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SparkesyNewcastle
Perfect apart from some whole not drilled probably and some screws not long enough
Easy to find great staff and amazing products. The wholes could be done better and the screws a little longer so you don't have to fix them yourself
4 comments
Yeah I will be buying more things with you guys but I wish the whole where drilled right and the screws were long enough so I didnt have to make the wholes wider to make the screws connect to the handles
Fantastic F.Fantastic Furniture
I am sorry about that Sparkesy. Please let us know if we can help at all! Regards Jessica and the Fantastic team
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Love
I shopped online if I was rich I’d keep shopping and everything was easy to assemble love fantastic Furniture x
1 comment
Fantastic F.Fantastic Furniture
Hi Elysha, thanks for choosing to shop with us, and thank you for your feedback! We're glad to hear that everything was easy to assemble. We hope to see you again very soon! If you win the Lotto, be s... Read more
ure to make us your first stop. Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
Big Colour Signs is the best company to use for your signage
The showroom made you want to improve your lifestyle at home. Fresh modern and great quality. The chairs have enhanced our shop
1 comment
Fantastic F.Fantastic Furniture
Hi Simo, thank you for choosing to share your thoughts of our Newcastle Store online! We really appreciate your feedback and happy to hear you like our product range. We hope to serve you again in the... Read more
near future. Regards, Angelina and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
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Affordable Quality
Found exactly what I wanted, great range of affordable furniture to suit my decor and assembly option was definitely a plus.
1 comment
Fantastic F.Fantastic Furniture
Hi Jazza, thank you for choosing to shop with us! We're so glad to hear you found what you wanted, and that it suits your decor. We hope to see you again soon. Regards Nick and the Fantastic team.
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Very happy
Very satisfied with the coffee table very happy with it very good quality will shop there again the staff was very helpfull
1 comment
Fantastic F.Fantastic Furniture
Hi Cindy, thanks for choosing to shop with us! We're glad to hear the staff were helpful and that you are satisfied with the coffee table. We hope to see you again soon. Regards Nick and the Fantastic team.
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Great value
No did not assemble the product myself came ready to sit on in goog order prompt on time thank you fantastic furniture
1 comment
Fantastic F.Fantastic Furniture
Hi Nah, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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- NSW, Newcastle
- Verified customer
Very happy with the prices
I saw the chairs that I purchased on other site and Fantastic Furniture are selling them around $20.00 cheaper than other companies.
1 comment
Fantastic F.Fantastic Furniture
Hi Jackie, thanks for choosing to shop with us! That's great to hear. We hope to see you again soon. Regards Annie and the Fantastic team
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B_KSydney
Great range and fantastic prices
An amazing range of furniture and some great items not available elsewhere, especially for the prices. Overall great value for money.
1 comment
Fantastic F.Fantastic Furniture
Hi B_K, thanks for choosing to shop with us! We're so happy to hear you're enjoying our product range and affordable prices! We hope to see you again soon. Regards Annie and the Fantastic team
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Awesome furniture
Store was very easy to navigate, load's of furniture to choose from, extremely happy with my product and very easy to put together. Always a pleasant experience.
1 comment
Fantastic F.Fantastic Furniture
Hi Jason, thanks so much for sharing your experience! We are glad to hear you enjoyed your time in store and found the products easy to assemble. Kind regards Ryan and the Fantastic team
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- NSW, Newcastle
- Verified customer
Super fast delivery!
Super easy ordering and delivery. Great communication and friendly, professional service. Thanks Fantastic Furniture! I’m very busy so being able to order online and have fast delivery made my life so much easier
1 comment
Fantastic F.Fantastic Furniture
Hi Kborage, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Jivani and the Fantastic team
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Amazing easy quick service
Bought a longe online . The website was easy and quick and my lounge arrived the next day. Absolutely spot on
1 comment
Fantastic F.Fantastic Furniture
Hi Cat, thanks so much for shopping with us! We are so glad you found our website easy to use and we are thrilled to hear delivery was quick and easy. We look forward to serving you again soon. Kind regards Ryan and the Fantastic team
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Quality shopping.
I wanted to buy quality products
that weren't expensive. The process was professionally carried
out. I browsed for a long period
before purchasing. I was never
interrupted.
1 comment
Fantastic F.Fantastic Furniture
Hi Bake, thanks for choosing to shop with us! That's great to hear! We hope to see you back soon. Regards Annie and the Fantastic team
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JosipNewcastle
- 10 reviews
- 7 likes
Good furniture,poor customer service
Nice furniture but very poor customer service.
Delivery fees gone up by $10 overnight,very high for local delivery fee $80.
1 comment
Fantastic F.Fantastic Furniture
Hi Josip, thanks for choosing to shop with us! We appreciate you taking the time so share your feedback as we're always looking to improve. We hope to see you back soon. Regards Annie and the Fantastic team
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Shoppers dream!
I purchased my furniture via account for my workplace. It would not have been an easier or quicker process. After visiting the store in Newcastle, I made the difficult decision of what I needed to purchase. All the items in store were great priced and obviously quality.
Within the week my furniture was expected to deliver with no trouble what so ever. My workplace now has 5 Fantastic loungers and a whole lot of other pieces. We get comments on our style and asked where we purchase from. We love saying Fantastic! Now I cant wait to decorate my new house once I move in.
1 comment
Fantastic F.Fantastic Furniture
Hi Bella, thanks for choosing to shop with us! That's Fantastic to hear! We're so pleased to hear you're loving our range and we can't wait to see you back soon. Regards Annie and the Fantastic team
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Aaron
- 2 reviews
- NSW, Newcastle
- Verified customer
Great price and quality
I buy online but sometimes visit a store to test products before i buy. The stores have a great layout and range and the website is fast and easy to navigate.
1 comment
Fantastic F.Fantastic Furniture
Hi Aaron, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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Fantastic!
Instore purchase, able to browse products first hand. The purchase process was easy with great customer service. Pick up was easy, too.
1 comment
Fantastic F.Fantastic Furniture
Hi Barb, thanks for choosing to shop with us! We're delighted to hear that you enjoyed your in store experience with us. We hope to see you back soon. Regards Annie and the Fantastic team
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Really great experience purchasing furniture from this store
Purchased furniture online after visiting the store to look at all of the products I needed was really happy with the entire process
1 comment
Fantastic F.Fantastic Furniture
Hi Glen, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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busyb
- 5 reviews
- 3 likes
Disappointing
After buying multiple items online and quite happy with them for the price, I needed to return or exchange 2 dining chairs that were not great quality. Received a response to email requesting photos and replied with same and then replied again and again and nothing. No outcome almost 2 months later - such a disappointment for such a straightforward issue and won't be shopping there again.
5 comments
Fantastic F.Fantastic Furniture
Hi busyb, I am really sorry to hear about your recent experience and I do apologise. We would really like to look into this for you, would it be possible to send us an email at customercare@fantasticf... Read more
urniture.com.au with your contact details and sales order number? Kind regards Ryan and the Fantastic teamYes all the emails were sent through the above email you have supplied and have forwarded same again. Hope you can help.
Fantastic F.Fantastic Furniture
Hi Busyb, many thanks for that. We will look into this and be in touch ASAP. Kind regards Ryan and the Fantastic team
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CatherineNewcastle
Quality control lacking
I ordered 6 of the $79 Como 4-cube bookshelves in store to line a long wall in my house. https://www.fantasticfurniture.com.au/Categories/Storage-%26-Office/Storage/Bookcases/Coda-4-Cube-Shelf/p/CODCUB4SHOOOPABWHI . Delivery to the store was quick so I picked them up at the warehouse, took them home and started to put them together 2 days later. I screwed 5 metal dowels into the first piece of timber according to the instructions and noticed that the 5th went in on an angle and that there was some movement in the bung. On the 6th dowel the bung...Read more
came loose as I finished screwing the dowel in and basically fell inside the hollow slab I was working on. I decided the quality control wasn't there as basically the chipboard is so flimsy that it wasn't strong enough to hold the bung in place. As I wasn't willing to make my way through putting 6 bookshelves together hoping that only a minimal number of bungs would be loose, I rang the store and they said I could get a refund. I returned the bookcases and got a refund but don't appreciate being sold sub-standard furniture. My time is valuable and I could do without the disappointment. I'd happily pay $20 or $30 more per unit for furniture that actually works. In addition to this once I'd made the decision to return them I noticed that the weight rating for each unit is only 10 kgs, which is ridiculous given that a unit of this size would hold much more than that weight in books if it was fully loaded. Therefore I consider the item not fit for purpose - Ikea's shelving units of similar size at $149 each hold 30 kgs per shelf.1 comment
Fantastic F.Fantastic Furniture
Hi Catherine, I am very sorry to hear about your recent experience and your disappointment with the Coda 4 cube. We appreciate the feedback and will pass it along to our products team. Kind regards Ryan and the Fantastic team
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AWESOME Furniture, AWESOME prices and AWESOME Customer Service
I shop on line and also in store. The delivery and pick up process is so easy. I find visiting the store is better, I went in to purchase a grey fabric lounge I saw on line. But while walking around In store I found a white leather corner lounge. It looks perfect with my White Vogue furniture.
THANKS Fantastic Furniture, I am looking for to my next purchase.
1 comment
Fantastic F.Fantastic Furniture
Hi Nana, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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Fantastic F.Fantastic Furniture
Hi Sparkesy, thanks for choosing to shop with us. We appreciate you taking the time to share your feedback with us as we are always looking for ways to improve. If there is anything we can assist with... Read more
, please do not hesitate to let us know. We hope to see you again soon. Regards Annie and the Fantastic team