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SaniSydney, NSW
One stop shop for all furniture requirements
Great product listing and staff. Even though I tried walking into 4-5 different shops many a times, I could never find what I wanted. It is so much care with which fantastic furnitures have created there product range be it home, office, or home-office setup, fantastic is the best!
Details: I went to the Blacktown branch this time, Covid 19 and restrictions in place, first of all I saw the rule are being properly followed with marks to keep safe distancing. Before walking in to this store I checked almost everywhere online, but couldnt find an...Read more
office desk of choice. Then, walked into many shops around the area but kept Fantastic Furniture for the end as I was sure to find something there from my prior experience. None of the shops had anything close to what I wanted, next point was that everyone had there specialisation and some had beds and mattresses while others had other home furniture. Its only at fantastic that I saw everything under one roof. Each section was very clearly separated, I just had to walk into the office section and then I found my choice in less than 5 minutes. Now, comes the best part I wanted a desk and chair but they dont have it in stock. I was being helped by the salesman named Jai, as he did not have stock coming till next 4 weeks, he checked the nearest store which had stock and gave me the contact details and direction For warwick farm and also advised me the best method to place order. That store too had only one piece in stock, so I had to act quickly. The rest was very quick. Thanks to Jai, I am liking the office desk (couldn’t get the chair) and I could arrange everything well for this forced work from home season.1 comment
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BroonSydney, NSW
Garbage customer service!
Here are a couple of pics of my new lounge, left in the middle of my lounge room! Customer service? NOT!! I'll be cutting this box up for weeks to put in my bin!
3 comments
Fantastic F.Fantastic Furniture
Hi there Broon, I am sorry for any inconvenience caused. Unfortunately our delivery service does not include rubbish removal. Kind regards Ryan and the Fantastic team
Had this "fine" detail been mentioned to me at the time of purchase, I would have just put it on my roof racks and saved $55 for a "delivery" Due to the fact that this has been trivialised, I shall take the matter further!
Fantastic F.Fantastic Furniture
Hi Broon, I do once again apologise for the inconvenience. If you wish to discuss this further, you can contact us at [email protected] Regards Nick and the Fantastic team.
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The reviewer stated that an incentive was offered for this review
JohnSydney, NSW
Very terrible
As a regular customer I was very disappointed with that store no customer skills what so ever very rude even with loading the goods no help what so ever they should sack that manager his not worth to be in that position
1 comment
Fantastic F.Fantastic Furniture
Hi John, We are very sorry to hear about the experience you had whilst in our Warwick Farm store and sincerely apologise, it is very disappointing to hear you were treated rudely. We would really like... Read more
to discuss this with the management team, would it be possible to send us an email with your contact details to [email protected]? Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
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Great customer service
Great customer service and product knowledge. Greeted with a smile and a hello, we were left to wonder around and when we were happy with our choice we were met with the smiliest face
1 comment
Fantastic F.Fantastic Furniture
Hi Susan, thank you for shopping with usIt is wonderful to hear that you were happy with the team members that assisted you! We hope to serve you again in the future! Regards Ryan and the Fantastic team
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DeeSydney
Greatest customer service experience I had received.
Store was very easy to find, products were great for value, Exmtremly happy with what I purchased, No trouble to assemble.
1 comment
Fantastic F.Fantastic Furniture
Hi Dee, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Nicks my nameSydney
Quality at a budget price.
The variety of products available were easy to find with a great floorplan layout.As a family we enjoyed the task of erecting the products.Not only did we find it challenging upon completion but satisfying with the great end result.
1 comment
Fantastic F.Fantastic Furniture
Hi Nicks my name, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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This is great
Was not to bad to do it took me about 1 hour and it looks good would buy more things in flat packs
1 comment
Fantastic F.Fantastic Furniture
Hi Kim, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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Everything you need for your home is right at Fantastic furniture great price for value
Easy to assemble some needed assistance but patience and guidance is the key to everything always ask for assistance from the staff
1 comment
Fantastic F.Fantastic Furniture
Hi Akesa, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team
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Fantastic
The store was easy to find, Was happy with product and availability. Sometimes is hard to assemble the product itself.
1 comment
Fantastic F.Fantastic Furniture
Hi Lana, thank you for shopping with us at our Warwick Farm store and for choosing to share you thoughts with us online. It's great to hear you enjoy our product and availability. If you needed any fu... Read more
rther assistance with assembly please email me through your details at is [email protected]. We hope to serve you again in store in the future. Regards Angelina and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
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NipaSydney australia
- NSW, Warwick Farm
- Verified customer
Fantastic as the name suggests!!!!!
It was very convenient to navigate the store as to find out what i looked for!!!
I am highly satisfied with the range of products available.
Its very easy to assemble!!!!
2 comments
Fantastic F.Fantastic Furniture
Hi Nipa, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience with our products. We hope to serve you again in the future! Regards Ryan and the Fantastic team
You are most welcome!!
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This is realy Fantastic !
In 10 min Im finded product via internet, compare with similar another product,ordered,payment and that is ! Easily!! And Im very happy!!
2 comments
Fantastic F.Fantastic Furniture
Hi Gagy, thanks so much for choosing to shop with us! We are delighted to hear you found ease in navigating through our website and were to place your order so quickly! We look forward to serving you again soon. Regards Jivani and the Fantastic team
Thank you, My regards!
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Fantastic helpful customer service
Staff polite and very helpful, would reccomend my friends as furniture is value for money and I managed to match furniture i already had at home
1 comment
Fantastic F.Fantastic Furniture
Hi Tess, thanks for choosing to shop with us! We're delighted to hear you had a great experience with us and appreciate you recommending us. We hope to see you again soon. Regards Annie and the Fantastic team
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- NSW, Warwick Farm
- Verified customer
Affordable and great online service
Ordered bar stools online as price was great. Once ordered received a phone call within 10mins to say the product is ready for collection. Great service and happy customer, would defiantly shop with Fantastic Furniture again
1 comment
Fantastic F.Fantastic Furniture
Hi Cliff, thank you for choosing to shop with us online! It’s great to hear that you like our online shopping experience! Feel free to shop with us online again in the future and don’t forget, if you ... Read more
require any assistance our Live Chat team is there to help! Ryan and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
Fantastic customer service, delivery was on time, quick friendly, helpful service. Would highly rec
It was easy to navigate, staff were very helpful in helping to decide the bed frame I needed. Therefore, I made my decision in what I needed and how to get what I wanted.
1 comment
Fantastic F.Fantastic Furniture
Hi Antty, thanks so much for choosing to shop with us in Warrick Farm. That's great to hear! We hope to see you again in store in the future. Regards Fiona and the Fantastic team
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Fantastic Furniture my number 1 shop.
Navigating in the store was comfortable. The range of products available are to the latest of designs . Very impressive. The quality of my sofa bed can not be beaten. No other retailers I searched in had the quality and assurance of mind as Fantastic Furniture.
My sofabed was already assembled I only needed to install the legs. It was easy as 1,2,3.
1 comment
Fantastic F.Fantastic Furniture
Hi Susan Darwich, thanks for choosing to shop with us in store! We're delighted to hear you're loving our product range and quality. We hope to see you again soon. Regards Annie and the Fantastic team
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fantastic, fantastic experience
i was very satisfied with the staff friendlyness,discounts and willingness to help in any way from carrying loading pricing advice on weight that can sit on shelfs etc
1 comment
Fantastic F.Fantastic Furniture
Hi Amy, thanks for choosing to shop with us! We're so glad that the staff at Warwick Farm were so helpful and knowledgeable. We hope to see you again soon in store. Regards Nick and the Fantastic team.
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Jen PMelbourne
- 5 reviews
- 1 like
Store staff are absolutely rude
I’ve never had such a poor experience in a Fantastic Furniture store, so this will be the last time I ever purchase from them. Staff were rude and we were made to feel like we were stupid for having to ask them how to collect our goods after we paid.
1 comment
Fantastic F.Fantastic Furniture
Hi Jen P, I'm very sorry to hear about your experience to date with us. Would it be possible to email me your contact details and also the store you purchased from and also anything else I may be able... Read more
to help you with? My email address is [email protected]. Thank you for taking the time to provide your feedback as well as allowing me to investigate this further for you. Kindest Regards, Angelina and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
BecSydney, NSW
- 2 reviews
Great product!
Online purchase was quick and easy. Was notified by the store within 10 minutes that the item was ready for pick-up. Really happy with the ease of the system.
1 comment
Fantastic F.Fantastic Furniture
Hi Bec, thanks so much for sharing your experience! We are glad to hear you found our online system easy to use. We hope to see you in-store again soon. Kind regards Ryan and the Fantastic team
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Everything was perfect
I went online did click and collect. Everything was ready for me in 20mins.was so happy. the stuff as well were so amazing. I would recommend to friends and family.
1 comment
Fantastic F.Fantastic Furniture
Hi EEE, thank you very much for choosing to shop with us online and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team
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This so excellent
Yes, I did. I made the purchase in store at Warwick Farm.
Staff very helpful, very fast and very professional
1 comment
Fantastic F.Fantastic Furniture
Hi Kaity, thanks so much for shopping with us in our Warwick Farm store! We hope to see you again soon. Kind regards Ryan and the Fantastic team
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Questions & Answers
Gregory Jonathan R.asked
I am just wondering, is your Warwick Farm store still open due to the Coronavirus,and if so, what is your opening hours?Ir if you are not open, can you please help give me a idea on when you will be open?
1 answer
Fantastic F.Fantastic Furniture
Hi there! We are still operating as per our normal hours of 9am-5:30pm Monday to Friday, 9am-5pm Saturday, and 10am-5pm Sunday. You can view these hours here: https://www.fantasticfurniture.com.au/store-finder/store/Warwick%20Farm?redirect=/store-finder?p=false&q=warwick%20farm Regards Nick and the Fantastic Team.
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Fantastic F.Fantastic Furniture
Hi Sani, thank you so much for shopping with us and taking the time to shop with us in Warwick Farm. We are so glad to hear about the service received by Jai, and also that you are so happy with the o... Read more
ffice desk. We hope to see you back in store again in the future! Regards Nick and the Fantastic Team.