JURA J Line Questions & Answers (page 2 of 3)

Details setting is to make sure we install filter as part of setup, and the filter needs to be submerged in water before putting it in the tank, so that air is not trapped in the filter.

I have no idea, sorry.
I would send it to be serviced.

Jura official had given the perfect advise.

I suggest you replace the machine! Very expensive coffee machine with lausy milk and froth generating system!
I gave up long time ago.

I have a j6, I got a new milk frother, but made no difference. I have requested a refund about 10 times and they do not respond. I have had Jura machines for the last 20 years, all were brilliant, but this one isn’t.

Have tried this but unfortunately no luck yet Will try again tomorrow thanks

Well i believe Jura forgot to install camera in the chute in order to detect tablet? In that case after dropping a tablet, you might want to try closing the ground lid, and press a button to proceed?

Hi, I have tried all of the above... still comes up with the same error message...?

i would take it in for servicing, people as consumers do not have a lot of time to do research - it can be a number of things - ranging from the type of bean used which may have more natural oil in it - derived from the roasting process. The residue / grinds catches on the delivery shoot on the way out from the grinder restricting the passage to the brew housing. so there may not be enough coffee getting to brew group. In all, for the copious amounts of coffee these machines make and the high quality of the machine i would recommend an annual service at minimum. and use a light to medium roast such as Grinders which is local to Coles and Woolies ( look at the bean rating to see whether it is light medium or dark roast )

Hi Melissa,
I have exactly the same problem, cappuccinos are lukewarm. I have had many coffee machines in the past Saeco, Nespresso and other Jura - all make a nice hot froth and never used a cupwarmer. I have set the ‘hot’ setting and tried slowing down the flow of milk to the frother, this helped slightly. I’d like Jura to answer our question on this..

Hi everybody
I´m having the same problem with cappuccino- barely warm. Jura Impressa A5. I am used to a nicely hot Cappuccino from my old Delonghi! Wainting for an answer...

Hi. I don't have your model but do have a Jura that doesn't make a very hot cappuccino/latte. I found out that if I squeeze the tube (the one taking the milk from the milk container to the frother) then I can get more steam through the milk and get a hotter drink. You can also turn the dial on the frother to the steam setting but still allow some milk through but this is a bit hit and miss. You will notice that you have to fill the water container a bit more often. Hope this helps as these machines are otherwise great. (From a mate in NZ)

No I don't think. I once interrupted a cleaning cycle but it didn't cause any problems. I've been using Jura for many years and I've never had problems except I had to service it for full cleaning and change of grinder after 6 years.

Sadly the machine is a dud the company was not helpful we have resorted to heating the coffee in the microwave the internet is littered with the same problem same machine maker

I am not familiar with the F9, however if it is the same sealed design as the J series, take it back and use the milk temperature as your excuse for return. If you can't easily remove the brew group the machine will become toxic over time just like the J Series unless you pay big dollars to have it regularly serviced. I highly recommend the Breville Oracle.

Try turning the milk frother dial counter clockwise a few times then press the cappuccino button. you should get results after the second time.

Someone had suggested to remove a small rubber tip on the frother and clean it under running water.

Hi Glen dennis,
You can make individual settings with your coffee machine: as follows:-for hot coffee-On top of your machine press the "P" button then press "NEXT" then press "EXPERT MODE" then select "ESPRESSO" or latte what you desire-then press "TEMPERATURE ' and depress to HIGH. your coffee and lattes etc will be hot!..Usally the second cup onward's are hot-Happy Brewing-LUFORGE.

We don't bother that much with the frothier but we do put the milk into a small jug & just microwave for about 35 seconds for 1 person. We are just lazy but it works. After traveling through Europe last year we found that the coffee is never as hot as we have it in Australia . Also I have found the first cup isn't as hot as the second or third one

Hi Katrina, Its best you call Jura service centre on this one..Sounds like a programe error.

I believe it’s the mechanism that switches between the centre spout and side (with milk) spout broke down, it’s called squeeze valve. It controls which spout coffee shall comes out, either the twin spout in the centre or the side spout with milk.

I Juan, Sorry im not familiar with the J5 series. You may need to contact the Jura Helpline.