JB Hi-Fi Questions & Answers (page 3 of 4)

Yes they provide this service

So they don't do it

why ask that question here have you thought about contacting the store

Suggest contacting the company directly.

Same here

No not your store it was Morayfield store and I'm asking cause I would like to know cause it happened to me

JB don’t respond in this review website. Suggest discussing with the company directly.

PS ‘cause’?

i have been a security guard in retail stores for 10 yrs the security has the right to check prams bags etc Before leaving a store. But The customer has the right to refusal & there is NOTHING legally the security or the store can do. They cant detain you thats false arrest & its against the law. one of the most common place stolen goods are stashed is in prams under the baby, but if the baby is asleep it would be common sense on the security guards part to just check the top of the pram & leave the baby asleep. some security get big swelled heads & are out the impress & big note themselves. If it happens again you have the right to refuse & keep walking if they try to detain you call the police

You didn't answer my question. Do you have battery pocket dictionaries?

As you already know JB do not respond here as this is a public review site. The first logical step is by checking their website (as I just did) or contacting the company directly for an immediate answer.

contact the store

Stay away from JBHiFI I have had many problems with there products and the servviceis is applauding . Big zero for them guys

Sounds like it's your dvd player. I've never had an issue with their discs and it would be strange that many discs do this on your machine.

Hi Lisa, thanks for your response. It’s actually a relatively new PlayStation 4, and I have had the same problem across many devices.

Not sure sorry. I'd probably try ringing or email them and ask.

Why didn't you go to the store in the first place???

Did you know it is very easy to upgrade Win 10s to Win 10 home in the app store at no cost? Admittedly the staff should have known this but there was no need to buy a new laptop just because of the OS, you can always put a new OS on a computer without much difficulty or cost.......

Your experience is quite interesting. For the first exchange, I deem the seller should be responsible for their misleading advertising information on their online shop. For the second exchange, I opine you should also partly responsible for your negligence of the advertising information on their online shop.

_When you do or ever first step in at JB HI FI_Just ask at your first point of entry, right next to the the invisible condition of entry conditions _so to speak _ the first person you see).
(JB HI FI )( Customer agreed condition right of entry)( bag peekin') security dude situated in the(front door way )of every friendly (JB HI FI )store.
, ask him where to find that particular (overpriced JB HI FI rip off item is ), then as he just politely stares back at you smiling. guess what? he dosent know.?
* then you gotta chase down a ($)two grand sales based commission agents attention?? for his guess on something?? maybe a five grand TV would might get him excited his full attention perhaps ???? on their vast range extended of discounted complete (garbage ),just forget about it.

>> ORDER ONLINE WITH JB HI FI are you KIDDING !! waiting ten years for something i ordered last century ???is that how they show a profit <<

(=except for JB HI FI rather( extensive and very expensive range) of ($)(two grand tvs) and ($ )(five grand OLED TV's)
*maybe after wasting 30 minutes of your precious time, you might find your drone hidden somewhere?
*then another (customer service manadatory)( rude )(bag peek) on the way out."Of course them of course ( JB HI FI )( wants to look in my bag forvever and ever??? Defintely no Amen Here.
****listed in the top 500 retailers in the whole world for the first time ever, they dont fool me.Sydney CD monoplized twice the pricers****
*even though i never did see any (JB HI FI )(conditions of entry )(signage )(displayed) as per( paragraph one,), before i even walk in.
_Its like this_, *as a customer i dont want any (_J.B. HI FI )( E -Mails), (my choice my prefernce), so what does (JB HI FI do ??? )bombards my e mail account) with (dozens of SALES e mails) all auto matically deleted by me, thankyou (JB HI FI )for( wasting )(my time )(yet again).
_Its my Choice i have nothing to do with my time wasting please_ don't send me any e mails(JB HI FI).
_Goodbye JB HI FI_♡♡♡

As a (customer) i do have ( choice ).

Your best bet would be to contact a JB HiFi store and ask. They do have SmartWay finance (aka Flexirent), but whether you can use that for things like drones or not is another question, and whether you'd want to is yet another! (There's always a newer/better model coming out).

The other question I'd ask is what sort of drone are you looking for? I tried cheapies from different retailers, and they never made the grade.

I use them for photography, and have found the the more expensive ones are more stable and easier to use for that purpose. I've used the DJI Phantom and Inspire 1.

Simply walk in to a store and..........................believe it or not, you have entered in to a contract. You can check this on various government and legal websites. What the contract is can range from accepting their terms and conditions to ????. Just love democracy and our laws !!.

I believe you should take this matter to HP as it is their product, not JB Hi-Fi's. They are simply selling their product, perhaps you can contact HP on 13 23 47 (customer service)

Jb sold it. Jb are responsible. Would probably be a minor fault so they would send it off but definitely on them.

Not me

I have been told I am a criminal because of my email domain! Like they canceled my order and everything even though i have to show my ID to be able to pick it up

Ring them up and they will be able to help you, they are very helpful at all times

Ring them and have some ID on hand they will locate your product the old fashioned way!!

I believe they do, but it depends on the store. I do know for a fact that they don't lay by mobile phones for some reasons. Maybe different in your area. Pays to enquire with them by phone or a visit to the store.

Yes, the Jb hi fi contact is down for me right now: (tried 9.17pm 3-Oct-2017 from Perth)

https://www.jbhifi.com.au/General/Contact-Us/

Server Error
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Try your store to get a complaints email and perhaps review this consumer protection information:

https://www.accc.gov.au/consumers/consumer-rights-guarantees

http://www.australia.gov.au/information-and-services/public-safety-and-law/consumer-protection

Good luck!

Pretty sure if they've invoiced you they have to honour the invoiced price, if you insist on it. I would contact fair trading and ask. They may just be hoping you won't kick up a fuss and take it further.

Hi sorry have no idea as I have never had a layby with JB HI FI.

Hi apparently they have laybuys for 3 months but be ware if you are enticed because on sale the sale may end in 1 week you have laybuy at full price-
I have gone to 3 stores to have this confirmed so either buy full priced on laybuy or sale straight up. Though I must comment in Maidstone Victoria-are good with there laybuys keep at sale price even if comes of sale within laybuy length- but do not have music items

If the store isn't helpful, I really don't know who you can turn to. I suppose you could try cancelling the order (in writing) because they haven't met their side of the contract? Depends a lot on whether you've paid for it already or not. If it's a big item and/or a lot of money involved, you might like to check with consumer affairs in your stat to see what they suggest.. Sorry I can be more helpful. Good luck.

Always check your junk mail first for bargains!!!

I was in JB Hi Fi today getting some more DVD's & asked one of their staff about their price match policy & told them about me buying Season 5 of Pretty Little Liars on Saturday for $44.98 then on the Monday finding it in the Big W catalogue for $24, she went to see the manager & came back to let me know they would match it. I had the receipt with me so straight away they refunded me the $20.98, definitely was worth asking!!!! Great customer service & policies JB Hi Fi!!!!!

Lucky you got a Manager who would price match I've asked for price match in another store on a different item and the staff just looked at me if I was an idiot. This was in Robina Town Centre store.