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Reviewer Photos & Videos
Emma WFar North Queensland, QLD
So easy and convenient, money saving for family of 6!
Organiaing an east coast trip for a family of six meant planning well in advance, I booked dreamworld 3 day pass, including skypoint, then took the 50% offer for Wyndham cruises. I booked infinity on the cold coast and also the tree tops ropes course at coffs harbour. All well in advance and using zippay for the whole lot!! Meant i could lock in a great price and pay it all off in months leading up to trip. Everything was as stated at time of booking and everyone had great time :)
1 comment
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SueAdelaide
Do NOT trust this group!
After extensive research, I booked very expensive flights to Melbourne to take my husband to the Comedy Lounge. The Comedy Lounge tickets were purchased on the Experience Oz website. Three days later I was emailed and told there is no show on that date. A very, very costly flight for nothing! DO NOT trust this group or their website.
2 comments
Experience OzExperience Oz
Hi Sue, Thank you for taking the time to provide feedback. Unfortunately, the Comedy Lounge was cancelled due to circumstances beyond our control. As per our Terms and Conditions, experience provider’... Read more
s availability was accurate at the time of booking, however, is subject to change due to circumstances out of our control. I have spoken to our reservations team who have informed us that the experience was cancelled and refunded the same day the booking was made. We apologise that you were disappointed by the show's cancellation and we hope you were able to enjoy one of the many experiences Melbourne has to offer instead.No, it was three days before the email was sent to inform me and almost a week before the refund was processed. If you knew it was cancelled the day I booked, as you just stated, why was it even avail... Read more
able on your website? Fine print is simply a cop out for poor practice.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Awesome customer experience
I made an advance booking for my Currumbin adventure in Gold Coast. But due to some changes in itinerary had to re-plan the dates. The ExperienceOZ staff was so courteous and helpful in assisting me with all the rescheduling requirements. Hats off to the overall ease of user experience in navigation and categorization. I just love this site and am looking forward for expansion to other regions of the world. Actually this single site had helped me to understand how amazing could the experiences in Australia be with the unbelievable exhaustive coverage. The name is apt to what it delivers. I recommend this site to everyone making a visit to Australia from the bottom of my heart. Thank you so so so ......much.
1 comment
Experience OzExperience Oz
Hi Srinath, Thank you for your kind words. Our staff here at Experience Oz take pride in providing our customers with a great experience and we are glad we could assist you with rescheduling your tick... Read more
ets. There are some fantastic experiences available in Australia, happy we could help you see some amazing potential future experiences for yourself Srinath. Thanks again :)Similar opinion? Write a review on ieatwords.com.au!
Find out how Experience Oz compares to other Booking Services
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PhilSydney
RUBBISH service
I bought tickets by mistake and call centre staff never helped me and said its your mistake and we cant help you. RUBBISH
1 comment
Experience OzExperience Oz
Hi Phil, thank you for your feedback. We’re really shocked to hear you had a bad experience when calling our customer service team. As you probably saw, we have thousands of great reviews praising our... Read more
team’s assistance, so this is definitely a rarity rather than the norm. We understand that mistakes can happen and where possible we will cancel and refund a booking for you immediately, however at times an experience provider's cancellation policy may prevent us from doing so if a product or ticket is non-refundable and this is outlined in the terms in conditions prior to making a purchase, (e.g. theme park and selected attractions vouchers www.experienceoz.com.au/terms-and-conditions). We appreciate your feedback and we will discuss this issue with our team to see what we can do to improve our customer service in the future.Similar opinion? Write a review on ieatwords.com.au!
MyraMelbourne
Great value for money!
I’ve booked both Melbourne Aquarium and The Otway Fly Treetop Walk through Experience Oz and found it easy to use in both instances! The tickets through EO were cheaper and were emailed to me instantly
1 comment
Experience OzExperience Oz
Thank you for taking the time and writing such a great review, Myra! We're glad to be able to give you such a great deal and you had an amazing time in Melbourne. We will see you back soon for your ne... Read more
xt experience when you're putting your Experience Points in good use. :)Similar opinion? Write a review on ieatwords.com.au!
Nick P.Somerset
- 2 reviews
- 1 like
Careful of the ridiculous expiry dates!
So we received a pass a gift for our 1yr old daughter. When we went to go use them the ticket needs to be activated within 3 months...we were one week out WTH???? activated??? Under the Ts and Cs it says that vouchers are valid for a period of 12 months but excludes...blah blah blah. What a nonsense scam, great way to eye gouge people. 3 months....go Australia! We will be taking this further with the ombudsman.
1 comment
Experience OzExperience Oz
Hi Nick, we're sorry for the inconvenience this has caused you. Our Sydney Attraction Combo Pass has a 3 months validity period as stated on the website when purchasing those tickets.
www.experienceoz... Read more
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Amazing
We booked the consecutive 3 day pass to movie world, wet n wild and sea world. Experience oz made the process so simple and easy for us thatwe will be using them for more bookings and recomend them.
1 comment
Experience OzExperience Oz
Thank you for taking the time and giving us such great feedback. We love the Gold Coast theme parks, such much to do and heaps of fun. We're glad you had an amazing time! Looking forward to seeing you... Read more
back again soon for your next experience, Katie :)Similar opinion? Write a review on ieatwords.com.au!
67GatewaySydney
- 3 reviews
Excellent website to book tickets
I booked the Tamar Valley Cruise in Launceston. It is very easy and we saved quite a bit. Will definitely recommend this website to everyone. I will always be checking this website before I booked with someone else. Thank you and keep up the good work!
1 comment
Experience OzExperience Oz
Thank you for taking the time and writing such a positive review. We can't wait to see you again very soon for your next experience in Tasmania or anywhere else in Australia or New Zealand. :)
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Fantastic savings
Booked Wyndam river cruise in Surfers Paradise, saved 50% :-)
Enjoyed the cruise, staff were so helpful and friendly, thank you
1 comment
Experience OzExperience Oz
Thank you for taking the time writing this great review! We hope to see you again very soon for your next experience. :)
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Manda FAU
- 3 reviews
- 2 likes
Saving money
Used this site to book tickets for sea life and Melbourne zoo, was so happy with discount and zippay was bouns to help save more money for my hoilday
1 comment
Experience OzExperience Oz
Paying with Zippay and other payment options are such a breeze, we love it too! Looking forward to seeing you again soon for your next adventure, Manda. :)
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Saved time and money and was super easy
Very easy to use site, saved money, lots of choice, will definately use again when booking my travel plans, thanks!
1 comment
Experience OzExperience Oz
Hi Laura, good to know you had the chance to pick from thousands of experiences! Thank you for the great feedback. :)
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BlaykeBrunswick West
Quick, simple, easy!
New to Melbourne, have booked multiple activities through here. Easy breezy, even within adjusting a booking it was completely hassle free! Thanks!
1 comment
Experience OzExperience Oz
Hi Blayke, thank you for the awesome feedback. We hope to see you again back very soon for your next experience in and around Melbourne. :)
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Excellent service very efficient!
Cairns aquarium - booked on the drive there, all done within 2 minutes! Couldn’t be easier and huge savings on tickets ($10 per adult)
1 comment
Experience OzExperience Oz
Thank you for taking the time and giving us such great feedback! We are big fans of the last minute tickets ourselves, happy you had a wonderful time. We can't wait to see you back again for your next... Read more
experience soon when you're putting your Experience Oz points in good use. :)Similar opinion? Write a review on ieatwords.com.au!
Very good tool for holiday booking. Very user friendly.
Experience was amazing and I enjoyed every minute of it. I didn't have to change or cancel so I can't comment on that. Would definitely use it again
1 comment
Experience OzExperience Oz
Thank you for giving us such great feedback and we're happy everything went smoothly with your experience. Can't wait to see you again soon. :)
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Great discounts!
I have purchased tours for both Sydney and Queenstown from the experience oz website. Booking online was very easy and when I needed to adjust one booking I was able to speak with experience oz staff over the phone who were very helpful and prompt.
1 comment
Experience OzExperience Oz
Thank you for taking the time and reviewing our services with such amazing feedback. We're hoping to see you again very soon for your next experience :)
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Find out how Experience Oz compares to other Booking Services
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HezSouth East Queensland, QLD
- 2 reviews
You can be confident with any purchase from Experience Oz
Booking online was so convenient and hassle free event at the very last minute. Their prices are very have always been the best in comparison to other online services.
1 comment
Experience OzExperience Oz
Thank you for the great feedback, Hez, we're always on the mission to offer the best deals and prices. Looking forward to seeing you again soon for your next experience :)
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- Verified customer
Easy to have an overview of trips available.
Been booking through experience oznz for both Australia and NZ trip activities through online means. It's because it's easy to have a quick glance what activities there are in each city. Convenient to retrieve booked activities as well.
1 comment
Experience OzExperience Oz
Thank you for the amazing feedback and taking the time for writing a review. We're looking forward to seeing you back very soon for your next experience :)
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Easy to use
I used the experience oz site to book theme park tickets for our recent gold coast trip. Simple and easy to use as well as the cheapest price I could find. Will definitely use them again.
October 5th 2018 Update: 2nd time
This is the 2nd time I have used experience oz to book tickets. Once again it was easy although this time I was not able to book a time and wasn't till after I had paid that I realized this. I contacted experience oz immediately amd they responded quickly. It did not matter, I presented the tickets to legoland chadstone at the time we wanted to go and there weren't any problems. I will definitely use experience oz again.
2 comments
Experience OzExperience Oz
We're glad you had an amazing time Kaz! Hoping to see you again soon for another experience soon when you're putting your Experience More Points into good use :)
Yes, will be booking more tickets through you very soon.
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ImanthiMelbourne
- 2 reviews
- Verified customer
Perfect night out
We booked online a dinner cruise for our anniversary. It was so convenient, and we were given a great service!
1 comment
Experience OzExperience Oz
Thank you for taking the time and giving us such great feedback! We can't wait to see you again for your next experience of anniversary :)
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Robyn LAU
- Verified customer
Quick and easy
When ever I can I will book through this site. The partnership with zip pay has made it more desirable as well. It's been really good to give the people I love the opportunity to experience this wonderful country. I have never had a problem and I love how much variety there is.
1 comment
Experience OzExperience Oz
Thank you for taking the time and giving us this great feedback, Robyn. We're happy to offer so many different payment options to make it easier during check out. Can't wait to see you back for your next experience. :)
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Questions & Answers
aina n.asked
Hi, My family and i will go to Gold Coast, Australia on February 2020 . I've tried so many times to pay using my credit card . Why i can't pay for it . My vacation is around the corner . I've tried to message your customer service but ended up no reply from your side . Please reply immediately . Thank you
1 answer
Experience OzExperience Oz
Hello Aina, it's disappointing to hear you are experiencing trouble purchasing online. Please give us a call on 1300 935 532 and our friendly customer service team can look into the issue for you and make a reservation for you over the phone. February is a lovely time to visit the Gold Coast. We hope you enjoy your holiday.
Judy R.asked
My husband and I were gifted one of your tours (Burlesque Showboat Cruise) for Christmas 2018 but due to very personal reasons, we have not as yet booked the Cruise and are very unlikely that we will book it at all. It has nothing to do with your company, it is just very bad timing!! We were wondering if it is at all possible to get a refund for the cruise and have the refund returned to my son and daughter in law who were the ones that purchased the gift.
The voucher number is #310499183 and it was purchased by Christopher (Chris) Marien and Sharon Patton.
Looking forward to hearing from you with a favourable response.
Kind Regards
Mrs Judy Ralph
3 answers
Experience OzExperience Oz
Hi Judy, Thank you for your message. Gift vouchers are unable to be refunded, however, the value of the gift voucher can be used towards another experience instead. Please give our friendly team a call on 1300 839 731 to discuss what options are available for you. Looking forward to speaking with you.
Do you have movie vouchers available?
Experience OzExperience Oz
Hi Judy, we have a huge range of tours, attractions and cruises that your gift vouchers can be used towards. Please give our reservations team a call on 1300 935 532 and they will be able to suggest the perfect experience for you. If you prefer email then you can get in touch with us at: [email protected]
chelseaasked
Hi I have booked my tickets but i have yet to receive any email. pls help?
3 answers
Hi Chelsea. That is strange. Id check at your end if payment for tickets has actually gone through as sometimes it doesnt and that could be why you dont have your tickets. If it has send Experience Oz an email telling them tickets not received using "contact us" at bottom of page. Also check you have given them your correct email to reply to.
Try calling them call us on 1300935532 or email us [email protected]
Experience OzExperience Oz
Thank you Muzza and Simon for helping Chelsea. Yes, please give us a call on 1300 935 532 or send us an email at [email protected] with any questions you might have and our team is happy to help. We hope you've received your tickets and have a wonderful experience.
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Experience OzExperience Oz
Hi Emma, Thank you for your feedback. We are pleased to find planning your holiday was a breeze. Zippay is a great option for this and we are glad you could take advantage of this! We look forward to helping your family plan your next holiday. :)