From the 28th of January, 2020 to the 31st of July, 2020, JG King Homes is offering a $100 Coles e-voucher to customers encouraging either a positive or negative review based on their build experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. For instructions, on how this incentive is claimed please click here. Previous incentives include: From 14 December 2018 to August 31st, 2022, a $100 Coles voucher.
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Reviewer Photos & Videos
Ames G.Gippsland, VIC
- VIC, Traralgon
- Verified customer
Fantastic experience from start to finish!
We cannot thank the JG King team at Traralgon for the outstanding service, advice, communication and delivery of our brand new home. From the initial meetings, throughout the build and the final handover everything went so smoothly. And now we have our beautiful home finished.
We highly recommend JG King homes to all for efficient work and excellent customer service the whole day through.
The house is constructed to a high quality. We thought the cost were very good.
Thank you!
1 comment
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The reviewer stated that an incentive was offered for this review
DanielGippsland, VIC
- VIC, Traralgon
- Verified customer
Melba 3 in Morwell.
Shout out to the team at JG King in Traralgon, great customer service and support throughout the build process.
My slightly modified Melba 3 is just over 3 months old now and I love it, colours I selected for everything came out just perfectly and if I was to build again tomorrow I wouldn’t change a thing.
1 comment
JG King HomesJG King Homes
Thank you for your review Daniel. It is wonderful to hear that you enjoyed your experience and would do it all again.
We wish you all the best in your new home.... Read more
Kind Regards, JG King Homes
Similar opinion? Write a review on ieatwords.com.au!
Mark FryerGippsland, VIC
- 2 reviews
- VIC, Traralgon
- Verified customer
Great bang for your buck
I very happy with the results from the build. The staff were friendly and helpful throughout the whole process. The build quality is very good. Every thing works and is as it should be. There were some additional site costs but they were fair. I was particularly impressed with the site manager, [name removed], who did a terrific job and was very helpful. Overall a positive experience.
1 comment
JG King HomesJG King Homes
Hi Mark,
Thank you so much for this great review. We are so happy to read you had a positive building journey. Our team are very passionate about what they do, and this is the result we strive for. ... Read more
Wishing you all the very best for the future in your new home. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
Find out how JG King Homes VIC, Traralgon compares to other Home Builders
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TiarnahGippsland, VIC
- VIC, Traralgon
- Verified customer
Review
Recently built with JG king in Traralgon. The build was managed well and organised. Happy with the outcome and quality of the property. The company addressed issues that was raised. The costs were affordable and reasonable. Regular updates were given on the progress of the build and inspections were always welcome throughout the process. Overall happy with the build of the house and the build was completed in a timely manner.
1 comment
JG King HomesJG King Homes
Hi Tiarnah,
Thank you for your wonderful review and congratulations on building your new home! We are thrilled to hear that our team have provided you with such a positive building experience.... Read more
We wish you all the very best in your new home! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
BrianGreater Melbourne (Inner), VIC
- VIC, Traralgon
- Verified customer
Investment Property Build.
I built this house as and investment property and the end result was good. For the low price it was what I expected and the supervisor was responsive and willing to fix any issues I raised.
My only concern was the timeframe. We allowed 8 months for the build and it came close to going over.
Otherwise, a positive experience.
1 comment
JG King HomesJG King Homes
Hi Brian,
Thank you for taking the time to write a review. We appreciate your feedback and will certainly take this on board.... Read more
However, we are pleased to hear that your experience has been a positive one and the level of customer service has been outstanding. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- VIC, Traralgon
- Verified customer
Jking Home
Recently built with JKing Traralgon and overall happy with the experience. The overall communication,
customer service and team members have been great. Property was built well and truly within timeframe (better then expected). There is always an opportunity to discuss any concerns or clarify any questions at any time. Great value for money.
1 comment
JG King HomesJG King Homes
Hi Neteisha,
Thank you for your wonderful review. We are thrilled to hear that our team have provided you with such a positive building experience. ... Read more
Building can sometimes be a stressful process but we very pleased to hear that your building journey went smoothly. We wish you all the very best in your new home! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
PeterGreater Melbourne (Inner), VIC
- VIC, Traralgon
- Verified customer
Traralgon Investment Property Build.
Approached JG King Homes Traralgon Office, to build my new investment Property. From my first consultation to the very last walk through (Handover) with my JG King Homes Supervisor. My dealings with JG King Homes was very excellent. Im a very hard person to deal with when it comes to my investment properties. Everything i asked of them was dealt with immediately and quickly. Didnt matter how many things i needed changed or altered, they more than satisfied all more requests and questions everytime. Very competitive on Building Contract Price. T...Read more
here finishing quality very good and hardly any issues on the final product. Overall there office staff, Building Supervisors and consultants are very to deal with. Always available to talk to and solve any concerns i had regarding the Build. Would i build again with them, of course i would. Of course i would recommend them to family and friends to build with. Many Regards Peter Property Invester1 comment
JG King HomesJG King Homes
Hi Peter,
Thank you for taking the time to write a review. We are very pleased to hear that your experience has been a positive one and the level of customer service has been outstanding.... Read more
Our team are very passionate about what they do and it’s great to read such kind words. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Traralgon
- Verified customer
Hassle free building
Recently had a new home constructed by JG King in the traralgon area. I was extremely happy with both the quality and end product that was delivered by JG King. The support and communication with the supervisor handling our build was excellent throughout the building processes and therefore resulted in the build finishing ahead of time.
1 comment
JG King HomesJG King Homes
Hi Jack,
Thank you for your wonderful review and congratulations on building your new home! ... Read more
Building can sometimes be a stressful process, but we are very pleased to hear that your experience has been so wonderful with our team. We wish you all the very best in your new home. Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- VIC, Traralgon
- Verified customer
Beuatiful Home.
We had a wonderful Site Supervisor [name removed] throughout the build he was very helpful and always kept to a tight schedule . He went over eveything to make sure our home was perfect when we got it. Was only a couple things that needed to be fixed before handover and was fixed within a timely matter. We built roughly a 27 square home in the time frame of less than 3 months and handover a couple weeks after. The final cost was exactly what it was when we started the build to the end .
Brilliant Value for Money for our 5 bedroom house for under $245,000 .
Thankyou
1 comment
JG King HomesJG King Homes
Hi Jason,
Thank you for your wonderful review and congratulations on building your new home! We are thrilled to hear that our team have provided you with such a positive building experience.... Read more
We wish you all the very best in your new home! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how JG King Homes VIC, Traralgon compares to other Home Builders
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heather veltriMelbourne
- 2 reviews
- VIC, Traralgon
- Verified customer
Its a living nightmare
170TRA145-1handover experience
We met the building supervisor, I wanted to try everything out. We never did a tour of the house he never checked anything. I turned the tap on in the kitchen, no hot water! plumber came the next day one way valve put on the hot water service backwards, okay went home to get clothes came back en-suite flooded they hadnt tested the system everything was hand tightened only. When we moved in there was already a hole in the bricks because a pipe had burst, can you imagine how that feels on my first day in my new hom...Read more
1 comment
JG King HomesJG King Homes
Dear Heather,
We are very disappointed to read this review,... Read more
Our Traralgon team are looking into your concerns and will be in touch with you soon. JG King Metro teamSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Traralgon
- Verified customer
Extremely happy with the attention to detail
Very happy with the attention to detail that has gone into our new home. The finishing touches on our first JG king home werent great, and after addressing that to our site supervisor he took it all on board. Communication was great throughout the build and we were encouraged to ask questions whenever. Loving our new home!
1 comment
JG King HomesJG King Homes
Hi Tanisha R,
Thank you for taking the time to write a review. We are very pleased to hear that your experience has been a positive one and that your concerns were addressed - resulting in a positive... Read more
outcome! We pride ourselves on our communication and are glad to hear that you are loving your new home!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- VIC, Traralgon
- Verified customer
Terrible experience
We built our first family home, just a basic 16sq 4 bedroom 2 living area home, added a bunch of upgrades but still not an extravagant house. Took 10 months to complete! Had little contact from the site supervisor, was constantly chasing him up to get progress updates. Dodgy carpentry work, was even told by the site supervisor ‘they did your house and will not be used by us again’. Moved in and had splits amongst all the joins in architraves etc. our house sat waiting for a painter for 2 months before we actually got a family member to take on ...Read more
the contract. Delays from the carpet company and the concrete. We also had a burst pipe from when the site clean up was done, no one bothered to tell us, again we got a family member who was a plumber to fix this problem for us. We also had a leak in the roof that sat unattended to for 3 months, dripping down and causing wet patches to the plaster and skirting boards. Finally we reached our walk through one week prior to our move in date to notice the front door was damaged. The site supervisor said he hopes he doesn’t have to replace that door (quite clearly it needed to be). I went into JG King traralgon to express my concerns where they told me they would inspect the door. This never happened and the day before we were set to get the keys we viewed the door to see they had just glued the broken bits. Told them it wasn’t good enough so couldn’t not get our keys the next day as it took 2 weeks for the new door to come in. We moved in with the damaged door because we could not stay in our rental for any longer. As the new door was installed, the carpenter dropped it and damaged our floors, did not even tell us. So then we had to chase up the flooring being replaced. We also waited months to get that new door stained and only got it done because we paid our family member to come back and stain it for us. We have since had our maintenance check and listed 2 full pages of faults, of which we are still waiting on to be completed, 8 months after giving JG King the list of issues. We have a whole frame in our house that has been put on backwards which they refuse to do anything about. we Contact them and are told they don’t receive our emails. There is probably plenty I have forgotten, so long story short, stay away from JG King as they will constantly disappoint you1 comment
JG King HomesJG King Homes
Hi Taela,
We appreciate your comments and are very disappointed you feel this way.... Read more
Listening to your concerns is of great value to us, with an ongoing emphasis on improvements, and a commitment to customer service as a high priority. Taela, I am confirming your job number and address with our Traralgon team warm regards JG King TeamSimilar opinion? Write a review on ieatwords.com.au!
Tray.Gippsland, VIC
- 2 reviews
- 4 likes
- VIC, Traralgon
- Verified customer
Worst experience of my life
I put trust in jg king to build my dream home. What I have instead is a disaster. The house doesn't meet standards and tolerances. They have completed a level 5 on the plaster yet still doesn't meet standards and tolerances. At no stage had they had my interests at heart. They disregard anything I say. The house was suppose to be completed 12 March 2022. I'm now faced with being homeless because where I'm staying has given me an eviction notice as they want to sell the house. I am a single mum with 4 Kids at home. I put my trust in jg king t...Read more
o build my beautiful 55.5 square home. The quality of any trades are substandard and their saying its not too bad. My brickwork is poor the mortar is falling out over window sills and the spaces between the brick and mortar is large. The window sills are like a wave. The upstairs bathroom creaks when walking on it. At Every stage this has been a nightmare. The concrete slab is disgusting. I have a rainbow pattern through it because of the trowel marks and dips in the concrete. They said they are going to fix certain things with my house but then again they have said that all along and hasn't been done to any standard. They also said the standards and tolerances is only a guide. Well maybe so however when the mortar is up to 25-30mm wide that is certainly not acceptable. Let's see what happens when my independent inspector comes to view the end product. Unfortunately I don't trust a thing jg king says anymore. The only positive is a reasonable supervisor by the name of [name removed]2 comments
JG King HomesJG King Homes
Hello Tray,
We are very disappointed to read these comments,... Read more
and your feedback is important to us please email your concerns and site address through to [email protected] and our team will be in contact with you. warm regards JG King teamI emailed you without a response. Shame on you JG King. I'm homeless next week. Single mum with four children at home. Do you care no. Have you attempted to complete works no. Is there a solution... Read more
yes. Are you attempting to correct your poor quality workmanship no. I repeat single mum of four children about to be homeless because you could not even finish a house in a reasonable time. I have been as patient as I can be.Similar opinion? Write a review on ieatwords.com.au!
- VIC, Traralgon
- Verified customer
Can't wait to move in!
After trawling through way too many display homes we landed with JG King based on a plan we loved, affordable build price and a helpful, honest sales guy at the Waterford Rise display village.
The admin team have been wonderful throughout the process with prompt replies to any questions.
The construction period has been seamless and easy despite having to make a few changes along the way.
We've got along well with our site supervisor and although he could have been a little harder on slack trades, the end result is beautiful and we are delighted that we'll be moving in this weekend!
1 comment
JG King HomesJG King Homes
Hi Trudy,
How very exciting for you!... Read more
We are so thrilled to read how happy you are. Your feedback is very much appropriated by the whole team. This is the result we strive for. We love building high quality beautiful homes We wish you all the very best for your move in and beyond, creating a lifetime of memories. warmest wishes JG King TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
ShazzleeGreater Melbourne (Outer), VIC
- 5 reviews
- 3 likes
- VIC, Traralgon
- Verified customer
Very happy so far
I’m still in the build stage, but so far I’ve been very happy. From the salesman and the office staff through to the building supervisor. The salesman from my initial appointment has been fantastic. He’s kept in touch and has shown genuine interest in how things are progressing. Very exciting times ahead and I’m glad I chose JG King.
1 comment
JG King HomesJG King Homes
Hello Shazzlee,
What a great name, and what a great review.... thank you :)... Read more
It gives us great pleasure to read how happy you are. Our team are very passionate about what they do, and this is the result we all strive for. Wishing you all the very best for the rest of your journey warm wishes JG King TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how JG King Homes VIC, Traralgon compares to other Home Builders
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W and GGippsland, VIC
- VIC, Traralgon
- Verified customer
The end result is a comfortable and affordable home.
Initial planning was completed in Wodonga with very helpful staff (unfortunately no longer employed by jg king) then handed over to Traralgon for construction. Communication was difficult to begin with but with a change of site supervisor everything improved greatly and the build was completed 1 month early. Communication with the site supervisor is the key to a successful build and minimum stress. [name removed] answered every message we sent and made regular contact with us both by phone and on site. We have now moved into our new home and look forward to enjoying the comfortable home we chose from the wide range of affordable options JG King offer.
1 comment
JG King HomesJG King Homes
Hi W and G,
Thank you for taking the time to write a review.... Read more
We're very pleased to hear you experience has been great Building can be an anxious time, especially when its your dream home. We wish you all the very best and hope you enjoy creating a lifetime of memories. Warm Regards, JG King TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JgKingAtkinsonGippsland, VIC
- VIC, Traralgon
- Verified customer
I’m glad the build stage is over!
From the very start of our building experience with JG King, we were over the moon! Our customer service representative from the Warragul display home, we cannot fault. So honest and down to earth, the sole reason we decided to build with JG King.
Unfortunately, I believe that was still the highlight of our experience thus far.
We found during our build it was hard to communicate with our supervisor, we were constantly chasing up how the progress was going and for updates as to what was happening. Our build started in June 2018, and we didn’t...Read more
receive our keys until April 2022 after our supervisor changed hands. At approximately 6 weeks overdue from the contract date, we were very much over the building stage and just wanted to have our house ready to move in. The day finally came for our first walkthrough, and unfortunately the dissapointment continued when we were informed by our supervisor that the bathrooms had failed to be cleaned, windows had not been cleaned and everything else had a quick dust over. We were expecting the house to look immaculate and like a ‘new house’ should. After 3 cleans, the house was somewhat better on the day when we finally received our keys. In the end we had the change to a new supervisor, which has been a significant improvement. Much better communication, problems followed up in a timely manner and we are now in our house. We have now been living in our house for just over a week, and overall we are happy now despite a few things still requiring fixing (e.g garage door not opening/closing on first push, wrong door handles fitted throughout house, different sets of keys for external doors etc.) but we’re glad it’s over.1 comment
JG King HomesJG King Homes
Hi Atkinson
Thank you for your review, we very much appreciate your feedback.... Read more
Listening to your comments is of great value to us, with an ongoing emphasis on improvements, and a commitment to customer service as a high priority. Handover day should have met all your expectations, and we are disappointed, hopefully the joy of moving in and making this house your home will bring happiness. Our Traralgon office are aware of your review, please reach out to them with any further concerns. Warm regards JG King TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SezVictoria
- VIC, Traralgon
- Verified customer
Very happy with Gippsland house!
Very happy with the construction and final house built by JG King Homes in 2017.
As a single female, I had a genuine concern I would be taken advantage of, ripped off, or treated like a fool (dramatic, but true!).
This wasn’t the case at all. Everyone I dealt with was fair, and helpful. Every stage was explained and I was kept informed. The built was on time, and exceeded my expectations.
The only small criticism I have, would be the sales lady drastically under quoted the earthworks required. Not just for my build, but also on another build on...Read more
1 comment
JG King HomesJG King Homes
Hi Sez,
Thank you for taking time out a year post construction,... Read more
we are thrilled that your experience was so positive. We value all our clients and build homes for a diverse range of families from different backgrounds and cultures, and pride ourselves on our very personal customer service. We understanding this is the biggest investments our clients will make in their lives. And we thank you for trusting us. As you are now probably aware, site cost can be tricky to quote, in the absence of geotech information, its great we were able to overcome those initial concerns for you. We look forward to building your next home warm Regards JG King TeamSimilar opinion? Write a review on ieatwords.com.au!
Dolph1993Foster
- VIC, Traralgon
- Verified customer
Jg King Pre-construction Experience
Went in to JG King in Traralgon to look
At some designs due to buying a block of land and were greeted by the team straight away.
Due to not living in the area we did the tender
And the colour appointment on the same day.
The consultant made the colour appointment less stressful then what I thought it was going to be.
Delays in titles and loan applications the crew at JG King were patient.
Would definitely be telling people to build with JG King Home ...Read more
Just wanna say a big thank you to the team at Traralgon The customer service team are there to help and did not hesitate in answering any questions that I had to ask.1 comment
JG King HomesJG King Homes
Thank you for your wonderful review. We are thrilled to hear that our team have provided you with such a positive building experience so far.
We wish you all the very best throughout the remainder of your building journey.... Read more
Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
AlisonTraralgon
- VIC, Traralgon
- Verified customer
Perfect dream home!
Workmanship and build quality was absolutely fantastic. Build was very well managed. Customer support and service was magnificent! Really happy with how the overall build went. Would definitely recommend to others! Love living in my dream home! Thank you so much to all the friendly and helpful staff at JG King for making the building process an enjoyable and exciting experience.
1 comment
JG King HomesJG King Homes
Hi Alison,
Thank you for taking the time to write a review. We are very pleased to hear that your experience has been a positive one and the level of customer service has been outstanding.... Read more
We wish you all the very best in your dream home! Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
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JG King HomesJG King Homes
Thank you for taking the time to write this review. We are very pleased to hear that your experience has been a positive one and the level of customer service has been outstanding.
We wish you all th... Read more
e very best with your beautiful new home and hope that you make many fantastic memories in it.