Reviewer Photos & Videos
DarrenSurabiGreater Melbourne (Outer), VIC
Excellent service at the DFO South Wharf store helping us put together a package of furniture for our new home.
Store is easily set out to walk through. Gorgeous items. Assembly was included in our final price so everything is taken care of for us to just enjoy our beautiful furniture!
1 comment
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Abhishek PuriGreater Melbourne (Outer), VIC
- 3 reviews
Excellent service and unique product
Awesome experience and unique quality of product
Have done lot of shop around in Melbourne but find out this place with unique quality furniture, loved it and worth the money
1 comment
Customer Care K.Koala Living
Hi Abhishek,
We're so pleased to hear that you liked our store! We strive to offer a wide variety of unique items so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
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4.8(533)PranavGreater Melbourne (Outer), VIC
Exceptional
Attractive stuff within price range.
Fabulous customer service
Stuff you’ll never find somewhere else.
Got a watch as a gift and my own household couch which still looks new after years. Amazing
1 comment
Customer Care K.Koala Living
Hi Pranav,
We're so pleased to hear that you liked our range! We strive to offer a wide variety of unique items at affordable prices and our friendly staff members just love to look after our custome... Read more
rs so your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Koala Living Showrooms VIC, South Wharf DFO compares to other Furniture Shops
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OMG! uber cool and classical bespoke. Tantalize your senses.
OMG! uber cool and classical bespoke, hop into Koala and tantalize your senses!
My office furniture has transcended galaxays.
Signed proud orbiter!
Thankyou Daniel and Christina for your dinne and support, great concept ideas Christina! I walk away with more than awesome furniture.
Veronica
1 comment
Customer Care K.Koala Living
Hi Veronica,
We're so pleased to hear that you liked our store! We strive to offer a wide variety of unique items at affordable prices and our friendly staff members just love to look after our custo... Read more
mers so your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Steve221Greater Melbourne (Outer), VIC
Very unique items
The staff was extremely helpful & loved most of the accessories and discounts
Some unique accessories & a wide range to choose from & good quality too.... will visit this store again for sure !
1 comment
Customer Care K.Koala Living
Hi Steve,
We're so pleased to hear that you liked our store! We strive to offer a wide variety of unique items and our friendly staff members just love to look after our customers so your feedback me... Read more
ans a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Dhruv
- 2 reviews
Living Room
Loved the products and service from Koala living. The quality of the products is quite good and specially when you buy it on sale, it make it even more satisfying.
1 comment
Customer Care K.Koala Living
Hi Dhruv,
We're so glad to hear that you liked our store. We strive to offer a wide variety of high quality unique items so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Hitesh A.
- 2 reviews
Really good product and very well priced too :)
Easy to navigate the store. Helpful staff and very pleased that they deliver on Sundays. The only drawback is there weren’t enough SA’s to help process the order more efficiently.
1 comment
Customer Care K.Koala Living
Hi Hitesh,
Thank you for your feedback. We're so glad to hear that you liked our store. We strive to offer a wide variety of attractive items so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
JinsterGreater Melbourne (Inner), VIC
Good home decor items, very trendy
Items laid out logically. Prices clearly marked. Sale items well priced. A good selection of items. Focused selection. Has a bling theme - velvet with gold or silver accents. Some unusual items like propellers.
1 comment
Customer Care K.Koala Living
Hi Jinster,
We're so pleased to hear that you liked our store. We strive to offer a wide variety of unique items so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
KenzoVictoria
Very very friendly staff and the advise
I’ve bought 2 sets of Bar Table/Stools, and extra stool and some candle holders, the staff provided gold opinion and styling and end up we happily got all matching products we need for our retail shops.
1 comment
Customer Care K.Koala Living
We're so glad to hear that. We strive to offer a wide variety of attractive items and our friendly staff members just love to help our customers so your feedback means a lot to us. We look forward to... Read more
seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC, South Wharf DFO compares to other Furniture Shops
Know better, choose better.
linda fuGreater Melbourne (Metropolitan), VIC
Good service and good price
We were helped by Daniel .Great location, friendly staff, good prices! What more to ask for when you are looking for furniture! I highly recommend everyone to come to the Koala Furniture Store South Wharf and try for yourself!
1 comment
Customer Care K.Koala Living
Hi Linda,
We're so glad to hear that you had a good shopping experience with us. We strive to offer a wide variety of furniture products and our friendly staff members just love to help our customers... Read more
so your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GloriaSydney, NSW
Great experience!
We were helped by Christina! She has great knowledge of the products and was a big help! Great store layout and fabulous prices! Thank you Christine fit helping me when I was undecided!
1 comment
Customer Care K.Koala Living
Hi Gloria,
We're so glad to hear that you like our store! We strive to offer a wide variety of unique products and our friendly staff members just love to help our customers so your feedback means a ... Read more
lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
RhondaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Excellent experience
Christina the sales rep was excellent. Felt really comfortable and love my purchase. The store was at southwharf. Love love my new dining table. Thank you for your help. It’s appreciated
1 comment
Customer Care K.Koala Living
Hi Rhonda,
We're so glad to hear that you had a good experience at our store! We strive to offer a wide variety of unique products and our friendly staff members just love to help our customers so y... Read more
our feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Johnny LGreater Melbourne (Inner), VIC
- Showrooms VIC, South Wharf DFO
- Verified customer
*Updated review* Price of delivery is different between online and physical store
**Updated Review**
I have been contacted by the store who explained the situation, the differences and been offered resolution. I've been told that the team are looking into rectifying the confusion going forward for their customers.
Thanks for being proactive in promptly addressing my concerns.
Old review
I've recently just bought a recliner from the DFO store.
Similar to the review below this, there is a mismatch between the cost of delivery when buying online versus buying from the physical store. The online store quotes $85 whilst the physical store has quoted me $95 plus $10 for use of a lift (I'm not sure how pressing a button on a lift created an additional charge)....Read more
Upon challenging this with the store, I was told that the online price is incorrect which I'm finding hard to believe. It isn't worth creating a bad customer experience for the sake of obtaining another $20 on a purchase worth more than $1000. I've yet to review the recliner as it hasn't been delivered but would like to note that the in store sales representative was helpful in showing us the couch.Similar opinion? Write a review on ieatwords.com.au!
RoseGreater Melbourne (Inner), VIC
Excellent service
Excellent service with great discounts. Friendly and helpful staff that were more than happy to help us out with checking other stores for more stock.
Awesome work guys, thank you!
1 comment
Customer Care K.Koala Living
Hi Rose,
We're so pleased to hear that! Our friendly staff members just love to help our customers so your feedback means a lot to us. Thank you for taking the time to review us, it's greatly appreciated.... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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4.9(117)Amazing products
Love absolutely everything about the stores. Good quLity product and bea utiful designs. Have bought multiple furniture items and keep coming back back for more. Recommend it to everyone to come
1 comment
Customer Care K.Koala Living
Hi Zac,
We're so pleased to hear that you liked our store! We strive to offer a wide range of designs and good quality products so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Koala Living Showrooms VIC, South Wharf DFO compares to other Furniture Shops
Know better, choose better.
TanishaGreater Melbourne (Inner), VIC
Amazing range of furniture
Exactly what I’m looking for, beautiful couches and stools, I found exactly what I was look for and more. The intricate clocks are gorgeous and rustic, the man helping us we amazing and very good at his job
1 comment
Customer Care K.Koala Living
Hi Tanisha,
We're so pleased to hear that you liked our products! We strive to offer a wide variety of unique products and to look after our customers so your feedback means a lot to us. If you have... Read more
time, we'd greatly appreciate it if you could elaborate on what we could do to improve your customer experience.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Sorry, there are no questions about Koala Living Showrooms VIC, South Wharf DFO but you can read 2 questions about Koala Living.
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4.9(117)| Mon | 10:00 AM - 6:00 PM |
|---|---|
| Tue | 10:00 AM - 6:00 PM |
| Wed | 10:00 AM - 6:00 PM |
| Thu | 10:00 AM - 6:00 PM |
| Fri | 10:00 AM - 7:00 PM |
| Sat | 10:00 AM - 6:00 PM |
| Sun | 10:00 AM - 6:00 PM |
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4.8(343)
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Customer Care K.Koala Living
Hi Darren,
We're so glad to hear that you liked our South Wharf store! We strive to offer a wide variety of stylish furniture so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living Team