Hoping to never have the need to use. However, having the feeling that everything is covered if the need arises allows me to enjoy my holiday without worry. Highly recommend.

Easy to set up a policy. Good price and great cover. First time I have used this company but cannot fault it so far. We are yet to travel and hopefully will not need to claim, but if we do I feel comfortable with our policy cover.

You do not have to be a computer wiz to set it up. Having recovered from a heart condition, I am still offered insurance at a reasonable cost, unlike competitors. Every time I travel overseas this is the only place I now go to get my travel insurance.

Policy is good value and was easy to set up. The cover appears good and service to date is efficient. Will use again if the experience continues to be positive.

Second maybe third time insured with InsureandGo and this was first claim - for a theft at a market in Madrid. Obtained police report and provided reasonable proof of ownership, however, a long drawn out process that escalated to second level internal claims review before claim was properly paid. Call centre staff were always pleasant but not empowered to make any meaningful decisions and transfer to onshore claims staff often resulted in unavailability (' busy but will call you back') and no follow up. It felt like a process of attrition and if I had not persevered the claim would not have been fully paid. The amount of time spent by InsureandGo in delaying resolution was likely more than the cost of the claim.

Yes the policy was very good value and took no time to setup.
Yes lodged a claim and was approved of within a few weeks.
I have used this company once only.

lost my bag, it was entirely my fault, they helped me locate it, paid for my essential items whilst overseas as well as the postage to get my bag back!

The policy was good value and easy to set up? I particularly liked the convenience of being able to see all 3 policies vertically and being able to compare each feature directly.

We should not rate Travel Insurance 4 or 5 stars on the purchase of travel insurance. This company regarding quoting and pricing thick all the boxes. Just make a claim and the stars will fall down very quickly. They say they cover lots of things, but in reality, they do not. I will not go through this company again. If you make a claim you will be very disappointed. Why bother with travel Insurance?

Disregard the boxes requiring destination/making a claim as without completing these I would not be able to lodge this 'REVIEW'. I had paid $1635.79 for insurance in February 2022. Cancelled my trip with the airline and received not a cent refund for cancelling my insurance from this insurance company. Will never use this company agfain despite it having a so-called 2018 Choice recommendation

My wife and I are going overseas in June 2020 so I statred shopping for travel insurance. As I have pre existing medical conditions I shopped around and answered all questions ith all insurers honestly. .With the added costs for my conditions most came in around $600 - 700, which is fairly consistent with what I have paid in the past. I magine my dismay when Insure & Go came in at nearly $3500!!!!

Easy to see what you get good value and reputable company used many times all over the world there is far too much info required here its all just so much b****

These were one of the few insurers I found that would insure us as a group rather than insisting on different policies for different families. Purchase process was quite straight forward.
A few weeks before travelling one person in our group required urgent surgery and was not able to fly while recovering. On return from our holiday we claimed for costs we couldn't get refunded from the vendors. There was a little bit of back and forward requesting further medical information, but nothing too onerous. Once they had all the information our claim was paid in about 10 days.
I'd certainly look at InsureAndGo for group or family travel again.

I did not make a claim so can not comment on it. Once and if I make a claim I can comment on it. I have used it 3 times

It was expensive, but we are high risk, so that was to be expected. In the unfortunate event, I have made a claim,and it has been paid without debate. Thank you.

I have used Insure & Go multiple times & 95% of the time they are the best value for very generous coverage. They are the best for preexisting medical conditions with a low extra charge if any.
Getting a quote is quick and simple as is buying a policy.
Will stick with Insure & Go for future travel.