and look perfect in our heritage home. The staff in store Mei and Ruty were very Friendly and accomodating and even rang the owner to see if we could negotiate the purchase on our behalf.

My dad and I went to Eureka a month ago and I soon fell in love with the shop. I purchased a beautiful silver mirror. Gayle helped us and was fantastic and really friendly. I have since brought 2 friends back to purchase the same mirror.

We spoke with the lovely Gayle who was able to help us purchase the mirror of my dreams for an amazing price! Thanks Gayle, your service and personality made our experience with Eureka. We’ll be back again for sure!

We were extremely happy with the price and the quality associated. Store was very easy to navigate.

My wife and I purchased some really beautiful furniture from the MacGregor QLD store in July 2022, we where very happy at the time of our purchase, and looked forward to the arrival of the furniture for our new home. We have received over a few months most of our furniture, but are still waiting for our king size bed frame. Which apparently will show up in January 2020 awesome not.

Purchased a new lounge from Eureka Street and absolutely loved it. Staff at Macgregor store were great. I have the Liberty lounge and it is so comfy and durable for the grandkids. We will be back

Purchased Yarra Glen table and 8 chairs crème leather. When the chairs were delivered there was a problem with 4 cushions on the chairs, 1 flat, 1 lob sided, 1 marked leather and I tilted. We contacted the store in Macgregor and were given Factory manager phone no., we then contacted Alan and nothing was a problem to him. He arranged for Zeb to come out, replace and fit the new cushions to the chairs. Customer service from Alan and Zeb excellent.
We are very happy customers and will continue to shop at Eureka. Great quality furniture.

On the 13th Feb I purchased a Denvor lounge. As it was delivered I saw damage. I called MacGregor store. They assured me they will fix it. Didn't happen after been given the run around from 2 store manager, 1 rude female staff, 1 Co-ordinator then to 1 male in head office. I know putting a formal complaint to OFFICE OF THE FAIR TRADING. This was my first time buying from Eureka Street Furniture and this will be my last. I will keep posting of the out come. Know your rights.

I bought a timber dining table from Eureka Street furniture And after only 14 months, a crack started to appear along the centre. I went in to the store & they told me that the crack was occurring due to changes in the weather (this is an INDOOR table!). They said that the high humidity in Brisbane caused timbers to swell & then shrink thereby causing the furniture to crack. I pointed out that none of my other timber furniture, of which I have a lot, seemed to be suffering. They still rejected my request for repair or replacement & told me to buy some wax to fill the crack. I contacted someone from management & they responded in exactly the same way. The crack in the table is now huge.
Save your money, buy elsewhere.

I bought a lounge with cushions from McGregor Brisbane branch and it delivered with four cushions missing making the couch unacceptably bad looking without sufficient back rest. We asked the delivery guys who said that it was everything in the package. However we didn't get exactly what we purchased. Called McGregor sales and they kept pushing the blame and its already been 3 weeks now, I still don't have my cushions. After many calls I had to go back to the store to ask for it. The cushions are yet to be given to me. I will confirm back if this is resolved. All in all, it's an unsatisfactory buying experience with them.