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Reviewer Photos & Videos
Thomas FamilyPerth, WA
- 8 reviews
- Verified customer
Easy home build
From the first meeting with with mark to the finance with Tom and the pre start meeting start meeting everything was explained well to us and stress free, just had our 6months maintenance check and only a few minor things to be fixed and they are onto it straight away
1 comment
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Daniel ZPerth, WA
- Verified customer
You had me at " you can buy".
As low income earners we thought we would never be able to get into the property market.
Straight away Allan and the team at Homestart provided us with options that were within our range and capability to buy, with the option to modify to suit our tastes and preferences. It's been a dream come true knowing we'll be in our own home within the year.
The service from the team at HomeStart has been incredible from first contact, and we've been so pleased with all our interactions throughout the whole process. They've been patient, informative and friendly, and we couldn't be happier.
1 comment
Brendan F.HomeStart
Hi Daniel. Thank you for your positive review! We're so happy Alan and the team have been able to find options that suit you and that the overall process has been so smooth! We'll be passing along your feedback. Warm regards, HomeStart
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- Verified customer
It has been great
Dean helped us choose a block that was suitable for our big family. We got a nice big block next to a park with six bedrooms, a separate living area. He came to our house for a couple of hours after we signed up to go through everything in detail and to make sure our house was perfect for us
1 comment
Brendan F.HomeStart
Hi Desire. We'll be passing along your positive feedback to Dean and our team and are so glad we've been able to find you the land you need for your big family! Regards, HomeStart
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- Verified customer
Great service
Dean was very helpful in helping me with finance finding land and then building my dream home. He is always available to answer any questions and talk me through everything. The home is big and I have enough land at the side of my garage to park my tinny too
1 comment
Brendan F.HomeStart
Thank you for leaving this review Michael! We're pleased that Dean has been able to find you just what you're looking for and will pass along the positive comments :) HomeStart
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- Verified customer
Easy breezy
From the very beginning Shane has been a huge help to us. Whenever we have any questions or concerns, Shane is quick to answer/reassure us. He has made the whole process simple and clear and keeps us updated. HomeStart has gone above and beyond to make our dream home come to life.
1 comment
Brendan F.HomeStart
Hi Jade and Clayton, thank you for taking the time to leave this review! We'll be passing along your feedback to Shane and are happy he has helped made this process so smooth for you. Warm regards, HomeStart
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Kerryn B.Perth, WA
- Verified customer
I never thought it would be possible
We met dean after thinking for years it would not be possible to own a home. We owned 20 years ago which we thought would make it too hard and wanted 4 acres with enough room for our grand kids, chooks and a horse. dean organised everything, negotiated down the land price on our behalf and somehow made it work. 10/10 thank you
1 comment
Brendan F.HomeStart
Hi Kerryn, thank you for leaving such a positive review. We're so glad Dean found exactly what you were looking for and was able to do so much for you, we'll definitely be passing along the feedback! Warm regards, HomeStart
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Danny D.Perth, WA
- Verified customer
Great value home
Me and my wife wanted to live close to the city as possible and not where every body else told me where I could live which was Ellenbrook or Alkimos and I only could spend $270k. Dean got me a new house 13km from my work in Northbridge with a 1st homeowner grant and I am only paying $260 per week when I move in. Thank you Dean Thurston it is a dream come true!!!!
1 comment
Brendan F.HomeStart
Hi Danny, we're so happy to read your positive review and that we could find such a dream location for you! We'll be passing along your feedback to Dean and the team :)
HomeStart
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Casey HigginsPerth, WA
- Verified customer
Excellent customer service. Would definitely recommend.
Our experience with Shane Galvanin (Home Start - Home Builders WA) has been awesome, he has been clear about everything along the way and has always had our best interest in mind. He has gone above and beyond to help us get what we're after and to be able to build our first family home. I will definitely be recommending him and Home Start to family and friends.
1 comment
Brendan F.HomeStart
Thank you for your review Casey! We're glad everything is going so smoothly for you and are happy you chose us to build your first family home :)
Warm regards, HomeStart
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Brisbane 4460Perth, WA
- Verified customer
HomeStart (Home Builders WA)
Very happy, would recommend to friends and family. Friendly and helpful with all aspects of the process. He helped me with the house design to suit the block by modifying it to fit while keeping the base ideas intact. Shane was amazing in helping myself during the whole process along with Micheal as well. Very appreciative of their hard work and dedication to assisting Myself in building my home.
1 comment
Brendan F.HomeStart
Thank you for leaving us such a positive review! We're so happy to help you build your brand new home. If you do end up referring any friends or family, remember you can earn $1000 per referral if they do decide to build with us :)
HomeStart
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EmilyPerth, WA
- 2 reviews
- Verified customer
Standout Customer Service!
I honestly cannot fault - and was not expecting - the level of service I received from Homestart during my recent build, especially during the construction phase. I was (and still am) REALLY impressed!!
Any queries / communication I had (and being a first homebuyer there were MANY queries along the way) were addressed immediately. Any little issues (There will always be one or two of those!) were easily sorted straight away with no fuss whatsoever.
Special thanks to Sarah, Chantelle and Steve for making this an exciting, stress-free, informed ...Read more
1 comment
Brendan F.HomeStart
Thank you so much for this review Emily! Reading positive feedback like this really makes our day. All of us at HomeStart hope you are loving your brand new home and are settling in great. If you do c... Read more
hoose to refer any friends or family to us remember you can earn $1,000 per referral if they choose to build with us! Warm regards, HomeStartSimilar opinion? Write a review on ieatwords.com.au!
Geoff A.Perth, WA
- Verified customer
Outstanding customer service and personal touch
Shane has made every effort to ensure that the information is supplied correctly. He's considerate of my time restrictions and goes out of his way to make sure that everything goes according to plan. Home start have always followed up when I was unable to commit to buying my home
1 comment
Brendan F.HomeStart
Hi Geoff. We're so glad Shane has been a big help to you and will be passing along this great feedback to him! Warm regards, HomeStart
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CODYPerth, WA
- Verified customer
Great Service
Shane has been of great assistance with the building process. Being my first house and not having an understanding of building and finance I've really appreciated Shane being patient and thorough with explaining everything. The clear explanation and setting of expectations has been really good and the effort to help find a suitable block was really appreciated. I am looking forward to moving into the next part of the process.
1 comment
Brendan F.HomeStart
Hi Cody, thank you for your review. We'll definitely pass along your positive feedback to Shane! We're happy to be helping you get into your first home :)
Thanks, HomeStart
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- Verified customer
Great! Cannot wait for it to be finished!
The entire process to build my first home in Australia has been very good. Dean has been super helpful with helping with finance and design. Ty to Home start and BGC for making this possible for me. My friends will want to build too when they see my house and I will send them to you.
1 comment
Brendan F.HomeStart
Hi Mubaiwa thank you for taking the time to write a review. We are very pleased to hear of your positive experience thus far and will pass on your feedback to Dean. We are thrilled to be building your... Read more
new home. If you do refer any friends or family to us remember you can earn $1,000 per referral if they choose to build with us! Warm regards, HomeStart.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very pleased
Very happy, would recommend to friends and family. Friendly and helpful with all aspects of the process. Allan was amazing in helping myself and brother during the whole process along with Brent as well. We are very appreciative of their hard work and dedication to assisting us in building our first home.
1 comment
Brendan F.HomeStart
Hi Shannon we are very pleased to read your review and will pass on your positive comments to Allan and Brent. We are so thrilled to help you into your first home. HomeStart
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MlahPerth, WA
- 2 reviews
- Verified customer
Professional, honest and easy guidance
Our rep Sean made the process simple for us as a first home buyer. He helped us with ideas and pointers on what to look for and what to avoid. An example of this was looking for a block where Sean pointed out to us that the cheaper block we were looking at would cost more in site-works then a more pricier one in a great location.
He helped us when the house design we found perfect did not suit the block by modifying it to fit while keeping the base ideas intact.
The rest of the HomeStart team was great and we were signposted and told what wou...Read more
ld happen every step of the way. With any major purchases surprises are never welcome and I glad to say there was no surprises during the process. Communication is great as well, apart from the email updates sent through to you, HomeStart give you access to a web-portal where you can track the stages of your house being built and to see what paper work is remaining. Would use again and recommend.1 comment
Brendan F.HomeStart
Hi Mlah thank you for your review. We are so pleased to hear of your positive experience with our consultant Sean and the rest of our team. Warm regards, HomeStart.
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- Verified customer
HomeStart
I signed up with HomeStart initially because Uliana went out of her way to find a small block of land close to where my Daughter attends High School . I could not afford the ridiculous prices in Victoria Park and Uliana listened to my
requirements . I wasn't confident in the beginning due to my age and the length of the loan . I called 3 Low or No Deposit companies had a few meetings with different builders to get an idea of the requirements . I had meetings with 3 Finance / Building Companies and was surprised that all 3 assured me that I...Read more
1 comment
Brendan F.HomeStart
Hi Shane we are so pleased to read your review and to hear that you have been so well looked after by our team members. Our number one goal is to help people into homes of their own and we are thrille... Read more
d we were able to do this for you. We look forward to continuing this journey with you. Warm regards, HomeStart.Similar opinion? Write a review on ieatwords.com.au!
Ashley G.Perth, WA
- Verified customer
Incredible builder company
Homestart has done more for me than any other company. I originally wasn't expecting much and just called around and had a few meetings with different builders to get an idea of what I'd need to get my own place but Homestart were the only ones who could not only get me into the area I wanted but also help me with my finances to get me there as soon as possible. When my loan amount came in just under what I needed to get both the house and land they were even able to give me a discount on the house in order to meet the budget. The best option I...Read more
was given from another company was far away from where I wanted to be and not even beginning the process for at least an additional 6-12months after dealing with a bit more debt and saving more, a few others even told me there was nothing they could do and turned me down flat! But now with Homestart I've just finished picking my colours and only waiting for council approval to begin! The team has been incredible every step of the way especially the sales rep Uliana, Sarah who helped with the colours and design and their financial guy Brent who all went above and beyond anything I could've expected. Could not recommend more highly to anyone looking to get into their first home!1 comment
Brendan F.HomeStart
Hi Ashley we are so delighted to read your review and to hear that our team were so helpful and that you are now able to fulfill your dream of building your new home. We look forward to taking you thr... Read more
ough the next stages of your home building journey. Warm regards, HomeStart.Similar opinion? Write a review on ieatwords.com.au!
Christine C.Perth, WA
- Verified customer
Awesome service
I didn't think I would qualify for a home loan because of my age.
I went to see Sue Spirkoski at HomeStart WA and she was so helpful organising finance, house and land. I was very pleased with my new home. I'm so happy I built with HomeStart . Thank You!
1 comment
Brendan F.HomeStart
Hi Christine thank you for taking the time to write a review. We are very pleased to hear that you found our team helpful and that we helped you with your finance, house and land. Best of all we are g... Read more
lad that you are pleased with your new home! We wish you all the very best. Warm regards, HomeStart.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
I am so happy with my dream home
I met Dean having had one thing after another bad happen in my life. Since I have been in contact with Dean he has been extremely helpful and honest with his advice at all times. I now am able to have my dream home and my dream car all thanks to Dean. God bless
1 comment
Brendan F.HomeStart
Hi Rogers thanks for taking the time to write a review. We are so pleased to hear of your positive experience and the exciting journey ahead for you. We look forward to building your dream home. Warm regards, HomeStart.
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emmaaPerth, WA
- Verified customer
Simple, personal service
Still at the start of my process, but so far has been easy. Speedy and accurate communication and support when I got stressed making decisions. Very available to answer questions. Easy online document transfers. Everyone friendly.
1 comment
Brendan F.HomeStart
Hi Emma it's great to read your review and to hear that you have had a positive experience so far! We look forward to building your new home. Warm regards, HomeStart.
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Questions & Answers
Sarah J.asked
Hi i have some concerns with the negative reviews on here. For example once the sale is made not care can you clarify this?
1 answer
Brendan F.HomeStart
Hi Sarah,
Thanks for your question. We pride ourselves on our customer service from the time you meet our consultant until the time you receive the keys to your new home. We've helped over 13,000 West Australians into their own home which we're very proud of. If you're happy to call our office on 9231 4567 and ask for the Sales Manager, he would be happy to speak with you.
Regards, HomeStart
Sarahasked
I am concerned about your after care once the build is completed and defects are noted. I have heard/read a lot of bad reports in relation to this. What is your policy in putting things right?
1 answer
Brendan F.HomeStart
Hi Sarah thanks for your comment. Our first priority is to look after people who have built with us. There's a standard 6 month maintenance period from when you get your keys during which time any issues are dealt with immediately. We also offer a lifetime structural warranty to give you peace of mind. If you have any specific questions please contact our office on 9231 4567 and we will happily help you. Warm regards, HomeStart.
Melissaasked
How long does settlement usually take
No answers
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Brendan F.HomeStart
Hi Thomas Family! We're happy to hear how well everything went during your build and maintenance and hope the family are all settling in well to your new home! We'll be passing along your positive feedback to the team :) HomeStart