From the 28th of January, 2020 to the 31st of July, 2020, JG King Homes is offering a $100 Coles e-voucher to customers encouraging either a positive or negative review based on their build experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. For instructions, on how this incentive is claimed please click here. Previous incentives include: From 14 December 2018 to August 31st, 2022, a $100 Coles voucher.
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Reviewer Photos & Videos
- VIC, Melbourne
- Verified customer
Great!
We were so happy from start to finish with our build even during covid 19 jg king kept up the progress without compromising workmanship. Regular updates with a great team we are absolutely thrilled! When we had questions or concerns they were answered and explained.
We would highly recommend jk king great service great team great price and so much more thank you!!!
Thank you JG King.
1 comment
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The reviewer stated that an incentive was offered for this review
SivaGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
No outcome can't be better than this :)
My build started last year October and got keys in April. Quality of build is exceptional. We had few hiccups during constructions, however those are not major. We have a friendly supervisor [name removed] who ensured everything is done as per standards. Even after handover, he visited 4 times to make sure we are comfortable and organised contractors to rectify the issues which we raised after taking the handover.
I don't hesitate to go with another build with JGK in future.
1 comment
JG King HomesJG King Homes
Hi Siva,
Thank you for taking the time to write a very lovely review. We are very pleased to hear that your experience has been positive and the level of customer service has been outstanding during and after the building process.... Read more
We wish you all the very best in your new home. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
George B.Greater Melbourne (Outer), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Very Good Quality Build
We had a great experience at our visit to JG King display home at Point cook. The sales consultant [name removed] was very helpful and very experienced. Explained the process and was very happy to answer all our questions. The colour selection team were also helpful and process was very smooth.
The actual build delayed, but we are very happy with the finished product. We moved in 11 months ago and we have not come across any major issues and the minor ones are quickly attended to by the maintenance team. Thank to [name removed] our supervisor for your great job.
We will definitely build with JG King again if we have the opportunity to do in the near future.
1 comment
JG King HomesJG King Homes
Hi George,
Thank you for your wonderful review. We are thrilled to hear that our team provided you with such a positive building experience from start to finish. Thank you for your patience and understanding during the early stages.... Read more
It's always pleasing to hear when someone is still enjoying their new home almost 12 months on. We wish you all the very best in your new home. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
Find out how JG King Homes VIC, Melbourne compares to other Home Builders
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Megan Greater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Outstanding customer service !
Throughout our process with JG King has been nothing but pleasant.
[Name Removed] our customer service representative was very knowledgeable, friendly and prompt at her job.
We had some slight issues with our plans but these were rectified instantly without any delay.
I would definitely recommend JG King to family and friends as they made the process so comfortable and enjoyable.
I can’t wait to start building our first home!
1 comment
JG King HomesJG King Homes
Hi Megan,
Thank you for taking the time to write a review. We are thrilled to hear that your experience has been a positive one and the level of customer service has been outstanding.... Read more
Thank you for your understanding and patience with the plans. We wish you all the very best throughout the remainder of your build. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Jatinder Singh
- 3 reviews
- VIC, Melbourne
- Verified customer
Very good quality build in a record time for a repeat customer
The building journey with JG King Homes was excellent experience as I was thoroughly involved in each step of this journey. The site supervisor was very knowledgeable and very helpful throughout. The quality of build is really good. We did not had any issues at any time of the building journey. The final cost of build was very competitive and was affordable.
I have built with J G King Home for 2nd time and I will definitely consider building with JG King home again.
1 comment
JG King HomesJG King Homes
Hi Jatinder,
Thank you for your review. It is wonderful to read that you enjoyed your experience and would do it all again, for a third time.... Read more
We hope you enjoy your new home and that you build many beautiful memories there. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Melbourne
- Verified customer
Very happy.... Again!
You guys built our first home 13-years ago and we were ecstatic with the workmanship, organisation and representatives of JG King. Now we are building again, and we have come back to the people who we believe we can trust. As we started to look through display homes to find our dream home, we saw so many different companies and we eventually came back to JG King again. Your salesman [name removed] was more than capable of catering for our wishes and demands, in a very tasteful and professional manner. As we progressed further with our project, ...Read more
we ended up in [name removed] hands; our pre-construction manager. She was fantastic, professional and completed everything with 100% accuracy Now that we’ve entered the construction phase a second time with JG King, we couldn’t be happier with our decision.1 comment
JG King HomesJG King Homes
Hi Hercog,
Thank you for your review and congratulations on building for the second time. We are thrilled that you have again selected us as your builder.
... Read more
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The reviewer stated that an incentive was offered for this review
EmmaGreater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
Great Service with quality and price affordable
Since first service with sale at display was satisfied that give clear information, price and helpful, second step was clearly to do. When we have financial problem, they are helpful, easy to access and well managed. The payment was very clear. JGKing is professional builder that I can trust, be patient and friendly staff and good services, quality of building with reasonable prices.
1 comment
JG King HomesJG King Homes
Hi Emma,
We are so very pleased to read that you have had a very good experience with us.... Read more
It sounds as though your sales consultant and our administration staff have paved the way for a smooth ride thanks to their dedicated customer service. Best of luck with the journey ahead! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
AliciaGreater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
Head Office Staff is Cold, Disorganised and Disrespectful.
Our experience with JG King head office team was disgusting and frustrating as I feel that their head office staff is cold, disorganised and disrespectful.
The sales consultant got approval from the head office team for the waste points and water taps in the bathroom as it was provided to me in the new home estimate.
However, operations coordinator, [name removed] and Workflow Tender Manager, [name removed] were excruciatingly rude; pushing us to remove the water tap waste points from the bathroom/toilets. Their rudeness went to the extent ...Read more
of forcing us not to sign up with JG King. Colour Consultant, [name removed] behaved as if she is the one who will make decisions to colour selection not considering our preferences at all and making unwelcome comments on our colour selection. I had to send umpteen number of emails to confirm the colour codes despite discussing all our selection during the appointment. I am not sure what was she saving on her system during the colour appointment?! The least I would expect was to go for my tile selection appointment at Beaumont Tile Malvern where it came a nasty surprise that they were not informed about my appointment by the JG King Administrator, [name removed]. While she had confirmed the appointment via email with me.1 comment
JG King HomesJG King Homes
Thank you for taking the time to write a review. We are deeply sorry to hear that your experience with us has not been so positive and that you feel we let you down early in the process.
We appreciat... Read more
e your feedback and will certainly take this on board.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Pitack V.Greater Melbourne (Inner), VIC
- VIC, Melbourne
- Verified customer
Good Organisation, Helpful, Flexible Friendly Staff,
It is well managing
And would get good results and quality of structure, tidy beautifully out come on time and professional building organisation systems, hopefully to finish before the end of this year 2020 as we are looking forward to celebrate our home this coming Christmas.!! We are appreciated of everything you've done.
1 comment
JG King HomesJG King Homes
Thank you for your kind review. We are thrilled to hear that our team have provided you with such a positive and professional building experience so far.
We wish you all the very best throughout the remainder of your building journey.... Read more
Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
Find out how JG King Homes VIC, Melbourne compares to other Home Builders
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Xavier K.Central Highlands and Goldfields, VIC
- VIC, Melbourne
- Verified customer
Building with jg king our experience
Our build has been excellent our supervisor has made our life so much easier and does anything to make us happy!! We couldn’t be happier
The work quality is second to none a great standard!!
The company has been excellent to deal with we are so happy with them and very affordable
1 comment
JG King HomesJG King Homes
Thank you so much for your positive review. Our team are very passionate about what they do and its great to read such kind words.
We wish you all the very best in your new home and hope you create a lifetime of amazing memories.... Read more
Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Wilson PaulGreater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
Wonderful experience with JG King Team
We would like to thank the entire team in JG King Homes for providing a very professional and friendly customer service.
Our pre-construction stage has now been completed and we are looking forward to the house being built. We have had a very good experience from the start, with the Sales Consultant [name removed] at the Display house in Woodlea, then the Pre-Construction Administrator [name removed], great communication and regular updates from both.
Also the office staff at Port Melbourne and now with the Construction Supervisor, as work sta...Read more
1 comment
JG King HomesJG King Homes
What a great way to start the week. Thank you so much for this great review and your patience over this building journey. Our team are very passionate about what they do, and this is the result we str... Read more
ive for. Wishing you all the best with the completion of your new home.Similar opinion? Write a review on ieatwords.com.au!
J ThomasGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Excellent service
JG King homes was my first experience with in the construction industry .It was excellent and amazing service at the pre construction and construction stage.All employee’s are very much helpful and friendly with us throughout the journey.In future I want to recommend this company to my family and friends who are going to build a house or property.
1 comment
JG King HomesJG King Homes
Hi J Thomas,
Thank you so much for your positive review. Our team are very passionate about what they do and it’s great to read such kind words.... Read more
We wish you all the very best throughout the remainder of your building journey. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- VIC, Melbourne
- Verified customer
We all really love our home
From start to finish Jg King were very professional. Nothing was an issue, always doing their best. During construction it went really smoothly no issues at all, always very professional. We all couldn’t been happier with the final result.
We all absolutely love our home, Thank you to all at the JG King team
1 comment
JG King HomesJG King Homes
Hi Claire,
What a great way to start the week. Thank you so much for this great review. Our team are very passionate about what they do, and this is the result we strive for. ... Read more
Wishing you all the very best for the future, creating many wonderful memories in your new home. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
KrispyGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Our dream home Allure Hepburn 33
It was easy to get involved with JG King as soon as we saw display house in Point Cook. This was the perfect plan and design for us - totally spot on! [name removed], our sales consultant did not only patiently accommodate all changes and wishes we kept throwing at him, but he was always able to give us professional advises from design and practical point of view. Those countless meetings allowed us to plan our forever home.
As soon as we completed the estimate and all sketches with detailed inclusions, we got immediate invitation to colour, e...Read more
1 comment
JG King HomesJG King Homes
Hi Krispy,
We are so very pleased to read that you have had a very good experience with us.... Read more
It sounds as though your sales consultant paved the way for a smooth ride thanks to their dedicated customer service. Best of luck with the journey ahead! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- VIC, Melbourne
- Verified customer
Pre Construction
JG King staff were very helpful with sorting things out where the council failed! Pre Contract due to issues with Council was stressful but the staff were great and went out of their way to help us sort it and enable the journey to be straight forward and reduce the stress.
[name removed] was fantastic, she went out of her way and often her own time too to help us. [name removed] was great helping over the net with instructions etc and [name removed] from Construction helped sort issues with our land
1 comment
JG King HomesJG King Homes
Hi Paula,
Thank you so much for this great review! We are thrilled to hear that our staff have provided you with a positive experience and the level of customer service has been outstanding.... Read more
Best of luck with the journey ahead! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how JG King Homes VIC, Melbourne compares to other Home Builders
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JoseGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Excellent Customer Service
It was a challenge finding the perfect floor plan for our irregular lot, our sales rep did not waiver in providing options that would suit our needs and at the same time giving us practical advice. Excited to see it come to life and call it our home. So far, process is very smooth! Thanks [name removed]!
1 comment
JG King HomesJG King Homes
Hi Jose,
Thank you for your positive review! ... Read more
We are pleased our sales consultant went above and beyond to provide you with the perfect home design and outstanding customer service. Best of luck with the journey ahead! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Sonu P.Greater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
Thank you for ur wonderful work.
Hi all,
Recently I build a home with JG King. I really appreciate them for their honest Job. The team with whom I dealt with professional and very efficient . Good value for the money. Special thanks to [name removed], [name removed], [name removed], [name removed] and [name removed] (Site supervisor).
Once again thanks a lot guys. It was really a good experience.
1 comment
JG King HomesJG King Homes
Hi Sonu,
Thank you for your positive review and congratulations on building your new home!... Read more
Our team are very passionate about what they do and it’s great to read such kind words. We wish you all the very best in your new home! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
jatin parbhakarSydney, NSW
- VIC, Melbourne
- Verified customer
Amazing customer service
We are in the process of building our first home. We found about JG king from a very good friend of ours.
Our experience with them so far has been great and we would highly recommend them. Their customer service is amazing, they will keep you posted with any updates. The administrator we are dealing with is very polite, supportive and friendly
1 comment
JG King HomesJG King Homes
Hi Jatin,
Thank you for your review. We are very pleased to hear that your experience has been so positive. ... Read more
Our team are very passionate about what they do and it’s great to read such kind words. We wish you all the best throughout the remainder of your journey. Kind Regards JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
angeCGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
1 Star is too much...OMG Run as far away as you can!!!
This would be the worst of the worst in the business. Home completed six months over schedule due to so many problems. I have been in the home now 15 months and the house is riddled with cracks in plaster, doors don't close floor lifting in some areas, unknown reasons. 50 words for this post is not long enough need another 500 to really say what I want. Tried contacting them but no reply. Today I submitted an Application to the DBDRV to try and resolve the issue, tired of waiting!
4 comments
JG King HomesJG King Homes
Hi AngeC,
We are very sorry to read this, and we are disappointed that you feel we have let you down.... Read more
Can you please provide us with your job number? We would like to take the opportunity to investigate this matter further and turn your experience around. Please know that we will not walk away from any legitimate problems and will rectify necessary items. Kind Regards, JG King HomesAs requested job no 1610MLA135. In your message you say that you feel sorry that you have let me down, you have..... especially when you don't confer with your office staff. I have written several ema... Read more
ils, left numerous messages only to fall on deaf ears. What choices do I have to get someone's attention, how many times do I need to jump up and down, only to be let down time and time again. Hopefully someone will have the courtesy to reply to my requests. Regards AngeCJG King HomesJG King Homes
Hi AngeC,
Thank you for sending through your job number. ... Read more
We will pass this onto our maintenance team to action and we shall chase them up to contact you. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
Miguel ForeroGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Excellent service.
We are in the process of building our first home. We found about JG king from a very good friend of ours.
Our experience with them so far has been great and we would highly recommend them. Their customer service is amazing, they will keep you posted with any updates. The sales consultant we are dealing with is very polite and friendly. Been our first home, we had many questions and insecurities but [name removed] (our sales consultant) explained everything in a way that it was easier to understand. He explained the process and helped us to choo...Read more
1 comment
JG King HomesJG King Homes
Hi Miguel,
Thank you for your wonderful review. Building your first home can be confusing and sometimes overwhelming. However, we are thrilled to hear that our team have provided you with such a positive experience so far. ... Read more
We wish you all the very best throughout the remainder of building your very first home! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Garryasked
How can the people who are being payed to review leave five star rating on Structural integrity when they admit that they are just at contract signing stage?
13 answers
The 5 stars is for the process so far, have been very happy with the customer service we have received. I haven't mentioned about structural integrity in our review.
This is an honest opinion, and a $100 voucher does not influence us in any way, when we are spending Hundreds of Thousands of dollars Building our property.
Trust me you sold your soul for $100 and are going to wish you hadn't once build gets under way.
You will wait until they start giving you pains... To early to give them 5 star reviews … They will make your dream home nightmare …. That's what happened to us
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JG King HomesJG King Homes
Hi Buket,
Thank you for your review. We are thrilled to hear that you were happy during the duration of your build, as this can sometimes be a stressful period. Our team try to take as much stress as... Read more
possible out of this process for you, and it sounds like they've done a good job.