Fantastic Furniture ACT, Fyshwick (page 2 of 4)

The product that i bought is good and i am satisfied with the product. My first experience with Fantastic is FANTASTIC.

My overall experience was great, however, watch out for delivery as the fees may be a little too high and over the top.

We seen items in a catalogue, went to the store and items were better than expected. Bought them plus and impulse rug on the spot.

My previous experience was very good. I received value for money products.
Though this visit, I am very disappointed that when I open the box and found incorrect product than what I paid for it. I have to hassle return the product and pick up correct product.

Very happy the furniture was able to be assembled. Easy to communicate with staff. Good range of furniture and love a particular Canvas print that I will get soon.

Great shop, with good range of furniture for the whole house.
There are amazing deals to furnish a whole living / dining room or even just a bedroom. Not seen this anywhere else which makes them unique!!

Very easy to use website, good pictures and easy to find measurements.
Good matching pieces and affordable prices. I have purchased a different bed frame about 4yrs ago and it is still in great condition.

Never been to the store, but ordered online. It was quick, easy and gave me estimated delivery times on each item. One item that would have taken 2-4 weeks was easily swapped out for a different one. They called about my order the next day and let me know the planned delivery day, then they called the next day to narrow the delivery window to 2 hours. Perfect experience.

Fabric of the bed head was good. The ‘universal’ brackets don’t fit on my bed base and they don’t even sell bases! There’s no instructions and everything is made of cheap material! Never buying from them again.

Fantastic Furniture at the Fyshwick store were pleasant, patient, and efficient. The delivery came right on the specified time and day and very pleased with product.

Very friendly and competant staff. I would highly recommend this store to anyone. I was surprised at the selection .

Just wondering when someone will contact me regarding my broken lounge. I emailed photos as requested in August, and sent a follow up email and I’m still waiting, holding my lounge up with pavers from the garden.

We recently purchased a house bed from Fantastic Furniture. We thought the price was very reasonable and the quality seems to be good a sturdy. Transaction was quick and easy as we purchased it online and then later picked it up from the warehouse. It cam as a flat pack but was reasonably easy to put together. It is nice to have a hassle free transaction.

Everything was fantastic, customer service was amazing & explained everything. From delivery to sofa shiel. Very professional & I’d buy again when ready

Great products to choose from and fantastic service both online and instore. Fast and efficient delivery of purchase. Would shop there again

My partner and I ordered a Jazz chaise lounge from the Fyshwick store. This took 6 weeks to arrive, which is fine. However, when it arrived there were no feet. So we had to wait again for these to be delivered.
Also, the chaise cushion and base were covered in dirty stains. I called up the store to complain about this and we did not hear anything back - we had to call up numerous times before the store told us that they would send out replacements. So two weeks later, the delivery van showed up however NO REPLACEMENTS. The guys just took away

I was really pleasantly surprised when I walked into Fantastic Furniture CANBERRA. Everything was stylishly displayed and the service was exceptional. While the products won’t become family heirlooms, Fantastic really is Fantastic for firsthome buyers, budget conscious shoppers and investors.

Very happy with my purchase and will shop there again and highly recommend them to my friends and family happy customer

Website is easy to navigate, with pictures and dimensions of the products shown so you can know in advance that they will suit your needs.

Don't know yet. I am a bit worry the big furniture.Also hope to have someone knows how to do it and won't over charge

Thank you for the lovely service and suggestions! It was such a pleasant shopping experience and I would like to recommend this shop to all my friends!

I was able to go into the store and purchase quickly and with little fuss. My customer service representative simply allowed us to much our purchases without any pressure and persuasion.

I browsed products online and purchased instore it was hassle free with a vast amount of options to choose from

Made purchase in store after veiwing display
Furniture looked good and was cheap
When delivered the couch I purchased smelt and filled the house with he consuming chemical
Later I found out that his smell can be toxic to your health
Was very unimpressed with my purchase as every time I sat down to relax on the couch I got a splitting headache from the smell

The staff was incredibly knowledgeable and patient! The showroom made it easier to pick exactly what you prefer. When I first walked in I wanted one package deal but after sitting and seeing another I changed my mind. I was also able to swap and change the package how i wanted it. They also had beautiful accessories and I can't wait until it's all in my new home!

I purchased the home starter Hollywood package, but I was able to pick and choose other options with the package and it was still around the same price, the person that looked after us was amazing and helped us to within our budget..

I purchased online a new lounge set and i was given the help i needed instantly. The delivery waa quick and at a great price.

I made my purchase online, it was quick and easy and I heard back from them about delivery pretty quickly. I just found the boys who delivered my bed were blunt and rude and had no customer service skills at all. Apart from delivery my experience was really good. :)

Recently I bought 2 Home 3 Door Mirror Wardrobe. As advertised as Australian made, I thought the quality will be very good. I paid the full amount in the store. The sales person said she will be give me a call. The call doesn't came. I called them up after many weeks only to find that they are in store.

Collected the packages. The warehouse person put the packages together in a trolley and brought them to the car. At the time of assembling I noticed that one of the side panels are slightly bend. At last when the assembly completed the bend w

My best furniture store. Quality and prices are very genuine. Always met my expectations. Huge variety at genuine affordable price.

So I received a large flat pack order..... single Mum without the no how to assemble. Fantastic furniture recommended someone.... he didn't come wheb he was supposed to then when he did arrive disappeared with my stock and money. Eventually brought stock back inassembled but not the money.... so dodgy....
Several items that weren't available have still not been refunded over a month later... really unhappy

I do not like shopping at all but so I return to the shops that give me a least stressful experience when I do need to go shopping.

Needed a single guest mattress in a hurry and I have mobility issues, so I found Fantastic Furniture online and ordered and received my mattress so fast. It is just what I wanted and exactly as described. Very helpful customer service when I contacted them with a query. Will definitely shop with them again.

We went to the store so that we could finalise the purchase, payment and delivery; and found that everything worked out quickly and
satisfactorily, and I must add with politeness and friendliness.

Purchased in store and got delivered promptly.
Great service and great delivery even got a great discount on lounge and delivery.

Kathryn new exactly what she was doing when looking up our product for availability and was very courteous and helpful, we are still waiting for our delivery so I am not able to comment on the product yet but I was very happy with the service and the colour options, parking etc.

The furnitures are good qualities and reasonably priced. However there are few option in terms of colour and design. the shop assistance was polite and helpful in showing me different type of products that I might like, gave me idea of colour options I have etc. she informed me different financial option I can avail, if I want to. completing the purchase was smooth.

I bought in-store and the process of purchasing was really easy. The woman who helped me was really nice and helpful.

I did an online click and collect (1 hour) for fantastic furniture on the 11th Jan 2018 when going to pick it up it was not in stock. At numerous phone calls, emails and visits to the warehouse and store fast forward time to the 18th May and still no product. I can guarantee that I will not recommend them or be buying any products from them into the future.

After online exploring, visiting a shop in Fyshwick was the easiest part of shopping regarding to polite member staff. I will visit you more times!