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Reviews

3.5

215 reviews
5
(111)
4
(26)
3
(5)
2
(9)
1
(64)
  • Build Stage
    • Post-Construction (42)
    • Pre-Construction (40)
    • Mid-Construction (18)
  • Customer Service
    3.8 (63)
  • Site Admin
    3.4 (38)
  • Timeliness
    3.1 (42)
  • Structural Integrity
    3.5 (31)
  • Plumbing & Waterproofing
    3.5 (30)
  • Electrical & Lighting
    3.7 (29)
  • Flooring
    3.8 (25)
  • Transparency
    3.6 (44)
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Great!

published

We were so happy from start to finish with our build even during covid 19 jg king kept up the progress without compromising workmanship. Regular updates with a great team we are absolutely thrilled! When we had questions or concerns they were answered and explained.
We would highly recommend jk king great service great team great price and so much more thank you!!!

Thank you JG King.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
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1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Siva

SivaGreater Melbourne (Outer), VIC

No outcome can't be better than this :)

published

My build started last year October and got keys in April. Quality of build is exceptional. We had few hiccups during constructions, however those are not major. We have a friendly supervisor [name removed] who ensured everything is done as per standards. Even after handover, he visited 4 times to make sure we are comfortable and organised contractors to rectify the issues which we raised after taking the handover.
I don't hesitate to go with another build with JGK in future.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
JG King Homes
JG King HomesJG King Homes
George B.

George B.Greater Melbourne (Outer), VIC

  • 2 reviews

Very Good Quality Build

published

We had a great experience at our visit to JG King display home at Point cook. The sales consultant [name removed] was very helpful and very experienced. Explained the process and was very happy to answer all our questions. The colour selection team were also helpful and process was very smooth.
The actual build delayed, but we are very happy with the finished product. We moved in 11 months ago and we have not come across any major issues and the minor ones are quickly attended to by the maintenance team. Thank to [name removed] our supervisor for your great job.
We will definitely build with JG King again if we have the opportunity to do in the near future.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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1 comment
JG King Homes
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Megan

Megan Greater Melbourne (Outer), VIC

Outstanding customer service !

published

Throughout our process with JG King has been nothing but pleasant.
[Name Removed] our customer service representative was very knowledgeable, friendly and prompt at her job.

We had some slight issues with our plans but these were rectified instantly without any delay.

I would definitely recommend JG King to family and friends as they made the process so comfortable and enjoyable.

I can’t wait to start building our first home!

Customer Service
Transparency
Build StagePre-Construction
1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Very good quality build in a record time for a repeat customer

published

The building journey with JG King Homes was excellent experience as I was thoroughly involved in each step of this journey. The site supervisor was very knowledgeable and very helpful throughout. The quality of build is really good. We did not had any issues at any time of the building journey. The final cost of build was very competitive and was affordable.

I have built with J G King Home for 2nd time and I will definitely consider building with JG King home again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
JG King Homes
JG King HomesJG King Homes

Very happy.... Again!

published
Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
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1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Emma

EmmaGreater Melbourne (Metropolitan), VIC

Great Service with quality and price affordable

published

Since first service with sale at display was satisfied that give clear information, price and helpful, second step was clearly to do. When we have financial problem, they are helpful, easy to access and well managed. The payment was very clear. JGKing is professional builder that I can trust, be patient and friendly staff and good services, quality of building with reasonable prices.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateOctober 2020
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1 comment
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Alicia

AliciaGreater Melbourne (Metropolitan), VIC

Head Office Staff is Cold, Disorganised and Disrespectful.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
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The reviewer stated that an incentive was offered for this review

Pitack V.

Pitack V.Greater Melbourne (Inner), VIC

Good Organisation, Helpful, Flexible Friendly Staff,

published

It is well managing
And would get good results and quality of structure, tidy beautifully out come on time and professional building organisation systems, hopefully to finish before the end of this year 2020 as we are looking forward to celebrate our home this coming Christmas.!! We are appreciated of everything you've done.

Build StagePre-Construction
Construction End DateOctober 2020
1 comment
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Xavier K.

Xavier K.Central Highlands and Goldfields, VIC

Building with jg king our experience

published

Our build has been excellent our supervisor has made our life so much easier and does anything to make us happy!! We couldn’t be happier
The work quality is second to none a great standard!!
The company has been excellent to deal with we are so happy with them and very affordable

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateMay 2020
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1 comment
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The reviewer stated that an incentive was offered for this review

Wilson Paul

Wilson PaulGreater Melbourne (Metropolitan), VIC

Wonderful experience with JG King Team

published
Customer Service
Build StagePre-Construction
1 comment
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J Thomas

J ThomasGreater Melbourne (Outer), VIC

Excellent service

published

JG King homes was my first experience with in the construction industry .It was excellent and amazing service at the pre construction and construction stage.All employee’s are very much helpful and friendly with us throughout the journey.In future I want to recommend this company to my family and friends who are going to build a house or property.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateAugust 2020
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1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

We all really love our home

published

From start to finish Jg King were very professional. Nothing was an issue, always doing their best. During construction it went really smoothly no issues at all, always very professional. We all couldn’t been happier with the final result.
We all absolutely love our home, Thank you to all at the JG King team

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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1 comment
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Krispy

KrispyGreater Melbourne (Outer), VIC

Our dream home Allure Hepburn 33

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Pre Construction

published

JG King staff were very helpful with sorting things out where the council failed! Pre Contract due to issues with Council was stressful but the staff were great and went out of their way to help us sort it and enable the journey to be straight forward and reduce the stress.
[name removed] was fantastic, she went out of her way and often her own time too to help us. [name removed] was great helping over the net with instructions etc and [name removed] from Construction helped sort issues with our land

Customer Service
Transparency
Build StagePre-Construction
1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

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Jose

JoseGreater Melbourne (Outer), VIC

Excellent Customer Service

published

It was a challenge finding the perfect floor plan for our irregular lot, our sales rep did not waiver in providing options that would suit our needs and at the same time giving us practical advice. Excited to see it come to life and call it our home. So far, process is very smooth! Thanks [name removed]!

Build StagePre-Construction
1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Sonu P.

Sonu P.Greater Melbourne (Metropolitan), VIC

Thank you for ur wonderful work.

published

Hi all,
Recently I build a home with JG King. I really appreciate them for their honest Job. The team with whom I dealt with professional and very efficient . Good value for the money. Special thanks to [name removed], [name removed], [name removed], [name removed] and [name removed] (Site supervisor).
Once again thanks a lot guys. It was really a good experience.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
JG King Homes
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jatin parbhakar

jatin parbhakarSydney, NSW

Amazing customer service

published

We are in the process of building our first home. We found about JG king from a very good friend of ours.
Our experience with them so far has been great and we would highly recommend them. Their customer service is amazing, they will keep you posted with any updates. The administrator we are dealing with is very polite, supportive and friendly

Customer Service
Transparency
Build StagePre-Construction
1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

angeC

angeCGreater Melbourne (Outer), VIC

1 Star is too much...OMG Run as far away as you can!!!

published

This would be the worst of the worst in the business. Home completed six months over schedule due to so many problems. I have been in the home now 15 months and the house is riddled with cracks in plaster, doors don't close floor lifting in some areas, unknown reasons. 50 words for this post is not long enough need another 500 to really say what I want. Tried contacting them but no reply. Today I submitted an Application to the DBDRV to try and resolve the issue, tired of waiting!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateOctober 2018
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4 comments
JG King Homes
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angeC
angeC
JG King Homes
JG King HomesJG King Homes
Miguel Forero

Miguel ForeroGreater Melbourne (Outer), VIC

Excellent service.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateMarch 2021
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1 comment
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Questions & Answers

Garry

Garryasked

VIC, Melbourne

How can the people who are being payed to review leave five star rating on Structural integrity when they admit that they are just at contract signing stage?

13 answers

The 5 stars is for the process so far, have been very happy with the customer service we have received. I haven't mentioned about structural integrity in our review.
This is an honest opinion, and a $100 voucher does not influence us in any way, when we are spending Hundreds of Thousands of dollars Building our property.

Garry
Garry

Trust me you sold your soul for $100 and are going to wish you hadn't once build gets under way.

Raj
Raj

You will wait until they start giving you pains... To early to give them 5 star reviews … They will make your dream home nightmare …. That's what happened to us

Get an answer from our members and JG King Homes representatives

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